Business Administration, Management, and Operations Commons^™

Effective Networking: A Key Success Factor For Small Business Owners, Glenn Muske, Connie Hancock, Connie Reimers-Hild, Alyssa Dye

Community Vitality Initiative

Finding answers to your questions often starts with knowing who to call. And knowing who to call is made easier by building and maintaining an effective network.

Glenn Muske, small business specialist for North Dakota State University Extension, outlines effective ways to build your network online and in-person. Check out the Glenn’s small business guide to networking, "Effective Networking: A Key Business Success Factor," and add it to small business game plan for success!

Connecting With Others Brings Business Success: Are You Engaged? A Guide To Effective Networking For Small Business Owners., Glenn Muske, Connie Hancock, Connie Reimers-Hild, Alyssa Dye

Community Vitality Initiative

Finding answers to your questions often starts with knowing who to call. And knowing who to call is made easier by building and maintaining an effective network.

Glenn Muske, small business specialist for North Dakota State University Extension, outlines effective ways to build your network online and in-person. Check out the Glenn’s small business guide to networking, "Effective Networking: A Key Business Success Factor," and add it to small business game plan for success!

The Soul Of Our Work (Speech), C. William Pollard

C. William Pollard Papers

In this edited version of a speech delivered at the Faith at Work Summit, Pollard speaks of how Christians can be "ambassadors for Christ" in their work by adopting people-focused leadership strategies.

The Ceo Branding Mix, Marc Fetscherin

Faculty Publications

What do Donald Trump, Mark Zuckerberg, Oprah Winfrey, Richard Branson and Jeff Bezos have in common? They are not only CEOs and living icons of the brands they created but also brands themselves. There are many reasons why CEOs today get more attention than in the past. When the media are looking for a business story they often turn to CEOs or founders. Some companies are larger than countries in terms of number of citizens or employees or in revenue. For example, Walmart has about 2.2 million employees, comparable to the population of Qatar, Namibia, or Slovenia, and its revenues …

Success Factors For Women Of Color Information Technology Leaders In Corporate America, Annette Skervin

Walden Dissertations and Doctoral Studies

The 2013 United States Census data documents the significant underrepresentation of women of color in the information technology (IT) field. Women of color (Black, Hispanic, Asian or self-classified as non-White) represent an untapped resource in an industry with a low unemployment rate, high starting salaries, and a projected 18% growth rate by the year 2022. Prior researchers have studied White women in IT and have not provided a voice to women of color leaders. The specific problem addressed was the under-representation of women of color IT leaders in corporate America. The purpose of this phenomenological study was to investigate the …

When Does Six Sigma Reduce Defects And Increase Efficiencies?, Richard Jay Sands

Walden Dissertations and Doctoral Studies

A field research-based statistical study was used to investigate successes and failures of Six Sigma methodologies based projects. Six Sigma methodologies require that projects be designed, planned, and implemented using techniques specifically designed to achieve desired benefits that are based on the method's key drivers for project success. This study addressed an identified gap in the literature that Six Sigma projects do not fail because of Six Sigma methodologies, but that the projects can fail because of deficient support processes. Six Sigma projects that do not achieve the desired benefits are often labeled as "fads". Research questions related to management …

Social Disorder And Level Of Engagement Of Small Business Owners In The Virgin Islands, Saul Santiago

Walden Dissertations and Doctoral Studies

The U.S. Virgin Islands is experiencing an economic recession, manifested through social disorders such as abandoned and vandalized houses. Research points to social disorders and lack of community engagement as key factors inhibiting community development efforts. In order to strengthen these struggling communities, research has highlighted the need for public-private partnerships. Guided by Ajzen's theory of planned behavior, which posits that attitudes can predict behaviors, this study examined the relationship between social disorder and engagement of small business owners in community development. Small business owners in the U.S. Virgin Islands received an Internet or paper survey; a total of 79 …

Transformational Leadership Principles Within Small Businesses, Tiffany Suzanne Mckinnon-Russell

Walden Dissertations and Doctoral Studies

Small businesses in the United States experience a high rate of failure. The purpose of this phenomenological study was to identify and explore consistent strategies small business owners in Harrisburg, Pennsylvania used to lead successful companies. Transformational leadership theory formed the conceptual framework for this study. A mixed purposive sample of 20 small business owners participated in semistructured face- to-face and telephone interviews. Each of the participants possessed a minimum of 3 years of successful business operation and employed fewer than 500 individuals. Using Moustakas' modified van Kaam analyses, 6 main themes emerged: characteristics and experiences, leadership behaviors, managing operations, …

The Tides Of Life (Chicago), C. William Pollard

C. William Pollard Papers

This speech was originally delivered at a Moody Business Network Luncheon, part of a series of such luncheons organized by The Moody Church in Chicago. In it Pollard posits that servant leadership -- while not always explicitly Christian -- is oftentimes the primary way one actualizes Christian values in the workplace.

