Business Administration, Management, and Operations Commons^™

Impact Of Empowerment And Autonomy On The Nursing Director's Intent To Stay, Tiffany Bergquist

Walden Dissertations and Doctoral Studies

Retention of nursing directors is important to the viability and success of the healthcare industry because they have a large impact on nursing job satisfaction, overall retention of nurses in an institution, productivity, and patient outcomes. Factors that retain nurse directors, such as autonomy and empowerment, appear to be important to job satisfaction, but there is little in the current research to corroborate these findings. The purpose of this quantitative study was to determine what factors impact nursing directors' intent to stay in their current role and what effect role autonomy and empowerment have on their intent to stay as …

Nursing Leadership And Employee Satisfaction Perception In A Virtual Work Environment, Angelique Duffy

Walden Dissertations and Doctoral Studies

Virtual team leaders in health care must have the right resources available to help them effectively perform their jobs. Better performance from the leader may lead to greater employee satisfaction. The problem addressed by this study was the impact of leadership style on employee satisfaction of virtual nurses. The purpose of this quantitative correlational study was to investigate the relationship between the leadership styles of virtual nursing environment leaders as perceived by virtual employee nurses and the nurses' satisfaction as measured by the Multifactor Leadership Questionnaire-short form. Building on the theoretical foundation of Bass's 1990 work, this study examined the …

Organizational Policy Prohibiting Marriage Between Coworkers In The Nigerian Banking Sector, Pamela Obi

Walden Dissertations and Doctoral Studies

The Human Resources (HR) policy prohibiting marriage between coworkers contributes to employee attrition and an unhappy, demoralized, and unengaged workforce in commercial banks in Nigeria. Marriage between coworkers has resulted in forced resignations in commercial banks in Nigeria and employees' perception of being unfairly treated in their organizations. The purpose of this qualitative case study, based on the conceptual framework of organizational justice, was to explore how bank employees whose spouses resigned due to the HR policy prohibiting marriage between coworkers respond to this policy. Fifteen such employees participated in semistructured, one-on-one interviews, and 5 other employees participated in a …

Leadership Styles Manufacturing Business Managers Use To Reduce Workplace Injuries, Joe Sparks

Walden Dissertations and Doctoral Studies

The cost of workplace injuries is a major concern for business managers. Business managers in the production, transportation, and material moving industries experience the highest injury rate with an annual average of 198.5 lost days away from work. The purpose of this single case study was to explore transformational leadership skills and strategies used by manufacturing business managers to reduce workplace injuries. The conceptual framework for this study was Bass and Burns's transformational leadership theory. Data collection included semistructured interviews to elicit narratives from 3 managers from a metal manufacturing company located in the southeastern United States about the leadership …

Managerial Strategies To Sustain Small Auto Repair Businesses, Osaka Kugblenu Tetteh-Odonkor

Walden Dissertations and Doctoral Studies

Small auto repair business owners need strong operational skills; however, some lack expertise in managerial strategy. The purpose of this multiple case study was to identify managerial strategies small auto repair business owners use to sustain businesses in Columbus, Ohio with respect to strategy, time management, and alteration of value chain services. Based on the Vroom expectancy theory of motivation, small auto repair business owners may use effectiveness and efficiency of business performance with particular emphasis on managerial strategic development and execution to enhance financial results and rewards. Data collection involved face-to-face, semistructured interviews with 5 small auto repair business …

Educational Manager Perceptions Towards Integrated Management Information System Implementation In Yemen, Mahfood Hussain Alkaabi

Walden Dissertations and Doctoral Studies

The government of Yemen has been developing government offered services designed to improve the quality of education management. Yemen's managers of education and managers of higher education in the Ministry of Education (MOE) and the Ministry of Higher Education (MOHE) have sought to improve quality of education, reduce costs, and provide timely information for decision-making processes by implementing an integrated management information system (IMIS). The problem was the lack of understanding the barriers that hinder successful IMIS implementation by the MOE and MOHE, and the role that lack of collaboration has played in prior unsuccessful attempts. The purpose of this …

