Entrepreneurial and Small Business Operations Commons^™

The Business Of Accelerating The Acceleration Of Startups, David Wai Lun Ng

Dissertations and Theses Collection (Open Access)

The cross-domain and cross-border aspects of the Business Accelerator sector has resulted in an ecosystem that has seen actors in the space jostle for clear and competitive positioning. The evolution of Business Accelerators as a business entity, seeking to supply positive interventions to the journey of start-ups, is common to all growth and innovation orientated ecosystems. The ability for Business Accelerator managers to demonstrably impact their subject acceleratees positively has been an under-researched area. Against this background is the rising volume of capital being channeled into funding startups due to the widespread drive for innovation led growth which is increasingly …

Flipping A Course On Entrepreneurial Leadership In Ethnic Chinese Business: A Mobile Learning Perspective, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

This exploratory article reflects on the teaching experiences for a course on “Entrepreneurial Leadership in Ethnic Chinese Business” at the Singapore Management University (SMU). It was categorised as a mobile learning course with reference to the flipped classroom model, learner mobility, and user-generated content outside the classroom. We examine three examples of mobile learning projects which were assigned to students so that they would be able to internalise key course objectives such as gaining an appreciation of the structure, functions, and cultural uniqueness of traditional small Chinese business organisations in Singapore. The paper also addresses some of the challenges faced …

Entrepreneurship, College, And Credit: The Golden Triangle, Roberto M. Samaniego, Juliana Yu Sun

Research Collection School Of Economics

We develop a model to evaluate the aggregate impact of college finance in an environment with entrepreneurship. The calibrated model captures the stylized fact that entrepreneurs with college are more common and more profitable in the United States. The calibration indicates this is mainly because higher labor earnings allow college‐educated agents to ameliorate credit constraints if and when they eventually become entrepreneurs. Changes in financing constraints on entrepreneurs can thus affect college attendance, and changes in financing constraints on college can affect entrepreneurship rates as well.

Building A Successful F&B Franchise, Singapore Management University

Perspectives@SMU

The right consumer value proposition and franchisor-franchisee relationship are key

Digital Marketing For Smes, Singapore Management University

Perspectives@SMU

D-I-Y may not be a good idea for small business owners.

Waste Not, Want Not: Rayner Loi, Mike Ross Carroll

Social Space

Meet Rayner loi, 23. He’s the founder of Good For Food, an IoT startup that tackles the food wastage problem in Singapore. He speaks to MiKe RoSS caRRoll about his mission to direct all food to hungry stomachs instead of full bins.

A Small Entrepreneurial City In Action: Policy Mobility, Urban Entrepreneurialism, And Politics Of Scale In Jiyuan, China, Shenjing He, Lingyue Li, Yong Zhang, Jun Wang

Research Collection College of Integrative Studies

This research details the mundane practices of policy mobility and entrepreneurial endeavour in Jiyuan in relation to the city's changing administrative position, and is one of the first attempts at understanding how entrepreneurial policies are mobilized, mutated and diffused in a small inland Chinese city. We interpret Jiyuan's evolving development strategies and trajectory through two interrelated conceptual lenses—policy mobility and urban entrepreneurialism—bridged by an analysis of the politics of scale. Over the past three decades, governance strategies in Jiyuan have evolved from policy imitation, during the germination of urban entrepreneurialism, to policy mutation and diffusion, under the amplification of entrepreneurialism, …

Foreword [June 2018, Issue 2], Neeta Lachmandas

Research Collection Institute of Service Excellence (2007-2024)

In this issue, we speak to 10 small business owners representing a myriad of sectors about their experience and insight into growing their business in Singapore and the region, as well as their approach to customer satisfaction and service excellence.

Building A Better Business With Retention Policies, Richard Huggins

Research Collection Institute of Service Excellence (2007-2024)

Richard Huggins of Rabbit Carrot Gun comments on Singapore’s manpower challenges and his radical solutions

Investing In Service, Andre Huber

Research Collection Institute of Service Excellence (2007-2024)

Andre Huber of Huber’s Butchery looks at how family values have formed a cornerstone of their service vision.

Pursuing Quality, Zara Salahuddin, Arif Salahuddin

Research Collection Institute of Service Excellence (2007-2024)

Zara and Arif Salahuddin of Bismillah Biryani exchange views on growing a family business and prioritising product quality.

Designing Small Successes, Edwin Low

Research Collection Institute of Service Excellence (2007-2024)

Edwin Low of Supermama talks about how he’s built his team and the differences between Singaporean and Japanese customers

Creating A Customer-Centred Brand, Amira Geneid

Research Collection Institute of Service Excellence (2007-2024)

Amira Geneid of Zahara discusses how the brand listens to their community to deliver beyond expectations. Zahara is a halal cosmetics line based in Singapore

Dressing The Future, Christopher Halim, Raena Lim

Research Collection Institute of Service Excellence (2007-2024)

Christopher Halim and Raena Lim of Style Theory review the importance of appropriate automation and necessary systems in growing a young company.

Selling Service In Retail, Sharon Wong

Research Collection Institute of Service Excellence (2007-2024)

Sharon Wong of Motherswork speaks about expanding to China and building brand loyalty with customers and staff.

