Business Administration, Management, and Operations Commons^™

Oil Revenues As A Driver Of Macroeconomic Shocks: A Structural Vector Autoregression (Svar) Analysis Of The Interlinkages Among Economic Growth, Inflation, And Exchange Rate In Iraq, Wafi Salam Sulaiman Al-Suwaidi, Saif Al-Din Muhannad Abdul Qadir Al-Sarraf

Muthanna Journal of Administrative and Economics Sciences

This study investigates the structural impact of oil revenue shocks on the Iraqi economy over the period 1990–2024 using a Structural Vector Autoregression (SVAR) model. The analysis focuses on the dynamic interactions among oil revenues, economic growth, inflation, and the exchange rate. The results of the Phillips–Perron unit root test indicate that all time-series variables are stationary at level, justifying the estimation of the model in levels. The findings reveal that oil revenue shocks exert an immediate and statistically significant effect on inflation, whereas no significant contemporaneous impact is observed on either economic growth or the exchange rate. Furthermore, the …

“The Role Of Cyber Marketing In Achieving Marketing Share: “An Exploratory Study Of The Opinions Of A Sample Of Dairy Factory Employees In Mosul City”, Raad Yousif Waadallah Hussein, Rana Salem Mutab Al-Jubouri

Muthanna Journal of Administrative and Economics Sciences

This research aims to examine the role of cyber marketing—encompassing the dimensions of cyber attraction, cyber retention, cyber communication, and cyber learning—in achieving market share for dairy plants in Mosul. This study is conducted against the backdrop of a rapidly evolving competitive environment and the growing digital transformation within local markets. Its significance stems from the need for dairy plants to adopt modern marketing strategies that enhance their ability to reach customers, increase sales, and improve their competitive standing. The study employs a descriptive-analytical approach, utilizing SPSS (Version 26) and Smart PLS software. Data were collected from a sample of …

The Impact Of Free Cash Flows On Enhancing The Informational Content Of Accounting Information And Its Reflection On The Level Of Information Asymmetry , An Applied Study Of A Sample Of Commercial Banks Listed On The Iraq Stock Exchange, Hanan Ismail Midhyur

Muthanna Journal of Administrative and Economics Sciences

This research aims to analyze the impact of free cash flows on enhancing the profitability of commercial banks and to demonstrate their reflection on the level of information asymmetry in financial markets. It also seeks to clarify the role of voluntary disclosure and transparency as supportive factors in improving the predictive power of financial reports, as well as to analyze sectoral differences in the reflection of these cash flows on information asymmetry depending on the nature of banks, The study adopted a deductive approach in formulating the theoretical framework through reviewing books, journals, and local and international academic theses, while …

Target Costing Technique And Lts Role In Cost Management (An Applied Study At Al-Kufa Cement Plant), Hussein Abdul Hamza, Majeed A. Hatif

Muthanna Journal of Administrative and Economics Sciences

The research aims to present a conceptual framework for the Target Costing technique and its role in cost management, in addition to calculating the target cost of a local product and comparing it with the actual cost. This is achieved through adopting the optimal approach to determine the target cost, which involves analyzing activities, functions, and their costs in order to produce and deliver products in which all activities of the economic unit contribute, while eliminating non-value-adding activities. The goal is to reach a cost and quality level that ensures mutual benefit for both the economic unit and the customer. …

Measuring The Relationship Between Health Spending And Economic Growth In Iran Using The Ardl Methodology For The Period 2000 - 2024, Basima Nyaz Mohsin Al Mohammed

Muthanna Journal of Administrative and Economics Sciences

This study aims to measure and analyze the relationship between health spending and inflation and their impact on economic growth in Iran using the ARDL distributed autoregressive slowdown model for the period 2000 – 2024, describing health spending as one of the components of investment in human capital due to its role in improving the health of the population and raising the productivity and efficiency of the workforce, while inflation represents one of the macroeconomic variables that affect economic activity and the ability of individuals and institutions to spend Investment, as health spending represents an independent variable and inflation is …

The Impact Of Digital Transformation On The Advancement Of Functional Intelligence: An Analytical Study At The Ministry Of Labor And Social Affairs – Department Of Retirement And Social Security For Workers, Arwa Ahmed Abdel-Wahab

Muthanna Journal of Administrative and Economics Sciences

The substantial magnitude of digital transformation and the manner in which its operations are conducted necessitate a high level of attention and careful consideration prior to organizational implementation. Accordingly, this study was initiated to investigate the main and underlying challenges associated with the digital transformation process. The present research examines the impact of digital transformation on intellectual staffing among employees. It also seeks to determine the extent to which digital transformation affects job performance. To achieve the research objectives, a questionnaire was employed as one of the primary data collection instruments. The questionnaire consisted of three axes. The first axis …

