Hospitality Administration and Management Commons^™

Hotel: 2000 Wage And Benefit Survey, Stephen M. Lebruto, Steven W. Thornburg

Dick Pope Sr. Institute Publications

During the summer months of 1994 through 2000, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida has conducted a survey of Central Florida hospitality industry properties regarding wage rates and employee benefits. This ongoing project has been sponsored by the Hotel Human Resource Association of Central Florida and has been supported by the Central Florida Hotel Motel Association. This comprehensive study solicits and reports data on wages and benefits from 353 hospitality organization covering 120 occupational/hourly job titles and 46 management/supervisory position. The first final report in 1994 summarized data from 32 companies. The …

An Analysis Of The Socio-Economic Impact Of Casino Gambling In Mesquite, Nevada, And Its Implications For Public Policy, Janice K. Herfeld

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study is a preliminary analysis of the socio-economic impact of casino gaming in Mesquite, Nevada. Mesquite is being studied from this perspective in order to provide policymakers with information that will aid in the determination of public policy relevant to and in conjunction with casino gaming activity. A combination of site visits to the area and interviews with casino executive personnel and relevant law enforcement was conducted for the purposes of gathering information for this study. Three police departments (Mesquite, Nevada, Cedar City, Utah and St. George, Utah) were interviewed to determine the crime rate in jurisdiction. Relevant data …

An Analysis Of The Socio-Economic Impact Of Casino Gaming In Mesquite, Nevada, And Its Implications For Public Policy, Janice K. Hetfeld

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study is a preliminary analysis of the socio-economic impact of casino gaming in Mesquite, Nevada. Mesquite is being studied from this perspective in order to provide policymakers with information that will aid in the determination of public policy relevant to and in conjunction with casino gaming activity. A combination of site visits to the area and interviews with casino executive personnel and relevant law enforcement was conducted for the purposes of gathering information for this study. Three police departments (Mesquite, Nevada, Cedar City, Utah and St. George, Utah) were interviewed to determine the crime rate in jurisdiction. Relevant data …

The Legislative History Of Gambling, 1861 - 1915, Ben Hetfeld

UNLV Theses, Dissertations, Professional Papers, and Capstones

Nevada’s way of regulating gambling has been of such interest over the past years that it has been given a name, the “Nevada Model”. Interested parties usually are seeking to learn if this model of gambling regulation will work in other political units of this country. The point of this paper is to give some background to the “Nevada Model” by looking at how the acts of the legislature of the state evolved through time. Of equal importance is the understanding of the role the miners played in the formation of Nevada’s culture and lifestyle. The miners brought Nevada its …

The Impact Of Hospital Quality-Related Practices On Health Outcomes, Deborah A. Freund, Frank R. Lichtenberg

Center for Policy Research

In this paper we analyze the cross-sectional relationship between hospital quality scores calculated by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) and risk-adjusted indicators of outcomes and quality--mortality, rates of surgical/medical misadventures, adverse drug reactions, and length of stay--calculated from Nationwide Inpatient Sample discharge records. The results suggest that greater adherence to JCAHO accreditation standards is not associated with reduced mortality or lower probability of avoidable hospital or physician-caused adverse outcomes. Other hospital characteristics, such as teaching/non-teaching and urban/rural status, also exhibit little or no correlation with risk-adjusted survival and adverse-event probabilities.

Personal Style Of On-Site Food Service Managers, Judi Brownell, Dennis Reynolds

Hospitality Review

Myers-Briggs Type Indicators (MBTI) assess preferences based on Carl Jungs theory of psychological types. They are widely used in organizational development, management and leadership training, and team building. This study examines MBTl of food service managers in a single organization to determine whether food service managers have a typical personal style and whether this style varies.

Lodging Marketing Literature: Analysis Of Journals, Ravi Pandit, Sara C. Parks

Hospitality Review

Unlike the services marketing literature, lodging research publications appear to be limited to a few general topic areas. The authors present a comparative analysis of the evolution of lodging marketing and services marketing research and provides direction for future research agendas.

Predicting Financial Sources For The Lodging Industry, A.J. Singh

Hospitality Review

Given the various changes that have occurred in the financing of the lodging industry, investors and developers interested in the industry are concerned about future sources of capital and the terms at which they will be available. This article presents results of a Delphi study which illustrates the extent to which individual financial institutions are expected to provide capital to the lodging industry and looks at terms and criteria used to make loans.

