Business Administration, Management, and Operations Commons^™

Love, Bonito: Brick-And-Mortar Lessons From An Online Fashion Brand, Singapore Management University

Perspectives@SMU

Three things stand out: The omnichannel North Star metric; quantifying the customer experience; and dressing rooms

United States Medicaid And Pharmacy Fraud: An Unintended Consequence Of The Affordable Care Act, Sean Mcdaniel, Drew Blakely

Theses, Dissertations and Capstones

Introduction: The Affordable Care Act (ACA) increased access to health insurance throughout the United States. To date, an estimated 20 million previously uninsured individuals have gained access to coverage since the expansion. As a result, the number of fraudulent schemes reported has been on the rise. Among the many fraudulent activities in the healthcare sector, abuse of pharmacy benefits has been the most prevalent. The misuse and abuse of opioids, and opioid related overdoses has created a widespread epidemic throughout the country, thus extending opportunities for potential fraud within the pharmaceutical industry.

Purpose of the Study: The purpose …

Pediatric Opioid Endemic, Olivia Maynard, Molly Watson

Theses, Dissertations and Capstones

Introduction: As of 2017, 54 out of every 1,000 children born in West Virginia were affected by opioid use. NAS Centers provided care to infants who have been diagnosed with, or have been vulnerable to develop, NAS. The purpose of this research study reviewed the Pediatric Opioid Endemic happening in West Virginia and determined if NAS programs and prenatal opioid maintenance therapy would increase access to NAS patients and decrease the cost of treatments.

Methodology: The methodology was a literature review. Thirty-nine sources were referenced for this literature from 2010-2020.

Results: This review examined sources of the Pediatric Opioid Endemic …

Opioid Epidemic In West Virginia, Brianna Cole

Theses, Dissertations and Capstones

Introduction: One of West Virginia’s most prominent public health issues and concerns has been the opioid crisis. The opioid epidemic has taken the lives of so many of the West Virginia population. The purpose of this research study was to determine if the opioid epidemic had caused an increase of Hepatitis C among the West Virginia population and access treatment options.

Methodology: The methodology was a literature review. Twenty-five sources were referenced for this literature review from 2007-2020.

Results: This literature review has examined several sources of the Opioid Epidemic in West Virginia. The Opioid Epidemic in West Virginia have …

Medical Tourism: The Impact Of Cost And Wait Time In Relation To Cardiac Surgeries Among Individuals In The United States, Karen Eberechukwu

Theses, Dissertations and Capstones

Introduction: Medical tourism has been defined as consumer movement whereby individuals travel abroad to get treatment, incur out-of-pocket and third-party payments. As American health care continues to face extraordinary increases in cost and long wait time. Medical tourism has made it possible for cardiac patients to do their surgeries at a more affordable rate with shorter wait times while achieving quality care.

Methodology: The methodology of this study was a literature review used to examine the research. 5 electronic databases and government websites were utilized, with Only 42 sources referenced in the literature review.

Results: The research …

Future Trends Of Nursing Homes, Thomas Wade Martin, Kristopher Clark

Theses, Dissertations and Capstones

Introduction: Nursing homes are a major part of the long term care sector and have provided services to elders and the disabled population for years. Regulation change and new demands from the market have forced nursing homes to adapt. The purpose of this literature review was to analyze current regulation in place in the nursing home sector and determine how nursing homes will adapt and continue to provide quality care to patients in the future.

Methodology: The methodology of this research was a literature review. Overall, there were 4 databases used to gather research and 35 sources were used …

Impact In Hospitalization Of Mental Health Patients With Dual Diagnosis As It Pertains To Medicaid And Treatment With Mat Services, Amanda Akmentins

Theses, Dissertations and Capstones

Introduction

About 17.5 million Americans over the age of 18 have been diagnosed with a mental illness, and about 4 million of those individuals have also been diagnosed with a substance use disorder. Medicaid requirements made to those receiving Medication Assisted Treatment (MAT) services provide access to quality care to reduce re-hospitalization by focusing on behavioral changes and accountability. The purpose of this research was to analyze the impact of hospitalization rates to determine unmet needs and barriers to receiving treatment for those that have a dual diagnosis.