The Impact Of Transformational Leadership On Nonprofit Volunteer Engagement And Commitment, Victoria Bohannon Buck

Walden Dissertations and Doctoral Studies

Nonprofit leadership attributes exert a significant effect on the nonprofit volunteer workforce to provide optimal service delivery to communities. Meeting the local community demands challenges nonprofit leadership to model inspirational behavior and attitudes that may motivate workers to transcend personal aspirations to support organizational goals more effectively. The purpose of this quantitative, correlational study was to determine whether transformational leadership influences the level of commitment and engagement of volunteer workers in nonprofit organizations. A theoretical framework based on transformational leadership guided the research. The research questions addressed the relationships between transformational leadership and nonprofit volunteer engagement and commitment. A sample …

Corporate Social Responsibility Implementation Framework, Samuel Bonsu

Walden Dissertations and Doctoral Studies

As social problems, such as environmental pollution persist, the need to implement corporate social responsibility (CSR) to enhance societal well-being becomes important. However, little is known about how corporate leaders implement CSR. The purpose of this qualitative transcendental phenomenological study was to identify and report the lived experiences of corporate managers relevant to CSR implementation. This study was guided by ecological systems theory, the Porter hypothesis, the Maslow hierarchy of needs theory, and the Harrod-Domar growth model, which justify the importance of societal well-being to business profitability and growth. The research question regarding the lived experiences of corporate managers of …

Strategies For Motivating A Multigenerational Workforce, Avon Donnell Cornelius

Walden Dissertations and Doctoral Studies

The multigenerational workforce creates leadership challenges for business managers, and the members of each generational group have different factors that motivate them. Failure to motivate a multigenerational workforce can lead to decreased productivity, increased absenteeism, high turnover rates, and reduced profits. The purpose of this single case study was to explore the strategies that marketing managers in a Maryland-based marketing firm use to motivate a multigenerational workforce using Maslow's hierarchy of needs theory. The study comprised 7 marketing managers who have experience motivating a multigenerational workforce. The data collection process for this study consisted of semistructured interviews, observation, and member …

Financial Strategies For Sustaining Small Businesses, Jennifer Cummings

Walden Dissertations and Doctoral Studies

A failure of a small business has a negative impact on the economic health of the community where the small business operates. Small businesses are significant entities in economies around the world, but small businesses have a high failure rate. The purpose of this multiple case study was to explore what financial strategies small business manufacturing leaders use to increase productivity and profitability to sustain the business for longer than 5 years. The population for this study was three small manufacturing business owners in Pennsylvania who have been in business over 5 years and have used financial strategies to increase …

Direct Supervisor Influence On Nurse Engagement, Kelly Elaine Tapp

Walden Dissertations and Doctoral Studies

Nurse engagement is essential for organizational success. If organizations can engage nurses, they may be able to improve organization and patient outcomes. The purpose of the evidence-based practice project was to use current evidence of direct supervisor influence on nurse engagement to create an educational program for clinical leads to use in their interactions with direct reports. The relationship-based care model was used as a framework for the project, and concepts included work engagement, nurse engagement, recognition versus meaningful recognition, professional development, communication, transformational leadership, and authentic leadership. Before and after attending the education program, clinical leads were given a …

Black Business Owners Overcoming Barriers In Texas, Henry Williams

Walden Dissertations and Doctoral Studies

Black entrepreneurs in the state of Texas reported that they did not achieve the same level of success as nonminority enterprises. Many Black entrepreneurs have obtained education from top tier institutions and have the managerial experiences, skills, and working knowledge that facilitate business success, but they are not able to sustain business growth. The purpose of this phenomenological study was to explore the lived experiences of Black Texan entrepreneurs. This research was established using the conceptual framework of human capital. The overarching research question concerned the lived experiences of Black Texas entrepreneurs who were not as successful in business as …