Determining The Optimal Ratio Of Foreign Currency In Commercial Banks: An Analytical Study Of Exchange Rates, Abbas Ebd Al-Khudair Al-Shalan

Muthanna Journal of Administrative and Economics Sciences

The research aimed to help commercial banks avoid losses resulting from currency differences between the Iraqi Dinar and the US Dollar in their banking transactions and to estimate the optimal ratio for dealing in dollars. The research proved the impact of exchange rate fluctuations on local inflation rates and demonstrated the possibility of determining the optimal ratio for commercial banks' transactions in foreign currency, which avoids currency difference losses in their commitments and investments, as well as liquidity reduction risks. The research was conducted on a set of data on exchange rate fluctuations and inflation rates during the period (2005-2024). …

Examining The Role Of Digital Data In Supporting Financial Inclusion Through Fintech Services In Banks, Mohammed Sadiq Hlail Dhuwayhi, Alaa Nadim Odeh Attia, Dhulfiqar Hameed Abed Jaber

Muthanna Journal of Administrative and Economics Sciences

This paper attempts to explore the connection between the investment in digital data and the practice of financial inclusion through financial technology (FinTech) services in banks. The study applied a descriptive-analytic design and collected data using a questionnaire to a sample of employee of banking-sector. Statistical analysis has provided statistical significance regarding the positive relationship between the use of digital data and FinTech services, on the one hand, and the level of financial inclusion, on the other. It was also revealed that the quality of digital information and its integration with technological services can increase the availability of financial services …

The Sustainable Balanced Scorecard And Its Role In Performance Measurement And Evaluation To Achieve A Sustainable Competitive Advantage: A Case Study At Baghdad Soft Drinks Company, Amer Mansoor Hasoon, Basima Naser Hossein

Muthanna Journal of Administrative and Economics Sciences

The purpose of this research is achieving the Sustainable Balanced Scorecard (S.B.S.C) (financial and non-financial) in the measurement and evaluation of the performance for having a sustainable competitive advantage in Baghdad Soft Drinks Company in Iraq. In the research method in the theoretical part, the method used is deductive and then in the practical part in the company (the object of the research) is used by inductive method to realize the research objectives. It applies for the financial statements for 2023, 2024 and 2025. The previous data of the financial department of the company (accounting formulas subject) were merged and …

Human Capital Quality, Innovation And Economic Growth In Emerging Economies, Sajjad Karim Al-Juthaier

Muthanna Journal of Administrative and Economics Sciences

Objective: This study aims to uncover the long-term relationship and dynamics between local innovation, economic growth, and human capital quality in emerging markets and developing economies.
Methodology: The study employed Panel Distributed Lag Autoregressive (ARDL) and Nonlinear Autoregressive (NARDL) model frameworks for data analysis. The Human Capital Quality Index (HCQI) was developed over time (from 2015 to the present) for 52 countries, demonstrating a long-term and short-term asymmetric cointegration relationship between these data, exhibiting both symmetrical and asymmetrical patterns across different periods and within their respective sample intervals.
Results: The results revealed explanatory threshold effects, indicating that the optimization benefits …

A Commentary On Bisbey Et Al. (2025): Unpacking The Coordination Dynamics And Contextual Contingencies Of Team Resilience, Farzaneh Fouladi

Management Faculty Publications

No abstract provided.

Leadership Dynamics, Transparency, & Governance During Crisis In Religious Organizations: Discussing The Roman Catholic Church’S Centralized Authority, John D. Rudnick Jr, Raymond L. Enzweiler, Srecko Koralija

Interdisciplinary Journal of Leadership Studies

Abstract
This article considers two high-profile crises inside the Roman Catholic Church. The rejection of the Vatican audit in 2015 and the financial loss from a large investment in London real estate exemplify tension and balance between centralized, hierarchical leadership and institutional accountability. These cases examine leadership patterns relative to transparency, communication, and governance, evaluating the efficacy of centralized power under financial distress. The discussion is organized across pre-crisis, active crisis, and post-crisis phases by integrating insights from transactional, transformational, servant, and adaptive leadership style models. Performance improvement (PI) tools such as Before Action Reviews (BARs), After Action Reviews (AARs), …

Scalable Growth In High-Contact, On-Site Service Firms: Ambidextrous Competitive Logics And A Dual-Governance Mechanism Of Replication Quality, Wei Han

Dissertations and Theses Collection (Open Access)

This dissertation examines how high-contact, on-site service firms scale up. The central challenge is the stable reproduction of a recognizable service template across dispersed branches under customer heterogeneity, frontline discretion, relationship continuity, and local capacity pressure. Replication quality is defined as the branch-level stability of the service promise, execution rhythm, and exception-handling logic. It is measured directly through retention outcomes and service-failure outcomes, which capture continued acceptance of the service promise and visible breakdowns in service delivery.

