Business Administration, Management, and Operations Commons^™

Two Essays On Negotiations Between Entrepreneurs And Angel Investors, Aydin Selim Oksoy

Theses and Dissertations in Business Administration

This dissertation has two essays examining negotiations between entrepreneurs and angel investors. In Essay 1, I study the dual roles of equity from the angel investor’s perspective, where the equity position sought in an embryonic firm creates two concerns. The first concern relates to the risks involved in generating returns from the initial capital investment. The second is a governance concern due to the challenges involved in managing future interactions between the firm and its environment. Because the angel investor is beholden to the entrepreneur for the proper execution of the embryonic firm’s strategy, this governance concern involves incentivizing the …

Dentistry And The Law: Some Legal Considerations When Selling A Practice, Dan Schulte Jd

The Journal of the Michigan Dental Association

Selling a dental practice, whether due to a dentist's passing or a planned sale, requires careful legal considerations. Ensuring a successful sale involves understanding financial dynamics, representation warranties, and post-closing obligations. Special attention must be paid to post-sale employment agreements, indemnity clauses, and non-compete covenants. Unique to dental practice sales is the challenge of securing patient records as collateral due to ethical constraints. In cases of a dentist's demise, non-dentists can manage practice ownership temporarily, preserving its value by engaging dentists until lawful transfer is possible. Legal nuances in these scenarios demand strategic navigation for successful practice transfers.

Staff Matters: 'Constructive Criticism’ Isn’T Constructive At All, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Providing constructive criticism is a delicate art, essential for employee development. Yet, resentment and upset often follow critiques. The key lies in the delivery. This column addresses how to ensure your feedback is productive and helps employees thrive. Avoid raising your voice, embarrassing them publicly, or dismissing their input. Instead, embrace teachable moments. Shift from "constructive criticism" to coaching, focusing on the task, explaining the "why," and maintaining respect. Foster open communication, listen actively, and encourage questions. By reframing feedback as partnership, not parental admonishment, you can cultivate engaged and empowered staff, critical in today's competitive job market.

Dentistry’S Supporting Role For Cancer Patients, Christopher J. Smiley

The Journal of the Michigan Dental Association

Cancer diagnosis overwhelms patients and caregivers. As the spouse of a patient with leukemia who received bone marrow transplant therapy, I share insights into the challenges these patients face. Oral healthcare professionals play a vital role during these trials. Dental teams, often at the oncology's behest, conduct comprehensive exams and treatments before cancer therapy starts. Providing timely and efficient dental care is essential to achieve clearance to proceed with cancer therapy. Dental infections can be catastrophic for these patients who may be immune compromised. Untreated oral issues could lead to hospitalization, jeopardizing treatment schedules. Advocating for patients' financial needs, often …

J Mich Dent Assoc April 2020

The Journal of the Michigan Dental Association

This April 2020 issue of the Journal of the Michigan Dental Association presents original feature content on:

• Oral Health Considerations for Cancer Therapy Patients, with articles on Blood Cancer and Oral Health authored by an expert team from the Leukemia and Lymphoma Society (LLS) and a Review of practical interventions for dental providers to address oral complications in cancer patients, authored by experts from the Ohio State University College of Dentistry.
• We continue our feature series on implementing an evidence-based process into clinical care with an article on developing critical appraisal skills to assess literature authored by Dr. Julie Frantsve-Hawley, …

Two Essays Examining Consumer Responses To Product And Service Failures, Sotires Pagiavlas

Theses and Dissertations

This dissertation is comprised of two essays that examine consumer responses to product and service failures. In essay 1, I use the U.S. automobile industry as a backdrop to investigate how consumers respond when their products experience a defect-related failure identified by the manufacturer that necessitates a recall. I develop a conceptual framework to test the impact of a regulator-initiated digital marketing campaign (DMC) on consumer compliance to product recalls. The empirical context is the launch of a nationwide DMC by the U.S. automobile industry’s regulator. The analysis spans 12 quarters of recall completion data pertaining to 296 recalls falling …

Unpacking The Effects Of International Experience In Intercultural Negotiations, Chei Hwee Chua

