Leadership Commons^™

A Creative Climate Framework For Developing Leaders Who Can Navigate Complexity, Uncertainty, And Change Now And Over Time, Christa M. Heydt-Hernandez

Creativity and Change Leadership Graduate Student Master's Projects

As organizational environments grow increasingly volatile and complex, leaders face a widening gap in the skills hardest to cultivate in adults: creative thinking, systems thinking, and human-centered design thinking. Yet leadership development has prioritized culture over climate, overlooking a more direct lever for change. This project argues the gap is fundamentally developmental: the skills most demanded of today's leaders are best introduced across childhood, adolescence, and early adulthood—long before the workplace—through what the author terms the Long Game of Leadership Development. In response, this project introduces the Creativity Steward™ framework, a longitudinal model grounded in developmental psychology, creative climate research, …

Front Line Innovation In Federal Agencies: U.S. Department Of State Passport Services Innovation Portal Engagement Program, Bill Langer

Creativity and Change Leadership Graduate Student Master's Projects

This project explores strategies for enhancing front-line innovation within federal agencies through employee engagement with the U.S. Department of State's Passport Services Innovation Portal. Rooted in the principles of creative leadership and intrinsic motivation, the project addresses persistent barriers to innovation in federal settings, such as bureaucratic inertia and a lack of feedback mechanisms for idea submissions. Utilizing the Creative Problem Solving (CPS) model and a modified 21st-century facilitation framework, the project team designed and implemented an engagement program that included informational briefings and targeted newsletters. Quantitative data from website analytics and idea submissions were analyzed using paired t-tests and …

Developing Standard Operating Procedures For The Dewitt Town Clerk’S Office, Noura M. Osman

Creativity and Change Leadership Graduate Student Master's Projects

ABSTRACT OF PROJECT

Developing Standard Operating Procedures for the DeWitt Town Clerk’s Office

This project addresses the operational inconsistencies in the DeWitt Town Clerk’s Office in Syracuse, NY, by creating a structured Standard Operating Procedures (SOP's) manual. The focus is on six high-impact processes: tax collection, water bill payments, dog licensing (new and renewals), marriage license transcript requests, and handicap parking permit issuance and renewal. Each SOP includes visual info-graphics to enhance accessibility and minimize errors. The final product is designed to improve on-boarding, reduce staff reliance on memory, increase efficiency, and align with creativity and change leadership principles.

Equipping Project Managers With A Creative Problem-Solving Framework: A Leadership Development Approach, Alodie Reyes Dockery

Creativity and Change Leadership Graduate Student Master's Projects

This project explores how standardized processes can foster a change in mindset within accounting and finance functions at a large banking organization. It introduces a Creative Problem-Solving Leadership Framework (CPS-LF) that integrates Agile, Design Thinking, Lean Six Sigma, and Sprint methodologies within the FourSight CPS model. The framework was developed as an interactive digital tool and delivered through a four-part training series, guiding project managers through CPS stages (Clarify, Ideate, Develop, Implement) to identify challenges and apply appropriate methodologies. This project aims to strengthen problem-solving, innovation, and efficiency in highly regulated environments by enhancing creative leadership skills and promoting a …

The Infinite Design Of Creative Self-Leadership, Adrian T. Ashdown

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of my Master’s of Science in Creativity and Change Leadership Project is to develop a Scope and Sequence for a Creative Self-Leadership course, providing participants with a structured framework for intentional personal growth and leadership development. The Infinite Design of Creative Self-Leadership serves as an individualized framework for influencing our human experience deliberately. Throughout this project, the core idea remains consistent: to teach creativity as a transferable skill with applications beyond traditional educational settings. The culmination of this endeavor will result in a comprehensive Scope & Sequence for The Infinite Design Creative Self-Leadership Course, offering participants a solid …

Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows

Creativity and Change Leadership Graduate Student Master's Projects

Creativity is one of the most sought-after skills of the 21^st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …

The Threat Of Innovation: Tactics To Improve Small Team Creative Outcomes In Risk-Averse Organizations, Paul Gaylo

Creativity and Change Leadership Graduate Student Master's Projects

This project explores the paradox that creativity is generally viewed as a positive force and is a desired trait or characteristic, yet when faced with the true cost of creativity, individuals and organizations may purposefully or inadvertently suppress creativity. Real world examples are used to frame the applicability of this project to the typical large and complex technical product organization. The project includes a review of creativity scholarship in the context of organizations and a discussion to establish the foundational science behind this paradox. The project introduces the new creativity readiness level index, and a survey strategy to gauge organizational …