Hospitality Administration and Management Commons^™

Sage Restaurant Early Evening Menu 2017, Sage Restaurant

Menus of the 21st Century

“Culinary expression of great produce sourced from within 12 miles of our front door””

Our 12Mile ethos ensures that our menus reflect the seasons. Menus change regularly, often daily, to enable us to continue to work with our 12Mile producers and growers.

Sage Restaurant Dinner Menu 2017, Sage Restaurant

Menus of the 21st Century

“Culinary expression of great produce sourced from within 12 miles of our front door””

Our 12 Mile ethos ensures that our menus reflect the seasons. Menus change regularly, often daily, to enable us to continue to work with our 12Mile producers and growers.

Teach An Tae Inis Oirr Menu 2017, Teach An Tae

Menus of the 21st Century

Alissa & Michael Donoghue opened the door of the family home, built in the 1800’s, as the Aran Café & Tea Rooms in 2005. Though Michael’s family goes back for unknown generations on Inisheer, Alissa is an American ‘blow-in’ who was visiting the island with her grandparents when she and Michael first met. Michael served her tea and porter cake in these same rooms, and the rest, as they say, is history. Michael grows a large garden made with seaweed and sand in the island tradition, and raises free-ranging hens and ducks for their fresh eggs. Michael’s mother has taught …

Taste At Rustic Menu 2017, Taste At Rustic

Menus of the 21st Century

Taste at Rustic is an exciting new restaurant in the heart of Dublin City. A new food experience by Dylan McGrath to explore the idea of flavour, tastes and in the room cooking, while being influenced by Japan, Spain and South America.

The Oarsman Value Menu 2017, The Oarsman

Menus of the 21st Century

The Oarsman moved into a new era when Conor and Ronan Maher took over the property in 2002.

Their goal is to create a hospitality business where service, quality, value for money and consistency are always the focus. Conor & Ronan are sons of Tom and Rosaleen Maher of the renowned Country house “Hollywell” in Carrick-on-Shannon and are the seventh Generation of their family in the hospitality Industry.

They bring together a wealth of experience and knowledge gained in Ireland and abroad. They are proud members of Slow Food Ireland & Good Food Ireland.

The Oarsman Bar Food Menu 2017, The Oarsman

Menus of the 21st Century

The Oarsman moved into a new era when Conor and Ronan Maher took over the property in 2002.

Their goal is to create a hospitality business where service, quality, value for money and consistency are always the focus. Conor & Ronan are sons of Tom and Rosaleen Maher of the renowned Country house “Hollywell” in Carrick-on-Shannon and are the seventh Generation of their family in the hospitality Industry.

They bring together a wealth of experience and knowledge gained in Ireland and abroad. They are proud members of Slow Food Ireland & Good Food Ireland.

The Oarsman moved into a new …

Wa Cafe Drinks Menu 2017, Wa Cafe

Menus of the 21st Century

Welcome to WA CAFE ! We are a Japanese restaurant, the pioneer of sushi in Galway and a serious sushi maker!

WA CAFÉ is a lovely home welcoming cozy place running by a Japanese-Galwegian owner and located down the Galway Docs.

In WA CAFÉ, there is something to suit everyone from authentic Sushi to universal popular dish Ramen, Karaage Chicken etc...

Using local ingredients and serving Authentic, Healthy and Well-balanced Japanese meal as well as you can find it in Japan is WA CAFÉ’s passion.

All food, sauces and stocks are carefully made on the premises.

Enjoy the harmony of …

Amuse Restaurant Wine List 2017, Amuse Restaurant

Menus of the 21st Century

Since opening, Amuse Restaurant has garnered rave reviews from the Country’s most trusted and renowned food critics. Praise has flowed for Conor’s individual style of cooking, which brings Asian flavours, namely Japanese, to modern French cuisine. The menu focuses mainly on tasting menus as it is the best way to experience this kind of food, however there is a three course set menu available Tuesday to Thursday for mid week dining. The lunch menu is a three course affair with the option of a shortened tasting menu keenly priced, perfect for corporate and business lunches.

