Entrepreneurial and Small Business Operations Commons^™

From Recyclers To Risk-Takers: The Social, Economic And Political Challenges Of Selling Second-Hand Clothes In Kenya, Hailey Chalhoub

Independent Study Project (ISP) Collection

Informal sectors across the world are gaining popularity for their prominent roles in development. They provide employment for those who have been excluded from mainstream economies and they make everyday goods and services accessible and affordable for all people. In Kenya the second-hand clothing trade has become an increasingly important industry within the informal sector as it provides affordable clothes to Kenyans of all socio-economic classes. Kenya has become East Africa’s hub for importing second-hand clothes, commonly referred to as mitumba and this trade depends on second-hand clothes that are donated in Western countries and collected and packaged by textile …

“The Customer Is Always Right” Customer Service And Managerial Structures In Relation To Company Size On Main Road Rondebosch, Cape Town, Carlos Gausman

Independent Study Project (ISP) Collection

Customer service culture in Rondebosch, Cape Town will be studied in this paper. The relationship between customer service and management structures through operational models is explored. Customer Intimacy is the operational model used by the three cases studied – Pick n Pay, Lyra’s Café, and Zone Fitness. Business size and entrepreneurial influence play a role in the vested interest mangers and employees have concerning their work ethic (productivity, motivation, and efficiency) and company profit/personal income. Information was gathered through participant observation and interviews of branch managers, employees, and customers. Customer loyalty plays a larger role in maximizing profit than becoming …

Empresas Recuperadas, Elana Gold

Independent Study Project (ISP) Collection

Starting during the neoliberal economic policies of the 90’s and continuing through the crisis of 2001, over 200 abandoned or bankrupt factories have been recuperated by their workers to maintain their jobs and argentine industry. These factories, called empresas recuperadas, have an important role in providing economic alternatives to the typical exploitation of capitalism as nearly all are maintained as cooperatives where members share in the decision-making process and profits. Although they have their roots in the militant union history of Argentina, in many ways they have differentiated themselves from the typical worker struggle.

These factories have an interesting relationship …

Social Entrepreneurship In Egypt: Turning Revolutionary Ambition Into Tangible Results, Chris C. Blackwood

Capstone Collection

Social Entrepreneurship in Egypt: Turning Revolutionary Ambition into Tangible Results is a research paper that seeks to provide a model for sustainable social entrepreneurship (SE) development in Egypt and the surrounding Middle East and North Africa (MENA) region. The research consists of two primary areas: 1) the field of SE as a whole, along with traits shared by successful social enterprises, and 2) the modern Egyptian context, and the integration of best SE practices in the country and surrounding region during the modern revolutionary era. This is a paper that focuses on social change, and thus several social change theories …

The State Of Artisanal Fisheries In Southern Unguja: Governance, Conservation And Community, Nathanial Colbert-Sangree

Independent Study Project (ISP) Collection

Fifty-one fishermen in the coastal villages of Kizimkazi Dimbani and Jambiani were interviewed to discover the current state of fishing in these areas. Each area has its own Village Fishermen Committees and those committees were also a subject of interest, interviewing their members as well as Fishery Department Officials to gain an understanding of how the committees function and their success. Results of fishermen interviews revealed a large number of differences between Kizimkazi Dimbani and Jambiani. Village Fishermen Committees were well attended by participants in both villages and seem to function as strong institutions within the communities studied. Kizimkazi Dimbani …

Beads, Sculptures, And Baskets: South African Traditional Craft As A Means Of Economic Empowerment, Sasha Kaori Hippard

Independent Study Project (ISP) Collection

The significance of the South African traditional craft industry is often associated with the preservation of historical culture. However, besides being a crucial element in the protection and promotion of cultural heritage, craftwork also can be a significant source of income generation for disadvantaged communities across South Africa. The African Art Centre, a non-profit organization located in Durban, reaches out to various communities of disadvantage in and around the KwaZulu Natal province, holding training and design workshops, providing access to craft skills and materials, and providing a market for the sale of craft as a source of sustainable economic empowerment. …

