Business Administration, Management, and Operations Commons^™

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

Strategic Audit Of Optum, Connor Crow

Honors Program: Senior Projects (Public)

Optum is a large American-based pharmacy benefit manager, healthcare consultant, healthcare delivery service, and business analytics corporation that has dominated the industry with sister-company UnitedHealthcare underneath the umbrella UnitedHealthGroup. This report seeks to understand through internal and external analyses how Optum’s business model and strategies have allowed them to gain and sustain competitive advantages in the everchanging, volatile environment of healthcare. Specific tools used to highlight this include Porter’s Five Forces, PESTEL, and SWOT analyses. Additionally, strategic recommendations are given for Optum’s next steps.

The Way The Cookie Crumbles: A Consultative Look Inside A Local Omaha Food Truck, Halsie Guenther

Theses/Capstones/Creative Projects

This paper investigates a local Omaha food truck, Carson’s Cookie Truck. In this analysis, the key opportunities and threats facing the food truck industry as a whole, as well as the internal resources and capabilities of Carson’s Cookie Fix are evaluated to uncover the strategic problem facing the company. Results from the analyses indicate that the main problem facing Carson’s is an underutilization of the company merger with eCreamery. With the identification of the strategic issue, key recommendations are presented to combat the deterioration of Carson’s competitive position. A recommendation to leverage the merger to strengthen corporate differentiation and raise …

J Mich Dent Assoc December 2020

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on “The Dentist’s Role in Recognizing Sleep-Related Breathing Disorders: A Two-Part Series”.
• The “2020 Author/Title Index to the Journal of the Michigan Dental Association”.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and the Law, Staff Matters, and component news.

This issue also includes three articles reprinted …

Docs_On_Blocks – A Defense In Depth Strategy For E-Healthcare, Saad Mohammed

Electronic Theses, Projects, and Dissertations

With the increase in the data breaches and cyber hacks, organizations have come to realize that cyber security alone would not help as the attacks are becoming more sophisticated and complex than ever. E-Healthcare industry has shown a promising improvement in terms of security over the past, but the threat remains. Thus, the E-Healthcare industries are aiming towards a Defense in Depth Strategy approach.

The project here describes how a Defense in Depth Strategy for E-Healthcare system can provide an environment for better security of the data and peer-to-peer interaction with stakeholders. The legacy systems have at some point failed …

Feeling Shame And Guilt When Observing Workplace Incivility: Elicitors And Behavioral Responses, Gerardo A. Miranda, Jennifer L. Welbourne, Ana M. Sariol

Management Faculty Publications

This research investigates the elicitors and behavioral responses associated with feeling guilt and shame in response to observed workplace incivility. We draw from the appraisal model of selfconscious emotions to hypothesize that perceiving personal responsibility for acts of incivility conducted by others in the organization is associated with feelings of guilt and shame, and that these relationships are differentially moderated by perceived controllability over the incident. We further propose that shame is associated with avoidance and withdrawal behaviors, whereas guilt is associated with retaliatory and supportive behaviors in response to the observed incivility. We tested these hypotheses with a sample …

Exploring The Airline Passengers’ Preferences Of Inflight Foods, Eun Min Hwang

UNLV Theses, Dissertations, Professional Papers, and Capstones

To keep up with a rapidly expanding aviation industry, it is critical for airline marketers to incorporate most preferred service elements to enhance the passengers’ inflight experience. To attract the valued passengers, the current study focused on inflight foods and included the attributes that address the trends of healthy and environmentally sustainable foods. Usingconjoint value analysis, the study investigated the differences on participants’ preferences and importance of inflight food attributes with their demographic profiles and travel characteristics. The research found that health and taste attributes were found to be the greatest importance of inflight foods and suggested the optimal inflight …

Prototypes As Identity Markers: The Double-Edged Role Of Prototypes In Multidisciplinary Innovation Teams, Clio Dosi, Elisa Mattarelli, Matteo Vignoli

Faculty Research, Scholarly, and Creative Activity

Prototypes play a powerful role in facilitating the work of multidisciplinary innovation teams, but if not properly managed, they may inhibit innovation processes. This paper inquires into the tensions that exist around the use of prototypes in multidisciplinary teams. We studied the relationship between work identities (related to teams and subgroups within teams) and prototypes with a field study of a multidisciplinary team in an emergency department, in charge of redesigning the layout of the unit. Results show that different values of subgroup identities are reflected in the solutions devised by the team. These values become salient through the prototype; …

An Investigation On The Effectiveness Of A Problem Structuring Method In A Group Decision-Making Process, Ying Thaviphoke

