Business Administration, Management, and Operations Commons^™

Getting To The Core: A Case Study On The Company Culture Of Apple Inc., Jenna B. Arocha

Recreation, Parks, and Tourism Administration

Company culture exists within every organization and makes up the company’s DNA. Apple Inc. (Apple) is a worldwide technology company that innovates new products and services while having environmental practices in mind. The purpose of this study was to examine the company culture of Apple. The researcher used a best practices guide to evaluate Apple’s company culture. This study found that Apple is effective in their company culture practices, however, could focus their efforts more on employees. In order to continue to have a positive company culture, Apple should focus more efforts on employees and utilize a more adhocracy style …

Developing Innovation Capability In A Mass Production Organization, Mark Douglas Dolsen

Wayne State University Dissertations

ABSTRACT

DEVELOPING INNOVATION CAPABILITY IN A MASS PRODUCTION ORGANIZATION

by

MARK DOLSEN

May 2017

Advisor: Dr. Ratna Babu Chinnam

Major: Industrial Engineering

Degree: Doctor of Philosophy

Auto parts manufacturing is a key element of the North American automotive supply chain, and a significant component of the economy of Ontario, Canada. Employment in this sector declined 40% from 2003 to 2010 as the industry experienced a recession, and many firms relocated to lower wage jurisdictions as the Canadian currency strengthened against the US dollar. Experts contend that the solution for the industry lies in innovation; however, recommendations found in the current …

Review Of “Dreammakers: Innovating For The Greater Good” By Michele Hunt, Dreammakers (Dreammakers.Org), Sang M. Lee

Department of Management: Faculty Publications

This is an inspiring book about DreamMakers, those individuals and organizations that have the audacity to rethink, redesign, and co-create a new world view of doing well by doing good. These dream makers aspire to reset the workings of the world to alleviate major ills and problems that societies face today. To understand and appreciate this book fully, we need to know about the author.

Michele Hunt is an extraordinarily successful lady with colorful professional background. Upon graduation from college (BA in Sociology from Eastern Michigan University and MA in Sociology from University of Detroit), she worked for 9 years …

The Contextual Impact Of Innovation And Operational Spillovers On Firm Performance, Cherry Singhal

Theses and Dissertations

Extant literature across various research disciplines has investigated the influence of a firm’s technological innovation on its performance. However, the findings on this relationship remain inconclusive as it is subject to many strategic and environmental factors. In this dissertation, the relationship between a firm’s technological innovation and performance is evaluated. Additionally, this relationship is examined in the presence of various contextual factors.

In the first study, meta-analysis is utilized to quantitatively aggregate existing empirical research in this domain. Cultural and institutional aspects of the nation in which the firm operates are examined for their potential in explaining variability within the …

Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson

Antioch University Dissertations & Theses

This study developed a scale for assessing design thinking capabilities in individuals. Many organizations today are turning to design thinking to tackle the complex challenges they face. As organizations move toward adopting this way of working the need to develop design thinking capabilities in individuals becomes imperative. The capabilities needed for engaging in design thinking are skills that we all have to some varying degree, but we do not all use them to their full potential when solving problems. The scale developed in this study measures the degree to which an individual uses design thinking capabilities when engaged in problem …

Examining The Relationship Between Communication Apprehension And Individual Innovativeness In Managers, Michelle Campagnola

Walden Dissertations and Doctoral Studies

Communicative challenges that hinder managerial engagement in social networks can impede innovation adoption and thereby damage the financial performance and competitiveness of a firm. The purpose of this correlational study was to examine the relationship between communication apprehension (CA) and individual innovativeness in managers. The focus of the research questions was determining if a relationship exists between these variables before and after controlling for demographic characteristics. With diffusion of innovation theory as the theoretical framework, this research involved an attempt to address how adoption categories relate to varying degrees of CA. One hundred and five American-based owner-executives, senior managers, and …

The Relationship Between Technology Threat Avoidance And Innovation In Health Care Organizations, Melvin R. Fenner Jr

Walden Dissertations and Doctoral Studies

Most leaders of healthcare delivery organizations have increased their rate of technological innovation, but some still struggle to keep pace with other industries. The problem addressed in this study was that senior leaders in some rural ambulatory healthcare facilities failed to innovate, even with recent healthcare technological innovations, which could lead to increased medical errors and a loss of efficiency. The purpose of the study was to examine if a relationship exists between the avoidance of technology threats by senior leaders in ambulatory healthcare organizations and the innovation propensity of the organization. Technology threat avoidance theory served as the theoretical …