L’Entrepreneuse Et La Réunion Examining Roscas And Women’S Entrepreneurship In Bafoussam, Cameroon, Elizabeth Verity

Independent Study Project (ISP) Collection

Microfinance is the wunderkind of many development experts. Its presence is overwhelming in Cameroon but many Cameroonians choose instead to put their hard earned money in the informal financial sector. Heavily rooted in cultural traditions of the West Region, this informal financial sector is where the poorest Cameroonians gain access to credit – not necessarily the “village money lender” as is assumed by many scholars of microfinance. For women, who have the least access to credit, these institutions of informal credit are particularly important. Relying primarily on a survey administered in the markets of Bafoussam, Cameroon, this study explores the …

Tattered: Why The Tibetan Carpet Industry Of Nepal Is Declining, And How To Mend It, Dustin Becker

Independent Study Project (ISP) Collection

The Tibetan carpet industry of Nepal, once one of the country's leading exports, is quickly becoming unprofitable and uncompetitive compared to regional competitors. This is a trend that started over a decade ago, but requires renewed focus due to current alarming trends. My objective was to uncover why carpet manufacturers in Nepal are suffering from a decline in sales, and what separates the manufacturers who are still in business from those who are not. I stayed in the community of Boudha, where most of the carpet business owners live or work, and conducted interviews and electronic written correspondences with several …

Yak, A Green Icon And A Good Investment, Caroline Kang

Independent Study Project (ISP) Collection

“Yak, A Green Icon and Good Investment” was conceived after I briefly interned for the Mongol Yak Society during the NGO Drop Off. I became interested and even, invested in their mission. For three weeks of the ISP period, I worked closely with the Mongolian Yak Society based in Ulaanbaatar and researched how increasing the productive value of yaks through improved communications, equipment, knowledge, and support will address several key environmental and economic issues. I further focused on the Mongolian Yak Society and its role as a detached entity that intervenes on various levels of the yak wool value chain: …

Commercial Patterns And Spatial Networks In Hanoi’S Old Quarter: A Case Study Of Vendors On Lan Ong Street, Daniel Weiner

Independent Study Project (ISP) Collection

Walking the streets of the Hanoi’s Old Quarter, one can easily begin to question the economic viability of the area’s commercial pattern. That is, how can multiple stores that sell the exact same products coexist in such a densely concentrated arena? Why do traders with the same goods choose to locate next to each other? Through a literature review of the history of Hanoi’s Old Quarter as well as a case study of the vendors on Lan Ong Street, I examine the purpose and the functionality of the Old Quarter’s spatial structure. I find that the vendors in the Old …

Cost Of The Connoisseur’S Cup: Power Dynamics In A Tea Factory’S Conversion To Organic Production, Karen Gardner

Independent Study Project (ISP) Collection

This paper analyzes the identity of the tea factory as relating to small-holder tea farmers in eastern Nepal as well as the effects of a tea factory’s conversion to organic production on the bargaining power of tea farmers. This research uses both primary and secondary sources, including but not limited to interviews with tea farmers in the Sundarpani area of the Ilam district of eastern Nepal as well as interviews with staff members of Gorkha Tea Estate in the same area. The research findings indicate that though tea factories in the eastern hill region of Nepal act as efficient, expert …

Community Empowerment Through Youth Employment: A Comparative Study Of Social Programs For Youth Job Creation, Stacey Nelson

Independent Study Project (ISP) Collection

Entrepreneurial training may be a better means to livelihoods for youth in Uganda today than vocational or traditional education models. Even those with university degrees have difficulties being selected from saturated applicant pools for professional careers; vocational training programs give their otherwise-uneducated or unskilled students the means to an occupation though positions are limited. In traditional education systems or vocational programs, supplementary education encouraging entrepreneurship can help create careers where opportunities are scarce. By mobilizing youth, communities prosper. These activities can even create direct community benefit themselves.

