Hospitality Administration and Management Commons^™

Multvariate Analysis Of The Inter-Relationship Among Organisational Culture, Commitment And Change, S. Kaliyamoorthy, R. Mohankumar

Management Dynamics

No abstract provided.

Inside Unlv, Diane Russell, Cate Weeks, Tom Flagg

Inside UNLV

No abstract provided.

Nutrition Jeopardy, Melanie Burns, Michelle Benoit, Denise Bulvan

Faculty Research & Creative Activity until 2018 (FCS)

No abstract provided.

Nutrition Jeopardy, Melanie Burns, Michelle Benoit, Denise Bulvan

Faculty Research & Creative Activity

No abstract provided.

Community Tourism Groups: Development For Sustainability, Ann Conway

Books / Book chapters

Environmental policy in Ireland draws on the principles and priorities set out in the National Sustainable Development Strategy, which was endorsed by Government and published in 1997. It recognises that future development in tourism can be sustainable only if the natural assets upon which they depend are protected. Sustainable tourism aims to meet the needs and aspirations of the host area and its people, holiday makers and operators alike in a way which respects them all and those who will follow on. There are many different government departments and national, regional and local agencies involved directly and indirectly in the …

Sampling Concepts, Paul Boyd, Ph.D.

MBA Faculty Conference Papers & Journal Articles

The usefulness of any research is dependent upon how well the group studied represents the group about which decisions are to be made or conclusions drawn. That is, it depends upon how well the sample reflects relevant characteristics of the population. When it is possible to study every member of that group there is no problem, for on these occasions we can easily calculate the exact attribute (parameter) of interest for our population.

For example, if we were interested in determining the average number of gallons of gasoline sold to customers at our service station yesterday, we …

Olive Garden, Olive Garden

Chef Steve Menu Collection

Olive Garden is an American casual dining restaurant chain specializing in Italian-American cuisine. It is a subsidiary of Darden Restaurants, Inc., which is headquartered in unincorporated Orange County, Florida, near Orlando. 3951 Maple Rd, Amherst, NY 14226

Premier, Vince Eade, Michael S. Green, Randee Dickman, Loron Rustom, Gaye Coté, Greg Miller, Andrew H. Feinstein

Premier: The Magazine of the UNLV Harrah Hotel College

No abstract provided.

Premier, Deborah Young, Judy Nagai-Allison, Linda Novey-White, Larry Ruvo

Premier: The Magazine of the UNLV Harrah Hotel College

No abstract provided.

An Evaluation Of Relationship Marketing And Customer Retention Practices In The Hotel Industry, Lisa Kenny

Theses

Customer relationships have received considerable attention from both academics and practitioners. It is accepted that relationship marketing is keeping, not just getting customers, (Berry, 1983). However, it has been criticised that firms frequently focus on attracting customers (the “first act”) but then pay little attention to what they should do to keep them (the “second act”) (Berry and Parasuraman, 1991). It has been demonstrated that it is far less expensive to retain a customer than to acquire a new one. The increasing emphasis of relationship marketing is based on the assumptions that building committed customer relationships results in guest satisfaction, …

Business Plan For A Malaysian Premium Cafe, Yew Kwan Yip

Student Works (2000-2009)

Speciality cafes are currently divided into two main groups; the foreign branded cafes and our very own local coffee shops. Borneo Cafe is conceptualise to fill the vacuum between these two groups. We intend to serve local speciality roasted coffee in a local ambience. The name Borneo was chosen to reflect nature and environment with a reflection to the past era where life was simpler and individuals have time chatting to each other. Consumers patronising our cafe will sit on wooden furniture's, earthy tone colours to pacify the sight and mind, the aroma of freshly roasted coffee and the sound …

Guinea Pig Restaurant, Menu, C. 2002, Guinea Pig Restaurant

Menu Collection

No abstract provided.

How Green Is Your Hotel? : An Examination Of Environmentally Friendly Practices Of The Phuket Hotel Industry, Aungkan Thongkao

Theses: Doctorates and Masters

The global hospitality industry is currently facing many challenges from the external business environment. These include the effects of global recession, a downturn in overall trade and an increased demand for service excellence from a much more quality conscious clientele. A more recent challenge, however, relates to an increase in global awareness of environmental issues. Contemporary consumers require goods and services to be produced, or delivered, in environmentally friendly ways. As a result, managers are being forced to reconsider their business strategies and activities. Indeed a wide range of industries has already responded to consumers' dictates on conservation issues. It …

Cross-Cultural Pragmatics: Politeness For The Customer In Spoken Aspects Of Service In The Restaurant In Australian English And Japanese, Chieko Imaeda

Theses: Doctorates and Masters

In listening to members of different cultures, it is possible to feel bad, even while recognising that the speaker is trying to speak politely. Sometimes we do not feel very comfortable with someone else’s speech, even though their expressions might be very polite with the choice of specific linguistic forms to show a high level of formality such as terms of address and specific types of formulaic expression such as ' I (don 't) think ... ' or ' I (don't) believe' . The speaker may be intending to speak politely in a considerate way. But the hearer's reaction may …