Strategies For Reducing Employee Turnover In Retail Outlets, Dewayne Wilson

Walden Dissertations and Doctoral Studies

Employee turnover in the retail industry is costly, difficult, and problematic, affecting organizational wages, benefits, and schedules in relation to serving clients, customers, and stakeholders. The purpose of this multiple case study was to explore effective strategies used by retail store owners in the southeastern region of the United States to reduce employee turnover. The target population was 6 successful business owners of 6 small retail businesses in the southeastern United States who had effectively reduced employee turnover. The conceptual framework for this study was the Herzberg 2-factor theory related to workplace job satisfaction. Data were collected through face-to-face, semistructured …

Increasing Known Performance Indicators Using Andragogy-Based Models, Jacqueline Conroy

Walden Dissertations and Doctoral Studies

Variety of training models are used in large retail organizations in South Carolina. Large retail organizations have leaders educating their employees using multiple methods of training without regard as to how adults learn. Leadership of large retail organizations in South Carolina may be investing in training materials, concepts, and facilitation methods that may not have substantive impact on known performance metrics. Knowles' theory of andragogy has been at the forefront of adult education theory as it has led many researchers to explore new methods for adults to learn effectively. A quasi-experimental study was designed to determine if an andragogy based …

Strategies Certified Project Management Professionals Use To Prevent Counterproductive Behavior, Lisa Annika Christin Hansson-Vazquez

Walden Dissertations and Doctoral Studies

Project managers who fail to apply strategies to prevent counterproductive work behavior in information technology projects could negatively affect users, budget costs, timelines, or projects. The purpose of this multiple case study was to explore strategies that project managers used to prevent counterproductive work behavior that put project success at risk. Social learning theory was the conceptual framework for this study. Data were collected through document review of published Project Management Institute (PMI) material as well as semistructured interviews with 10 project managers who were members of a PMI chapter in the southeastern United States, and who held a project …

Profitability Strategies For Small And Medium Entrepreneurs In Michigan, Dritan Pepaj

Walden Dissertations and Doctoral Studies

Small businesses create 50% of all jobs in the United States, but at least 50% of all newly founded small businesses have failed since 2006, and only 1/3 have survived beyond 10 years. Small businesses have a high chance of failure in the first 5 years due to a lack of sustainable strategies. The purpose of this multiple case study was to explore the strategies small business owners need to sustain their business beyond 5 years in a purposefully chosen county in Michigan. A conceptual framework was constructed based on the stakeholder theory and its derived theories to provide a …

Reshaping Management Effectiveness And Its Effect On Organizational Resilience In Multinational Enterprises, Franzelle Pertilla

Walden Dissertations and Doctoral Studies

Given the state of accelerating change in technology, globalization, and society, long-term planning has become challenging, thus improving organizational resilience to environmental change has become more important. The management problem addressed the need for strategies to improve organization resilience in the face of environmental change. The purpose of this phenomenological study was to explore the lived experiences of managers to use a firm's human, financial, and technological resources to improve organizational resilience. The lived experiences of organizational leaders in addressing organizational resilience was the central research question. The conceptual framework was built on the World Economic Forum's National Resilience Beta …

The Effects Of Positive And Negative Environmental Responsibility On Financial Performance, Anna Gurr

CMC Senior Theses

As environmental responsibility (ER) gains momentum in the corporate and stakeholder world, it is imperative to understand the relationship between ER and financial performance. While there is prior research looking at this relationship, this study provides further insight into the specific effects of negative and positive ER. In addition, it looks over the years 2008-2011 having implications for companies about the effects of their ER even through financial hardships. This study uses a widely respected corporate social responsibility database, in which ER scores were separated from. In this study, 287 firms in the S&P 500 are examined through times-series regression …

