Leadership Commons^™

Moving Drives You Crazy, Michelle C. Dziurgot

The Journal of the Michigan Dental Association

The Editor-in-Chief shares her frustrating experience moving a dental office. Key challenges included dental insurances dropping the practice from networks during recredentialing, causing denied claims for 30-60 days despite no changes to tax ID or NPI. State regulations also required new payments for radiation tubes, rather than crediting previous payments, despite a reduction in equipment. Furthermore, dental supply companies and movers did not take responsibility for broken equipment during the move. Despite these "insane and archaic" hurdles, most patients transitioned, and the article concludes with a comprehensive resource list for practice address changes

Staff Matters: I Need To Fire Someone. Help!, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Terminating an employee is a challenging and risky decision for "at will" employers in Michigan. This article provides best practices, starting with assessing legal risks like discrimination claims. It emphasizes the importance of documenting performance issues, feedback, and training provided, as well as adhering to employee handbook policies. Consideration should be given to offering severance packages, which may include pay in lieu of notice or a larger sum with a legal separation agreement. For the termination meeting, plan brief talking points, have a second person present, choose a quiet time, and ensure retrieval of practice property and removal of system …

The New Professional: Reimagining Rapport: Innovative Ways Dental Teams Connect With Patients, Amrita Patel Dds

The Journal of the Michigan Dental Association

This article explores innovative communication strategies for dental practices to enhance patient interaction. It highlights the importance of digital onboarding for streamlined intake, two-way text messaging for efficient appointments, and personalized video messages to foster connection. Practices are adopting multilingual communication and AI tools like chatbots for 24/7 inquiry handling, integrating them with patient records for tailored responses. Interactive platforms with 3D visuals and video tutorials are used for patient education, empowering them in oral health decisions. The article also emphasizes leveraging social media for engagement, capturing real-time patient feedback, and maintaining empathy-driven human interaction despite technological advancements

News You Need July 2025

The Journal of the Michigan Dental Association

News You Need for July 2025 includes a listing of MDA members who have completed service on committees; a link to recent MDA Board actions; news about two dental journalism awards won by the MDA Journal; how younger patients are negatively influenced by social media; a letter to the editor regarding dental insurance; information about MDA Foundation scholarships; members receiving awards; a calendar of events; a patient fact sheet; and more.

J Mich Dent Assoc July 2025

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 5,800 members. It stands as the primary publication reaching Michigan dentists. The all-digital July issue features Dr. Michele Tulak-Gorecki’s "It’s Time to Dare Greatly at the ADA," where she outlines her vision for ADA president-elect, focusing on financial integrity, strengthened advocacy, and fostering unity amidst challenges like declining membership and issues with the association management system.

Supporting articles highlight the MDA’s endorsement of MEDVA, offering cost-effective, HIPAA-compliant virtual assistant solutions for dental practices to …

It’S Time To Dare Greatly At The Ada, Michele Tulak-Gorecki Dds

The Journal of the Michigan Dental Association

Dr. Michele Tulak-Gorecki, a candidate for ADA president-elect, outlines her platform, emphasizing the urgency for bold, collaborative leadership within the ADA. She addresses member concerns following the executive director's resignation, focusing on rebuilding trust and enhancing oversight. Her vision confronts declining membership, financial issues, and the flawed association management system (AMS) rollout, advocating for increased transparency and financial literacy. Tulak-Gorecki stresses the ADA's vital role in advocacy and unity across the tripartite model to protect the profession's standing. She calls for collective action to create a transparent, inclusive, innovative, and unified ADA

J Mich Dent Assoc June 2025

The Journal of the Michigan Dental Association

The Journal of the Michigan Dental Association is the leading monthly digital publication serving Michigan’s oral health community and the MDA’s 6,200+ members. Distributed globally through the searchable ADA Commons publishing platform, it is the primary channel for news, clinical insights, and professional resources for Michigan dentists.

June Issue Highlights:

• Cover Feature: An in-depth report on the MDA’s advocacy efforts beyond insurance reimbursement, highlighting recent legislative wins and member services that support practice profitability and success.
• Workforce Well-being: A special feature on the stages of stress and burnout, with strategies and resources to support mental health and resilience.
• Compliance Update: …

J Mich Dent Assoc May 2025

The Journal of the Michigan Dental Association

The Journal of the Michigan Dental Association is published digitally each month through ADA Commons, reaching 166 countries and accumulating over 35,800 downloads. This extensive reach provides news, information, and features about Michigan dentistry, our state's oral health community, and the MDA's 6,200+ members. It serves as the main publication for connecting with Michigan dentists.