Reward-Based Crowdfunding Success: Decomposition Of The Project, Product Category, Entrepreneur, And Location Effects, C. S. Richard Chan, Haemin Dennis Park, Pamkaj Patel, David Gomulya

Research Collection Lee Kong Chian School Of Business

We assess the relative importance of project, product category, entrepreneur, and location effects on reward-based crowdfunding success. Applying variance decomposition analysis to a sample of 98,336 crowdfunding projects launched between May 2009 and May 2014 on the Kickstarter platform, we find that agency factors, specifically the project and entrepreneur effects, explain the highest relative variance (over 80% of total variance) across three crowdfunding success outcomes – pledge amount, number of backers, and funding success. Structural factors, specifically product category and location effects, have lower but still significant effects. Our study extends prior variance decomposition studies in strategy and entrepreneurship research …

Innovation And Small Business Success, Anirban Mukherjee, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

This article seeks to discuss three fundamental questions relating to innovation: What is innovation? What makes it important for small businesses? How can small businesses innovate?

Demystifying The Genius Of Entrepreneurship: How Design Cognition Can Help Create The Next Generation Of Entrepreneurs, Massimo Garbuio, Andy Dong, Nidthida Lin, Ted Tschang, Dan Lovallo

Research Collection Lee Kong Chian School Of Business

Entrepreneurship education is a key beneficiary of design thinking’s recent momentum. Both designers and entrepreneurs create opportunities for innovation in products, services, processes, and business models. More specifically, both design thinking and entrepreneurship education encourage individuals to look at the world with fresh eyes, create hypotheses to explain their surroundings and desired futures, and adopt cognitive acts to reduce the psychological uncertainty associated with ambiguous situations. In this article, we illustrate how we train students to apply four well-established cognitive acts from the design cognition research paradigm—framing, analogical reasoning, abductive reasoning, and mental simulation—to opportunity creation. Our pedagogical approach is …

A Mid-Career Entrepreneur’S Journey, Singapore Management University

Perspectives@SMU

Tan Chia-Zhi left his job at 41 to create a startup. He learnt lessons beyond that which apply to himself

In a 2014 survey, the Singapore government found that households spent over a billion dollars on private tuition, up over 30 percent from 2009 and almost double that from a decade ago. Stories of tutors raking in over S$1 million (approx. US$750,000) a year make occasional headlines in a country where parents spare little expense to help their children excel in an increasingly competitive education system.

A Day In The Life Of A Hedge Fund Start-Up Ceo, Singapore Management University

Perspectives@SMU

Neil Chan takes the entrepreneurial plunge after 11 years

Waking Up And Smelling The Entrepreneurial Coffee, Singapore Management University

Perspectives@SMU

Chris Wanden gave up a high-flying corporate job in his forties to start Dimbulah Coffee and found success and financial freedom

Innovations In Asia: Selected Case Studies, Institute Of Innovation And Entrepreneurship, Singapore Management University

Research Collection Institute of Innovation and Entrepreneurship

This book is a compilation of seven case studies written by faculty and staff of Singapore Management University (SMU) and has been edited in conjunction with the inaugural Asia Pacific Innovation Forum organised by the International Society for Professional Innovation Management (ISPIM) and hosted by SMU in December 2014. These cases have been carefully selected to illustrate the various challenges inherent in creating entrepreneurial and business innovations.

The first five cases are related to start-ups by experienced professionals and students. Jayashree is an excellent case that shows how an individual with very little education was able to design and implement …

Factors Driving Financial Inclusion And Financial Performance In Fintech New Ventures: An Empirical Study, Miguel Angel Soriano

Dissertations and Theses Collection (Open Access)

Financial inclusion, or providing access to and active use of affordable financial products to the 2 billion unbanked adults globally, can facilitate individual prosperity, reduce poverty and increase economic development. Digital technologies such as mobile phones, cloud computing, data analytics and blockchain are one of the biggest enablers of financial inclusion by making it economically possible to serve these individuals. This dissertation examined the role of digital technologies in financial inclusion from the perspective of new financial technology (Fintech) ventures serving the unbanked and underbanked. Supported by strategy management theories, I identified key factors that impact the success of these …

Serendipitous Stylings, Yi Lian Ng

Research Collection Institute of Service Excellence (2007-2024)

Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence (2007-2024)

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence (2007-2024)

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence (2007-2024)

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.

Q&A With Michael Seibel, Y Combinator Ceo, Singapore Management University

Perspectives@SMU

This is the transcript of the questions posed to and answered by Michael Seibel, CEO of Y Combinator during the Q&A session at the sidelines of the recent Lee Kuan Yew Global Business Plan Competition.

From Capitol Hill To Venture Capital, Singapore Management University

Perspectives@SMU

The CEO of Y! Combinator on how a ‘dumb idea’ became the world’s top videogaming community, the core of being an entrepreneur…and pizza

On The Relationship Between Household Wealth And Entrepreneurship, Jungho Lee

Research Collection School Of Economics

Motivated by a substantial number of startup owners with negative household net worth, I present a model that incorporates credit borrowing into Evans and Jovanovic [1989]. The estimated model generates no relationship between household wealth and the propensity for business entry. Ignoring credit borrowing for potential business owners substantially overstates the efficiency loss from financial constraints in business entry. However, the efficiency loss in investments by the entrants is large even if credit borrowing is allowed. Individuals who start a business once credit borrowing is available are those whose business ideas are of a high-enough quality to compensate high financing …