Theses and Dissertations

This dissertation examines how international experience influences the outcomes of intercultural negotiations. Its main contributions lie in the novel and contextualized conceptualization of international experience and the development of a comprehensive theoretical model that unpacks the effects of international experience in intercultural negotiations. I propose that international experience is a multi-dimensional construct that encompasses four dimensions: breadth, depth, cultural distance, and cultural heterogeneity. I argue that experiences abroad develop and strengthen individuals’ intercultural competence, psychological capital and global identity, which in turn positively influence the outcomes of intercultural negotiations, i.e., they mediate the relationship between international experience and intercultural negotiation …

Having Newcomers In Diverse Teams: The Effects Of Subgroup Identification And Established Faultlines On Newcomer Information Seeking And Team Creativity, Xing Liu

Theses and Dissertations

The current literature has demonstrated the importance of newcomers’ information seeking on their socialization in teams and the consequences of newcomers on team outcomes such as team creativity. However, there is limited knowledge on the antecedents of newcomer information seeking and team creativity in diverse teams after the entry of a newcomer. In this dissertation, with a focus on newcomers in diverse teams, I investigated two phenomena at the individual level and team level, respectively. At the individual level, I explored the influence of newcomers’ subgroup identification on information seeking via their feelings of psychological safety and the role of …

Sticks And Stones May Break My Bones: Social Undermining As Social Influence, Jason Kautz

Theses and Dissertations

The current social undermining literature suggests the important role of the witness in determining the negative impact on the victim. However, the literature has yet to explicitly explore the witness’ role in social undermining. In this dissertation, I integrate theory and research on social influence and emotions to develop a framework that suggests social undermining be considered a form of social influence. This framework allows for the exploration of the witness’ sense-making process following a social undermining event along with the accumulated effects of repeated exposure to a series of social undermining events. I propose that social undermining influences witness …

Operational Drivers Of Hospital And Physician Adaptation To Industry Change, Justin Taylor Kistler

Theses and Dissertations

Hospitals and physicians are often required to adapt their operations in response to macro changes in their industry environment. This dissertation examines the operational factors which influence and incentivize changes in hospital and physician operating performance. The first essay in this dissertation investigates how legislative political support and competition in the area in which a hospital operates influences hospitals’ investments and commitment to complying with performance mandates implemented by the Patient Protection and Affordable Care Act (ACA) legislation in the United States. Leveraging United States hospital performance data from 2007 to 2014, results indicate a differential impact of government ideology …

Serving As A Backup Plan: Accounting Reserves And Their Impact On Managerial Risk-Taking, Kun Lui

Theses and Dissertations

This study examines how accounting reserves influence firms’ internal decisions. In particular, this study investigates whether and how reserves currently reported in a firm’s balance sheet affect managerial risk-taking in the making of capital investment decisions. The experimental results show that firm managers are more likely to take risks in the making of capital investment decisions when the amount of reserves is large compared with when it is small. Additionally, the amount of reserves influences managerial risk-taking through sequentially influencing managers’ perceived risks of missing relevant earnings targets and managers’ perceived risks of investing in risky capital investment options. These …

The Effect Of Audit Procedure Extent And Precision On Auditors’ Skeptical Judgments, Sarah Alexis Judge

Theses and Dissertations

I investigate how the extent and precision of an audit procedure influence auditors’ responses to errors. The results suggest that while audit procedures with expanded extents are beneficial, this benefit is influenced by the presence of false positives. Specifically, I predict and find that as the extent of an audit procedure expands, auditors will be more likely to recommend audit adjustments. However, this effect is moderated by the presence of false positives. When false positives are absent, auditors are more likely to recommend an adjustment when they use a large extent procedure, however when false positives are present, there is …

Three Essays On Optimization And Decision-Making Solutions In Grocery Retail Operations, Olga Pak

Theses and Dissertations

In this dissertation titled “Three Essays on Optimization and Decision-Making Solutions in Retail Operations,” we explore various techniques aimed at optimizing the operational efficiency in a grocery retail store. Specifically, the first essay examines a store manager’s decision of which stock-keeping units (SKUs) from a given category to assign to a promotional display space. We develop a decision support tool that consists of an estimation model and an optimization model. Using a grocery store sales transaction dataset, we introduce a methodology to measure the incremental lift in sales of placing a particular SKU on promotional display space. Our optimization model …

When And How Frontline Service Employee Authenticity Influences Purchase Intentions, Lynn Matthews, Meike Eilert, Les Carlson, James W. Gentry