The May issue features:

• An informative interview with Dr. Cheri Newman, the MDA’s new president.
• A feature article from Delta Dental on the utilization of dental services pre- and post-COVID-19 and how the continuing decline in the utilization of restorative services may impact plan design. …

Mda Foundation: Lead Leads To A Key Role On The Mda Foundation, Anne Berquist

The Journal of the Michigan Dental Association

This article highlights the role of the MDA Foundation in providing opportunities for professional development and expanding the impact of dentists' careers. It focuses on Dr. Beth Rosenberg's experience, who became a Foundation Board Member after participating in the MDA's Leadership Exploration and Development Program (LEAD).

The LEAD program builds leadership skills through immersion in organized dentistry. The Foundation raises funds through various events to provide scholarships to dental students and grants to community organizations that improve access to care. The article encourages MDA members to participate in Foundation fundraisers and to consider volunteering or donating.

Meet The Mda’S New President, Cheri Newman, Dds, David Foe

The Journal of the Michigan Dental Association

This cover story introduces the new president of the MDA, Dr. Cheri Newman, highlighting her unique journey from dental hygienist to dentist. Dr. Newman discusses her motivations for becoming involved with the MDA, emphasizing the importance of giving back to the profession and the influence of mentors. She outlines her goals for the upcoming year, which include increasing membership, addressing workforce shortages, and tackling student debt. Dr. Newman also stresses the significance of member involvement in organized dentistry and acknowledges the challenges related to workforce issues like the need for more dental hygienists and assistants. She underscores the value of …

Presenting The Michigan Dental Association Award Winners For 2025, David Foe

The Journal of the Michigan Dental Association

This file announces the 2025 MDA Award winners, recognizing individuals and organizations for their outstanding contributions to the dental profession and the community. The awards include the John G. Nolen Meritorious Award (awarded to Dr. John A. DeCarolis), the Matt Uday New Dentist Leadership Award (awarded to Dr. Riley Schaff), and the MDA Public Service Award (awarded to Dr. Denise Polk).

Other accolades include the MDA Public Relations Award (awarded to Dr. Jessica Rickert) and MDA Dental Educator Awards for faculty at the University of Michigan (Dr. Riley Schaff) and University of Detroit Mercy (Dr. Mark R. Mortiere). The Allied …

Dentistry And The Law: Yes, Dentists (And The Mda) Are Subject To Antitrust Law, Daniel Schulte Jd

The Journal of the Michigan Dental Association

This legal article explains how antitrust laws apply to dentists and dental associations. It clarifies that violations occur when competitors agree to activities that unreasonably restrain competition. The article distinguishes between "per se" illegal activities (price-fixing, group boycotts, allocation of territories) and those evaluated under the "rule of reason." Specific examples of prohibited activities include agreements on fees, discount limitations, or refusals to participate with dental plans. Enforcement can come from the DOJ, FTC, state agencies, or private lawsuits, with penalties including imprisonment, fines, and treble damages.

Michigan Can Be Proud Of Dentistry's Volunteers, Michelle C. Dziurgot

The Journal of the Michigan Dental Association

This editorial celebrates National Volunteer Week (April 20-26, 2025) by highlighting Michigan Dental Association members' volunteer contributions. The article emphasizes dentists' participation in MDA Foundation's Missions of Mercy programs providing free dental care, involvement in organized dentistry through committees and events, and recognition through various MDA awards. The author acknowledges members' non-dental community service and expresses gratitude for volunteers whose dedication strengthens the MDA and provides essential dental care to underserved populations across Michigan.

Staff Matters: Diversity As A Value-Add Vs. A Turn-Off, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how dental practices can approach diversity as a value-add rather than a divisive issue. It offers practical recruitment and retention strategies to build diverse, qualified teams. Emphasis is placed on inclusive language, broad candidate sourcing, cultural fit, and open communication to support a workplace where all staff feel valued and engaged.

