Business Administration, Management, and Operations Commons^™

دور التدريب في إدارة الجودة المستدامة: دراسة تحليلية في مطبعة شهداء الشرطة في وزارة الداخلية العراقية, أسامة احمد حجيل, اسيل علي مزهر

Muthanna Journal of Administrative and Economics Sciences

الهدف الأساسي في هذه الدراسة هو تسليط الضوء على تأثير برامج التدريب في ادارة الجودة المستدامة , اذ تم تمثيل عينة الدراسة في العاملين في مطبعة شهداء الشرطة الاستثمارية التابعة الى وزارة الداخلية العراقية وكان عدد العاملين (بين ضابط ،وموظف ،وشرطي ، عمال بصفة عقد )هو (170) عامل لذلك تم صياغة مشكلة الدراسة وأهدافها وفقاً لمتغيرات الدراسة ، وكذلك تم صياغة فرضياتها وفق متغيرات الدراسة ، ولغرض تحليل بيانات الدراسة تم اعتماد الاستبانة لتحليل إجابات العاملين اذ تكونت من ( 41) سؤال موزعة على ابعاد متغيرات الدراسة و كانت نسبة الاستبانات الصالحة للتحليل (92%) اذ كان عدد الاستبانات الصالحة (156) …

علاقة التغيير التنظيمي في تحسين جودة الخدمات الصحية دراسة ميدانية في مستشفى الملك خالد بتبوك, أحمد محمد حامد الجهني

Muthanna Journal of Administrative and Economics Sciences

يعد التغيير التنظيمي عملية ضرورية للتحسين والتطوير المستمر، ولذا يهدف البحث إلى تحديد الأبعاد الرئيسية في التغيير التنظيمي وتحديد علاقتها في تحسين جودة الخدمات الصحية؛ خصوصاً في ظل برنامج التحول الصحي في المملكة العربية السعودية للخصخصة. هذا ويعد التغيير -وخاصة التنظيمي منه- تحدٍ للإدارة العليا والعاملين مع ضرورة ضمان مستوى عالِ من جودة الخدمات الصحية في القطاع الحكومي، وبالتالي وجود تغيير في خصخصة القطاع سوف يتأثر دون أدنى شك إيجابياً أو سلبياً، وهذا ما ركَّز عليه البحث. وقد استُخدم في البحث أداة الاستبانة للتحليل الوصفي لعينة عشوائية عددها (٣٠١) بين إداري وصحي من مجتمع المنظمة، والذي يبلغ (١٣١٣) فردا؛ للوصول …

اسهام الذكاء التنافسي في تحقيق الميزة التنافسية المستدامة: دراسة استطلاعية, عبدالعزيز بشار حسيب زكريا, عبدالله هاني صالح

Muthanna Journal of Administrative and Economics Sciences

يسعى البحث الحالي الى اختبار الدور الذي يمكن ان يسهم به الذكاء التنافسي في تحقيق الميزة التنافسية المستدامة من خلال دراسة استطلاعية في مجموعة شركات كرونجي للمشروبات الغازية والمياه الصحية والعصائر والالبان ومشروبات الطاقة المحدودة، اذ تمثلت المشكلة البحثية بعدم ادراك عينة البحث لأهمية استخدام الذكاء التنافسي لأجل بناء ميزة تنافسية مستدامة، وللحصول على البيانات اللازمة لاستكمال متطلبات البحث تم بناء استبانة بوصفها اداة البحث الرئيسة وزعت على عينة البحث التي تمثلت ب (56) من الافراد العاملين ممن هم بدرجة (مدير عام، مدير قسم/ وحدة، مشرفي الخطوط الانتاجية، فنيين)، وتم اعتماد البرمجيات الاحصائية (SPSS V26) و (AMOS V24) لتحليل تلك …

Budget Participation: Interaction Effects Of Work Engagement And Empowerment, Yew-Ming Chia Dr, Lewis Grant Mr

Jurnal Akuntansi dan Keuangan Indonesia

This study investigates the two-way interaction effects of work engagement and empowerment on the degree of employees' budget participation industry in Scotland. Data are collected from 159 employees via an online questionnaire and analyzed using multiplicative regression analysis. The results confirm the presence of a two-way interaction effect between work engagement and empowerment on the degree of budget participation at a statistically significance level (p = 0.0002). Further analysis indicates that the higher the empowerment, the greater its enhancing effect on the positive relationship between work engagement and the degree of employees' budget participation. This study provides one of the …

