Human Resources Management Commons^™

Uncovering The Nuances Of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance And Likelihood Of Voluntary Turnover, Jenna R. Pieper

Department of Management: Faculty Publications

The literature on employee referral hiring gives little attention to referrers. Synthesizing two theories in the literature (the better match and social enrichment accounts), through the lens of social resources theory, I provide a conceptual and empirical breakdown of the effects of referrer quality (referrer performance at hire and referrer tenure at hire) and post-hire accessibility (referrer employment and referrer-referral hire job congruence) on referral hire performance and likelihood of voluntary turnover. I tested my hypotheses with longitudinal data from 386 referrer-referral hire pairs at the same job level in a U.S. call center over a 2-year period. Across analyses …

Follow Me! Followership, Leadership And The Multigenerational Workforce, Ronald M. Johnson

HCBE Theses and Dissertations

This research was designed to develop an understanding of today's multigenerational workforce with respect to a preferred styles or characteristics of followership and leadership. Specifically this research sought to determine if there was a relationship between an individual's generational cohort and the preferred styles of leadership and followership, as measured by implicit theories of leadership and followership. Therefore, this study draws upon generational theory (Mannheim, 1952), implicit theories of leadership (Epitropaki & Martin, 2004) and implicit theories of followership (Sy, 2010). The changes in the composition of the US workforce which have occurred, and which will continue to occur in …

Reflections On The Metamorphosis At Robben Island: The Role Of Institutional Work And Positive Psychological Capital, Wayne F. Cascio, Fred Luthans

Department of Management: Faculty Publications

Nelson Mandela and other political prisoners from South Africa were imprisoned on notorious Robben Island from the mid-1960s until the end of the apartheid regime in 1991. The stark conditions and abusive treatment of these prisoners has been widely publicized. However, upon reflection and in retrospect, over the years, a type of metamorphosis occurred. Primarily drawing from firsthand accounts of the former prisoners and guards, it seems that Robben Island morphed from the traditional oppressive prison paradigm to one where the positively oriented prisoners disrupted the institution with a resulting climate of learning and transformation that eventually led to freedom …

Smartphones In The Workplace: Changing Organizational Behavior, Transforming The Future, Thiraput Pitichat

LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University

In the past decade, Smartphones have been developed and increasingly integrated with people’s lives not only for social use, but professional use as well. Many researchers claim that Smartphones can have negative consequences in the workplace such as lowering productivity, separating people from their realities, bringing stress from personal issues to work, and creating bad manners. Companies, however, have a difficult time mandating a policy in regards to prohibiting the use of Smartphones. Therefore, CEOs and corporate leaders should encourage their employees to use their Smartphones as tools for increasing their company’s efficiency. This research aims to examine the results …

The Business Case For Diversity, Singapore Management University

Perspectives@SMU

Diversity may be a business necessity but it is not always easy to practise it ...

Women In The Workforce: An In-Depth Analysis Of Gender Roles And Compensation Inequity In The Modern Workplace, Rebecca L. Ziman

Honors Theses and Capstones

This paper explores the increase in participation and education of American women in the workforce with a special focus on women in business and accounting roles. The paper then goes on to discuss the wage gap between genders, how to remedy inequality in the workplace, and highlights several reasons why pursing a solution to gender inequality is beneficial for both the employee and the company.

The Impacts Of Founding Teams' Characteristics, Types Of Opportunities, And Types Of Strategies On Firm Performance In New Business Ventures, Kyung-Moon Kim

Doctoral Dissertations

In this dissertation, I examine the impact of the characteristics of founding team on firm performance in new business ventures. In addition, this study investigates the moderating effects of the types of opportunities and the types of strategies on the relationships between founding teams' knowledge and firm performance. Although considerable research has examined the effects of founding teams' education and experience on firm performance, findings are inconclusive and disintegrated. Few studies have attempted to investigate the combined effects of these important factors on new ventures' performance and survival. As a result, this study investigates the impact of founding team knowledge …

Corporate Social Responsibility, Daniel H. Brown

Senior Honors Theses

This paper will address Corporate Social Responsibility (CSR) and its far-reaching implications. Initially, the term CSR will be introduced and defined to provide the backbone for the following discussions. The paper will address the theoretical constructs of CSR, managerial strategies for implementing CSR and the application of stakeholder theory. The thesis is built upon Dr. Archie Carroll’s four-part CSR construct. In addition, international standards of CSR, with a focus on Nike, Inc.’s actions, will be evaluated.