This research observes the processes of both a vocational training model and a …

White Water Rafting And Its Role In Entrepreneurship At Bujagali Falls, Alex Nelson

Independent Study Project (ISP) Collection

The intention of this report was to explore the white water rafting industry on the Upper White Nile. Although the White Nile is widely considered one of the greatest stretches of white water in the world, there is little actually known about the industry itself. As a result the following research investigates the entrepreneurial nature of the rafting industry and its related adventure tourism activities. Additionally the research investigates the role of the soon to be finished Bujagali Hydroelectric Project and future dams to examine the impacts they are making on the local businesses and the community as a whole. …

Mobility And Permanence Of Local Ethics: The Case Of Young Adults Involved In The Banco Palmas Economic Solidarity Movement, Lillian Steponaitis

Independent Study Project (ISP) Collection

The global capitalist model produces economic centers and peripheries on many scales. In Fortaleza, Brazil this pattern is evident, with the majority of the wealth and capital concentrated in central neighborhoods. As one travels to the edge of the municipality, one encounters economically and socially marginalized communities. One of these communities, Conjunto Palmeira, has attempted to mollify this exclusion by imagining and exploring new modes of existing and finding economic growth outside of the capitalist model. In 1998, the residents created Banco Palmas, a community bank. Operating under the philosophies of economic solidarity, Banco Palmas offers microcredit loans, circulates a …

De Sous Le Matelas: La Capacité D’Épargne Des Propriétaires De Petites Entreprises Dans Le Réseau De Microfinance De Unics, Ali Urban

Independent Study Project (ISP) Collection

L’épargne est une facette intégrante et nécessaire de la microfinance, un outil qui favorise une croissance financière durable des institutions de microfinance et leurs clients. Cette recherche examine les perceptions des Camerounais en ce qui concerne les économies et comment les pratiques des propriétaires des petites entreprises et comment la gestion du budget influence leur capacité d’épargne. Pour ce faire, la recherche a été menée auprès d’un échantillon de clients de Unity Cooperative Society (UNICS), un IMF de la deuxième catégorie basée à Yaoundé, et des propriétaires qui ne sont pas affiliés avec UNICS et qui travaillent au Marché Central. …

“It’S A Ripple Effect”: Global Mamas In A Developing Ghana, Mara Dold

Independent Study Project (ISP) Collection

My research took place almost entirely in Cape Coast but was supplemented with time in Krobo-Odumase and Accra. I worked exclusively with the nonprofit and fair trade international organization Women in Progress, specifically focusing on the women working for their brand name product line Global Mamas. I was a part of 2 batik workshops and 1 bead making workshop, led by Ghanaians hired by Global Mamas. Participant observation and informal interviews went hand in hand during the workshops. I had many an informal discussion and just 5 formal interviews overall. Book research was key to my more general findings and …

Community-Based Income Generation: A Case Study Of Its Effects And Replicability In Urucureá, Santarém, Lucy Midelfort

Independent Study Project (ISP) Collection

This study examines the method of income generation through handcraft production used by Projeto Saude e Alegria, or the Health and Happiness Project, in Urucureá, a small community in the region of Santarém, Pará, Brazil. Urucureá is a rural community of ribeirinhos (or caboclos), traditional populations living along the banks of the Amazon River and its tributaries. The project of organizing community-based handcraft production in the community began in 1995, and since then the TucumArte group has been quite successful in strengthening their production of woven basketry from the straw of tucumã, a locally abundant species of palm tree. This …

“Con Paciencia” : El Proceso Y Los Desafíos De La Textilería Mapuche, Julie Dorian

Independent Study Project (ISP) Collection

Every culture boasts craftsmanship that reflects the philosophies, passions, interests, needs, and stories of its people. Such craftsmanship not only represents a culture, but also embodies many facets of the collective identity of that culture. In the case of the Mapuche, traditional craftsmanship holds an important place in their history as a people and the preservation of their culture in the modern world. However, the primary reason that artisans today continue to make their goods is the income it brings to their families. The problem that arises is that an artisan’s handmade goods cannot compete with the cheap, mass-produced products …