Tinjauan Analisis Desain Grafis Pada Konten Infografis Transportasi Darat Instagram Dewan Transportasi Kota Jakarta: Studi Kasus Tahun 2021, Hardika Widi Satria, Putri Ayu Ningtyas, Muhammad Anas Ramadhan Sumirat

Jurnal Vokasi Indonesia

Paper ini membahas desain grafis di dunia periklanan dan pemasaran. Desain Grafis menggunakan kata, gambar dan elemen grafis untuk berkomunikasi serta merupakan bagian dari ekspresi verbal-visual. Infografis saat ini banyak diaplikasikan di dunia periklanan. Dewan Transportasi Kota Jakarta (DTKJ) berusaha membangun brand awareness melalui medium infografis. Infografis yang dibuat merupakan infografis mengenai transportasi darat yang dibuat secara berkelanjutan, berisi tentang ketersediaan transportasi, rute transportasi, jam transportasi, kondisi transportasi, dan kebijakan mengenai transportasi guna membangun brand DTKJ itu tersendiri menjadi sebuah instansi mengenai transportasi di DKI Jakarta yang menarik, aktif, dan sustainable. Instagram digunakan oleh DTKJ sebagai salah satu pendekatan social …

Lingkungan Kerja, Employee Engagement Dan Kepuasan Kerja Karyawan Non Medis Di Rs Hermina Bogor, Nur Fadilah Dewi, Ressa Maharani

Jurnal Vokasi Indonesia

Kualitas pelayanan kesehatan di rumah sakit dapat ditingkatkan melalui lingkungan kerja, employee engagement dan kepuasan kerja yang merupakan faktor penting dalam meningkatkan kinerja karyawan. Lingkungan kerja sangat berpengaruh dalam diri karyawan dan yang berada di sekitarnya dalam menjalani tugas-tugasnya. Tujuan penelitian ini untuk mengetahui lingkungan kerja, employee engagement dan kepuasan kerja karyawan non medis di RS Hermina Bogor. Penelitian deskriptif kuantitatif pada karyawan non medis RS Hermina Bogor dengan sampel berjumlah 64 orang dengan instrumen kuesioner employee engagement. Hasil penelitian didapatkan persentase karyawan non medis untuk mengetahui lingkungan kerja, employee engagement dan kepuasan kerja dapat disimpulkan bahwa lingkungan kerja karyawan …

Pemeliharaan Berkala Generator Set Rumah Sakit, Amanda Deani, Elsa Roselina, Ari Nurfikri

Jurnal Vokasi Indonesia

Generator set (genset) merupakan utilitas rumah sakit dan termasuk dalam pengawasan instalasi sarana prasarana rumah sakit. Keandalan waktu genset untuk memberikan suplai otomatis harus tercatat dan dievaluasi secara berkala, karena hal ini memengaruhi suplai listrik untuk peralatan medis yang berhubungan langsung dengan keselamatan pasien. Salah satu kegiatan yang harus disiplin dalam pelaksanaannya adalah pengisian checklist pemeliharaan. Penelitian ini dilakukan untuk mengetahui gambaran dalam pemeliharaan generator set secara berkala. Penelitian ini menggunakan metode kuantitatif. Data yang digunakan merupakan data sekunder yang meliputi data pemeliharaan, data operasional, dan data kerusakan genset Tahun 2021. Data yang dianalisis adalah perhitungan Specified Operating Time (SOT), …

Young Indigenous Entrepreneurs- Supporting Changemakers Through Entrepreneurship And Advocacy Of Indigenous Issues, Anita Lakra, Emily Wang, Shagufta Farheen

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

Indigenous youth are reclaiming their language, customs and land. They are at the forefront of Canada’s fastest-growing population, yet continue to face barriers in health, education and justice systems. Indigenous tourism often exploits Indigenous communities. However, self-driven Indigenous tourism is an opportunity for Indigenous communities to strengthen their culture and economy. Many Indigenous youth aspire to start businesses. Their products are often sold not just nationally, but also to international customers. Hence, a program that provides financial literacy courses and personalized business advice can support young Indigenous entrepreneurs. Based on the experience of a young Indigenous entrepreneur who sells beadwork …

A Creative Perspective On The Tourism Industry In Romania, Alexandra Zamfirache

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The purpose of this scientific paper is to review various aspects of the negative impact of the COVID-19 outbreak on the tourism sector in Romania. The paper is based on research that combines a analysis of economic indicators, completed a qualitative research, based on in-depth interviews conducted on the population of Brasov on assessing the travel during the pandemic. Based on the results of research and exploratory research in the literature, we have listed in a concise manner several measures to make tourism cleaner, safer and more sustainable after this famous pandemic.