Optimize Your Fitness, Optimize Your Business: The Balanced Scorecard, Analysis And Application For The Crossfit Affiliate, Jordan G. Aronowitz

CMC Senior Theses

The Balanced Scorecard for the CrossFit Affiliate will provide unprepared or inexperienced managers with the necessary information to make informed operational decisions. The Balanced Scorecard incorporates financial data, customer satisfaction, internal operations, and future growth to create a series of cause-and-effect relationships that illustrate how decisions in one aspect of a business affect others. The Balanced Scorecard particularly benefits inexperienced managers leading small businesses. As overall small business growth increased, the boutique fitness industry expanded. The CrossFit brand rose in conjunction, but because corporate leaders insist on a hands-off licensing model, affiliate owners do not receive assistance from CrossFit corporate …

Freedom To Explore The Self: How Emerging Adults Use Leisure To Develop Identity, Eric K. Layland, Brian J. Hill, Larry J. Nelson

Faculty Publications

During a period of newly attained freedom preceding commitments expected in adulthood, emerging adults are faced with the major task of identity development. Leisure provides a context with relative freedom wherein emerging adults explore new experiences and access opportunities not always available in more constrained environments like work and school. In this case study of 40 emerging adults from 18 countries (Mage = 23.14 years), qualitative interviews were used to investigate the role of leisure as a context for identity development. Results indicate five major themes for leisure-based identity development in emerging adulthood: discovering identity, forming identity, defining identity, positioning …

The Creation Of Military Family Leisure Experiences, Karen K. Melton, Jasmine Townsend, Camilla J. Hodge

Faculty Publications

This article provides a theoretical model that positions family leisure experiences as a mechanism for positive family outcomes and resilience in military families. The article integrates the Creation of Family Experiences (CFE) framework with literature on military families, family leisure, and structured experiences. The CFE framework is a conceptual model that provides a lens for examining the context of family activities in order to better identify benefits for human development and family relations. When contextualized within military settings, the CFE can be used to understand and systematically optimize military family leisure experiences. It is critical to consider the experiences of …

Family Leisure Functioning: A Cross-National Study, Camilla J. Hodge, Ramon Zabriskie, Jasmine A. Townsend, Dennis L. Eggett, Raymond Poff

Faculty Publications

The purpose of this study was to, first, determine whether positive relationships between family leisure (involvement and satisfaction) and family outcomes (cohesion, adaptability, family functioning, and satisfaction with family life) were present in a multinational sample, and second, determine whether the core and balance model could provide a consistent framework for between country comparisons of relationships between family leisure and family outcome variables cross nationally. Familieswere recruited fromAustralia, Canada, New Zealand, the United Kingdom, and the United States. Data were analyzed using blocked multiple regression models, and generalized linear models to compare relationships across countries. Overall, findings indicated positive relationships …

Leisure At Work And Employee Flourishing, Andrew Lacanienta, Mat D. Duerden, Mark A. Widmer

Faculty Publications

The purpose of this study was to examine the efficacy of Duerden, Courtright, and Widmer’s leisure at work (LAW) model and explore the relationship between LAW and employee flourishing (i.e., resilience, work engagement, organizational identification). In a sample of 266 computer software employees, structural equation modeling revealed that LAW and leisure as a state of mind (i.e., intrinsic motivation, perceived freedom, positive affect) had positive relationships with personal expressiveness (b ¼ .704, p < .001) and organizational identification (b ¼ .164, p < .01). In addition, LAW had a positive relationship with resilience mediated by personal expressiveness (b ¼ .157, p < .01). Results suggest that LAW can provide added value to the workplace by facilitating personal expressiveness, resilience, and organizational identification. This study contributes to the discussion on LAW-related benefits and provides recommendations for practical application and future research.

