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Articles 271 - 291 of 291

Full-Text Articles in Hospitality Administration and Management

Value As A Measure Of Tourism Performance In The Era Of Globalization Conceptual Considerations And Empirical Findings, Robertico Croes Jan 2005

Value As A Measure Of Tourism Performance In The Era Of Globalization Conceptual Considerations And Empirical Findings, Robertico Croes

Rosen Faculty Scholarship and Creative Works

In general, both the World Tourism Organization (WTO) and the World Travel and Tourism Council (WTTC) consider the trends of tourist arrivals and receipts as indicators in comparing the performance of destinations and regions. These considerations are based on the annual average percentage change in arrivals and receipts and a comparison that is made across time. This methodology is incomplete, however, particularly in light of the new exigencies of globalization. The study proposes an alternative approach based on the concept of value. Value is founded on the premises of microeconomics, and it provides more reliable and effective information to improve …

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Grand Hotels: Orlando's Landmarks (1880'S - 1980'S), Exhibit Brochure, Deb Ebster, Linda Black Jan 2005

Grand Hotels: Orlando's Landmarks (1880'S - 1980'S), Exhibit Brochure, Deb Ebster, Linda Black

Rosen Library Exhibits

No abstract provided.

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Employee Motivation: A Comparison Of Tipped And Non-Tipped Hourly Restaurant Employees, Catherine Johnson Jan 2005

Employee Motivation: A Comparison Of Tipped And Non-Tipped Hourly Restaurant Employees, Catherine Johnson

Electronic Theses and Dissertations

Employee motivation shall be defined by Robbins (as cited in Ramlall, 2004) as: "the willingness to exert high levels of effort toward organizational goals, conditioned by the effort's ability to satisfy some individual need." To engage in the practice of motivating employees, employers must understand the unsatisfied needs of each of the employee groups. This study desires to provide practitioners in the restaurant industry the ability to recognize motivators for these different employment groups and their relationship to organizational commitment. The restaurant industry consists of two types of employees: salaried and hourly. This study focuses on hourly employees, and their …

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Assessing The Impact Of Movies Upon An Individual's Image Formation Concerning A Given Destination, Jeeyeon (Jeannie) Hahm Jan 2004

Assessing The Impact Of Movies Upon An Individual's Image Formation Concerning A Given Destination, Jeeyeon (Jeannie) Hahm

Electronic Theses and Dissertations

The process of watching a movie is a common way to be entertained in this day and age. There are multiple ways in which people can enjoy a movie ranging from the big screen at a commercial theater, on their home's television, or even in a car while driving. One outcome associated with watching a destination movie might be that the viewer will be compelled to visit or not the location portrayed in the movie. It is a primary assumption of this thesis that movies have the ability to create or change an individual's image of a destination by its …

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The Effect Of Internet Booking On The Central Florida Lodging Market O, Scott Smith Jan 2004

The Effect Of Internet Booking On The Central Florida Lodging Market O, Scott Smith

Electronic Theses and Dissertations

This study reviews the effect of Internet bookings on the Central Florida lodging market over the past five years. As the number of lodging accommodations booked directly by the consumer over the Internet continues to increase, the ramifications brought about by this emerging distribution channel have not been fully investigated or interpreted. This study observes how Internet-enabled distribution channel bookings have trended in occupancy and average daily rate in the Central Florida lodging market in the past five years. Specifically the author segmented the survey respondents into the lodging product service categories of budget, moderate, upscale and luxury to analyze …

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The Impact Of Selected Socio-Demographic, Travel-Related And Psychogra, Nichakarn Peerapatdit Jan 2004

The Impact Of Selected Socio-Demographic, Travel-Related And Psychogra, Nichakarn Peerapatdit

Electronic Theses and Dissertations

Several researchers have attempted to understand the tourism expenditure patterns from the traveler's perspective (Cai, Hong, and Morrision, 1995; Dardis, et al., 1981; Prais and Houthakker,1971; Sheldon and Mak , 1987; Jang, et al.,2003). However, an examination of the previous studies indicates that only limited understanding of the traveler's expenditure patterns has been provided either because of only anecdotal evidence in the studies, or because of their failure to examine the impacts of the factors affecting expenditure patterns. This study examined the effects of socio-demographic, travel-related, and psychographic variables on travel expenditures. The expenditure patterns included lodging, meals and restaurants, …

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Hotel: 2000 Wage And Benefit Survey, Stephen M. Lebruto, Steven W. Thornburg Jul 2000

Hotel: 2000 Wage And Benefit Survey, Stephen M. Lebruto, Steven W. Thornburg

Dick Pope Sr. Institute Publications

During the summer months of 1994 through 2000, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida has conducted a survey of Central Florida hospitality industry properties regarding wage rates and employee benefits. This ongoing project has been sponsored by the Hotel Human Resource Association of Central Florida and has been supported by the Central Florida Hotel Motel Association. This comprehensive study solicits and reports data on wages and benefits from 353 hospitality organization covering 120 occupational/hourly job titles and 46 management/supervisory position. The first final report in 1994 summarized data from 32 companies. The …

