Business Administration, Management, and Operations Commons^™

On The Brink: Unveiling The Crisis Of Burnout Among Va Clinic Physicians, Aaron Clarke

Theses, Dissertations and Capstones

Introduction: This study investigates the significant challenge of burnout among physicians at Veterans Affairs (VA) clinics. Characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment, physician burnout is a growing concern that compromises the well-being of the doctors and the quality of healthcare they provide. Recent studies have shown an alarming increase in burnout symptoms among healthcare providers, reflecting systemic issues that adversely affect patient care and the operational efficacy of healthcare institutions.

Purpose of the Study: The research aimed to dissect the intricate effects of physician burnout on medical outcomes within the VA healthcare system’s outpatient settings. …

Ua35/3 Provost's Message, Wku Provost

WKU Administration Documents

2024 Provost's Messages issued to faculty & staff via email. Discussions of Biochemistry, death of Craig Cobane, awards, freedom of speech, Graduate Studies, Registrar, Research & Commercialization, Gordon Ford College of Business, and Ogden College of Science & Engineering.

Perceiving Less But Wasting More: The Relationship Between Perceived Resource Scarcity And Consumer Food Waste, Bonnie Simpson, Rhiannon Macdonnell Mesler, Katherine White

Management and Organizational Studies Publications

Consumers' food-related behaviors often culminate in significant food waste. Surprisingly however, limited attention has been given to psychological reasons why this occurs. Across four studies, this research suggests that, because perceived resource scarcity activates a resource acquisition goal, under conditions where product scarcity is not present it leads consumers to engage in inaccurate over-acquisition of resources (i.e., food), resulting in greater waste. Studies 1a (quasi-experimental field study) and 1b (lab experiment) test the role of perceived resource scarcity in predicting food acquisition and waste. Studies 2a and 2b are correlational and measure household food waste to demonstrate that resource acquisition …

Good Times, Bad Times: Small Business Social Responsibility And Community Crisis Response In Small To Midsized Communities, Amber Monique Chatelain

Theses, Dissertations and Capstones

It is common practice for small businesses to support their local communities through social responsibility and citizenship behaviors. Small business response to local crisis events and participation in relief efforts can serve as an indicator of the company’s awareness of community events and signal to customers their embeddedness in and commitment to the local community. Using primary data and an experimental methodology, this dissertation examines customer perceptions of small business’ response to community crisis. Specifically, this study examines customer perceptions of trust and loyalty, and customers’ purchase intent for small businesses that participate in socially responsive behaviors in the face …

Facilitating Factors For Female Leadership In Finance, Haleigh Woloszak

Honors Program Theses

High levels of gender inequity remain in finance leadership positions. This research is interested in the factors that facilitate female leadership in finance roles as opposed to the challenges women face in this industry. Through semi-structured interviews and thematic analysis, this paper explores the education, career development, organizational practices, professional support networks, and personal factors of successful women in finance. Commonalities among interviewee’s responses suggest that capabilities, one’s perspective on their career, personal support and domestic responsibility, and workplace relationships play a role in the success of the women in our sample. Additionally, participants discuss in depth specific organizational and …

The Transformative Impact Of Business Intelligence On Unemployment Insurance: Enhancing Decision Making And Operational Efficiency Through A Mixed-Methods Approach, Md Abu Sayem, Fariba Chowdhury, Supti Charkabarty Shadhana, Jerry W. Ferry, Ahmed Selim Anwar

Finance, Economics, and Data Analytics

Background: The increasing complexity and demands of Unemployment Insurance (UI) systems necessitate innovative approaches to enhance Decision Making (DM) and Operational Efficiency (OE). Business Intelligence (BI) offers potential solutions by providing data-driven insights that can transform the administration of UI. This study examines the impact of BI on UI, focusing on DM as a mediator and OE as a moderator, within the framework of the Resource-Based View (RBV) theory.