Department of Marketing: Faculty Publications

In this manuscript, we investigate the central role of perceived frontline service employee (FSE) authenticity and the process by which it impacts purchase intentions, taking into account the represented brand's authenticity. While brand authenticity has previously been shown to enhance consumer outcomes, we find that FSE authenticity is a separate significant predictor of purchase intentions. Further, we find that FSE authenticity enhances purchase intentions by increasing perceived trust and perceived quality. However, this finding only holds for brands that do not emphasize their authenticity, indicating that brand managers should differentially emphasize FSE authenticity based on their brand's positioning. Furthermore, we …

A New Generation Of Workers: Preparing For Generation Z In The Workplace, Kendra Harris

Senior Theses

A new generational wave has begun to enter the workforce. The oldest members of Generation Z, those approximately at the age of 25 and below, have recently begun their careers. In the past few years, some changes have been made to work environments, like constructing gyms and daycares at workplaces, expanding the options for work at home programs, and firms hosting social events to attract top, young talent. Some of these actions were to appease Generation Y (Millennials), but some, whether the intent was known or not, will be very pleasing and beneficial to Generation Z. However, Generation Y and …

The Influence Of Mating Motives On Reliance On Form Versus Function In Product Choice, Seyed Hamid Abbassi Hosseini

Theses and Dissertations in Business Administration

Through five experiments, this research examined and supported the central hypothesis that a casual mating motive promotes higher reliance on form in product evaluation and choice, whereas a committed mating motive promotes higher reliance on function. Particularly, compared to a committed mating motive, a casual mating motive was associated with the relative preference for product options superior in form attributes as opposed to options superior in function attributes (Study 1, Study 2, and Study 4). This research applied three different operationalizations of mating motives. In studies 1 and 5, contextual priming was used. Studies 2 and 3 employed chronic mating …

Pricing The Cloud: An Auction Approach, Yang Lu

Theses and Dissertations in Business Administration

Cloud computing has changed the processing and service modes of information communication technology and has affected the transformation, upgrading and innovation of the IT-related industry systems. The rapid development of cloud computing in business practice has spawned a whole new field of interdisciplinary, providing opportunities and challenges for business management research.

One of the critical factors impacting cloud computing is how to price cloud services. An appropriate pricing strategy has important practical means to stakeholders, especially to providers and customers. This study addressed and discussed research findings on cloud computing pricing strategies, such as fixed pricing, bidding pricing, and dynamic …

Renegotiation Of Joint Venture Contracts: The Influence Of Boards Of Directors And Prior Ties As Alternative Governance Mechanisms, Valérie Duplat, Elko Klijn, Jeffrey Reuer, Henri Dekker

Management Faculty Publications

Research on alliance governance has pointed out that joint ventures (JVs) are particularly complex forms of collaboration. Partnering firms therefore often face difficulties in anticipating contingencies and collaborative behaviors at the contract negotiation stage. When initial JV contracts are incomplete, renegotiation represents a key strategic opportunity for enhancing contractual safeguards or coordination guidelines over the course of the joint venture. Costs and risks entailed by renegotiating JV arrangements at a later stage are far from trivial, however. Existing research on alliances suggests that practitioners have alternative relational and formal governance solutions at their disposal for handling possible inefficiencies caused by …

Application Of Theory Of Constraints (Toc) In Managing Project Information Constraints, Ferdinand Z. Prantl

EMSE Doctoral Projects

The scope of this doctoral project is the non-traditional application of Drum-Buffer-Rope (DBR) from the area of Theory of Constraints (ToC) in mitigating disruption in distribution facilities during phased upgrades caused by information constraint. The relevance of this project is that industrial equipment upgrades pose a significant risk of disrupting the operation of automated distribution facilities. It is partly due to a very high expected availability rate, as well as tight coupling with other upstream and downstream elements of the larger supply chain network. As a consequence of disruption in this scenario, losses incurred not only within the facility being …

2020-05-30 Message From The Provost, Morehead State University. Office Of The Provost.

Faculty Senate Records

A message issued to the faculty and staff from the Office of the Provost on May 30, 2020.

Academic Digital Badges: Industry, Employment, And Prospects, Terry M. Mcgovern

USF Tampa Graduate Theses and Dissertations

Digital badges are becoming more prevalent in the credentialing sector yet there is limited understanding of how the industry is developing or how digital badges influence the hiring process. This study employed an exploratory case method to make known the development of the badging industry. This dynamic new educational technology has a wide range of stakeholders working at establishing standards to ensure consistent and effective application across the badging ecosphere. To understand academic badging further, the researcher conducted a type of field experiment called a résumé audit study. In the late Spring of 2019, the investigator applied to 1,848 unique …

2020-03-26 Pass/Fail Option Proposal, Morehead State University. Office Of The Provost.