Survey Of Lincoln Area Businesses About Skill And Training Requirements, Eric Thompson

Bureau of Business Research Publications

his report discusses the results from the Make it Work for Lincoln survey of employers conducted by the University of Nebraska-Lincoln Bureau of Business Research (UNL-BBR). The survey of employers in the Lincoln Metropolitan Area was conducted under contract with the Nebraska Department of Labor and with the participation of the Nebraska Department of Economic Development and ATD-Lincoln. The report examines the types of occupations Lincoln area employers are searching for and hiring, and the types of difficulties employers face when hiring. The survey also asks about the types of training which employers provide. Business responding to the survey reported …

An Inquiry Into The Aviation Management Education Paradigm Shift, Matthew P. Earnhardt, Jason M. Newcomer, Daryl V. Watkins, James W. Marion

International Journal of Aviation, Aeronautics, and Aerospace

Working adults with four-year degrees from accredited colleges or universities earn, on average, almost three times more than individuals without a degree. This pay gap led Newcomer and his colleagues to study attitudes of aviation and aerospace managers towards education. That study found that managers valued education in new hires, even though they did not deem it critical to their own positions. That finding indicated a potential paradigm shift towards the perceived value of education in the industry.

In the current qualitative, phenomenological research, we interviewed 14 managers from various capacities within the aviation and aerospace industries to determine the …

Under The Rust Belt Revealing Innovation In Northeast Ohio, Thomas Bacher

University of Akron Press Publications

Many areas of the Midwest faced economic challenges after large manufacturing industries, that once operated with three shifts, cut back or went out of business completely. Northeast Ohio was not immune to this downturn and experienced major declines in its population base and tax revenue streams. How could the area recover? This work looks at the post-manufacturing business climate in Northeast Ohio whose major cities, Cleveland, Akron, and Youngstown, were faced with re-inventing themselves and their industrial bases. Using an interview format, the book details how entrepreneurs saw opportunities to develop services and products in the area. Their stories illuminate …

To Lead Like Jesus - An Awesome Responsibility, C. William Pollard

C. William Pollard Papers

In this address at the Lead Like Jesus Summit (Four Seasons at Las Colinas - Dallas, TX), Pollard reflects on how he worked to apply the way of Jesus while leading a Fortune 500 company.

The Quest For The Entrepreneurial Spirit, C. William Pollard

C. William Pollard Papers

Drawing from his years of experience leading The ServiceMaster Company, Pollard outlines for the Entrepreneurial Leader's Organization (ELO) Conference (Vancouver, B.C.) the main tenets of what he considers the entrepreneurial spirit.

Flipping The Lehman College Classroom A Library – Business Department Collaboration, Madeline Cohen, Jennifer Poggiali, Deborah Sanders

Publications and Research

No abstract provided.

Business As A Calling / Profit As A Virtue, C. William Pollard

C. William Pollard Papers

This speech was delivered at a Symposium on Corporations, Capitalism, and Christianity sponsored by The Center for Lifelong Learning at Windsor Park Retirement Community in Carol Stream, IL. In it Pollard considers the integration of business and faith, focusing primarily on how leaders must cultivate the humanity of their employees while simultaneously maximizing profit.

Surviving Beyond A Third Generation, Andreas Raharso

Asian Management Insights

Family-owned businesses’ continued survival is unsure. Research indicates the most likely cause is their pursuit of professionalisation.

Management As A Liberal Art: A Response To The Challenges Of Our Age, C. William Pollard

C. William Pollard Papers

In these notes from the IPA Session in New York, Pollard outlines the main contours of Peter Drucker's theory of management as a liberal art.

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …

The Awesome Responsibility Of Leadership (Chicago), C. William Pollard

C. William Pollard Papers

In this address at the University of Chicago's Booth Graduate School of Business, Pollard reflects on the need for servant leadership among corporate managers. Such leadership, he contends, will be rooted in faith and oriented to the holistic development of those the organization employs.