The Comprehensive Soldier And Family Fitness Program Evaluation. Report #4: Evaluation Of Resilience Training And Mental And Behavioral Health Outcomes, Peter D. Harms, Mitchel Herian, Dina V. Krasikova, Adam J. Vanhove, Paul B. Lester

P. D. Harms Publications

The purpose of this evaluation is to examine the effectiveness of Master Resilience Training, which is a pillar of the Comprehensive Soldier and Family Fitness (CSF2) program. The report evaluates the relationship between resilience training and diagnoses for mental health or substance abuse problems and whether this relationship was mediated by Soldiers’ self-reported resilience/ psychological health (R/PH). In other words, we tested whether Soldiers with MRT trainers in their units experienced increases in self-reported R/PH, and whether increases in self-reported R/PH were associated with reduced odds of Soldiers receiving diagnoses for mental health or substance abuse problems.

The results revealed …

A Closer Look At The Assistant (To The) Regional Manager: Personality Differences Between First And Second In Command Leaders In Organizations, Ross Benes

McNair Scholars Research Journal

Although a great deal of research has established personality differences between leaders and their followers (Lord, de Vader, & Alliger, 1986) there has been little research on how leaders at different levels of organizations may differ from one another. In particular, no research to date has examined whether or not there are personality differences between those who are first in command of their organizations and those second in command. The present study attempts to explore whether or not these differences exist in terms of both lay perceptions and in reality. The researchers in this study asked 401 individuals to contrast …

Ky. Voices: In Disasters, Shared Responsibility Is Government's Role, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Employee Perspectives On The Post-Integration Stage Of A Micro-Merger, Jennifer Lawlor

Articles

Purpose - This paper seeks to address the impact of an organisational change initiative on organisational employees, with specific reference to a micro-merger which occurred in a public sector, higher education organisation in Ireland. The literature on change management is examined, with specific reference to the post-integration stage of a micro-merger. The paper then reports on a study that was undertaken in an Irish higher education institution and focuses on the impact of the micro-merger on employees. Specifically, the study seeks to address their perceptions and emotions relating to a heretofore under-researched area in the merger literature, namely the impact …

Guidebook To Creating A Collaborative Environment Between Airport Operations And Maintenance, James C. Delong, Steve Wareham, John Duval, Hana Rocek, Lori Beckman, Jaime Guillen, Jane D. Parent, Rose Agnew, Steve Loper, Michael Nichols, Kenzie Rodriguez

Management Faculty Publications

ACRP Report 92: Guidebook to Creating a Collaborative Environment Between Airport Operations and Maintenance provides tools and strategies that can be used to increase and improve collaboration between operations and maintenance staffs at airports. The tools include exercises, case studies, and other resources. The report also provides methods to identify warning signs of collaboration issues between operations and maintenance staffs. This guidebook will be useful to front-line supervisors, managers, or senior leaders who wish to increase or improve collaboration between operations and maintenance departments. The tools and strategies are applicable to be applied with other departments as well.

New Silicon Valleys Or A New Species? Commoditization Of Knowledge Work And The Rise Of Knowledge Services Clusters, Stephan Manning

Management and Marketing Faculty Publication Series

This paper explores knowledge services clusters (KSCs) as a distinct and increasingly important form of geographic cluster, in particular in emerging economies: KSCs are defined as geographic concentrations of lower-cost skills serving global demand for increasingly commoditized knowledge services. Based on prior research on clusters and services offshoring, and data from the Offshoring Research Network (ORN), major properties and contingencies of KSC growth are discussed and compared with both high-tech clusters and low-cost manufacturing clusters. Special emphasis is put on the ambivalent effect of commoditization of knowledge work on KSC growth: It is proposed that KSCs attract most projects if …

Leadership Development In Academics: What Can Be Learned From Industry?, Michael S. Carriger

WCBT Faculty Publications

The article discusses management lessons that can be learned by educational leaders and administrators from the business sector. The necessity of developing the management and leadership potential of departmental chairs and deans is mentioned. Combining classroom instruction, mentoring, and leadership coaching to help staff in the transition from faculty to administration is recommended. The leadership development program of General Electric is cited as a model to emulate.