Neuromarketing: A Bibliometric Perspective Of The Field, Saniya Fayaz, Raja Rub Nawaz

Business Review

With an increase in studies relating to consumer perceptions, behaviors, cognition and potential markets, researchers are trying to understand the science of neuromarketing and the copious possibilities it puts forth. The present reviews in the field of neuromarketing are often limited when it comes to the scope or the discussion of documents and further subjects. This serves as a limitation to the consolidative and theoretical implications in the field. The study addresses this theoretical and methodological gap by charting the bibliometric analysis using the citation, cooccurrence, annual productivity, collaborations and sources approaches by analyzing a total of 390 articles extracted …

Impact Of Supply Chain Robustness And Resilience On Firm Performance: A Perspective Of Pakistan Textile Industry, Aalyan Munir, Aamer Hanif, Nimra Afzal

Business Review

This study investigates the impact of supply chain resilience and robustness on firm performance and also examines the significance of supply chain risk management (SCRM) in minimizing the consequences of disruptions on supply chain performance in the context of the COVID-19 pandemic. Data was gathered using convenience sampling technique through a survey from management staff (n=409) working in textile companies operating in Pakistan. Using SPSS software for data analysis, this study proposes a mediation model where risk management practices are proposed as a mediator between supply chain resilience, robustness and firm performance. The findings highlight that supply chain resilience and …

Islamic Banks' Decomposed Financing And Industrial Output Growth In Pakistan, Sadia Yasmin, Mohammad Ayaz Dr

Business Review

Abstract

Finance is considered as "the lifeblood of an economy" and imperative to a country's growth and stability. However, this perception has been called into two propositions, "More finance more growth "and "Does too much finance harm economic growth”? Existing literature considered only a single indicator i.e. total financing, assuming all financing has the same effect on growth. Furthermore, these studies also overlooked the nonlinear dynamics of Islamic decomposed financing and sectoral growth. As the composition of every economic sector is different, therefore financing can impact differently. This gap is covered in this study by decomposing Islamic financing into Islamic …

Self-Centered Vs. Humanity-Centered: The Most Critical Continuum For Choosing Today's Leadership, Hershey H. Friedman, Ngoc Cindy Pham

The Journal of Values-Based Leadership

There is a leadership continuum that ranges from extreme self-interest/narcissism to human-centered leadership. During these chaotic times, corporate boards must hire human-centered CEOs and understand that companies must focus on society's needs, not only profit if capitalism is to thrive. People want to work for companies with a soul and desire to purchase products – and even pay more- from firms that seek to improve the world. Maximizing shareholder value is as outdated as Taylor's theory of scientific management. America becomes stronger if corporate leaders work together to help everyone prosper, not just the top 1%. Everyone wins.

The Administrative, Financial, And Technological Requirements For The Success Of The Financial Technology Industry In The Arab Countries, Yusuf Abu Fara, Sharif Abukarsh

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

This study aimed at identifying the requirements of the success of financial technology industry in the Arab countries. The use of technology in financial transactions began a long time ago; for example, the ATM technology has been in services since 1967. Recently, the use of technology has expanded significantly in many financial areas. In recent years (especially since 2014), the term financial technology has spread as a new term in the world of finance and business. The financial technology has significant and clear effects on the methods of providing financial services and payment processes, virtual currencies and others. It also …

A Window Of Opportunity: Radical Versus Repurposing Innovation Under Conditions Of Environmental Uncertainty And Crisis, Denise R. Dunlap, Roberto S. Santos, Scott F. Latham

Management Faculty Publications

In this article, we extend the innovation literature by examining how firms respond to crisis, specifically exogenous crises. At their early onset, crises may represent a window of opportunity for innovation, but it is not equally allocated across firms. We created a unique database of 636 biopharmaceutical firms, from 24 countries and territories, developing innovative treatments during the early outbreak of the COVID-19 crisis to study this phenomenon. We found that firms acted strategically to the shifting external environment and attempted to capitalize on the opportunity by pursuing different but complementary innovation strategies (i.e., radical versus repurposed). The successful outcome …

2023-06-16 Faculty Regent Report, Morehead State University. Faculty Senate., Annie Adams

Faculty Senate Records

A report submitted by the Faculty Board of Regent member to the Faculty Senate on June 16, 2023.