Methodology

The methodology was a literature review. Thirty-two sources were referenced for …

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

Management Succession In A Two-Family-Owned Business: A Case Study, Dwight D. Ham

Doctor of Business Administration (DBA)

The purpose of this paper was to examine the impact in a two-family-owned business of the management succession process to the second generation. The research explored the use and makeup of a management team in transferring the leadership of the company. The study looked at the preparation and determination of which members of the family would assume positions formerly held by the two patriarchs and who would assume executive responsibilities as president. The research endeavored to answer the following question: How is succession planning for multiple senior executive positions in a two-family-owned business accomplished in a second-generation family-executive team? The …

2019-2020 Morehead State University Audit Report, Morehead State University. Accounting And Financial Services Office.

Morehead State University Audit Reports

2019-2020 Audit Report for Morehead State University.

Working From Home: Is Technology A Help Or A Hindrance In Achieving Work/Life Harmonisation?, Kathleen Farrell

Level 3

No abstract provided.

Ua35/3 Memoranda, Wku Provost

WKU Administration Documents

2020 memoranda issued by the WKU Provost to faculty & staff via email.

• Center for Innovative Teaching & Learning January Workshops
• Fall to Fall Retention of All FFY as of Census by Selected Categories
• Updates fromt the Provost
• COVID-19
• COVID-19 or Coronavirus Update
• COVID-19 Update from the Provost's Office
• Announcing the 2020 College Faculty Award Winners
• WKU Announces New Associate Provost for Research & Graduate Education
• Budget Communication
• Summer School Updates from the Provost
• Amendment to PDF Policy
• FY2020-21 Budget Executive Committee Recommendations
• Provost's Message

The Scope Of Telepsychiatry On Health Care Services In The United States, Abdulmajeed Alropaish, Itzamna Kukulkan Castaneda Medina

Theses, Dissertations and Capstones

Background and purpose: A fifth of the U.S. population suffers from some mental illness, and their need for attention is increasing, new technologies have permitted telepsychiatry to allow remote attention to this population. This study explores the impact of telepsychiatry on the cost and access of community patients to mental health services.

Methods: A review of the literature in different electronic databases such MEDLINE, PubMed and ScienceDirect was carried out to investigate the scope of telepsychiatry in the community care of patients with mental illness, identifying 479 related articles, of which 35 were included in this study. The …

Impact On Hospital Profitability Due To Covid Safety Guidelines, Khaja Umair Shariff, Anna Noel Franklin

Theses, Dissertations and Capstones

Introduction: The pandemic of COVID 19 presented a unique challenge to hospitals and healthcare systems that they have been struggling to function in. Operating costs had increased with new protocols, planning, operating space, supplies, and staffing. This coupled with the loss of revenue has led to approximately 10% - 20% salary reductions, furloughs, and loss of benefits such as PTO and vacation days to employees. Hospital’s cash reserves are being depleted due to increased operations costs and reduced revenue. Government funding, such as the CARES Act provided by the sanction of the Department of Health and Human Services Office, …

A Digital Platform For College Students In The Ghanaian Rental Housing Market, Balchisu Adam Miss

Regis University Student Publications (comprehensive collection)

This paper reviewed the literature on rental housing market services in Ghana to provide the foundation in addressing the housing challenge in the country with specific reference to students. Affordability and availability of housing have been a major development challenge. However, search frictions in the rental housing market exacerbate the housing problem for college students in Ghana. The proposed project seeks to address the search friction in the rental housing market through a business start-up. The goal of the business project is to develop a digital platform that provides listing services for the Ghanaian rental housing market to reduce the …

Ceo Scanning Behaviors, Self-Efficacy, And Sme Innovation And Performance: An Examination Within A Declining Industry, Rajiv Nag, François Neville, Nikolaos Dimotakis

Department of Management: Faculty Publications

Studying the CEOs of small and medium enterprises (SMEs) in the US metalcasting industry—an industry that has been steadily declining for several years—we develop a theoretical model to examine how CEO scanning behaviors in the form of scanning intensity and proactiveness influence self-efficacy, which in turn influences firm innovation and performance. We extend theory and research by (a) demonstrating of the role and influence of SME CEOs over firm innovation and performance in declining industries, (b) illustrating how scanning provides social learning opportunities for CEOs that enhance their levels of self-efficacy, and (c) showing that self-efficacy mediates the effects of …

Unwelcome Voices: The Gender Bias-Mitigating Potential Of Unconventionality, Owen Parker, Rachel Mui, Varkey K. Titus Jr.