Engineering Management & Systems Engineering Theses & Dissertations

There is no shortage of methods to address messy problems. A messy problem is a system of problems with multiple stakeholders who may hold different views of what is feasible or desirable. Decision-makers in a messy problem are prone to committing an error – especially the Type III error. One of the ways to mitigate the chance of committing the error in a messy problem is to reach a group consensus. Problem Structuring Methods (PSM) are the collections of participatory modeling methods that aim to tackle a messy problem. Despite the positive reports, literature indicates some challenges and criticisms of …

Sustainability Balanced Scorecard Architecture And Environmental Investment Decision Making: The Mediating And Moderating Effects Of Knowledge And Risk Indicators, Suaad Jassem

Student Works (2020-2029)

According to a survey by Bain and Company, the majority of the sustainability programs undertaken by global companies fail to meet their objectives. A part of the reason for such a dilemma is possibly due to the dearth of sufficient research on how investment and performance evaluation tools such as sustainability balanced scorecards architecture impact decisions taken by managerial decision-makers. Hence, this doctoral research endeavor extends the literature on sustainability balanced scorecards (SBSC) architecture by examining how they influence decision-makers when they attempt to achieve environmental goals of their organization through evaluation of environmental investment options. An experimental research model …

Jesuit Colleges Meet Market Forces: How Ought We To Respond?, Anamaria Conley, Aimee Wheaton

Jesuit Higher Education: A Journal

Jesuit higher education is struggling to respond to changes in market conditions while maintaining its mission. Fiscal pressures arise from declining public support for higher education and increased competition. New technologies are enabling e-learning and distance learning environments, often in a for-profit context. Institutions of higher education are adapting to these external pressures in part by changing the work conditions of faculty. The challenge for Jesuit institutions is to ensure their response to the increasingly complex environment is consistent with Jesuit values. This paper focuses on the tensions caused by changing market conditions, faculty work conditions, and the Jesuit mission.

واقع الاستثمار الأجنبي المباشر في الاقتصاد الليبي, Ambia Oyadat

Al Jinan الجنان

No abstract provided.

إستثمار أوقاف الجمعيات الخيرية الإسلامية أحكام وضوابط, Mohammad Alothman

Al Jinan الجنان

No abstract provided.

Phenomenological Study On Lived Experiences Of Assigned Expatriates, John Alan Hennings

USF Tampa Graduate Theses and Dissertations

The academic community has researched expatriate work for over five decades, but the problems identified in the 1960s persist. This study focuses on the assigned expatriate, defined as an individual on overseas assignment for his or her employer. It uses qualitative semi-structured interviews and a phenomenological approach to answer questions research has largely ignored: What are the distinctive characteristics of life and work as an assigned expatriate? How do assigned expatriates perceive their expatriate experience? The scope includes selection, preparation, life and work abroad, and repatriation, investigating the experiences of expatriates on assignments for the U.S. military, civil government, and …

2020-11-19 Resolution Of Faculty Performance, Morehead State University. Faculty Senate.

Faculty Senate Records

Resolution on Faculty Performance submitted on November 19, 2020.

2020-11-19 Resolution On Teaching Modalities, Morehead State University. Faculty Senate.

Faculty Senate Records

Resolution draft of Teaching Modalities during Covid-19 submitted on November 19, 2020.

2020-11-19 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes for November 19, 2020.

2020-11-19 Newsletter, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate newsletter from November 19, 2020.

2020-11-19 Resolution On The Appropriate Use Of Student Course Evaluations, Morehead State University. Faculty Senate.

Faculty Senate Records

Resolution on the Appropriate Use of Student Course Evaluations submitted on November 19, 2020.

A Cross National Comparison Of Family Friendly Work Policies: The Potential Influence Of Cultural Values, Adeline Grace Hardten

Undergraduate Honors Theses

Around the world people must work for a living, but also must raise their families. To balance these obligations, parents need high levels of support. But the existence of family friendly work policies, defined as paid parental leave and affordable, high-quality childcare, vary significantly across nations, making it difficult for many to obtain the necessary support. Research indicates that countries providing supportive family friendly policies see economic benefits, increases in profitability, and stronger overall youth development. Even though research reveals strong positive outcomes, there is a deficiency of exploration into why more countries still lack comprehensive policies that support working …

2020-11-18 Undergraduate Curriculum Committee Meeting Minutes, Morehead State University. Faculty Senate., Undergraduate Curriculum Committee.

Faculty Senate Records

Undergraduate Curriculum Committee meeting minutes for November 18, 2020.

2020-11-16 Message From The President, Morehead State University. Office Of The President.

Faculty Senate Records

A message update from the Office of the President sent November 16, 2020 regarding the completion of all in-person classes by November 20 and ending the semester via virtual methods.