The cuisine in Amuse Restaurant …

Amuse Restaurant Set Lunch 2017, Amuse Restaurant

Menus of the 21st Century

Since opening, Amuse Restaurant has garnered rave reviews from the Country’s most trusted and renowned food critics. Praise has flowed for Conor’s individual style of cooking, which brings Asian flavours, namely Japanese, to modern French cuisine. The menu focuses mainly on tasting menus as it is the best way to experience this kind of food, however there is a three course set menu available Tuesday to Thursday for mid week dining. The lunch menu is a three course affair with the option of a shortened tasting menu keenly priced, perfect for corporate and business lunches.

The cuisine in Amuse Restaurant …

Amuse Restaurant Set Dinner Menu 2017, Amuse Restaurant

Menus of the 21st Century

Since opening, Amuse Restaurant has garnered rave reviews from the Country’s most trusted and renowned food critics. Praise has flowed for Conor’s individual style of cooking, which brings Asian flavours, namely Japanese, to modern French cuisine. The menu focuses mainly on tasting menus as it is the best way to experience this kind of food, however there is a three course set menu available Tuesday to Thursday for mid week dining. The lunch menu is a three course affair with the option of a shortened tasting menu keenly priced, perfect for corporate and business lunches.

The cuisine in Amuse Restaurant …

Amuse Restaurant Lunch Menu 2017, Amuse Restaurant

Menus of the 21st Century

Since opening, Amuse Restaurant has garnered rave reviews from the Country’s most trusted and renowned food critics. Praise has flowed for Conor’s individual style of cooking, which brings Asian flavours, namely Japanese, to modern French cuisine. The menu focuses mainly on tasting menus as it is the best way to experience this kind of food, however there is a three course set menu available Tuesday to Thursday for mid week dining. The lunch menu is a three course affair with the option of a shortened tasting menu keenly priced, perfect for corporate and business lunches.

The cuisine in Amuse Restaurant …

Balloo House Lunch Menu 2017, Balloo House

Menus of the 21st Century

With a rich 400 year history, Balloo House tempts you with two very different culinary experiences under the same roof. Casual dining and classic pub grub downstairs and a luxurious upstairs restaurant for weekend and private dining.

Browns Restaurant Derry Wine List 2017, Browns Northwest

Menus of the 21st Century

Browns In Town continues to be a hit with local foodies providing a more casual dining experience for the Browns Restaurant North West Group.

A combination of great food, original cocktails and craft beers in modern and comfortable surroundings. This makes Browns in Town the perfect city centre destination. Browns in Town is one of only two restaurants in the city recommended in the Michelin Guide 2016 (the other being Browns Restaurant & Champagne Lounge).

Browns Restaurant Derry Vegegarian Tasting Menu 2017, Browns Northwest

Menus of the 21st Century

Browns In Town continues to be a hit with local foodies providing a more casual dining experience for the Browns Restaurant North West Group.

A combination of great food, original cocktails and craft beers in modern and comfortable surroundings. This makes Browns in Town the perfect city centre destination. Browns in Town is one of only two restaurants in the city recommended in the Michelin Guide 2016 (the other being Browns Restaurant & Champagne Lounge).

Browns Restaurant Derry Lunch Menu 2017, Browns Northwest

Menus of the 21st Century

Browns In Town continues to be a hit with local foodies providing a more casual dining experience for the Browns Restaurant North West Group.

A combination of great food, original cocktails and craft beers in modern and comfortable surroundings. This makes Browns in Town the perfect city centre destination. Browns in Town is one of only two restaurants in the city recommended in the Michelin Guide 2016 (the other being Browns Restaurant & Champagne Lounge).

Browns Restaurant Derry Kids Menu 2017, Browns Northwest

Menus of the 21st Century

Browns In Town continues to be a hit with local foodies providing a more casual dining experience for the Browns Restaurant North West Group.