The Relationship Of Servant Leadership Attributes To Sales Performance Of Salespersons In The Healthcare Industry In 2011, William R. Auxier

Dissertations

Problem. Servant leadership scholars have claimed that servant-led business organizations are more financially viable, but these claims are based on anecdotal evidence. This quantitative study examines the relationship of servant leadership to revenue generation in business organizations by analyzing the predictability of servant leadership attributes on sales performance. This was accomplished by studying salespersons in the healthcare industry.

Method. One hundred ninety-four study participants completed questionnaires providing quantitative measurements of the seven factors of servant leadership: (a) developing and empowering others, (b) humility, (c) authentic leadership, (d) open participatory leadership, (e) inspiring leadership, (f) visionary leadership, and (g) courageous leadership, …

Lean And Mean: Workplace Culture And The Prevention Of Workplace Bullying, Andra Gumbus, Patricia Meglich

WCBT Faculty Publications

Workplace bullying has become a hot topic in the popular press as well as scholarly literature. Compared to targets of sexual harassment, bullied workers quit their jobs more often, are more unhappy, stressed at work, and less committed to the workplace. Little is done about it because there currently is no US law against bullying and often the only recourse for targets is to quit their jobs. We present a case study and then review various legal remedies and sample company policies to explore the actions organizations might take to eliminate this destructive workplace behavior.

The Power Of One: Effects Of Ceo Duality On Compensation Committee Quality And Ceo Compensation, Cindy K. Harris, Carol C. Cirka, Eric Farris

Business and Economics Faculty Publications

This paper contributes to the corporate governance literature by focusing on how Chief Executive Officer (“CEO”) duality and compensation committee quality are related to CEO compensation in the period since passage of the Sarbanes Oxley Act (“SOX”). Unlike research prior to SOX that focused chiefly on committee members’ independence, we measure compensation committee quality in two ways. We consider the average number of board directorships held by compensation committee members as well as the proportion of committee members with prior or current CEO duality experience. We introduce the latter variable as a new measure of quality as it has not …

Will Telework Help To Recruit Millennial Employees?, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This study depicts the attitudes of Millennials toward teleworking. It seems a natural fit for a generation touted as computer literate, interested in a balance of work/ life activities and conscious of environmental issues to consider teleworking for their employment. This paper reviews major points of teleworking and Millennial perceptions. Students from a northeast liberal arts university were surveyed. The results provide important considerations for managers of this cohort.

The Family And Medical Leave Act’S Impact On The Hospitality Industry: Implementing Policies To Ensure Continued Productivity, Katie O'Brien Coon

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Family and Medical Leave Act, (FMLA), allows women and men to take up to 12 weeks leave to care for a newborn child (maternity leave) and/or care for sick family members. The Department of Labor states that:

FMLA entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage under the same terms and conditions as if the employee had not taken leave (Family and Medical Leave Act - Wage and Hour Division (WHD) - U.S. Department of Labor, 2012).

When an employee decides to take …

Income Inequality, The Changing Nature Of Work And The Student Loan Crisis: Implications For Higher Education, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Sabbath & Management, Theology & Application, Michael E. Cafferky

Faculty Works

Without detracting from the importance of setting aside one day of worship each week some scholars believe that the meaning of Sabbath contains broader principles. This paper presents a summary of Sabbath theology based on two biblical themes: Creation and Covenant. It provides support for why managers should consider applying Sabbath principles in their work. Part III shows some of the ways in which this might play out in managerial work.

Non-Monetary Strategies To Retain Key Employees, Becky Rader

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this paper is to provide a handbook that management can use to retain employees, especially top performers.

Companies within the hospitality industry are attempting to strengthen their bottom line during these tough economic times. Employees contribute significantly to the bottom line but are often overlooked as assets by the company. As a result, many employees become disengaged and unsatisfied. As this happens, employees begin to look for opportunities outside the company where they feel they will be more valued for their abilities. Unfortunately, for the company losing employees, the most likely losses are the most accomplished employees. …

Whole Foods Market ™ Case Study: Leadership And Employee Retention, Kristin L. Pearson

MBA Student Scholarship

Employee retention can be a challenge for Human Resources in today’s business climate, especially in retail food service occupations due to long and sometimes unpredictable hours, limited benefits, and growth potential to name a few. Despite the obstacles, Whole Foods Market has been able to overcome such limitations allowing employees flourish and as a result have set an industry benchmark for reducing voluntary turnover. This case study research is an examination of Whole Foods Market CEO John Mackey and his modern approach to leadership and its effect on employee retention. The purpose of the research is to examine the association …