Methods: A mixed-methods approach was employed, combining quantitative and qualitative data. Surveys were administered to UI professionals to collect quantitative data, which were analyzed using regression, mediation, and moderation techniques. Qualitative …

Risky Business: Executive Compensation Attributes And Enterprise Risk Management, Stephanie Austin-Campbell

Doctor of Business Administration Dissertations

Banks are among the most powerful corporations across the globe. The banking sector is the lifeblood of the economy, and excessive bank failure can have devasting consequences for economies worldwide. The economic crisis of 2008 began in the U.S. and encapsulated other countries. Using regression analysis models, this study examined the relationship between specific executive compensation elements and the organizational strategies used to manage enterprise risk through the lens of Behavioral Agency Theory (BAM). BAM is incorporated into the study to explain how different forms of executive compensation influence executives’ tendencies to appropriately mitigate gains and losses. Historically, incurred agency …

Success-Oriented Corporate Accelerator Model: Mechanisms And Conditions That Amplify A Firm's Innovation Impacts, Felipe Eduardo Negritto

CGU Theses & Dissertations

My dissertation focuses on the Corporate Accelerator (CA) as a firm's organizational artifact that, configured correctly and with the accompanying enabling conditions, can significantly contribute to enhancing a firm’s long-term innovative capability. Using a Critical Realist approach with a mixed-methodology, I describe seven CA mechanisms, four in detail, that emerge from my data collection, from 13 large organizations across 3 continents, as generators of innovative results. I also describe more than 60 new micro foundations that will bolster existing firm dynamic capabilities to enable the amplification of the CA’s innovation benefits. The Full Stack CA emerges as the CA type …

Navigating The Complexities Of Engineering Management: Insights Into Metrics, Measurements, And Pitfalls, Charles Daniels

Engineering Management & Systems Engineering Faculty Publications

In the realm of Engineering Management, the reliance on metrics and measurements stands as a cornerstone for effective decision-making processes. These quantitative tools offer insights into performance dynamics and facilitate informed strategic choices. However, the uncritical application of metrics devoid of profound domain expertise presents significant challenges. This abstract explores the pitfalls inherent in utilizing metrics and measurements within Engineering Management without comprehensive understanding, emphasizing the potential consequences and proposing strategies for navigating this complex terrain.

Emotional Expression Between Ceo And Chairperson As A Micro-Foundation Of Organizational Capabilities: An Exploratory Mixed Methods Study, John Paul Stephens

Faculty Scholarship

The work relationships between CEOs and Chairpersons are key to the functioning of the firm. This study uses survey and interview data to explore how these work relationships serve as a micro-foundation for an organization's communication climate. Survey data suggested that CEO-Chairperson relationships can be characterized by emotional carrying capacity (ECC; constructively expressing more positive and negative emotions). The survey-based model further demonstrated that CEOs and Chairpersons perceive their ECC to positively predict organizational communication climate and, in turn, knowledge creation capabilities. The latter, in turn, are positively associated with firm performance. CEO-Chairperson dyadic interview data supplemented the associations identified …

Toward Equal Access: A Model For Lay Advocacy Programs Serving People Who Are Deaf Or Hard Of Hearing, Melissa Bell

JADARA

Advocacy programs are prevalent among state government agencies that specialize in serving persons who are deaf or hard of hearing around the United States. The work is crucial to ensuring equal access and equal opportunity, yet the lay advocacy profession is not yet formalized with certification, ethical standards, or training programs for advocates serving this population. Research was conducted to advance efforts to maximize these programs’ effectiveness by compiling components of an ideal model for lay advocacy programs. Directors from state agencies that specialize in serving this population around the country refined the model and described the structure of their …

Do Pediatric Patients That Receive Dexmedetomidine As Premedication Experience Less Emergence Delirium Than Pediatric Patients That Receive Midazolam As Premedication?, Shelby Mccloud

Theses, Dissertations and Capstones

Title: Do pediatric patients that receive dexmedetomidine as premedication experience less emergence delirium than pediatric patients that receive midazolam as premedication?

Problem Statement: Midazolam remains the current choice within the practice for premedication in the prevention of emergence delirium, however as research continues there could possibly be a gap between the research and current practice. Throughout the practice of pediatric anesthesia most providers choose to premedicate with midazolam while there may be a more beneficial option of dexmedetomidine.