Innovation Strategies Of Independently Owned, Nonfranchise Restaurants, Kurt W. Winter

Walden Dissertations and Doctoral Studies

The restaurant industry is the second largest employee workforce in the United States. However, less than 35% of independently owned restaurants succeed beyond the first three years of operation. Some restaurant managers do not use innovation strategies to succeed beyond three years. The purpose of this multiple case study was to explore innovation strategies that some independent nonfranchise restaurant owners in Omaha, Nebraska used to succeed beyond 3 years. The conceptual framework utilized in this study was dynamic capabilities. Dynamic capabilities create avenues of innovation to restaurant owners who do not have quick access to resources, such as an innovation …

Senseshaping: The Dynamics Of Sensemaking And Sensegiving In High Velocity Product Innovation, Varun Nagaraj

Student Scholarship

Managers and other professionals operating in high velocity environments engage in frequent, simultaneous, iterative and interleaved acts of sensemaking and sensegiving within a network of stakeholders as they confront a stream of potentially significant signals or events. How is collective meaning and action shaped as a result of such interactions? To understand the dynamics of meaning-making in high velocity settings, we conducted a grounded theory analysis of concurrent sensemaking and sensegiving during 83 product innovation projects in the information technology sector as reported by 26 product managers. The innovation projects involved both hardware and software products, and included developing wholly …

The Creative Entrepreneur Leading Innovation, Karina Loera Barcenas

Creativity and Change Leadership Graduate Student Master's Projects

The Creative Entrepreneur Leading Innovation is a course designed for undergraduate students. Students will learn the entrepreneurial mindset through the creative process triggering innovation and leading transformation to face and adapt in the current constant and fastest changing era. This course also has a skill development component through which students will be able to experience personal transformation towards positive change.

Global Reach, Local Markets: The Challenges Of Leading Global Innovation, Sarah Higgins

Honors Theses

This Global Studies honors thesis addresses how managers and leaders of global firms manage innovation across multiple markets. Current research on multinational corporations provides an understanding of different kinds of innovation and the ways to attend to multiple markets. However, there is less documentation of how these innovation strategies are actually implemented on the ground and the tensions that these efforts might produce. Therefore, my research focuses in particular on the challenges and tensions faced by leaders of global firms as they implement transnational innovation strategies. This study is based upon in-depth interviews with 20 participants who held positions in …

The Geography Of Learning: Ferrari Gestione Sportiva 1929-2008, Mark Jenkins, Stephen Tallman

Management Faculty Publications

This article considers the mechanisms that permit and enhance the movement of highly tacit component (technical) knowledge and geographically sticky architectural knowledge across borders and between clusters and firms. We address a number of critical research questions that relate to intra- and inter-locational knowledge transfer. We use a theory-driven, longitudinal, single case study to develop a conceptual framework to examine and describe how shifting the geography of knowledge sourcing can facilitate architectural change by following the transformation of one business unit within a specialist global organization through a series of evolutionary steps that involved internalizing new component knowledge from other …

The Development Of The Creative Synergy Scale, Amy E. Climer

Antioch University Dissertations & Theses

This study developed a scale for teams to assess their behaviors related to creative synergy. Creative synergy is the interactions among team members where the collective creative results are greater than the sum of their individual efforts. When a team achieves creative synergy they have the potential to solve difficult problems with innovative solutions leading to positive impacts on our communities, societies, and even our world. This study looked at the internal-process variables of teams to determine what factors impact creative synergy. The research process involved two phases.In Phase 1, a survey was taken by 830 adults who were members …

On Contemporary Leadership And Branded Organizations, Mark Bloemhard

Antioch University Dissertations & Theses

This qualitative study examined a leader’s enigmatic decision-making process guiding innovative and complex organizations—organizations that are not able to rely on market research or the precedence of industry emulators for making strategic decisions. Leaders of highly creative organizations regularly make catalytic decisions that have fateful outcomes; their ability to recognize and appropriately adjudicate complex and unpredictable market forces determine the consequences. Such influential choices often require a deep level of intuition with very little research and time to decide. The purpose of this dissertation has been to develop a framework that presents Brand Leadership as a distinct and viable leadership …

Closing The Innovation Gap For Business Sustainability, Wayne Philip Stamler

Walden Dissertations and Doctoral Studies

Senior business leaders may deliberately impede innovation or inadvertently fail at creating a culture of innovation to foster new product development. The gap between desired and achieved levels of innovation is cause for concern. Addressing the innovation gap may require new ways of thinking from senior executives and a departure from a locked-in mindset to make the linkage between innovation, branding, and financial performance. In this quantitative research study, multiple regression analyses were used to examine and analyze the relationship between innovation rankings, brand valuation, and economic sustainability to address possible reasons for an innovation gap. The theoretical framework of …

Creativity, Design And Management In Australian Fashion Enterprises, Bruno Santarelli

Theses: Doctorates and Masters

In this study a number of Australian fashion enterprises are investigated in an effort to understand how product development is managed and creativity facilitated. Of particular interest was the interaction between the various actors in the creative process and the manner in which they influenced creative output. The study was underpinned by a wideranging review of the literature that reflects the multidisciplinary nature of creativity and innovation in business.