Understanding The Unique Nature Of The Adolescent Study Abroad Experience, Mat D. Duerden, Eric Layland, Michael Petriello, Amanda Stronza, Mary Dunn, Shelby Adams

Faculty Publications

Despite rising numbers of adolescents traveling abroad each year, the majority of study abroad research focuses on emerging adults. This study represents an effort to expand our understanding of the study abroad experience from the adolescent perspective. Qualitative data were drawn from interviews and focus groups with, and observations of, participants in the program. Results indicate preparing for and then sharing the experience with like-minded peers, coupled with exposure to a new culture and direct interaction with locals, facilitated a process of reflection and growth with both perceived short-term and potential long-term impacts.

Experience Design In Leisure Studies, Parks, Recreation, And Tourism, Neil R. Lundberg

Faculty Publications

This article provides a response to the article “Leisure Studies is for Experience, Not Industry,” by Harmon (2018). In responding to Harmon’s critique, I address two important issues; both could be expanded into full-length articles but are treated only briefly in this response. First, it is critical to clearly understand and differentiate between the related concepts of experience design, experience industries, and experience economy, so I will provide a preliminary differentiation. Second, and in connection with the differentiation of experience-based concepts, I briefly discuss the need for curriculum reform or refocus within the broad discipline of leisure studies, parks, recreation, …

Planeación Y Directión Estratégica, R Henry Migliore

Migliore Collection

Un problema siempre presente en las organizaciones y empresas, es determinar su dirección estratégica, desarrollar un plan y, después, ad- ministrarlo. Las organizaciones pequeñas, particularmente aquellas dirigidas por un propietario/administrador/organizador, generalmente enfrentan este reto sin mayores problemas en los años iniciales. Pero cuando crecen, aumentando su personal, la expansión pronto se convierte de un simple problema en uno mucho más complejo. A no ser que la administración se mantenga totalmente alerta y activa, una organización podría estancarse, víctima de la pérdida de dirección.

Graduate Bulletin, 2018-2019, Minnesota State University Moorhead

Graduate Bulletins (Catalogs)

No abstract provided.

Middle-Range Theorizing On Logistics Customer Service, Daniel Pellathy, Joonhwan In, Diane A. Mollenkopf, Theodore P. Stank

Peer Reviewed Articles

Purpose – The purpose of this paper is to illustrate how a systematic application of middle-range theorizing, which pays particular attention to contexts and mechanisms, can be used to extend current knowledge on logistics customer service (LCS) in a number of critical areas.

Design/methodology/approach – The paper applies Stank et al.’s (2017) framework for middle-ranging theorizing in logistics to develop a research framework and agenda that can guide future LCS research. Results are generated through a review of the LCS literature and an application of the main concepts of middle-range theorizing.

Findings – The paper outlines opportunities for middle-range research …

A Quantitative Study Of Employees' Perceptions Of The Relationship Between The Organizational Culture Of A Toronto-Based Technology Company, And Their Job Satisfaction And Engagement, Donn Whitehall

Dissertations

Problem

There are gaps in the literature related to organizational culture, job satisfaction, and employee engagement. Researchers have noted that these variables, and the relationships amongst them, have not been studied enough and there exists a need for further research. The purpose of this study was to examine employees’ perceptions of the relationship between the organizational culture of a Toronto-based technology company, and their job satisfaction and engagement.

Method

This study utilized a quantitative, non-experimental, correlational method, while employing a cross-sectional approach with secondary data. This study used data collected by a Toronto-based technology company in June of 2016. The …

Technological Proactivity: Development Of A Measure And Initial Test, Nora Junaid

2018

Achieving effective use of new IT at the workplace can be notoriously difficult. There has been significant focus on the role of the individual in new job-related technology use, but considerations of personality differences and their role in effective use have been limited. Results have been mixed regarding the influence of personality on new IT use, discouraging research in the area. We attribute the shortcomings of prior results to three broad issues. Most personality-IT studies have either (1) used a measure of personality that is too broad and not specific to explain use activities (e.g. Junglas, Johnson, & Spitzmüller, 2008), …