Results: The study found a significant variance in the incidence of emergence delirium among pediatric patients, ranging from 18.1% to 89%, depending …

Limitations And Potential Dark Sides Of Transformational Leadership: The Case Of The Founder And Former Ceo Of Theranos, Wenjuan Guo, Junnan Cui, Lucy Arendt, Jamie O'Brien

Faculty Publications - Accounting

Transformational leadership is widely recognized as an effective leadership style; however, it is important to recognize its potential misuse, where it may serve a leader’s self-interests at the expense of others, both inside and outside the organization. In this article, we present an experiential exercise that uses the case of Theranos and its founder and former CEO, Elizabeth Holmes, to highlight the limitations and potential dark sides of transformational leadership. In this exercise, students watch three YouTube videos about Holmes, identify the characteristics of Holmes that match transformational leadership, and discuss issues with her leadership style. This exercise can be …

Taking Flight Or Taking A Pass? Exploring Factors Influencing Consumer Willingness To Pay For Evtol Travel, David C. Ison

International Journal of Aviation, Aeronautics, and Aerospace

The Advanced Air Mobility (AAM) industry is experiencing significant growth due to technological advancements and increasing demand for efficient travel experiences. The market is expected to reach $45 billion by 2030, with major players like Joby, Archer, Beta, and Wisk dominating. This study aimed to assess public willingness to pay for AAM services using eVTOLs, using Amazon's Mechanical Turk platform. The survey yielded a response rate of 85.8%, with 1,622 completed surveys. The study found that younger urban consumers were more willing to pay higher prices for AAM electric vertical takeoff and landing (eVTOL) aircraft trips than older participants, possibly …

Io’S Role In Making Universities Better Places To Work: A Panel-Led Workshop, Christa Kiersch, Nicole Gullekson, Thomas M. Cavanagh, Kurt Kraiger

Barowsky School of Business | Conference Presenations

This session will engage participants in an interactive workshop designed to inspire and support positive change within university-based work environments. Our core proposition is that IOtrained faculty are uniquely positioned to impact our universities and lead them to becoming better places to work. Four panelists will share their experiences in positively impacting their own higher education workplaces through employee engagement strategic initiatives, work-life balance and caregiver support, organizing a union, and IO-informed university leadership. These experiences will serve as a spark for attendees to consider specific ways in which they can influence their own universities. The second half of the …

Managing In A Regressive Legal Environment: Employers Need To Stay The Course Of Nondiscrimination, Michael T. Zugelder

Finance Faculty Publications

Federal law expanded civil rights and equal opportunity to all employees. Major U.S. employers have embraced the expansion by using affirmative action plans and diversity, equity, and inclusion policies. Concerns raised by a more conservative Supreme Court and its reversal of affirmative action in higher education, the recent enactment of regressive state laws aimed to diminish the rights of the LGBTQ+ community and invalidate affirmative action and DEI efforts should not be allowed to discourage the progress made. Employers can and should stay the course of expanded civil rights and equal opportunity in the workplace for all firm employees.

The Moment Of Beijing, Zhang Yue

MA Projects

After a complete COVID-19 lockdown of three years, most Chinese people crave opportunities to replenish their already waned and suffocated needs in the cultural and artistic realm (21st Century Economy, 2023). Seeking this invaluable time to enhance city influence and cultural image, major metropolises, especially Beijing, actively appeal to various exhibitions, shows, and cultural tourism resorts. The scope is almost unprecedented: cultural tourism, music, art, fine art, creative art, and traditional produce harmoniously integrate and captivate thousands of people. People’s need for art and culture is here, and Beijing is ready to make full strides. It is at this critical …

Bunzi, Non-Profit Contemporary Art Center For Archive And Craftmanship In Abidjan, Ivory Coast., Kinda Ghandour

MA Projects

Growing up in Abidjan, Ivory Coast, I discovered my passion for arts through my fine art teacher. Every two months, she would arrange visits to the Cecile Fakhoury gallery or the Donwhahi foundation. As I walked through these spaces, my imagination and mind expanded. These contemporary art platforms opened doors to me, giving me the opportunity to work in the arts. Cecile Fakhoury has proved that west African art offers great promise and growth since 2013. According to artsy, Aboudia was one of the top 20 selling artists in 2022. The 1-54 art fair, which has existed for 10 years, …

"Mind Over Heart?": Exploring The Influence Of Emotional, Cognitive, And Behavioral Responses To Csr In Challenging Times, Anastasiya Saraeva, Irene Garnelo-Gomez, Hamed Shamma

Faculty Journal Articles

A lot of previous research has focused on the public’s intentions to support organizations based on their actions related to Corporate Social Responsibility (CSR). However, people’s perceptions of CSR during challenging times are yet to be fully explored. This study aims to fill this gap by investigating the relationship between the public’s emotional, cognitive, and behavioral responses to CSR during uncertain times (i.e., a global pandemic). A total sample of 407 responses were collected during the first wave of the global pandemic across two countries, representing the European and African continents. The results show that in challenging times, negative emotions …