The study is timely because Australian fashion enterprises are operating in an increasingly challenging market with a perfect storm of competitive drivers at play. Technology enables instant dissemination of fashion trends …

Resources, Innovative Outcomes, And The Symbolic And Substantive Performance Of Entrepreneurial Firms: An Examination Of Independent Popular Music Artists, John A. Deleon

Management Dissertations - Archive

The importance of innovation to the success of entrepreneurial firms has been well established in prior work. Yet, important gaps still remain. I draw from the innovation literature, the resource-based view, and institutional theory in order to address how entrepreneurial firms are able to find success through innovation in competitive environments. Specifically, following Penrose’s (1959) approach to the resource-based view, I argue that two resource categories, creativity-related resources and management-related resources, form antecedent conditions for innovative outcomes. I divide these innovative outcomes into two separate components, innovative output and innovative uniqueness. Further, I argue that innovative output and innovative uniqueness …

Essays On The Impact Of Ceo Gender On Corporate Policies And Outcomes, Nilesh Sah

USF Tampa Graduate Theses and Dissertations

In the first essay I examine the cash policies of female-led firms. Recent research finds that female CEOs eschew riskier corporate policies, but it makes contradicting claims whether this is due to risk aversion. Benchmarking risk aversion by the management of firms’ cash, I find that female CEOs are risk averse relative to male CEOs. Specifically, they hold significantly (18%) more cash, even for the same level of dividend payout as male CEOs. Further, they have significantly higher speed of adjustment for cash deficits, are more likely to use excess cash to increase dividends, but are equally likely to use …

7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

The Effects Of Emotional Intelligence And Relational Climate Of Innovation, Lori D. Kendall

Student Scholarship

The relentless challenge to innovate is the DNA of high-technology firms, and continues to capture attention of scholars and practitioners alike. High-technology firms grow faster on intellectual capital assets with shorter life expectancy; they must pivot in response to external forces more quickly. The challenge for R&D leaders is to ensure that R&D groups provide new opportunities for growth by effective transfer of technology ideation to commercial products. Leaders in these dynamic environments operate in microfoundations of organizational routines and processes within an organization that motivate the sensing, seizing, and executing dynamic capabilities. R&D leaders within the firm are forced …

Become A Future-Focused Leader: Use Three Megatrends To Grow Your Rural Business, Connie Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. This article discusses three megatrends shaping the future of rural businesses:

1) The Rise of the #GigEconomy

2) Living with Purpose and Meaning

3) The Decentralized Marketplace

The article also provides coaching tips for rural entrepreneurs on how to use megatrends to grow their businesses.

While many companies are struggling to keep up with the rapid rate of change, …

Salesforce.Com, Sean Bielawski, Charles Kempe, Austin Mcdaniel, Adam Tate, Jeffrey S. Harrison

Robins Case Network

Innovation! One of the most innovative companies, and also one of the best companies to work for, is losing money. This case traces the meteoric rise of the number one customer relationship management service provider against huge rivals such as Microsoft and Oracle. Detail regarding their highly innovative Scrum system is provided, along with detail regarding their marketing approach. How can Salesforce.com regain profitability while continuing to grow in a highly competitive industry?

Quality Management And Innovation: New Insights On A Structural Contingency Framework, Dara Schniederjans, Marc Schniederjans

Department of Management: Faculty Publications

With increasing market competition, organizations are striving for greater innovation in products and services. Quality management has the potential to invigorate an organization’s product, process and administrative innovation when strategically aligned with internal contingencies. This paper seeks to address the relationship between social and technical quality management with innovation. Moreover, this paper empirically assesses contingency factors including organization size, task and managerial ethics which play roles in moderating the relationship between quality management and innovation. Based on an empirical study we find social quality management practices, not technical quality management practices, are positively associated with innovation. We also find a …

Profitability And The Financial Strategies Of Women-Owned Small Businesses, Kellie J. Emrich