A New Member Benefit: The Talk Space Go App, Lisa Knowles Dds

The Journal of the Michigan Dental Association

This article introduces TalkSpace Go, a new ADA member benefit providing mental health support for dentists. Dr. Lisa Knowles explains how the app offers private access to therapists, courses, and workshops to help manage professional stress and prevent burnout. The piece highlights that 82% of dentists experience clinical burnout symptoms and emphasizes the importance of prioritizing mental well-being. Knowles describes her personal experience with burnout and using the app alongside the ADA's Well-Being Index assessment tool. The article includes instructions for accessing both resources, which are free for ADA/MDA members.

Mda At Your Service: I'M Graduating This Spring - Now What?, Kristin Johnson Dds

The Journal of the Michigan Dental Association

This article provides practical guidance for new dental school graduates on essential next steps, including licensing, insurance selection, employment contracts, and navigating patient disputes. It highlights key Michigan Dental Association (MDA) resources such as contract review, job placement support, and the Peer Review System for resolving patient conflicts. It also promotes Best Card for reducing credit card processing fees, emphasizing benefits for MDA members.

Going Non-Par: What Are Your Options?; With Sidebar: One Dentist’S Experience With Going Non-Par, Alan Laing Dds, Mba, Greg Maxson Dds

The Journal of the Michigan Dental Association

The article discusses the considerations for dental practices contemplating dropping insurance participation (going non-par). It emphasizes the importance of analyzing practice objectives, patient demographics, competition, and financial policies before making this decision. The transition to non-par status can impact patient relationships and requires a strong financial and collection policy. Ultimately, the decision should be based on a thorough understanding of the practice and its goals.

The sidebar presents supplementary content and includes a call for MDA members to share their experiences with non-participation in insurance plans and features Dr. Greg Maxson's personal account of going non-par. Dr. Maxson emphasizes that …

Mda Foundation: Two Great Opportunities To Help Your Foundation, Anne Berquist

The Journal of the Michigan Dental Association

This announcement promotes two upcoming MDA Foundation fundraising events supporting scholarships and grants for dental care access initiatives.

The "Motown Magic" Sparkling Smiles event will be held April 23 during the MDA Annual Session in Detroit, featuring wine tasting, gourmet food, a silent auction, and entertainment. The MDA Foundation Golf Classic, sponsored by MDA Insurance and Services, takes place May 30 at Centennial Acres with an entry fee of $150 per person. Last year's golf event raised nearly $25,000, with proceeds benefiting oral health initiatives for underserved Michigan residents.

The New Professional: Owner Dentist Or Associate? How To Make The Decision, Amrita Patel Dds

The Journal of the Michigan Dental Association

This article compares the career paths of owner dentists and associate dentists, examining autonomy, income potential, work-life balance, and tax advantages. It offers insights into the benefits and challenges of each role, empowering dentists to make informed decisions based on their long-term goals, financial aspirations, and comfort with business management.

J Mich Dent Assoc April 2025

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. The April issue marks the end of an era, as the MDA announced it would discontinue providing a print issue and focus on digital distribution.

This month’s issue includes a cover feature on going non-par, a feature article on pterygoid implant placement and restoration, candidate’s biographical statements, and information on a new membership benefit for health and well-being. Regular departments include the New …

J Mich Dent Assoc March 2025

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. This month’s issue offers an insightful article on general-purpose AI to boost creativity and efficiency in dental practice. Helpful tips on protecting your reputation are provided in an article on Myths, Tips, and Tricks to manage online reviews. Readers then learn that ADA Commons provides much more than access to current and past articles and issues of the Journal of the Michigan Dental …

J Mich Dent Assoc February 2025

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It is the primary publication reaching Michigan dentists. The February issue sets the tone for the MDA’s Annual Meeting, Revving Up Dentistry, this April in Detroit.

A detailed Annual Session Preview is included within the Journal with course listings and activities planned for the four-day event. Regular Departments: News You Need, New Dentist Column, MDA Insurance, Dentistry and the Law, Staff Matters, MDA at your Service, Governmental Affairs, and a Michigan Dental …

J Mich Dent Assoc January 2025

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It is the primary publication reaching Michigan dentists. The January issue sets the tone for February, the observance of Children’s Dental Health Month.