The theoretical argument centers on two ambidextrous competitive logics. Local responsiveness requires branches to adapt service timing, provider matching, communication, and recovery work …

When The System Misreads The Working Caregiver: The Caring Elasticity Index And The Governance Of Participation Under Constraint, Rob E. Carpenter, Brandy Dial, Debaro Huyler, Andrew Krouse, Judy Sun

Human Resource Development Faculty Publications and Presentations

Organizations increasingly use digitally captured behavioral traces to infer engagement, performance, and participation. Yet visible activity is an imperfect proxy for underlying capability, particularly when structural constraints reorganize when and how participation occurs. Using working multigenerational caregivers as a theoretically revealing case, this paper develops a governance-centered account of how constraint-shaped participation variance in presence, timing, and pacing may be misclassified as disengagement within proxy-based organizational systems. We theorize this failure as a self-reinforcing control loop in which misclassification activates penalty-centered responses that further disrupt participation and contribute to capability-flow leakage. To address this inference-to-action failure, we specify the Caring …

A Commentary On Hong And Thoroughgood (2025): Exclusion Signaling As A Complementary Mechanism In Third-Party Reactions To Witnessed Gratitude, Farzaneh Fouladi, S. R. Aurora

Management Faculty Publications

No abstract provided.

Building Motivation Through A Christian-Based Vocational Sports Academy, Elasha E. Naylor-Cooper

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Type: Business Proposal Capstone

Project Overview: CTA Academy - Christian Technology and Athletics Academy - is a proposed private Christian school designed to provide 6-12 grade students with an alternative educational pathway that integrates academic achievement, Christian formation, career preparation, athletics, wellness, and leadership development. The project responds to concerns surrounding student engagement, motivation, academic performance, limited access to affordable private education, and the separation of academic, vocational, spiritual, and athletic development within traditional educational models. CTA Academy proposes a diversified funding model, including scholarship-supported funds, college and business partnerships, donors, sponsors, and fundraisers. This model seeks to make …

More Than A Crown: A Pageant Director’S Guide, Kenyonn Demps

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Overview

More Than a Crown is a practical leadership and operational workbook designed to guide current and aspiring pageant directors through the process of developing, organizing, and executing a meaningful and successful pageant program. The workbook provides structured guidance for establishing the pageant’s purpose and identity, developing timelines and budgets, recruiting and communicating with contestants, coordinating volunteers and stakeholders, securing sponsorships, planning production elements, managing judging processes, and creating an intentional participant experience. More than an event-planning resource, the workbook encourages directors to approach pageantry as a leadership platform capable of creating confidence, connection, personal development, and lasting impact. …

Service Robots With Low Anthropomorphism In Restaurants: Consumer Reactions And Implications, Ferhat Eren, Volkan Genc

Journal of Global Hospitality and Tourism

This study investigates consumer responses to low-anthropomorphic service robots in restaurant front of-house roles using the AIDUA (Artificially Intelligent Device Use Acceptance). Data from 1,268  participants were analysed using PLS-SEM. The results revealed that social impact and  anthropomorphism significantly influenced both performance and effort expectancy, while hedonic  motivation influenced only performance expectancy. Performance expectancy strongly influenced  emotions, which in turn significantly influenced both the willingness to use service robots and objections  to their use. However, effort expectancy did not significantly influence emotions. The findings validate the  AIDUA model in this context and offer practical insights for robot design and implementation.