A combination of great food, original cocktails and craft beers in modern and comfortable surroundings. This makes Browns in Town the perfect city centre destination. Browns in Town is one of only two restaurants in the city recommended in the Michelin Guide 2016 (the other being Browns Restaurant & Champagne Lounge).

Browns Restaurant Derry Dessert Menu 2017, Browns Northwest

Menus of the 21st Century

Browns In Town continues to be a hit with local foodies providing a more casual dining experience for the Browns Restaurant North West Group.

A combination of great food, original cocktails and craft beers in modern and comfortable surroundings. This makes Browns in Town the perfect city centre destination. Browns in Town is one of only two restaurants in the city recommended in the Michelin Guide 2016 (the other being Browns Restaurant & Champagne Lounge).

Browns Restaurant Derry A La Carte Dessert Menu 2017, Browns Northwest

Menus of the 21st Century

Browns In Town continues to be a hit with local foodies providing a more casual dining experience for the Browns Restaurant North West Group.

A combination of great food, original cocktails and craft beers in modern and comfortable surroundings. This makes Browns in Town the perfect city centre destination. Browns in Town is one of only two restaurants in the city recommended in the Michelin Guide 2016 (the other being Browns Restaurant & Champagne Lounge).

Campagne Kilkenny Vegetarian Menu 2017, 2017

Menus of the 21st Century

Campagne restaurant in Kilkenny city opened in 2008. The emphasis has been to serve food based on high-quality seasonal produce with French influences in a relaxed and comfortable dining area.

Located under the old railway arches on Gas House Lane, Campagne boasts a stylish interior featuring oak flooring, curved banquette leather seating and modern paintings depicting rural life by kilkenny artist Catherine Barron.

Campagne has been awarded many prestigious awards on a national and international level, most notably one Michelin star status in September 2013.

Campagne Kilkenny Lunch And Early Bird Menu 2017, Campagne

Menus of the 21st Century

Campagne restaurant in Kilkenny city opened in 2008. The emphasis has been to serve food based on high-quality seasonal produce with French influences in a relaxed and comfortable dining area.

Located under the old railway arches on Gas House Lane, Campagne boasts a stylish interior featuring oak flooring, curved banquette leather seating and modern paintings depicting rural life by kilkenny artist Catherine Barron.

Campagne has been awarded many prestigious awards on a national and international level, most notably one Michelin star status in September 2013.

Campagne Kilkenny Dessert Menu 2017, Campagne

Menus of the 21st Century

Campagne restaurant in Kilkenny city opened in 2008. The emphasis has been to serve food based on high-quality seasonal produce with French influences in a relaxed and comfortable dining area.

Located under the old railway arches on Gas House Lane, Campagne boasts a stylish interior featuring oak flooring, curved banquette leather seating and modern paintings depicting rural life by kilkenny artist Catherine Barron.

Campagne has been awarded many prestigious awards on a national and international level, most notably one Michelin star status in September 2013.

Campagne Kilkenny A La Carte Menu 2017, Campagne

Menus of the 21st Century

Campagne restaurant in Kilkenny city opened in 2008. The emphasis has been to serve food based on high-quality seasonal produce with French influences in a relaxed and comfortable dining area.

Located under the old railway arches on Gas House Lane, Campagne boasts a stylish interior featuring oak flooring, curved banquette leather seating and modern paintings depicting rural life by kilkenny artist Catherine Barron.

Campagne has been awarded many prestigious awards on a national and international level, most notably one Michelin star status in September 2013.

A Consumer-Based Brand Equity Model For The Luxury And Upscale Hotel Sector, Hairong Shan

Theses: Doctorates and Masters

Luxury and upscale hotels, in common with businesses in other service industries and more broadly, seek to develop a strong brand that will contribute to a long-term competitive advantage. However, research on consumer-based brand equity in luxury and upscale hotels is limited. Therefore, the current research, based on fundamental theories of brand equity development established in the packaged goods and the service industries including hotels, has developed a consumer-based brand equity model for the luxury and upscale hotel sector.