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Tourism And Terrorism: A Historical Analysis Of Major Terrorism Acts And Their Impact On Tourism Destinations, Abraham Pizam, Ginger Smith Jan 2000

Tourism And Terrorism: A Historical Analysis Of Major Terrorism Acts And Their Impact On Tourism Destinations, Abraham Pizam, Ginger Smith

Rosen Faculty Scholarship and Creative Works

Since before the end of the Cold War, terrorism acts have had major effects on tourism destinations. As a result, the 'shadowy, mobile, and unpredictable' forces of terrorism are becoming an unfortunate part of the travel and tourism landscape. Few can forget the explosion that killed three in Paris in 1986, the home-made pipe bomb in Tel Aviv in 1990, the November 1997 massacre of 58 tourists at Luxor's Temple of Hatshepsut in Egypt, and the Kenyan and Tanzanian US Embassy truck bombings killing 263 in August 1998. This paper provides a quantitative analysis of major terrorism events around the …

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Wage And Benefit Survey, 1998, Stephen M. Lebruto, E. Taylor Ellis Jan 1998

Wage And Benefit Survey, 1998, Stephen M. Lebruto, E. Taylor Ellis

Dick Pope Sr. Institute Publications

During the summer months of 1994, 1995, 1996, 1997, and 1998, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida has conducted a survey of Central Florida hospitality industry properties regarding wages paid and employee benefits. This five year project has been sponsored by the Hotel Human Resource Association of Central Florida and has been supported by the Central Florida Hotel Motel Association. This comprehensive study solicits and reports data on wages and benefits from 364 hospitality organizations covering 119 occupational/hourly job titles and 45 management/supervisory positions. The first final report in 1994 summarized data …

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Central Florida Hotel Personnel Association Wage And Benefit Survey 1996, Stephen M. Lebruto Aug 1996

Central Florida Hotel Personnel Association Wage And Benefit Survey 1996, Stephen M. Lebruto

Dick Pope Sr. Institute Publications

During the summer months of 1994, the Dick Poe Sr. Institutes for Tourism Studies at the University of Central Florida conducted a survey of Central Florida hotel properties regarding wages paid and employee benefits. The project was sponsored by the Central Florida Hotel Personnel Association and supported by the Central Florida Hotel and Motel Association. This comprehensive study solicited 293 hotels for data on wages and benefits on 118 occupational/hourly job titles and 34 management/supervisory positions. The final report, summarizing data from 32 hotels and companies was mailed to all participating properties on August 24, 1994. The Central Florida Hotel …

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Central Florida Hotel Personnel Association Wage And Benefit Survey, 1995, Stephen M. Lebruto Jun 1995

Central Florida Hotel Personnel Association Wage And Benefit Survey, 1995, Stephen M. Lebruto

Dick Pope Sr. Institute Publications

During the summer months of 1994, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida conducted a survey of Central Florida hotel properties regarding wages paid and employee benefits. The project was sponsored by the Central Florida Hotel Personnel Association and supported by the Central Florida Hotel and Motel Association. This comprehensive study solicited 293 hotels for data on wages and benefits on 118 occupational/hourly job titles and 34 management/supervisory positions. The final report was mailed to all participating properties on August 24, 1994. The Central Florida Hotel Personnel Association contracted again with the Dick …

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Dick Pope, Sr. Institute For Tourism Studies: History, Objectives And Activities, Dick Pope Sr. Institute For Tourism Studies May 1994

Dick Pope, Sr. Institute For Tourism Studies: History, Objectives And Activities, Dick Pope Sr. Institute For Tourism Studies

Dick Pope Sr. Institute Publications

No abstract provided.

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Holiday Inn Maingate Guest Survey: May 1993, Dick Pope Sr. Institute For Tourism Studies May 1993

Holiday Inn Maingate Guest Survey: May 1993, Dick Pope Sr. Institute For Tourism Studies

Dick Pope Sr. Institute Publications

The primary goal of this study was to evaluate the current guest experiences at the Holiday Inn Maingate, and to assess the appeal of proposed changes in the hotel's public areas and guest rooms. More specifically, the study's goals included the following: 1. Obtain a demographic profile of the hotel guests. 2. Obtain a profile of the hotel guests' travel behavior and current trip characteristics. 3. Assess guest awareness of the hotel's public areas and available services. 4. Assess guest utilization level and perceived importance of the hotel's public areas and available services. 5. Assess guests' appeal of the proposed …

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The Usa Travel Market To Spain, Ady Milman May 1988