Department of Management: Faculty Publications

Research Summary: Substantial evidence indicates that leaders are perceived through a lens of gender bias, but what mitigates such bias remains underexplored. Examining men and women in creative, project-based leadership roles, we integrate insights from role congruity and gender bias literatures to predict how project unconventionality and leader gender affect external perceptions of project quality. We argue that prejudice against female leaders is strongest for conventional projects due to the established presence of male-centric prototypical projects which induce bias, but that project unconventionality weakens this bias by distancing the project from these male-centric prototypes. We find support for this …

Positive Resources For Psychiatry In The Fourth Industrial Revolution: Building Patient And Family Focused Psychological Capital (Psycap), Julie Dyrdek Broad, Fred Luthans

Department of Management: Faculty Publications

COVID-19 is altering the world, impacting every facet of life, and driving an associated global paradigm shift. Threats to our individual, family, team, community, and global well-being consume our attention at the potential price of our well-being and performance. The time to respond with scientific approaches to protect our most precious assets – people – is now. COVID-19, unstable geopolitical systems, and accelerated scientific and technological breakthroughs are characteristic of what has been identified as a Fourth Industrial Revolution (4IR). This 4IR is placing a premium on solutions that are validated to increase well-being, especially those that simultaneously significantly increase …

Ua25 Memoranda, Wku Strategy, Operations & Finance

WKU Administration Documents

Memoranda issued by WKU Strategy, Operations & Finance to faculty & staff via email.

• Bookstore
• Staff Excellence Awards
• Campus Update

Managerial Attributes, Incentives, And Performance, Zhichuan Li, Jeffrey L. Coles

Business Publications

We examine the relative importance of observed and unobserved firm- and manager-specific heterogeneities in determining executive compensation incentives and firm policy, risk, and performance. First, we decompose executive incentives into time-variant and time-invariant firm and manager components. Manager fixed effects supply 73% (60%) of explained variation in delta (vega). Second, controlling for manager fixed effects alters parameter estimates and corresponding inference on observed firm and manager characteristics. Third, larger CEO delta (vega) fixed effects predict better firm performance (riskier corporate policies and higher firm risk). These results suggest that the delta (vega) fixed effect captures managerial ability (risk aversion).

Hot Or Not – Which Features Make Fintechs Attractive For Investors?, Johannes Klein, Leonard Stuckenborg, Jens Leker

The Journal of Entrepreneurial Finance

Attracting investors and generating funding is a key issue for all start-ups. The information asymmetries between investor and start-up need to be reduced. Despite the overwhelming literature on venture capital financing and different signals reflecting venture quality, pinpointing the signals which impact funding decisions remains an open issue. This study presents an empirical examination of the effectiveness of different signals to convince investors and generate funding. We examine the impact of signals concerning venture quality (classic ones such as human capital, intellectual capital and social alliance/network capital as well as the strategic orientation in terms of business model patterns. Based …

Family Ownership And Corporate Environmental Responsibility: The Contingent Effect Of Venture Capital And Institutional Environment, Zhu Zhu, Feifei Lu

Department of Management Faculty Scholarship and Creative Works

As scholars and policy makers pay more attention to the environmental impact of economic activities, more focus has been placed on the corporate environmental responsibility (CER) of family firms, which accounts for the majority of businesses in both developed and developing countries. Using a sample of 4714 private enterprises across 23 provinces in China, the current study examines the effect of family ownership on CER investment, as well as the moderating effects of venture capital investment and local institutional development. Results show that concentrated family ownership leads to lower CER spending, however, when venture capital investment comes from developed markets, …

2020-2021 Operating Budget, Morehead State University. Budget & Financial Planning Office.

Morehead State University Operating Budgets Archive

2020-2021 Operating Budget of Morehead State University.

Utilization Of Telepsychiatry To Combat The Opioid Crisis In The United States, Haley Tallarico

Theses, Dissertations and Capstones

Introduction: In the past five years, the United States (U.S.) has experienced an unprecedented epidemic of opioid misuse, abuse and overdose related death, leading to a national public health crisis. Telepsychiatry along with medication-assisted treatment has been proposed as a viable solution. The purpose of this research was to examine the field of telepsychiatry as a practical means to combat the rapidly increasing opioid epidemic facing America and to determine the effect of telepsychiatry utilization on access to treatment received in an outpatient medical setting.