Risks To Hospitality Firms In The International Arena, Stephen F. Borde, Stanley M. Atkinson

Hospitality Review

Much potential for growth in hospitality firms exists in foreign countries, but expansion abroad typicality bears additional risks that could be detrimental to the operations. The authors explore those risks, currency exchange risk, and country risk, and offer practical techniques to access, manage, control, and reduce them. Deriving benefits from global opportunities requires effective management of these areas

Re-Engineering Technology: Date Mining For Clubs, Michael L. Kasavana, Bonnie J. Knutson

Hospitality Review

With increasing competition and more demanding members, clubs need a tool to help them belter attract and retain members and predict their behavior. Data mining is such a tool. This article presents an overview of how data warehousing, data marting, and data mining can provide the foundation on which clubs can build strategies to outsmart competitors, build Ioyalty identify new members, and lower costs.

Cruise Brand Management, Laurence Miller

Hospitality Review

Brands have always been associated with cruise and line voyage operations, but the branding concept has taken on new meaning in the modern cruise industry. In the consolidation of cruise lines under a few major corporate structure today, the acquiring entity has most often chosen to invest in lines acquired under their existing names, retaining separate brand identity. The author summarizes industry experiences with the acquisition and management of multiple brands under a single corporate structure, together with the rationale and advantages, this article is an updated and expanded version of that first given at the Seatrade Cruise Shipping Convention …

In My Opinion… If I Were A Carpenter, Donald A. Mcphail

Hospitality Review

Starting a career in the hospitality travel and tourism industries today requires more than a nice smile, a love of people and a willingness to help solve their problems technology and number crunching are "must have" capabilities for up-and-coming managers graduating from hospitality and tourism pro- grams The article provides student counselors and mentors insights from industry leaders, career path choices, and questions that applicants should be asking in the decision-making process.

Hotel Franchising: Perspectives And Prospects, Eric E. Pfeffer

Hospitality Review

The outlook for lodging franchising in the new marketplace made possible by the growth of technology is the best it has been. The CEO of the Hotel Division of Cendant, the world's largest franchisor, offers opera- tors opportunities to gain larger shares of a growing market.

Glove Use In Restaurants: Efficacy Is Questionable, Joseph West

Hospitality Review

Apparently there seems to be a growing consensus on the part of both industry managers and consumers that the use of gloves is an effective barrier to the spread of food-borne illness. However, with more than 13 years’ experience as a food service manager and executive, the author has discovered otherwise.

Book Review: Dixie Before Disney, Joan S. Remington

Hospitality Review

Dixie Before Disney: 100 Years of Roadside Fun by Tim Hollis (Jackson, Miss.: University Press of Mississippi, 1999), ISBN 1-57806-117-2, 206 pages, including acknowledgements, tables, index, $25 paperback.

Online Graduate Degree: Hospitality Executive Perceptions, Shane C. Blum, Ben K. Goh

Hospitality Review

Distance education is an option that allows managers to continue with work while completing a program of study The authors report on the establishment of a distance education graduate program and describes how participants learned of the program, what their motivations for participating were, how it impacted their jobs and personal lives, and what their initial reactions to the first courses were.

Transforming The Hospitality Industry Into E-Business, Carol Pernsteiner, Nancy Rauseo

Hospitality Review

The emergence of a technology-intensive economy requires the transformation of business models in the hospitality industry Established companies can face technological, cultural, organizations and relationship barriers in moving from a traditional business model to an e-business model. The authors suggest that market, learning, and business process orientations at the organizational level can help remove some of the barriers toward e-business and facilitate the development of e-business within existing organizational infrastructures.

Hospitality It: What Does The Future Hold?, Daniel J. Connolly, Michael D. Olsen

Hospitality Review

The impact of information technology (IT) is far-reaching and driving dramatic shifts in business paradigms. Trends suggest greater adoption of IT will continue and develop at accelerating rates. Hence, hotel operators and executives must learn how to embrace IT and capitalize on the many capabilities it has to offer while minimizing the threats. The authors attempt to provide a sense of focus and a roadmap to help hoteliers understand the issues, see the future, and find an appropriate on ramp to the information superhighway.

Strategic Directions Of Hotel Industry Expectations, John W. O'Neill

Hospitality Review

A factor analysis is presented which indicates that among 20 potential strategic issues reated by hotl industry executives three fundamental strategic directions exist. The author summarizes an empiracle study that queried these individuals' beliefs regarding strategic issues they rated at most important.