Covid-19 Impact On The Swiss Hotel Industry: A Time Series Analysis On 4-Stars Hotels, Yann Queckenstedt, Tianshu Zheng

Journal of Global Hospitality and Tourism

This study investigates the impact of COVID-19 on Swiss 4-star hotel arrivals using time series analysis and forecasts future demand through 2025. Employing a seasonal autoregressive integrated moving average model with intervention analysis, monthly arrival data from January 2005 to December 2022 were analyzed to quantify pandemic-related disruptions. Forecasts from January 2023 to December 2025 suggest a full recovery by March 2023, marking a 36-month rebound period. The pandemic’s economic impact mirrored downturns last seen in the 1970s, underscoring its severity. Findings offer actionable insights for hotel managers and tourism stakeholders, particularly in revenue management and strategic planning. Unlike prior …

Cultural Humility In The Workplace: A Causal-Comparative Study Of Foreign And Local Hire Employees In International Education, Natalie A. Ortiz

Electronic Theses and Dissertations

Cultural humility is recognized as a framework for fostering respectful relationships in culturally diverse workplaces. However, limited research has examined cultural humility within international education in regard to workplace dynamics and power imbalances that may exist between foreign and local hire educators. The purpose of this quantitative causal-comparative study was to examine differences in perceived cultural humility levels between foreign and local hire employees in PreK-12^th grade private international schools in Central Asia and Eastern Europe. The study also examined whether years of international educational experience and the number of international educational assignments influenced perceived cultural humility levels. Data …

Mutual Respect And Reciprocal Trust On Proactive Engagement In Construction Team Relationships, Brent Greuter

PhD in Organizational Leadership

The coordination of complex work among diverse project stakeholders in multifamily construction depends on interpersonal relationships. This quantitative, nonexperimental study examined whether mutual respect and reciprocal trust influence proactive engagement in the relationships among personnel working in the U.S. multifamily construction industry. Leader–member exchange theory provided the primary theoretical framework. Data from 144 participants were analyzed using descriptive statistics, reliability analysis, exploratory factor analysis, Pearson correlations, and multiple linear regression. Workplace respect was represented by coworker respectful workplace climate, perceived workplace respect, and experienced workplace mistreatment; reciprocal trust comprised integrity, competency, benevolence, and commitment; and proactive engagement comprised vigor, dedication, …

The Impact Of Ai-Driven Customer Relationship Management On Sustainable Performance: The Mediating Role Of Digital Customer Experience, Muhammad Ibrahim Jawad Al-Dulaimi

Journal of Economics and Administrative Sciences

This paper addresses the limited understanding of how Artificial Intelligence–driven Customer Relationship Management (AI-CRM) influences sustainable performance in emerging economies, particularly through the mediating role of digital customer experience. The study aims to examine the effect of AI-CRM on sustainable performance and investigate whether digital customer experience mediates this relationship. AI-CRM is operationalized through predictive and operational analytics, while sustainable performance is measured using the triple bottom line dimensions: economic, environmental, and social. A quantitative, cross-sectional research design was adopted. Data were collected through a structured questionnaire administered to 168 customers of hypermarkets affiliated with the Iraqi Ministry of Trade …

Enhancing Institutional Performance Through Agile Leadership And Knowledge Management: Evidence From Iraqi Universities, Maha Farooq Ezzat

Journal of Economics and Administrative Sciences

Higher Education Institutions (HEIs) operating in Volatile, Uncertain, Complex, and Ambiguous (VUCA) environments face unprecedented managerial challenges. Over the last few years, traditional hierarchical control systems have become less suitable for developing the agility and innovation needed to maintain institutional performance. To date, research has focused on agile leadership and knowledge management separately, but there is a significant gap in the theoretical and empirical literature on their interaction within the higher education system in Iraq. This paper attempts to fill this gap by exploring the interaction between agile leadership, processes of knowledge management (tacit and explicit), and institutional performance. The …

The Impact Of Organizational Ergonomics On Job Burnout: Evidence From Higher Education Institutions In Iraq, Zainab Shakir Jubair Al-Zalmi

Journal of Economics and Administrative Sciences

This research aims to examine organizational ergonomics and its impact on job burnout among a random sample of teaching and administrative staff employed at universities, colleges, and institutes within higher education institutions in Iraq. This topic is of considerable importance because improving organizational ergonomics can enhance the work environment, increase job performance, and promote employee well-being. The research also seeks to address the problem of occupational stress and excessive workloads resulting from increasing teaching and administrative tasks assigned to employees in higher education institutions. These pressures contribute to higher levels of job burnout and adversely affect employee performance and job …

Tribal Governance And Organizational Performance In Iraqi Government Organizations: The Mediating Role Of Employee Competency And The Moderating Role Of Merit-Based Management Systems, Roohallah Noori, Maryam Tehrani, Yousef Vakili, Qasim Ali Raheemah Farttoosi

Journal of Economics and Administrative Sciences

Iraqi governmental organizations face a persistent governance crisis in which tribal affiliation - rather than merit – influences recruitment, promotion, and resource allocation decisions, yet the quantitative structural impact of this informal institutional logic on organizational performance remains underexamined. This study aims to examine the direct impact of tribal governance on organizational performance in Iraqi ministerial and governmental organizations, and to test the mediating role of HRM practices effectiveness and employee competency, and the moderating role of merit-based management systems in this relationship. A quantitative cross-sectional survey was conducted with 414 managers and senior specialists across Iraqi governmental organizations, using …