Walden Dissertations and Doctoral Studies

The fastest growing segment of business development in the United States comes from small business start-ups, with 42% of these businesses being women owned. Women-owned businesses are annually 25% less profitable when compared to the average small business in the United States. Based on the theory of planned behavior, the purpose of this single exploratory case study was to investigate how women small business owners and their employees use financial strategies to increase the profitability of their businesses. Data came from semistructured interviews with 1 woman business owner and 5 business consultants who work for the women-owned small business. The …

Technological Change And Employee Motivation In A Telecom Operations Team, Samuel Ogbonnaya Ude

Walden Dissertations and Doctoral Studies

Some managers view innovative product development and convenient service delivery as necessary to business survival. However, unmotivated employees might negate any gains from the use of innovation. The purpose of this correlational study, grounded in diffusion of innovation theory, was to assess the relationship between creativity and support for innovation, resistance to change, and organizational commitment and employee motivation. A random sample of 81 information technology (IT) professionals from telecom service centers completed an online survey. Simultaneous multiple linear regression was the statistical technique used to analyze these data. The results indicated a poor model with low R2 to significantly …

Tapping The Power Of Complex Adaptive Systems (Cas): What Influence Can Informal Interactions Have On Cas And The Resultant Innovation-Change Process?, Shabazz A. Rah-Khem

Student Scholarship

Complex adaptive systems provide essential insights about the existence of interactive relationships within an organization, their roles, and how these influential relationships can substantially affect change in formal systems. An array of elements can influence these relationships that develop between managers, employees, and union representatives, creating the landscape of a complex adaptive system. This study identifies three distinct elements of interactive situational moments that, when present, influence the complex adaptive system to stimulate the innovation–change process. In this brief paper we explore these elements, identified as degrees of connectivity, through qualitative study of a company with a unionized labor workforce …

How Microlending Affects Innovation And Entrepreneurship: Evidence From Ethiopia, Robert Hirth

Graduate Theses and Dissertations

Advocates of microlending suggest it is a sustainable intervention that reaches the poor directly and offers them the means to invest and improve their incomes (Khavul, 2010; Morduch, 1999; Yunus, 2007); yet, impact studies of these interventions have suggested they often have little or even a detrimental impact on borrowers (Van Rooyen, Stewart & De Wet, 2012). This dissertation examines the efforts to promote entrepreneurship and alleviate poverty in developing countries through microlending. I begin by reviewing the microlending literature, and in particular, impact studies of the effect microlending is having in developing countries. Next, I review theory and empirical …

Essays On Corporate Finance, Hari Prasad Adhikari

USF Tampa Graduate Theses and Dissertations

We compare acquisition activity, method of payment choice, and the long-run value implications of acquisitions by newly public single-class and dual-class US companies. Our results show that dual-class IPO firms make relatively more acquisitions in innovative industries and are less likely to pay with stock as compared to single-class IPO firms. We provide evidence that the reluctance of dual-class firms to pay with stock is not related to the insiders' cash-flow rights but it is significantly positively related to the insiders' voting rights and wedge between the insiders' voting rights and cash-flow rights. We also find that acquiring dual-class IPOs …

The Formation Of Cross-Sector Development Partnerships: How Bridging Agents Shape Project Agendas And Longer-Term Alliances, Stephan Manning, Daniel Roessler

Management and Marketing Faculty Publication Series

Cross-sector development partnerships (CSDPs) are project-based collaborative arrangements between business, government, and civil society organizations in support of international development goals such as sustainability, health education, and economic development. Focusing on public private partnerships in development cooperation, we examine different constellations of bridging agents and their effects in the formation of single CSDP projects and longer-term alliances. We conceptualize bridging agency as a collective process involving both internal partner representatives and external intermediaries in initiating and/or supporting roles. We find that the involvement of external intermediaries eases the formation of single projects and longer-term alliances. However, when projects are initiated …

The Transient Collaboration Model: Theory Building, Structural Formation, And Operationalization, Adrian C. Tan

Theses and Dissertations (Comprehensive)

This thesis seeks to describe the Transient Collaboration Model as a business model, its underlying theoretical principles, its empirical evidence, and its types of possible collaboration structures. The research seeks to determine how companies may build sustained competitive advantages through the structural design of their collaboration associations as a strategic option. Companies' ability to retain long-term competitive advantages is limited in more unpredictable environments. Companies could not afford to internally build and hold all the possible varieties and quantities of resources and capabilities to build future competitive advantages. Collaboration can provide companies with access to multiple partners with diverse resources …