Unlv Title Iii Aanapisi & Mcnair Scholars Institute Research Journal 2024, Jesica Godinez-Paredes, Kian Hassankhan, Apia Hickman, Robin Ruth Kee, Kevin Ayala Pineda, Briana Melendez, Kalli Ramos, Saturn L. Reyes, Fabian Leija, Selena Pepe, Silva Topchyan, Celeste Ainsley, Mayra Arzate, Jessica Balistreri, Zantana Ephrem, Mirella Jasso, Karl Panou, Nichole Pelaez, Miklo Alcala, Akshay Dave, Mey Mey Heng, Michael Finkle, Janessa Montenegro, Reynafe Naol Aniga, Victor Mejia, Angelica G. Diaz, Anayeli Flores-Garibay, Kari Lee Joe Goold, Samantha Hernandez, Lianelys Cabrera Martinez, Caitlin Reynolds, Kimberly N. Usbeck, Abdulrahman Alahdal, Angelica Diaz, Willaine Mae Kahano, Raquel Jackson, Cecia Ruiz-Hernandez, Kers Ung-Watson, Yessenia Henriquez, Vanessa Marie Booth, Alexia Brown, Darlyn Magana, Bianca Navarro, Nicholas Pereira, Gia Renemae Calip, Lucky Heng, Ralph Sagun, Lucas Abreu, Alexandra Maria Acosta, Tristan Benally, Cosset Hernandez Pena, Adrian Montenegro, Cierra Paaaina-Daquioag, Nicole Torosian, Tracy Fuentes, Julissa Martinez, Medina Mcallister, Michal Newhouse-Van Vlerin, Tiria Carr, Nima Abkenar, Isabella Aceituno, Yuhan Bi, Victoria Campos, Melika Cummings, Zachary J. Johnigan, Alexis Sotolongo-Marin

McNair Journal

Journal articles based on research conducted by undergraduate students in the AANAPISI, LSAMP, and McNair Scholars Program.

Table of Contents

About AANAPISI

Dr. Chris Heavey, Interim President

Dr. Keith Rogers, Vice President for Student Affairs

Ms. Zhanna Aronov, Associate Vice President for Retention & Outreach

Impact Of Female And Male University Instructors Revealing Their High-Functioning Autism To Their Students, Gundars Kaupins, Tim Chenoweth

Management Faculty Publications and Presentations

High-functioning autism, informally known as Asperger’s, involves diminished social skills considered important for university instruction. In an experiment, 370 freshmen and sophomores mostly Caucasian students from a western U. S. university responded to a survey to investigate whether male or female instructors might equally benefit from higher initial student impressions of their teaching ability. Role Congruity Theory suggests that individuals will be supported when their characteristics align with their group’s social roles. The theory implies that women should follow female stereotypes involving more empathy and social skills and less systemization. Examples of social skills include smooth back-and-forth conversations, appropriate eye …

Climate Risk, Insurance Retreat, And State Response, Mark P. Nevitt, Michael Pappas

Faculty Articles

Climate change is fundamentally destabilizing the private insurance industry, with many high-profile insurance companies exiting states in the face of catastrophic, climate-­induced risk. This rapid "insurance retreat" represents a major market signal in response to climate-exacerbated risks. Private businesses are making actuarial decisions, assessing that some locations are just too vulnerable to insure. At the same time, this insurance retreat also poses a policy challenge for states as they react to the mounting insurance gaps left by exiting private insurers.

This Article analyzes insurance retreat, its attendant policy challenges, and the lessons that can be drawn from state responses. It …

Criminal Recordkeeping, Andrew K. Jennings

Faculty Articles

Business managers must create and keep records for decision-making. Yet doing so presents an obvious problem for those who manage illegal businesses: their records would make for powerful evidence in the hands of prosecutors. That problem raises a question—why would one knowingly create and keep such records when their mere existence risks detection and sanction? The answer, in short, is that the interaction of illicit activity’s complexity and continuity compels recordkeeping. A business, including a criminal one, cannot be managed without adequate information about its operations, obligations, and condition. Just how complex and long-lived its affairs are will drive the …

Human Capital Disclosure & Corporate Governance: The New Evidence, George S. Georgiev