The Impact Of Flexible Work Arrangements On Employee Performance: Evidence From Private Universities In Baghdad, Mariam Adeeb Rasheed, Noor Khalil Ibrahim

Journal of Economics and Administrative Sciences

This study examines the effect of Flexible Work Arrangements (FWAs) (flexible scheduling, compressed workweek, and telecommuting) on employee performance among administrative leaders in private universities in Baghdad. Addressing inconsistent findings in prior research regarding whether different forms of workplace flexibility contribute equally to employee performance. Guided by Social Exchange Theory, a quantitative cross-sectional design was employed using data collected from 321 administrative leaders across 15 private universities in Baghdad. Measurement reliability, convergent validity, discriminant validity, and confirmatory factor analysis were assessed using the covariance-based structural equation modeling (CB-SEM) procedure in SmartPLS4. The proposed hypotheses were subsequently tested through structural model …

Random Forest Algorithm Vs. Linear Regression For Financial Performance Determinants: Evidence From Iraqi Mixed-Sector Firms, Odaiy Obaid Zeidan, Mustafa Habib Mahdi

Journal of Economics and Administrative Sciences

This paper examines the predictive factors of financial performance among Iraqi mixed-sector firms, comparing the predictive power of traditional Ordinary Least Squares (OLS) regression with the Random Forest (RF) machine learning algorithm. Utilizing annual data from 11 firms over the period 2015–2020, the study measures financial performance using Return on Assets (ROA), Return on Equity (ROE), and Return on Sales (ROS). OLS regression identified the directional relationships and p-values, whereas Random Forest evaluated predictive accuracy and modeled nonlinear relationships. The OLS results indicate that firm size, liquidity, productivity, and cash-to-asset ratio have significant positive effects on financial performance, while the …

The Moderating Effect Of Digital Literacy On The Relationship Between Ai Interaction Quality And Consumer Emotional Engagement, Ali Thamer Ali Al-Ibadi

Journal of Economics and Administrative Sciences

As artificial Intelligence (AI) is having an increasing influence on the consumer-brand relationship, empirical evidence of the effects of AI-powered real-time communication on emotional brand engagement over time is scarce. Based on the Digital Emotional Brand Engagement (DEBE) model consisting of four outcome dimensions (Affective Engagement, Cognitive Engagement, Behavioral Engagement, Identification, and Emotional Attachment). The study proposes and empirically tests a model of four dimensions of AI interactions (Responsiveness and Availability, Personalization, Conversational Quality, Problem Resolution Efficiency). A descriptive-correlational quantitative design was adopted, and a sample of 400 consumers who had recently used AI-powered customer service was drawn. Multiple regression …

Key Factors Affecting Arable Land Areas In Iraq: An Analytical Economic Study (1990–2021), Duaa Emad Ahmed, Osamah Kadhim Jbara, Kais Hassan Alwan

Journal of Economics and Administrative Sciences

This paper aims to measure and analyze the factors affecting arable land areas in Iraq during the period (1990–2021), to determine the nature of the relationship between these factors in the short and long term. The study analyzed the relationship between the quantity of nitrogen and phosphate fertilizers used in agriculture, the volume of water inflow from the Tigris and Euphrates rivers, and investment allocations for land reclamation projects. It evaluated their impact on arable land areas in Iraq. Results using the ARDL methodology indicated a long-term cointegration relationship between the variables through the bounds test. The F-value reached 7.597. …

Diagnosing Influential Observations Via Hybrid Secretary–Osprey Optimization Algorithm (Hsooa) In Gamma Regression Models For Fasting Blood Glucose Data, Luay Adil Abduljabbar, Sabah Manfi Ridha

Journal of Economics and Administrative Sciences

Influence diagnostics are essential for identifying influential observations that may affect the estimation accuracy of regression models. Classical diagnostic measures such as Cook's Distance and DFFITS may become less effective in complex or highly dispersed datasets. In this study, a new Hybrid Secretary–Osprey Optimization Algorithm (HSOOA), based on the integration of the Secretary Bird Optimization Algorithm (SBOA) and the Osprey Optimization Algorithm (OOA), is proposed for influential observation detection in the Gamma Regression Model (GRM). This optimization framework successfully achieves an optimal balance between global exploration and local exploitation. The proposed HSOOA framework was applied to a real medical dataset …