Faculty Senate Records

Pass/Fail option proposal sent out by the Office of the Provost on March 26, 2020.

Sustainability Of Rural Hospitals In The United States, Stephanie Cole, Kathleen Lanhan, Alberto Coustasse

Management Faculty Research

Introduction: Rural hospitals experienced both challenges and opportunities in providing healthcare to the community. As these facilities were one of the largest employers in the area, their impact was significant. The purpose of this study was to determine the sustainability of rural hospitals in the U.S. by examining variables that affect these institutions such as accessibility, availability of services, quality outcomes, and effective administrative practices.

Methodology: This qualitative study utilized a literature review and open-ended survey of an expert in Hospital Administration within or collaborating with rural areas. Five databases were used to collect 48 total sources. These sources were …

Addressing The Student Loan Crisis: Nudging Borrowers To Lower Their Repayment Costs, Genevieve O. Dobson

USF Tampa Graduate Theses and Dissertations

The Purpose of Research is to determine why student loan borrowers are making poor decisions regarding their repayment plan selection and how we could use the theory of nudge to get them to make better choices. This study evaluates three main biases found in decision making to determine which one is most likely to be utilized in making decisions. It also investigates ways a tool can be created to allow borrowers to make better choices.

I use the Elaborated Action Design Research Methodology to diagnose, design and implement an effective tool. In my study, I create an artifact that allows …

How Do Pharmacies Evaluate Cleanroom Automation Systems?, Kenneth Maxik, Craig Kimble, Alberto Coustasse, Chris Booth

Pharmacy Practice & Administration

Many pharmacies have implemented or considered implementing cleanroom automation or compounding systems. Intravenous (IV) admixture automation is one of the newest areas of technology that has been applied to pharmacy workflow. Manufacturers tout systems for reducing errors reaching patients. Clinical literature supports that cleanroom technology can aid in patient safety.

2020-03-19 Message From The Provost, Morehead State University. Office Of The Provost.

Faculty Senate Records

Message issued to the faculty by the Office of the Provost on March 19, 2020.

Leadership In Virtual Organizations: Influence On Workplace Engagement, Thomas Kohntopp, Thomas Kohntopp, Jack Mccann

Walden Faculty and Staff Publications

This chapter will present the concept of a virtual organization and the role, responsibilities, and practices for leaders in these organizations. Corporations operate globally. Small- to medium-sized companies residing in a single country still rely on international suppliers and markets, among other things. As technology improves, develops, and advances, globalization will become more pronounced for all companies. Considering this technological trend, the virtual structure will likely become more prevalent. This chapter will also present models of leadership and how practical and effective they can be in a virtual platform. From a performance standpoint, employee engagement will be investigated, specifically considering …

2020-03-13 Undergraduate Curriculum Committee Meeting Minutes, Morehead State University. Faculty Senate., Undergraduate Curriculum Committee.

Faculty Senate Records

Undergraduate Curriculum Committee meeting minutes for March 13, 2020.

A Review Of The Literature On Corruption In Healthcare Organizations, Vincenzo Sforza, Riccardo Cimini, Alessandro Mechelli, Taryn Vian

Nursing and Health Professions Faculty Research and Publications

This paper provides a systematic and bibliometric review of 80 research articles on corruption in healthcare published in peer-reviewed journals between 2006 and 2017. Findings suggest that the number of studies has increased over time with a focus on low- and middle-income countries; academic researchers have published papers in a large variety of journals and have investigated different types of corruption with various methodologies. The interest is especially focused on low- and middle-income countries where corrupt behaviors are more common. The paper suggests future research directions to a dynamic research community to facilitate anticorruption actions by public authorities.

Michigan's Inventory-Based Rating System For Unpaved Roads, Peter Torola

Purdue Road School

The current rating systems for unpaved roads lack stability and reliability and, therefore, provide little benefit as project- or network-level metrics. Since many of these systems are derived from paved-road assessment systems, they focus heavily on surface distresses rather than road width, drainage, and other features. This session presents the Inventory-Based Rating System as a stable and implementable method of condition assessment for unpaved roads, without the focus on surface distresses.