Faculty Articles

This Article explores the evolution of human capital disclosure—firm-supplied information about various workforce-related matters—as a factor in contemporary corporate governance. Regulatory and nonregulatory developments from recent years have upended longstanding practices and generated extensive new evidence. Most notably, the Securities and Exchange Commission (SEC) adopted a human capital management (“HCM”) disclosure mandate in 2020, which, though long overdue, was criticized from the outset for its modest scope and lax design. In the meantime, courts have taken a renewed interest in board of directors’ oversight responsibilities in a number of areas, including HCM, while labor’s power has unexpectedly increased in some …

The Department Chair’S Role In Fostering Equity: Faculty Evaluation, Susan Morgan, Lynn Bartels

SIUE Faculty Research, Scholarship, and Creative Activity

No abstract provided.

Optimizing Organizational Growth: Exploring The Integration Of Business Development, Leadership And Project Management, Nathalia Romao

Harrisburg University Dissertations and Theses

This quantitative study investigates the integration of business development, leadership, and project management practices to optimize organizational growth. Despite the extensive literature on business management, organizations continue to face challenges such as communication gaps, monitoring inefficiencies and discrepancies in the division of tasks, which undermine performance and stakeholder satisfaction. This research aims to identify effective strategies for aligning these critical areas, focusing on agile, waterfall methodologies and a hybrid project management suggestion. Opinion research and correlational analysis will be carried out to collect and analyze data from professionals from various sectors. Cross-sectional and longitudinal surveys provide information on current integration …

Service Coproduction Failure: The Role Of Service Provider Type And Role Clarity In Customer Participation's Impact On Causal Attribution And Emotional Outcomes, Dana Amiri, Abdolali Mortazavi, Faegheh Taheran

Marketing Faculty Publications

The article focuses on how customer participation, service provider type (human vs. non-human), and role clarity affect blame attribution and emotional outcomes during service failures. Topics include the interaction between service provider type and customer role clarity in determining blame; the impact of customer participation on internal versus external attribution; and the emotional responses linked to these attribution patterns.

[Review Of The Book Remote Work Revolution: Succeeding From Anywhere, By T. Neeley]., Taylor Rodriguez

Educational Leadership & Workforce Development Faculty Publications

A consistent takeaway from research conducted on effective learning and working environments is that communication is key. In remote work and learning environments, communication comes from many different platforms, can be asynchronous and synchronous, and requires specific techniques, trust, and technology to be effective. Every salient point from the Remote work revolution: Succeeding from anywhere (Neeley, 2021), comes down to one central concept: communication. Technology and engineering educators will find the foundational concepts of this book pivotal to help guide remote education, especially in laboratory settings; potentially increasing the reach of their programs.

Examining The Antecedents Of Return Policy Leniency In Ecommerce, E. Mitchell Church, Richelle Oakley Dasouza, Olajumoke A. Awe

Management and Decision Sciences

As eCommerce has become widespread, the challenge of successfully navigating the returns process has grown perilous. The product returns issue is even more difficult for microenterprises that sell unique or custom products with fewer resources. The authors examined the impact of the antecedents of return policy leniency, specifically economic and social success factors. Using a web crawler over a 24-week period, the authors collected and analyzed data for a sample of 781 shops from Etsy, an eCommerce platform. Results indicate that the well-studied factor of sales, in addition to a new social factor – community dialogue – impacts an Etsy …

A Case Of One Step Forward And Two Steps Back? An Examination Of Herbicide-Resistant Weed Management Using A Simple Agroecosystem Dynamics Model, Srinadh Kodali, Chris Flores-Lopez, Isabelle Lobdell, Branson Kim, James C. Russell, Lane Michna, Benjamin L. Turner

Mechanical & Aerospace Engineering Faculty Publications

Global herbicide-resistant weed populations continue rising due to selection pressures exerted by herbicides. Despite this, herbicides continue to be farmers’ preferred weed-control method due to cost and efficiency relative to physical or biological methods. However, weeds developing resistance to herbicides not only challenges crop production but also threatens ecosystem services by disrupting biodiversity, reducing soil health, and impacting water quality. Our objective was to develop a simulation model that captures the feedback between weed population dynamics, agricultural management, profitability, and farmer decision-making processes that interact in unique ways to reinforce herbicide resistance in weeds. After calibration to observed data and …