The Evolution Of Leadership During The Covid-19 Pandemic: An Analysis Of The Research, Luca Patrick Thierry Gregston

University Honors Theses

This paper's research question, "How has the COVID-19 pandemic changed the concept and practice of leadership? In the end much of the empirical evidence for what COVID-19 did or didn't change in leadership practices is still relatively ambiguous. So it is too early to say that "business as usual" is gone for good. And COVID furthered and deepened long term trends, accelerating the great resignation and a dramatic revaluation of intangible assets like reputation, intellectual property and human capital. In response, there is a clear need for a new leadership mindset for the 21st century after the COVID pandemic.

2023-06-15 Librarian Faculty Status Proposal Addendum, Morehead State University. Faculty Senate.

Faculty Senate Records

An addendum to the Librarian Faculty Status Proposal in response to the President's questions and comments to the original proposal submitted to the President's Office on June 15, 2023 and to the Faculty Senate on October 12, 2023.

2023-06-15 Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents meeting of June 15, 2023 which includes the meeting minutes of March 30, 2023.

Board Of Trustees Minutes, Jun. 15 2023, Indiana State University Board Of Trustees

Board of Trustees

No abstract provided.

An Attribution Account Of The Effects Of Leaders’ Gender And Abusive Supervision On Employee Insubordination, Dongwon Yun, Cass Shum

Hospitality Faculty Research

Purpose: Drawing on attribution theory, this research examines how and when abusive supervision affects insubordination, focusing on employees’ attribution bias related to leader gender.

Methodology: Two mixed-method studies were used to test the proposed research framework. Study 1 adopted a 2 (abusive supervision: low vs. high) by 2 (leader gender: male vs. female) by employee gender-leadership bias quasi-experiment. A sample of 173 U.S. F&B employees completed Study 1. In Study 2, 116 hospitality employees responded to two-wave time-lagged surveys. They answered questions on abusive supervision and gender-leadership bias in Survey 1. Two weeks later, they reported negative external attribution (embodied …

Traits Of Leadership, Alinta Magdalene Ali

University Honors Theses

The objective of this thesis is to analyze the correlation between leadership styles, introverted and extroverted traits, and their impact on effective leadership within the workplace. The first section defines leadership and introduces leadership styles: servant, transformational, identity, autocratic, democratic, and coaching. The discussion delves into the distinctive characteristics, advantages, and obstacles associated with each leadership style, highlighting how each style prioritizes personalized guidance and assistance for team members. The second section explores the introvert and extrovert aspects and how they complement each other in the workplace. Effective leaders possess the ability to adjust their personality traits, exhibiting both social …

Predictors Of The Intention To Participate In Slum Upgrading Projects: Perceptions Of Slum Dwellers In Mauritius, Mohammad Shahidul Hasan Swapan, Saalem Sadeque, Md Sayed Iftekhar, Neshen Sooben

Research outputs 2022 to 2026

A global shift in urban slum improvement programmes is underway to step beyond the conventional approach by practicing a more participatory approach. Previous studies have found that slum upgrading projects are likely to be ineffective and unsustainable without the active participation of slum dwellers. Therefore, it is imperative to identify the pathways to improve or enhance slum dwellers’ participation in slum upgrading projects. Several studies highlight the need to consider socio-psychological attributes of the community. However, empirical evidence of the comparative significance of these attributes in predicting participatory behavioural intention of the slum dwellers has not been previously explored. In …

The Impact Of Growth Mindset Training On Entrepreneurial Action Among Necessity Entrepreneurs: Evidence From A Randomized Control Trial, Shad Morris, W. Chad Carlos, Geoffrey Kistruck, Robert Lount, Tumsify Elly Thomas

Faculty Publications

Although entrepreneurship training programs are designed to help necessity entrepreneurs acquire skills and capabilities to take entrepreneurial action, participants in these programs often fail to do so. In partnership with a local government agency, we conducted a randomized field experiment involving 165 entrepreneurs in rural Tanzania where in addition to providing technical-skills training, approximately half of the participants also received ‘growth mindset’ psychological training. Those who received the growth mindset training displayed more entrepreneurial action in their business than those in the control group. Importantly, higher levels of entrepreneurial self efficacy mediated the positive impact on entrepreneurial action displayed by …