The Business Case For Diversity, Singapore Management University

Perspectives@SMU

Diversity may be a business necessity but it is not always easy to practise it ...

An Exploratory Study Of Entrepreneurship Mentoring In South America, W. Devin Wagstaff, Dr. Kristie Seawright

Journal of Undergraduate Research

In an effort to overcome the challenges that many entrepreneurs face in bridging the chasm between theory and reality, Don Clarke has piloted an entrepreneurship mentoring program that seeks to help business owners apply the interventions discussed in the classroom to their individual businesses. In 2004, Clarke pioneered his entrepreneurship mentoring program, which combines traditional classroom instruction taught by student interns with a unique mentoring program that helps businesses apply the principles discussed in the class.

Establishing Successful Microfranchises, Klarissa Jackson, Dr. Kristie Seawright

Journal of Undergraduate Research

By merging business sense with their desire to end poverty, social entrepreneurs are ultimately changing destined cycles of poverty. Although the concept of social change is not new, the application of business principles to social causes is revolutionary. Microfranchising, a form of social entrepreneurship, offers proven business ideas and established organizational frameworks that enable microfranchisees to launch and operate successful businesses to alleviate poverty in developing countries. Experts can standardize a successful business model and provide this prepackaged business to a microentrepreneur who lacks the skill to build a business model of his or her own. Microfranchising has potential to …

Management As A Liberal Art (Seattle), C. William Pollard

C. William Pollard Papers

In these opening remarks recorded for a fall seminar at Seattle Pacific University, Pollard outlines Peter Drucker's theory of management as a liberal art and details the ways in which it was implemented in the ServiceMaster organization. He also notes why such a vision is important for contemporary management education.

The History Of The Investment Tax Credit, Rachael I. Lambert

Theses and Dissertations

A tax credit is an incentive for businesses and individuals, which allows them to reduce their tax obligation. Federal and state governments grant tax credits in areas such as employment and the environment. An investment tax credit (ITC) allows businesses and individuals to reduce their tax obligation when they venture into new businesses and developments. It is natural for businesses and individuals to invest for continued growth. If the economy is in a decline, however, investments may drop by businesses and individuals. In hard economic times, the federal and state governments provide the ITC incentive to stimulate economic growth. The …

"Why Do We Have To Learn This Stuff?" Revising Or Developing A Course Using Essential Questions, Michael E. Cafferky

Faculty Works

This paper explores how the concept of “essential questions” can be used as a structural tool for revising or developing a business course such that active learning and student engagement are fostered. The concept of essential questions is different from and similar to the Socratic method. The relationship between essential questions and other course elements is discussed. An example is provided for how this approach was used in a business ethics course taught from a biblical worldview.

The Virtue Of Profit (California), C. William Pollard

C. William Pollard Papers

This particular version of the "Virtue of Profit" speech was prepared by Pollard for a meeting with a Chinese business associate. In it he contends that profit can be considered virtuous when it allows servant leaders to invest in employees, thereby contributing to the moral and spiritual formation of human beings.

An Investigation Of Employee Engagement And Business Outcomes At An Engineering Services Firm, Preetinder Singh Gill

Master's Theses and Doctoral Dissertations

This research study investigated the constructs and dimensions of employee engagement and their relationship with business outcome data from 2009 to 2011 at a mid-sized engineering services firm and two of its business units. Employee engagement ratios, as defined by Crabtree (2004), for all entities studied were below that associated with world-class organizations. Survey items related to salary and compensation received low scores from both engaged and disengaged employees. Kruskal-Wallis’s median comparison tests revealed that many survey items varied over the period of three years for each entity studied. A factor analysis of companywide survey data yielded 5 dimensions of …

Business Plan For A Benefit Concert, Adam Rosenthal

Whittier Scholars Program

My main focus in creating this business plan is to map out how to run a schedule of operations. This is the type of business plan that a benefit calls for, instead of creating a business plan for the creation of a new business or venture. My main objective in creating this business plan for a benefit concert is to be able to create something tangible that I can share, as well as share the real world knowledge that I have gained in researching, and putting together this business plan. With this project I have gained real music industry knowledge …

Women Managing Women: A Good Idea?, Wendy Cook, Nancy Graber Pigeon, James L. Nimnicht

All Faculty Scholarship for the College of Business

As women continue to move into the workplace and into managerial positions, the wage gap for female employees is not improving. In this study, we examine the effect of having a female manager on the wages and hierarchical growth of female employees. Findings suggest that female employees may be better served by working for male managers.