Methodology: The methodology for this study was a literature review including the use of …

Annual Report 2019 - 2020, Houston Academy Of Medicine - Texas Medical Center Library

Annual Reports: 1943 - Present

This file contains the Annual Report for the library from 2019-2020.

Multilevel Reorder Strategy-Based Supply Chain Model, Hesamoddin Tahami, Hengameh Fakhravar

Engineering Management & Systems Engineering Faculty Publications

We investigate the stochastic integrated inventory model wherein the buyer's lead time demand follows the mixture of normal distributions. Due to the high acquisition cost of land, we assume that buyer's maximum permissible storage space is limited and therefore adds a space constraint to the respective inventory system. Besides, it is assumed that the manufacturing process is imperfect and produces defective units, and hence each lot received by the buyer contains percentage defectives. The paper also considers controllable lead time components and ordering cost for the system. Based on lead-time components, a multilevel reorder strategy-based supply chain model is developed …

New Perspectives And Insights On The Intersection Of Business Model Design And Open Innovation: A Multi-Method Approach, Alexander Hermann Tobias Hagenmeyer

Wayne State University Dissertations

ABSTRACT

NEW PERSPECTIVES AND INSIGHTS ON THE INTERSECTION OF BUSINESS MODEL DESIGN AND OPEN INNOVATION: A MULTI-METHOD APPROACH

by

ALEXANDER HERMANN TOBIAS HAGENMEYER

August 2020

Advisor: Dr. Ratna Babu Chinnam

Major: Industrial Engineering

Degree: Doctor of Philosophy

Today’s fast-moving economy, characterized by uncertainty, rapid change and highly competitive landscapes, challenges firms to innovate effectively, which requires them in turn to increasingly innovate openly. The key idea of the notion of open innovation is that “not all the smart people work for you”. Instead, useful ideas and knowledge are spread over firms of all sizes in many parts of the world. …

Challenges Or Hindrances? Implications Of Work Characteristics Appraisals For Employees’ Well-Being, Peikai Li, Maria C. W. Peeters, Toon W. Taris, Yejun Zhang

Management Faculty Publications

Previous research on the association between job characteristics and employee well-being has returned mixed results. In particular, the possible impact of individual appraisal of these job characteristics has not been well-acknowledged. To address this limitation, we drew on appraisal theory and examined (a) how workers appraise particular job characteristics, and (b) how these appraisals affect the relationships between these job characteristics and well-being (i.e., work engagement and burnout). We tested our hypotheses across two studies. In a cross-occupation survey (Study 1, n = 514), we found that job characteristics of “demands” (time urgency, role conflict, and emotional demands) and “resources” …

An Inside Look Into Event Planning, Anastasia Goebel

Undergraduate Honors Theses

This paper will summarize the planning process, methods, and results of a local Ellensburg, Washington event and student project, “Mickey’s Countdown to Christmas.” This event was a fundraiser taking place during the holiday season, where the goal was to raise money for the Ellensburg High School Band (EHS). The EHS Band takes a biannual educational trip to The Disneyland Resort, and as over 100 kids want to go in the year 2020, it has become an expensive endeavor. The hope for the fundraiser was to raise some extra money that could be deposited directly into student accounts, so that more …

Studying The Effects Of The Skewness Of Inter-Arrival And Service Times On The Probability Distribution Of Waiting Times, Rodrigo Romero-Silva, Sabry Shaaban, Erika Marsillac, Margarita Hurtado-Hernandez

Information Technology & Decision Sciences Faculty Publications

Previous studies have shown that the mean queue length of a GI/G/1 system is significantly influenced by the skewness of inter-arrival times, but not by the skewness of service times. These results are limited because all the distributions considered in previous studies were positively skewed. To address this limitation, this paper investigates the effects of the skewness of inter-arrival and service times on the probability distribution of waiting times, when a negatively skewed distribution is used to model inter-arrival and service times. Subsequent to a series of experiments on a GI/G/1 queue using discrete-event simulation, results have shown that the …