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Full-Text Articles in Hospitality Administration and Management

Triple Bottom Line Event Evaluation: A Proposed Framework For Holistic Event Evaluation, Liz Fredline, Michael Raybould, Leo Jago, Marg Deery Jul 2005

Triple Bottom Line Event Evaluation: A Proposed Framework For Holistic Event Evaluation, Liz Fredline, Michael Raybould, Leo Jago, Marg Deery

Michael Raybould

Although there has long been an interest in measuring the economic impacts of events, it is only relatively recently that concern about the sustainability of event tourism has driven an imperative to develop methods for evaluating and monitoring other sorts of impacts including social and environmental. This trend mirrors moves in general tourism and business more broadly where discussion about triple bottom line reporting underpins a move for enterprises to be accountable to stakeholders, not only in regard to the economic bottom line, but also with regard to their “footprint” on the environment and on society more broadly. There is …


Over Qualified And Under Experienced – Turning Graduates Into Hospitality Managers, Michael Raybould, Hugh Wilkins Dec 2004

Over Qualified And Under Experienced – Turning Graduates Into Hospitality Managers, Michael Raybould, Hugh Wilkins

Michael Raybould

Purpose – This paper sets out to report on research that investigated hospitality managers' expectations of graduate skills and compared those expectations with student perceptions of what hospitality managers value. Design/methodology/approach – The research adopted a generic skills framework and data were collected through a sample survey of 850 Australian hospitality managers and 211 undergraduate hospitality management students. Findings – Managers rated skills associated with interpersonal, problem solving, and self-management skill domains as most important while students appeared to have realistic perceptions of the skills that managers value when recruiting hospitality graduates. The most substantial areas of disagreement came in …


Worldwide Structure Of The Equestrian Tourism Sector, Claudia Ollenburg Dec 2004

Worldwide Structure Of The Equestrian Tourism Sector, Claudia Ollenburg

Claudia Ollenburg

The aims of this contribution are as follows: (1) to introduce the commercial equestrian tourism sector; (2) to outline its relations with private recreational horse riding; (3) to propose a broad classification of equestrian tourism products; (4) to review the structure and principal management concerns of the core equestrian ecotourism subsector, namely multi-day horse treks in remote areas worldwide; and (5) to identify, and perhaps help to catalyse potential avenues for future research in equestrian tourism.