Michigan Academy of Pediatric Dentistry President Jessica Bentoski welcomes readers to this special issue, which features a cover feature on “Approaches to Care for Children with Special Needs in Dental Settings: Desensitization and Teledentistry” and a supporting article on “General Dentists’ Education, Knowledge, Attitudes, and Behavior Concerning the Effects …

Staff Matters: Why Are Our Employees Leaving? And How Do We Keep Them?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

The article addresses the challenges of staff attrition in dental practices, emphasizing its costly impact and the need to understand its causes. Common reasons for attrition include low compensation, high workloads, poor management practices, and lack of career development opportunities. Solutions involve gathering feedback through exit interviews, improving salaries and benefits, balancing workloads, enhancing management styles, and offering career growth. Proactive measures can help retain staff and create a stable, supportive work environment.

Young Or Old, Smell The Roses In Your Practice, Michelle C. Dziurgot D.D.S.

The Journal of the Michigan Dental Association

This editorial reflects on the journey of becoming a dentist and the opportunity to inspire the next generation through compassionate care and education. It emphasizes the importance of fostering positive relationships with pediatric patients, using visits to showcase dentistry as a fulfilling career. By encouraging interest in the dental field among young patients and engaging with community programs, dental professionals can nurture future colleagues. The piece also acknowledges challenges, such as overcoming patient fears and misconceptions, and offers strategies for maintaining personal motivation and patient trust. Ultimately, it calls for a balance between professional dedication and personal satisfaction in dentistry.

The New Professional: Intentional Goal-Setting For 2025, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

The article emphasizes the importance of intentional goal setting, networking, and leadership for new dentists to achieve long-term success. It advocates for setting clear, measurable goals, breaking them into manageable milestones, and focusing on building strong professional relationships. Networking with mentors and peers, engaging in social media, and participating in dental organizations are highlighted as ways to foster growth and opportunities. Leadership roles, even in small capacities like volunteering or joining committees, are seen as critical steps toward personal development and career advancement. These strategies collectively help new dentists establish a solid foundation for achieving their professional aspirations.

Staff Matters: She’S The Life Of The Party?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article addresses how to handle an employee who has displayed inappropriate behavior due to excessive alcohol consumption at work-related social events. The piece outlines a specific case where a dental assistant exhibited problematic drinking behavior at two separate office parties. The response emphasizes that while these were social gatherings, they were work-related events, especially with vendors and referring dentists present. The article provides detailed guidance on documenting incidents, reviewing workplace alcohol policies, and exploring possible courses of action, including disciplinary measures or supporting rehabilitation if needed. It concludes with recommendations for preventing future incidents by reviewing policies with staff …

The New Professional: A Guide To Finding A Mentor As A New Dentist, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

Dr. Patel provides guidance for new dentists on finding and maintaining effective mentoring relationships. She emphasizes that mentors can offer valuable guidance during the transition from dental school to clinical practice. The article explains that mentors need not be exclusively dentists and can be found through various channels, including professional associations, dental societies, alumni networks, and social media platforms. It outlines strategies for identifying potential mentors by observing their clinical skills, professionalism, and leadership styles. The piece concludes with practical advice for maintaining productive mentoring relationships, including setting clear expectations, preparing for meetings, and maintaining consistent communication. The article emphasizes …

J Mich Dent Assoc December 2024

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists.

The December issue includes a timely cover feature on evidence supporting community water fluoridation, a clinical feature answering questions on patient dental records, a guest editorial on leadership by former MDA Journal Editor Dr. Bill Chase, and a Back Page article on how a personal touch makes a difference. We also provide our annual 2024 Author/Title Index and regular departments: The New Professional, …

Are Leaders Born, Or Made?, William R. Chase D.D.S.

The Journal of the Michigan Dental Association

The debate over whether leaders are born or made persists, but effective leadership often results from a combination of innate traits and learned skills. Transformational leaders inspire and motivate others, while transactional leaders focus on tasks without fostering personal connections. Servant leadership, particularly valued in the dental profession, emphasizes service to others, aligning naturally with patient care. Leadership styles, such as coercive, authoritative, and affiliative, demonstrate the complexity of leadership dynamics. Renowned authors like John C. Maxwell and Daniel Goleman emphasize adaptability and the importance of being a leader whom people want to follow. Effective leadership transcends settings, offering focus, …