Unemployment, Women, And Taxis: A Study Of The Taxi-Sister Program In Its Test Phase, Mackenzie Israel-Trummel

Independent Study Project (ISP) Collection

In May of 2007, the Senegalese Ministry for Family and Female Entrepreneurship in collaboration with a private car dealership, Espace-Auto, announced plans for the Taxi-Sister program, which introduced ten women into the taxi driving profession. The first ten women, who hit the streets in September 2007, are considered a test-run for the program, as the Ministry seeks to expand women’s roles in Senegalese society and presence in the economic sector. The program is considered to be both an effort to address women’s poverty and to establish a feminine presence in professions formerly reserved for men.

This study attempts to describe …

Growing ‘Black Diamonds’: The Role Of The Government In Small Business Development And Black Entrepreneurship, Will Houghteling

Independent Study Project (ISP) Collection

One of the most damaging and threatening legacies of the Apartheid system is the enormous wealth inequality gap that still persists today. The gulf between the ‘haves’ and the ‘have-nots’ perpetuates problems of crime, educational attainment gaps and racial isolation and therefore minimizing this inequality is central to future economic stability and national success. In an effort to reconcile past injustices and create a more even and just wealth distribution the post Apartheid government focused on aiding black small business development and spurring entrepreneurship to as a sustainable route to economic growth and job creation. However, as various reports indicate, …

The Microcredit Impact: The Evaluation And Effects Of Microloans On Caboclos Communities Of The Tapajós River, Robert Chew

Independent Study Project (ISP) Collection

In 2002, Projeto Saúde e Alegria, an NGO dedicated to improving the health, education and socio-economic situation of rural caboclos communities of the greater Santarém region of Pará, began a microcredit program to facilitate the creation of alternative sources of income and poverty reduction within the communities. Three years later in 2005, the program was cancelled indefinitely due to low repayment rates. The following study attempts to identify and analyze what problems occurred within the microcredit program that led to the project’s eventual failure. Additionally, speculation into whether the program helped certain communities reduce poverty will also be investigated to …

Faleoloa Laititi: The Role Of Small Shops In A Developing Samoa, Nicholas K. Courtney

Independent Study Project (ISP) Collection

Samoa presently finds itself caught between the wave of development and an unyielding tie to its culture. Development in Samoa consists of a multitude of efforts including, but not limited to, commercial agriculture, tourism, environmental protection, and private sector business. In all of the areas, the struggle between the Western view and the Samoan internalization of the Western view proves readily apparent. More so, the way of life in Samoa somehow drips its way through the cracks of all these ideas, creating protocol for development which is uniquely Samoan. The research examines the strength and weaknesses of the small roadside …

Entrepreneurship And “Conscientious Capitalism”? Economic Solidarity Within The Banco Palmas Network, Caroline Whistler

Independent Study Project (ISP) Collection

Capitalism is often thought of as a struggle between the ‘haves’ and ‘have-nots’. Although the very nature of the economic system is to reward innovative ideas that can survive competition and the ‘free market’, many ‘have-nots’ do not have the same opportunities to succeed as those born with economic resources. The gap between those with capital and those without has gradually widened into a gaping hole that few can cross. While there are certainly enough resources in Brazil to keep all citizens above the poverty line, the reality is that economic survival has been replaced by one of the most …

Loaning Health: The Effectiveness Of Microfinance As An Hiv/Aids Intervention Method In Kibera Slums, Lara Berlin

Independent Study Project (ISP) Collection

Three of the major societal issues facing Kenya are poverty, gender inequalities, and HIV/AIDS, each of which acts as a catalyst for the others. In the last twenty years, microfinance has been used as an intervention method combating poverty and women’s disempowerment. As such, this study examines the effectiveness of using microfinance as an HIV/AIDS intervention method in the Kibera slums of Nairobi, Kenya. The research is primarily based upon interviews with Kibera residents and members of microfinance organizations. The findings indicate that most Kibera residents believe microfinance is the best method of reducing the spread of AIDS, especially when …