Market Characteristics In Economy/Budget Lodging, Billy Bai, Richard F. Ghiselli, Thomas Pearson

Hospitality Review

With so many economy/budget lodging brands and rooms added to the market, it is difficult for consumers to identify differences in the services offered. In addition, industry practitioners need to understand what is expected of them by the consumers they serve. The authors review the economy budget lodging in general and empirically examine this issue.

Disability Tourism Dollars In Western Australia Hotels, Martin O'Neill, Jane Knight

Hospitality Review

As the Western Australian hotel sector continues to look for new opportunities, people with disabilities are being acknowledged as a consumer group with considerable revenue earning potential. The authors report on findings from the initial stages of a three- part methodology aimed at investigating current awareness of and provision for the disability issue within the Western Australian hotel sector.

Net Bet Debt, Larry D. Strate, Martin Weisner

Hospitality Review

The prospective high returns from gaming operations have introduced the Internet as a new competitor to the hotel and travel industry. With the dawn of the new millennium, am epidemic of gamblers has infected the virtual world and raised leagal problems yet to be solved.

Guest Editorial: Debunking The Myths, Keith St. Clair

Hospitality Review

The modem retail travel industry has been plagued by myths created by popular media in an effort to create hype and readership, rather than report an accurate portrayal of the extraordinary health of the travel distribution system. Regardless of the structural changes in the travel industry, the outlook for growth and profitability of travel agencies and travel agents has never been better

Overcoming Barriers To Restaurant Food Safety, David Walczak

Hospitality Review

Food safety is critical to the success of restaurants. Yet current methods of controling foodborne illness are inadequate, including time and temperature control, safe food handling procedures, good employee hygiene, cleaning and sanitizing techniques, and Hazard Analysis and Critical Control Points (HACCP) plan. Several barriers to food safety in restaurants are identified and recommendations for management are suggested.

Betty's, Betty's

Chef Steve Menu Collection

Opening in October, 2004, Betty's quickly won the hearts and loyalty of Buffalonians with its cheerful, sunny dining room, its friendly and funky staff, and its moderately priced eclectic cuisine. Betty's food is simple, fresh, and creative, drawing on American and international influences, resulting in food that is wholesome, interesting, and unpretentious. 370 Virginia St, Buffalo, NY 14201. Chef Hakes.

Pearl Street Grill & Brewery, Pearl Street Grill & Brewery

Chef Steve Menu Collection

Pearl Street Grill & Brewery came into existence in 1997 at 76 Pearl St in downtown Buffalo, NY. It was initially formed as a partnership between a group of local investors and the Wynkoop Brewing Company of Denver, Colorado which was already a successful brewpub operation.

After only a few short years into the partnership, the local investors bought the Wynkoop in 1999 and continued to develop the brewpub into the icon that it is today. Over the years, successive floors have been remodeled and opened to the public for restaurant and banquet space.

As it now stands, Pearl Street …

Rate Integrity In Convention Cities, Carl A. Boger, Je'anna Abbott, Li-Chun Lin, Amy Heinemann

Department of Hospitality and Tourism Faculty Scholarship and Creative Works

Potential hotel guests who are not participants in a convention are many times able to negotiate their rates whereas convention participants pay higher fixed rates. Convention participants may begin representing themselves as nonconvention participants to obtain these lower rates. This will reduce the number of rooms that can be counted toward a convention-room block and may reduce the hotel's average daily rate or occupancy percentage. It is in the best interest of convention organizers and hotel executives if rate integrity exists among hotels in convention cities. This study compares the rate integrity between convention cities and provides suggestions on how …

Tourism And Terrorism: A Historical Analysis Of Major Terrorism Acts And Their Impact On Tourism Destinations, Abraham Pizam, Ginger Smith

Rosen Faculty Scholarship and Creative Works

Since before the end of the Cold War, terrorism acts have had major effects on tourism destinations. As a result, the 'shadowy, mobile, and unpredictable' forces of terrorism are becoming an unfortunate part of the travel and tourism landscape. Few can forget the explosion that killed three in Paris in 1986, the home-made pipe bomb in Tel Aviv in 1990, the November 1997 massacre of 58 tourists at Luxor's Temple of Hatshepsut in Egypt, and the Kenyan and Tanzanian US Embassy truck bombings killing 263 in August 1998. This paper provides a quantitative analysis of major terrorism events around the …

Menu, 2000, Gallagher's Boxty House

Gallagher's Boxty House

No abstract provided.

"Bad For Business": Contextual Analysis, Race Discrimination, And Fast Food, Regina Austin

All Faculty Scholarship

No abstract provided.