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Hospitality Administration and Management Commons

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FIU Electronic Theses and Dissertations

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Full-Text Articles in Hospitality Administration and Management

A Study To Determine The Effectiveness Of Employee Hiring Programs In The Catering Business In The South Florida Area, Jong-Hoon Chung Aug 1989

A Study To Determine The Effectiveness Of Employee Hiring Programs In The Catering Business In The South Florida Area, Jong-Hoon Chung

FIU Electronic Theses and Dissertations

The purpose of this study was to determine the effectiveness of employee hiring programs in the catering business in the South Florida area. The descriptive survey method was used for the gathering of the primary data source. The study was conducted by supporting the hypothesis. The hypothesis stated that employee hiring programs in the catering business in the South Florida area are generally ineffective.


The Development Of A Risk Prevention Safety And Security Program And Its Application Into Selected Miami Hotels, John Cochran Aug 1984

The Development Of A Risk Prevention Safety And Security Program And Its Application Into Selected Miami Hotels, John Cochran

FIU Electronic Theses and Dissertations

The purpose of this thesis is to develop a risk prevention safety and security program for the major problem areas of hotel operations. This includes general hotel safety and security, personnel, lock and key control, lighting and fire prevention. It will then evaluate randomly selected hotels in the Miami area to determine how well they meet the criteria set forth in this program.

This thesis will use related texts, periodicals and published articles to develop a the risk prevention safety and security program. The data to determine how well selected Miami hotels responded to this program was developed through the …


A Study To Identify The Motivation Compelling The Business Traveler To Choose A Specific Airline In The Miami To Atlanta Market And To Develop A Marketing Strategy, Anne L. Applefeld May 1984

A Study To Identify The Motivation Compelling The Business Traveler To Choose A Specific Airline In The Miami To Atlanta Market And To Develop A Marketing Strategy, Anne L. Applefeld

FIU Electronic Theses and Dissertations

The purpose of this study was to determine if the business traveler's behavior is influenced by brand loyalty. This brand loyalty, which became evident through the use of a survey, was then to be thoroughly evaluated. In order for this information to be best understood and utilized as the basis of future marketing strategies, much research was undertaken and its significance explained in relation to the airline industry as it exists at present.

The results and conclusions of this study indicate that the airline industry is, for the most part, taking a successful approach in attracting business travelers. These travelers' …


A Study To Determine And Analyze The Attitude Of Restaurant Operators In Miami Beach Toward The Use Of Credit Cards At Their Establishment, Yair Eldar Feb 1984

A Study To Determine And Analyze The Attitude Of Restaurant Operators In Miami Beach Toward The Use Of Credit Cards At Their Establishment, Yair Eldar

FIU Electronic Theses and Dissertations

The Statement of the Problem: The purpose of this study is to determine and analyze the attitude of restaurant operators in Miami Beach toward the use of credit cards at their establishment.


Labor Turnover : Its Causes, Consequences, And Control Strategy In Five Selected Restaurants In The Miami Area, Anthony Odey Agbeh Dec 1983

Labor Turnover : Its Causes, Consequences, And Control Strategy In Five Selected Restaurants In The Miami Area, Anthony Odey Agbeh

FIU Electronic Theses and Dissertations

The purpose of this study is to identify and analyze the basic causes of food service employee turnover in five selected restaurants in the Miami area. The withdrawal behavior in this study is treated in terms of controllable turnover, for the purpose of management, learning more about what action to take to solve this problem which has eaten into the fabric of the hospitality industry.

The aim is to find out from the food service employees and management view of work for the purpose of identifying the variables which cause an employee to voluntarily leave a job.

The objective is …


Is There Discrimination Against Female Reservation Managers Of Hotels And Motels Along The Ocean Side Of Collins Avenue?, Miriam D. Goldberg Apr 1983

Is There Discrimination Against Female Reservation Managers Of Hotels And Motels Along The Ocean Side Of Collins Avenue?, Miriam D. Goldberg

FIU Electronic Theses and Dissertations

Since the beginning of time, men and women have been separated by the "division of labor." Men were hunters and defenders and the women nurturers, bearing the responsibility of the raising of the children and homemaking.

By the time of the Greeks, women were afforded great respect and treated with great dignity. They were looked upon as the pillars of morality and tradition.

In 1765, women had been legally declared non-persons in William Blackstone’s Commentaries on English Law. Further reinforcement of this belief was put forth by Max Weber and Sigmund Freud who both felt women had no place in …