La Economía Solidaria: Ayudando A Las Mujeres A Cambiar Su Destino De Pobreza, Michele Frix

Independent Study Project (ISP) Collection

In the last two decades in Latin America many social movements have arisen in response to the permeation of neo-liberalism throughout. These movements have many different labels (economía solidaria, economía comunitaria, economía social, solidaridad social, etc) but are all centered around the objective of forming a network of groups in the fight for economic justice, joining in solidarity, cooperation and mutual support. The idea of “economía solidaria” has become an alternative method of development in Latin America on the micro level, alleviating the effects of poverty that result from neo-liberal policies. Many non-governmental organizations have adopted the beliefs of “economía …

El Impacto De Micro-Crédito En Superar La Pobreza, Magda Tsaneva

Independent Study Project (ISP) Collection

The present study is a microeconomic investigation, based on personal interviews with different microentrepreneurs and functionaries of credit institutions. It evaluates the impact of micro-credit, investigates the challenges the micro-credit programs have to confront, and suggests some potential improvements. In a qualitative analysis the following conclusions have been reached: the micro-credit is very limited in scope, it is not focused on really poor people, and neither has it been effective in helping the beneficiaries it has had to grow. Thus, while micro-credit has had many positive effects and has been useful to maintain and develop the microenterprise sector, it has …

Microcredit In The Rural Areas Of Northwest Yunnan Province, China: Investigating The Operation Of, Results Of, And Obstacles To Microfinancial Institutions, Evan Hofmockel

Independent Study Project (ISP) Collection

The UN declared 2005 the Silver Year of International Microfinance, due to the successes of microcredit programs in underdeveloped countries around the world since the phenomenon first started appearing in the eighties and nineties. Although programs succeed, it is not without great effort, extended time periods, and competent administration. Previous research of microfinance in Yunnan Province, China has indicated that some of the greatest barriers to success in the programs are their administrative costs and instability, information inequity, and borrowers’ misunderstanding of policies or refusal to adhere to those policies. The purpose of this paper will be to investigate in …

Crafting A Co-Operative: Lessons On Women’S Education, Artisans’ Livelihoods, And Rural Development In Morocco, Jenifer Humphrey

Independent Study Project (ISP) Collection

This project started out as part of a larger plan; the plan was for three students to do the background research necessary to start a women’s weaving co-operative in the rural village of Loutichina, located northeast of the city of Boujad in Morocco. The initial goal of my portion of the research was to understand the mobilization process that takes place when a co-operative is created; ethical considerations included understanding whether or not a co-operative is an organization that the community in Loutichina truly desires and ensuring that we did not create false hopes that a co-operative would form and …

A Teacher Training Program Focusing On Communicative Methodology For Brazilian Teachers Of English As A Foreign Language, Alberto De Paula Santos

MA TESOL Collection

This project is the result of efforts to set up a teacher­ training program for the Centro Cultural Brasil-Estados Unidos de Curitiba in Brazil. It is especially designed for teachers who have been using teacher-centered classroom techniques and the traditionally structured approaches to teaching, and who are willing to change to a student-centered communicative approach to teaching English.

In chapter one, I give a general overview of the program Iset up and a short description of the Centro. I also state the reasons why I decided to set up this teacher-training program for the Centro.

In chapter two, I describe …

Beginning An Esl Program: Underlying Issues And Site-Specific Recommendations, Jonathan D. Reasoner

MA TESOL Collection

This paper examines the issues involved in starting up an English as Second Language program. The range of issues discussed is limited to three major areas: assessment of language needs in a community; curriculum considerations for the target student group; and teacher training. There are two separate parts within the paper: Part I, a consideration of underlying issues involved in beginning an ESL program in general; and Part II, potential plans for program start-up at an actual site--the First Baptist Church of Flushing, New York.

Planning for a new program at the specific site serves to focus the general discussion …