Value Co-Creation In Buy Online Pickup In-Store (Bopis), Elizabeth H. Manser Payne, Addison G. Smith

Mountain Plains Journal of Business and Technology

The purpose of this study is to identify consumer attitudes toward buy online pickup in-store (BOPIS). This study examines how value perceptions change as consumers progress in the online ordering and physical pickup processes within the BOPIS channel. We use a multivariate regression and two separate multiple regression analyses to examine the differential effects of multiple constructs on BOPIS customer satisfaction. As consumers start the process by engaging with the retailer online, perceived usefulness and hedonic value online play a critical role in customer satisfaction. Consumer attitudes change as they pick up their order at the store where the degree …

Mentoring Women Entrepreneurs: Perceived Needs And Benefits, David W. Whitlock, Ashley J. Hampton, Kitty Campbell

Journal of Business & Entrepreneurship

Women entrepreneurs are a rapidly growing demographic. Mentoring is a recurring theme in the literature as a valuable contribution in helping women entrepreneurs succeed. The roles of mentoring as well as the literature of mentoring relationships is presented, followed by a study in which the demand and perceived benefit for mentoring was conducted among women currently engaged or self-identified as aspiring small business owners and entrepreneurs. Women who participated a conference for female entrepreneurs, jointly sponsored by Southeastern Oklahoma State University and the Oklahoma Small Business Development Center, were surveyed. The survey consisted of five sections: the first gathered respondent’s …

Does Internationalisation Give Firms A Second Life? Evidence From Turnaround Attempts Of Declining Firms During Performance Decline, Xin Liang, Rongji Zhou, Jugang Yan, Sibin Wu

Management Faculty Publications

Based upon a sample of 97 US public firms that attempted turnaround from performance decline, we tested the influence of internationalisation on the outcomes of turnaround attempts of firms. We found that internationalised firms had a better chance to recover from performance decline than their domestic counterparts. In addition, the greater the degree of internationalisation, the better chance a firm would recover from performance drop. The chances of recovery do not demonstrate a tendency to decrease even as a firm moves into very high stages of internationalisation.

How Are Senior Citizens Capable To Cope With The World Of Digital Natives?, Hely Westerholm, Pirjo Takanen-Körperich

International Journal for Business Education

This study discusses the continuously growing threat to the senior citizens*), later called seniors, who can be isolated from the society if their digital competences and experiences are too poor in today’s digital world. It has been noted that to cope with one’s pursuits seniors need to actively construct and maintain their capabilities in ways that are flexible in the world of the digital devices, in response to the changing vicissitudes of life. Thus, the claim above illuminates the issue that the ability to learn from experiences is highly valued in the digital world.

The seniors are obliged to closely …

Quantifying The Moderating Effect Of Servant Leadership Between Occupational Stress And Employee In-Role And Extra-Role Performance, Rizwana Rasheed, Aamir Rashid, Noor Aina Amirah, Asyraf Afthanorhan

Publications and Research

The study examined the effects of occupational stress on employees’ performance and extra-role performance (OCB), moderated by the servant leadership of the supervisor. Many studies have indicated that servant leadership significantly impacts employee work-related behavior. Therefore, we aimed to examine the role of occupational; stress in the context of Pakistan's public and private sectors. A multi-source cross-sectional field survey was conducted, including a diverse sample (N = 286 paired responses). The study applied SPSS (22.0) to complete the analysis, revealing that stress drastically affects employees' performance and (OCB). Main and moderated regression analysis indicated that the inverse relationship between stress …

Career Shock And Voluntary Turnover Intention Among Current Employees In The Public Sector, Charlena Miller

Doctor of Business Administration (DBA)

Attracting and retaining talent was identified as the most critical growth driver for 77% of U.S. executives in 2022, and they plan to increase investment in talent attraction and retention in the coming years (PricewaterhouseCoopers, 2022). The problem in supporting and guiding leaders’ investments in retention through existing turnover research and findings is two-fold. First, past research has primarily used data collection with “leavers” who have already left the organization, sometimes long after the turnover was experienced. Secondly, studies have focused on attitudes, satisfaction levels, employee attributes, and job features, which have shown poor predictive ability for voluntary turnover (Hom …