The Usa Travel Market To Spain, Ady Milman

Dick Pope Sr. Institute Publications

The following is a summary of the main findings of the above research: 1. Visitation to Spain For Americans, Spain is a relatively unvisited destination. Close to three fourths of American overseas travelers have never visited Spain . Of those who visited, three fourths visited Spain for vacation purposes . Two thirds of American visitors did not use tour packages . 2. Interest in visiting Spain (in the next three years) The interest in visiting Spain is high. Sixty two percent of sampled overseas travelers expressed an interest in visiting Spain in the next three years. Assuming a 4% national …

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United States Travelers To Spain: Perceptions Of Spain As A Vacation Destination By First Time Travelers, Ady Milman Jan 1988

United States Travelers To Spain: Perceptions Of Spain As A Vacation Destination By First Time Travelers, Ady Milman

Dick Pope Sr. Institute Publications

PRE-TRIP PERCEPTIONS ABOUT SPAIN: Respondents agreed that: Spaniards are warm, cordial, and charming; that Spain is a warm destination; that Spain has a large variety of quality arts and crafts for sale; that the shopping in Spain is no longer a bargain; and that a visit to Spain should last between two and three weeks. Respondents disagreed that : Spaniards are dishonest people; that there is hardly any night life in Spain; that Spanish food is similar to Mexican food in the United States; that Spanish people are like Hispanic people in the United States; that Spain is a fascist …

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The U.S. Travel Market To Spain, Dick Pope Sr. Institute For Tourism Studies Jan 1988

The U.S. Travel Market To Spain, Dick Pope Sr. Institute For Tourism Studies

Dick Pope Sr. Institute Publications

The main objective of this research proposal is to provide a database for the Spanish National Tourist Office about the current potential U.S. resident market of the Spanish Tourist Product. The study will explore the attitudes, perceptions and preferences of potential U.S. residents who have high propensity to travel to foreign destinations, in particular to Spain. In addition the study will identify specific segments of the market (in particular geographic and demographic) to which promotional campaigns should be addressed.

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Watermania Marketing Survey: Part I: In-Park Visitor Study, Ady Milman Sep 1987

Watermania Marketing Survey: Part I: In-Park Visitor Study, Ady Milman

Dick Pope Sr. Institute Publications

The primary objective of the study was to analyze the existing and potential market of Watermania in order to increase visitor attendance and improve the park's attractiveness. To meet this end, a sample of the park visitors was interviewed and was asked to express their attitudes toward the park and its features . In addition, socio demographic and travel characteristics were collected to identify specific groups who had more favorable attitudes toward the park. In particular, the research objectives were: A. To identify socio-demographic characteristics and travel profile of the current visitors of Watermania. B. To Analyze visitors ' travel …

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Watermania Marketing Survey: Part Ii Non-Visitors Survey, Ady Milman Sep 1987

Watermania Marketing Survey: Part Ii Non-Visitors Survey, Ady Milman

Dick Pope Sr. Institute Publications

This report presents the results of a survey of Central Florida residents and local tourists who did not visit Watermania. These two group will be labeled "non-visitors" The "non-visitor" survey was designed to provide a database for Watermania's management to facilitate marketing and advertising programs. The primary objective of the study was to explore non-visitors' attitudes and preferences toward Watermania and other Central Florida's tourist attractions. In addition, the survey developed demographic profiles of non-visitors and explored their vacation travel patterns.

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Dick Pope, Sr. Institute For Tourism Studies: Research, Education, Public Awareness, Dick Pope Sr. Institute For Tourism Studies Jan 1987

Dick Pope, Sr. Institute For Tourism Studies: Research, Education, Public Awareness, Dick Pope Sr. Institute For Tourism Studies

Dick Pope Sr. Institute Publications

No abstract provided.

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An Evaluation Of The Orientation And Training Programs Of A Fast Food Franchise, Cheryl M. Donahey Jan 1987

An Evaluation Of The Orientation And Training Programs Of A Fast Food Franchise, Cheryl M. Donahey

Retrospective Theses and Dissertations

Very few attempts have been made to adequately evaluate training programs. The research reported here is an attempt to evaluate the effects of the revised orientation and training programs of a fast food franchise. Subjects consisted of 676 hourly employees of a Central Florida fast food franchise who completed questionnaires soliciting measures of the following perceptions: managements' consideration and structure levels and the effectiveness of the revised orientation and training programs. Modest support was found for the prediction that the revised programs would increase the employees' perception of managements' consideration. No evidence was found to support the hypotheses that employees …

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Park Equus Future Market Study: Central Florida Tourists And Local Residents, Dick Pope Sr. Institute For Tourism Studies Jan 1986

Park Equus Future Market Study: Central Florida Tourists And Local Residents, Dick Pope Sr. Institute For Tourism Studies

Dick Pope Sr. Institute Publications

No abstract provided.

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