Eat More Chicken And Lead More People: Perceived Measures Of Servant Leadership At Chick-Fil-A, Michael Mishler

Masters Theses

This present study used survey data from 31 employees working at 2 Chick-fil-A locations to assess the supervisor's perceived level of supervisor's level of servant leadership and how the level (a) affects coworker's perceptions of performance, (b) job satisfaction, and (c) relational trust amongst coworkers. The participants ranged in ages from 18-50. The average age for the participants was 26. The data for the study was collected through the distribution of surveys to individuals who currently work at Chick-fil-A. The two selected locations were approximately 300 miles apart in Virginia. The study employed quantitative research methods in order to collect …

Designing An "Information-Experience" Using Creativity Science Theory And Tools, Stephanie Belhomme

Creativity and Change Leadership Graduate Student Master's Projects

An “information-experience” encapsulated by a technological/digital audio-visual tool presents data and potentially meaningful information to prompt actionable knowledge concerning: “unspoken creative process elements;” their profound impacts on both how well our “physiology of creativity” functions; but also on how well foundational creative thinking and behavioral prerequisites (energy, motivation, imagination, and ownership) are leveraged.

The product: 1) introduces the user to one component of the CPS (Creative Problem Solving) Facilitation Process - Exploring the Challenge; 2) features a content specific component which prompts exploration of the many correlations between societal, organizational / community, human physiological / behavioral data, and the direct …

High Tech Tethers And Work-Family Conflict: A Conservation Of Resources Approach, Katherine M. Richardson, Cynthia A. Thompson

Publications and Research

This is one of the first studies to empirically examine the relationship between wireless communications technology and work interference with family, and results shed light on the motivating factors that influence individuals to continuously engage with mobile technologies, sometimes to their personal detriment. We draw from Conservation of Resources (COR) theory to examine the relationship between using mobile communications technologies during non-work time (e.g., evenings, weekends, vacation) and psychological variables related to work-family conflict and well being, and whether this relationship is mediated by perceptions of job control and detachment from work. We collected data from 139 full-time working adults …

Manufacturing Mississippi's Workforce: An Assessment Of Employability Skills As Perceived By Faculty And Senior Students Of Four Year Manufacturing Related Degree Programs, Mamie Yvette Griffin

Dissertations

A worldwide concern exists that undergraduate programs are not producing graduates with the kind of lifelong learning and professional skills needed for workplace success. Numerous research studies indicate new employees lack needed employability skills such as teamwork, decision-making, and communication.

Similarly, recent national and state findings suggest that graduates of Mississippi‟s manufacturing-related degree programs may not be fully prepared to meet the needs of manufacturers in the state. Hence, this research proposes to determine the degree to which Mississippi‟s four-year manufacturing-related degree programs address employability.

To answer this question, the present study utilizes descriptive non-experimental research to assess the perception …

A Description Of Nonprofit Executive Leaders' Perceptions Of Human Resource Capacity Building Within Their Organizations, Synetra Danielle Gilmer

Graduate Theses and Dissertations

Researchers have predicted that within the next 5 to 15 years the nonprofit sector will undergo a dramatic loss in leadership due to baby boomers entering retirement, job transitions, and underdeveloped talent within nonprofit organizations. Effective leaders are critical in keeping these organizations running so that they can serve and provide much needed services, thus investing in their organizations is the key to keeping NPOs relevant in the future. Investing in training and development, intellectual capital, and succession planning are just a few of the human resource capacity building efforts that have been credited for helping to alleviate some of …

What Determines Public Pension Investment Risk-Taking Policy, Nancy Mohan, Ting Zhang

Economics and Finance Faculty Publications

State public pension plans, mostly defined benefit plans, cover pension benefits for 12.8 million active public employees and 5.9 million retirees and other annuitants. However, by the end of 2009, public pension plans had accumulated a total funding deficit of $697 billion (measured by the difference between actuarial pension assets and liabilities). On average, public pension funds cover 75 percent of their liabilities, but individual state results vary greatly.

The 2008 stock market crash strongly affected pension asset value in that equity allocation on average accounted for 56 percent of invested assets. The average 2009 pension asset beta of 0.63 …