Hospitality Administration and Management Commons^™

Raising Sustainability Standards In Leisure Industry, Gorete Araújo, Alexandra Lavaredas, Francisco Dias

GSTC Academic Symposium - In conjunction with the GSTC Global Conference

Raising sustainability standards in leisure industry

Nowadays, it became clear that the option for sustainable development (SD) is not a discretionary choice, but an imperative for all of humanity. The SDG propose a common framework of peace and prosperity for people and the planet. The exponential growth of tourism, its multiple and transformative impacts on economies and the environment, place this industry at the epicentre of concerns about SD.

Based on the European DIRECTIVE (UE) 2022/2464, which complies European companies to produce a sustainability file integrated in the annual management report, this paper highlights social, cultural, environmental and governance indicators …

Servicescape Effects On Hotel Guests’ Willingness To Pay Premiums At Different Stages Of Pandemic: A Multi-Phase Study, Alei Fan, Sheryl F. Kline, Yiran Liu, Karen Byrd

Purdue University Libraries Open Access Publishing Fund

Drawing on servicescape theory, this research investigates guests’ perceptions of and responses to the protection and prevention practices launched by hotels at different stages of the pandemic. The research finds that hotel guests’ general response-efficacy beliefs positively influence their perception of the effectiveness of the protection and prevention practices adopted in hotels’ physical and social servicescapes, and such positive relationships also show a significant increase from 2020 to 2021. The servicescape effects’ downstream results show that hotel guests are willing to pay premium prices for safety servicescapes manifested as protection and prevention practices implemented at the private space or related …

Destinations’ Recovery Marketing Campaigns In Response To Pandemics, Eli Avraham

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The Covid-19 pandemic has altered the paradigm of risk and recovery management but it is just one of many pandemics to have impacted destinations during the last two decades. This study examine how destination officials combated the image crises that followed SARS-2003, H1N1 Swine flu 2009-10, Zika 2016-17 and Covid-19. The literature dealing with combating pandemics has focused on the actual management of either a specific pandemic or regional aspects of a pandemic and less on the recovery marketing and image repair aspect. As a result, tourism academic literature has a shortage of image repair theoretical frameworks addressing multi-case health-related …

Guest Attitudes In The Covid Era: Does Socioeconomic Status Impact The Acceptance Of Hotels' Green Practices?, Faranak Memarzadeh, Priya Raman

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

As the hotel industry is one of the sectors that is heavily affected by the pandemic, it is critical to discover which characteristics of guests’ priorities have transformed due to COVID-19, including guests' mindset about hotels’ green practices.

To offer the most effective sustainable service in the pandemic era, hoteliers need a clear perception of guests’ viewpoints on hotels’ green practices. Besides the guests’ demographic information, which helps in understanding their opinion about green service in the COVID-19 time, their socioeconomic status could predict the layout of their mindset and perceptions of the service in this specific period of time.

Technological Applications In Small Accommodation Businesses, Codruta Adina Baltescu

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The technological evolution in economic activities determines rapid changes and the need for permanent adaptation. In tourism and, especially in the field of hospitality, these transformations have essential influences on the organizational aspects, managerial decisions and, finally, on the companies' competitiveness. The study aims to assess the current state of use of technological applications in the small accommodation businesses, as well as the perceived advantages and barriers in managers’ views. This study presents the results of a qualitative research conducted on a sample of 20 managers of small hospitality businesses in Brasov County, Romania. The findings point out that the …

Esg In Lodging And Hospitality, Emily Cassanmagnago, Jonathon Day

Tourism Insights

Hospitality and tourism businesses are responding to new expectations and changing the way they report their sustainability-related activities. In recent years, more and more businesses are adopting reporting formats that address the ESG - Environmental, Social and Governance - to perform these activities.

In this report, we’ll explain what ESG covers, why businesses are adopting it, and how it differs from other forms of reporting on corporate responsibility.

Sustainable Tourism Challenges: Change Management - Teton County, Katelyn Larrabee, Jonathon Day

Tourism Insights

This report examines Teton County's change management activities in support of sustainable tourism.

Sustainable Tourism Challenges: Systems Change - Slovenia Tourism's Green Scheme, Hannah Bromm, Jonathon Day

Tourism Insights

The report addresses ways that Slovenia has encouraged the adoption of sustainable tourism practices

Sustainable Tourism Challenges: Getting Started - Sustainable Supply Change Management, Jonathon Day

Tourism Insights

Introduction to sustainable supply chain management in tourism.

Problem-Based Learning And Learning Assessment In Information Strategies For Htm Students, Hal P. Kirkwood Jr

Libraries Faculty and Staff Creative Materials

Poster was presented at the Purdue Libraries One Book Higher Poster Session. Focus of the poster is on the use of problem-based assignments to create a more real-world experience in utilizing business information resources.

Purdue Libraries In Second Life, Hal P. Kirkwood Jr, Monica Kirkwood, Victoria Thomas

Libraries Faculty and Staff Creative Materials

Poster was presented at the Purdue Libraries One Book Higher Poster Session. Focus is on the activities and experimentation within the virtual world Second Life by the Purdue Libraries. Key projects were the virtual presentation of Amelia Earhart photographs and a simulation in a restaurant setting for hospitality & tourism management research.