A mixed methods research design was employed. A qualitative study was first conducted using focus groups with the data being content …

Customer Satisfaction Index Of Singapore 2016: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s tenth year of measurement.

Applying The Holistic Conceptual Conservation Framework For Sustainable Tourism, George Alexakis, Larry Rice

Journal of Tourism Insights

The tourism and hospitality industry has not always followed sound environmental stewardship. Increased awareness among tourists worldwide has prompted sustainabilit­y discourse encouraging long-term systemic approaches to planning and development. The research article proposes a holistic conceptual conservation framework that shows how a united tourism and hospitality industry can curtail the processes of environmental destruction and collectively offer authentic touristic experiences. Visitors can fully experience tourist destinations through integrated ecotourism, ethnotourism, and other related tangential offerings alongside those of larger tourism and hospitality providers. The conservation framework hypothetically strengthens the customer loyalty of tourists towards all industry operators and related practitioners, …

You Look Like You’Ve Seen A Ghost: A Preliminary Exploration In Price And Customer Satisfaction Differences At Haunted Hotel Properties, Kimberly Mathe-Soulek, Grant C. Aguirre, Ioana Dallinger

Journal of Tourism Insights

With the increasing popularity of paranormal ghost hunting shows in mainstream television and popular culture, research in haunted lodging establishments is warranted. The purpose of this study is to explore differences in price and customer satisfaction between haunted vs. non-haunted properties; while also considering inn vs. hotels and chain vs. independent properties. Using TripAdvisor customer satisfaction scores and average daily rates, results of this study are opposite of what is hypothesized such that overall, haunted properties have lower customer satisfaction; while haunted, chain properties have higher prices. An exploration of interactions among variables is explored and practical implications are discussed. …

Mulberry Garden : Seasonal Dinner Menu, Mulberry Garden

Menus of the 21st Century

Mulberry Lane, Donnybrook, Dublin 4.

Towards A Model Of Electronic Word-Of-Mouth And Its Impact On The Hotel Industry, Edwin N. Torres, Dipendra Singh

Faculty Scholarship and Creative Works

Scholars and practitioners recognize that spreading word-of-mouth can play an important role in the formation of a hotel’s image. However, the relationships among various measures of online customer engagement are relatively unknown. The present study analyzes the relationships and quantifies the impacts of various measures of online engagement including the number of online reviews, overall rating, and relative ranking. The researchers used path analysis on a sample of 178 hotels to study the relationships among relevant variables and build a model to explain the impact of such measures (Figure 2). The results reveal there is a positive direct effect of …

The Identification And Differentiation Of Festival Stakeholders: A New Perspective, Mathilda Van Niekerk, Donald Getz

Rosen Faculty Scholarship and Creative Works

This article sets out to identify, differentiate, and categorize festival stakeholders by means of a multidimensional approach. Festivals are coproduced by a collection of stakeholders, and festival organizers facilitate the festival outcomes by interpreting stakeholders' contributions, aims, and concerns. Based on an extensive literature review, a theoretical framework was developed that illustrates how previous studies have typically identified and differentiated festival stakeholders by listing them or by means of a one-dimensional approach. For this study, an online survey was developed and administered to festival organizers in the US, testing the possibility of identifying, differentiating, and grouping festival stakeholders from a …

Play The Cards, Roll The Dice – The Integration Of Casinos Within Asian Tourism Destination Development Strategy, Glenn Mccartney

UNLV Gaming Research & Review Journal

New Asian casino destinations continue to emerge and expand their gambling options. The historical rhetoric of being a panacea to economic and tourism woes continues to dominant decades later. Yet the excessive regulatory environments and taxation regimes by authorities on the casino industry are unlike those applied to other destination tourism products. Once the domain of the United States in the 1990s with entertainment capitals such as Las Vegas and Atlantic City, the proliferation of legalised casino gaming is now accentuated in Asia in destinations such as Macao, Korea, Singapore and the Philippines. As a tourism product, this article highlights …