Leadership Commons^™

The Role Of Project Managers And Pmp Principles In Improving Operational Efficiency In Healthcare Organizations, Karan Thakkar

Harrisburg University Dissertations and Theses

Healthcare organizations operate in increasingly complex, regulated, and resource-constrained environments while managing a growing volume of projects tied to digital transformation, process improvement, regulatory compliance, and infrastructure development. Despite the project-intensive nature of healthcare operations, many organizations do not formally employ trained project managers or consistently apply Project Management Professional (PMP) principles; project responsibilities are frequently absorbed by clinical or administrative leaders whose primary expertise lies outside formal project management. This qualitative study examined how the project manager role and PMP principles contribute to operational efficiency in healthcare organizations. The study was conducted as a qualitative document analysis and thematic …

Ethical Decision-Making Frameworks In Ai-Driven Pharmaceutical Research & Development, Dhaval Dinesh Panchal, Osama Mohd Hash Ansari, Sudha Divya Madhuri Kallam

Harrisburg University Dissertations and Theses

Artificial intelligence is increasingly being utilized in pharmaceutical research and development to speed up drug discovery, enhance clinical trial design, and support regulatory decision-making. However, the increasingly rapid adoption of AI in the pharma industry has outpaced the development of consistent ethical governance, raising concerns related to data privacy, transparency, regulatory compliance, and stakeholder trust. This study explored the methods by which project managers could develop and utilize ethical decision-making frameworks to facilitate responsible AI implementation in pharmaceutical research and development. Guided by the Responsible Innovation framework, this research employed a mixed-methods design combining semi-structured interviews and quantitative surveys with …

Exploring The Impact Of Team Culture In High-Pressure Jobs, Such As Investment Banking And Consulting, And How Project Management Can Be Applied, Mayavathi Lal

Harrisburg University Dissertations and Theses

Toxic team cultures remain a pressing issue in high-pressure environments such as investment banking and consulting, where long hours, and hierarchical norms often undermine employee well-being and compromise project delivery. Previous studies have documented how workplace stress, exclusionary leadership, and cultural rigidity fuel burnout and turnover. However, limited research has explicitly examined these cultural dynamics through the lens of project management frameworks such as resource management, stakeholder engagement, and agile practices. This study employs a qualitative research approach by leveraging semi-structured interviews with analysts and associates, to capture the lived experiences of culture and its impact on team coordination and …

The Influence Of Emotional Intelligence On Project Leadership Effectiveness, Puteri Sara Lily Mohd Fauzi

Harrisburg University Dissertations and Theses

Effective leadership was necessary to enable the completion of modern projects due to their increasing complexity. An important component of leadership success was emotional intelligence (EI), which was defined by self-awareness, self-regulation, motivation, empathy, and social skills. This study examined how emotional intelligence affected project leadership effectiveness and how it might have improved project delivery results. The study adopted a qualitative approach and concentrated on detailed information obtained from project managers across a range of industries. Stakeholder communication, team motivation, conflict resolution, and project success rates were examples of leadership performance indicators that were examined in this study in connection …

Designing A Human-Centered Public Relations System For Layoffs At Organizations Across Financial And Professional Services, Kateryna Kzhemanovska

Harrisburg University Dissertations and Theses

Public relations professionals support businesses across financial and professional services sectors with several initiatives, including reduction of workforce. Given the current macroeconomic situation, as of April 2025, many companies are laying off employees, and doing so in a non-user-centric way. This study will examine existing literature on the topics of corporate communications, reduction of the workforce, reputation management, human-centered interaction design, and project management, and explore the opportunity and relevance of applying human-centered methods to the reduction of workforce processes.

Impact Of Global Leadership In Leading To The Success Of A Project, Swaraj Pinepe

Harrisburg University Dissertations and Theses

This research explores the impact of leadership competencies on the success of global projects, focusing on key factors such as cultural intelligence (CQ), emotional intelligence (EI), communication, and adaptability. Through a survey of project leaders, the study investigates how cultural differences affect team performance, the competencies required for effective leadership in diverse environments, and the challenges of managing cross-cultural teams. The findings emphasize the importance of understanding and navigating cultural nuances, fostering positive team dynamics, and aligning team objectives with organizational goals. The research also highlights the necessity of flexibility in leadership approaches to accommodate diverse team needs and improve …

Integrating Emotional Intelligence In Project Management Leadership: Cultivating Brand Loyalty In The Luxury Sector, Tsai Ni Lee

Harrisburg University Dissertations and Theses

Emotional intelligence (EI) has emerged as a crucial factor in effective leadership, particularly in the luxury sector where brand loyalty and consumer engagement are paramount. This study investigates the integration of emotional intelligence into project management leadership, focusing on its influence in shaping team performance and fostering deeper connections with consumers. With increasing competition in the luxury market, the ability of leaders to use EI to build emotional bonds with consumers is essential for cultivating long-term loyalty.

Using qualitative surveys from luxury brand managers and project leaders, the research uncovers the pivotal role of emotional intelligence traits—such as empathy, emotional …

Emotional Intelligence Influence In Project Leaders In The Software Industry, Paola Buttini Correa

Harrisburg University Dissertations and Theses

This study investigated the impact of emotional intelligence (EI) on project leaders within the software industry, focusing on traits such as self-awareness, self-regulation, empathy, and social skills. The study used a mixed-methods approach and collected and analyzed qualitative and quantitative data. Secondary data sources, including academic literature, were utilized to observe the relationship between EI and project leadership effectiveness. The findings revealed that project leaders with high levels of EI significantly influenced project outcomes, particularly in managing timelines, budgets, and team dynamics. Self-awareness was identified as crucial for effective project guidance, while self-regulation enhanced leaders' ability to manage project constraints. …

Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala

Harrisburg University Dissertations and Theses

This study investigates the correlation between emotional intelligence (EI) and client satisfaction in project management. It is guided by the central research question: Is emotional intelligence linked to client satisfaction? To explore this, the research is structured around Practice of EI on Leadership and Junior level and impact on client satisfaction, the impact of varying work environments, including remote, hybrid, office-based, and site-based settings, on project outcomes post-pandemic; differences in EI practices across countries and the effect of diverse work cultures; the comparison of EI application across different fields, with a focus on work-life balance and industry-specific practices in banking, …

Optimizing Organizational Growth: Exploring The Integration Of Business Development, Leadership And Project Management, Nathalia Romao

Harrisburg University Dissertations and Theses

This quantitative study investigates the integration of business development, leadership, and project management practices to optimize organizational growth. Despite the extensive literature on business management, organizations continue to face challenges such as communication gaps, monitoring inefficiencies and discrepancies in the division of tasks, which undermine performance and stakeholder satisfaction. This research aims to identify effective strategies for aligning these critical areas, focusing on agile, waterfall methodologies and a hybrid project management suggestion. Opinion research and correlational analysis will be carried out to collect and analyze data from professionals from various sectors. Cross-sectional and longitudinal surveys provide information on current integration …