Corporate Brand Impact On Sales / Revenue Per Share, Brad A. Puckey

USF Tampa Graduate Theses and Dissertations

The purpose of this dissertation is to identify the linkage between the corporate brand and sales / revenue per share growth. Utilizing a unique database, the CoreBrand® Index, this study is a quantitative analysis of the interaction between the corporate brand and financial data. A relationship between corporate brand and financial data has been suspected by practitioners; however, it has never been proven. For the first time, quantitative analysis is conducted in this dissertation using this unique dataset.

This study is intended to help those responsible for managing corporate brands to better understand their impacts and benefits. The more that …

2020-11-12 Research And Creative Productions Committee Meeting Minutes, Morehead State University. Faculty Senate., Research And Creative Productions Committee

Faculty Senate Records

Research and Creative Productions Committee meeting minutes for November 12, 2020.

Clarifying The Relationship Of Design Thinking To The Military Decision-Making Process, Thomas S. Fisher

USF Tampa Graduate Theses and Dissertations

The complexity of today’s operational environment where military organizations are conducting campaigns to address some of the nation’s most urgent problems has grown exponentially. To address this expanding complexity, the Defense Department introduced ‘design’ into its problem-solving doctrine as a method to understand the new and dynamic challenges associated with this increasingly complex environment and provide a tool to augment its current doctrinal military decision-making process. However, it appears military ‘design’ as prescribed by the Department may be only marginally effective at producing viable solutions for solving the complex, ill-structured problems that current military campaigns were developed to resolve. This …

On Making Experimental Design Choices: Discussions On The Use And Challenges Of Demand Effects, Incentives, Deception, Samples, And Vignettes, Stephanie Eckerd, Scott Duhadway, Elliot Bendoly, Craig R. Carter, Lutz Kaufmann

Business Faculty Publications and Presentations

In late 2018, the Journal of Operations Management published an invited methods article by Lonati et al. (2018) to provide guidance to authors on how to design behavioral experiments to achieve the rigor required for consideration in the journal. That article was written as a response to a number of behavioral research submissions to JOM, each dealing with interesting topics but viewed by the editors to possess poor design choices at inception. While the Lonati et al. (2018) piece provides experimental guidance fitting to certain research agendas, questions have arisen concerning whether and how exactly to implement some of the …

2020-11-11 Undergraduate Curriculum Committee Meeting Minutes, Morehead State University. Faculty Senate., Undergraduate Curriculum Committee.

Faculty Senate Records

Undergraduate Curriculum Committee meeting minutes for November 11, 2020.

Halal Value Chain: A Bibliometric Review Using R, Muhammad Syafii Antonio, Aam Rusydiana, Nisful Laila, Yayat Rahmat Hidayat, Lina Marlina

Library Philosophy and Practice (e-journal)

This study aims to determine the development and trend map of Halal Value Chain (HVC) outbreak research that is published by a reputable journal in the theme of Islamic economics and finance. The data analyzed were more than 163 publications of indexed research publications. The export data is then processed and analyzed using the R Biblioshiny application program to find out the bibliometric map of the development of the role of Islamic economics and finance in the Halal Value Chain. The results showed that the number of publications on the development of the role of Islamic economics and finance …

Do User-Generated Ratings Affect Hotel Valuations? – An Analysis Of The Chicago Hotel Market, Shailesh Patel

Dissertations

Today’s travelers are increasingly relying on aggregated online opinions to make purchase decisions. One of the sectors most impacted by these online reviews is the hospitality industry, where consumer review websites such as TripAdvisor, Expedia, and Bookings.com play a critical role in influencing consumer's choice of hotel and the price they will pay for the room. Recently, there have been studies investigating the various aspects of user-generated online reviews and ratings. The purpose of this paper is to investigate the impact of user-generated ratings on hotel valuations. Our paper does this using regression analysis to study the impact of TripAdvisor …

Investors’ Reaction To Fund’S Performance: A Study On Fund Flow-Performance Relationship In Islamic Equity Funds - An International Evidence, Maimunah Johari

Student Works (2020-2029)

For many Islamic fund investors, in particular, the Muslims, the aim of their investment is not solely for financial rewards. Spiritual merits accrued through the observance of the Islamic principles brought forth another form of satisfaction. The compulsion to any investment, which involves any prohibited elements and businesses as prescribed by Shari’ah law, becomes an unidentified persuasion. These were despite theories, which expound that Islamic investment is a unique category of ethical investment invites a myriad of issues of investment inefficiencies. Investors who choose to invest with Islamic funds are considered irrational as they are ignoring the profitability and performance …