Business Administration, Management, and Operations Commons^™

دراسة محددات ولاء الزبون في القطاع الفندقي دراسة تحليلية في الفنادق السياحية في محافظة النجف الأشرف, حسين علي عبد الرسول

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث استقراء ما قدمته تلك الدراسات والتركيز على ثلاث محددات للولاء هي ( رضا الزبون ، جودة الخدمة ، قيمة الزبون ) . اتجهت الدراسة لاختيار عينة من نزلاء الفنادق السياحية في محافظة النجف الأشرف بلغ عددهم (104) نزيل . و باستخدام استمارة استبيان المصممة في ضوء دراسات سابقة ،تم صياغة مقياس واختباره في ضوء مجموعة من الأساليب الإحصائية المتقدمة(معامل الثبات ، معامل الثبات المركب ، صدق التقارب) . وثم اختبار الفرضيات من خلال نمذجة المعادلة الهيكلية .وتوصل البحث الى استنتاجات مهمة من أبرزها ، ان لجودة الخدمة المدركة دور مهم في تحقيق الولاء المركب ، في أن بلوغ …

تأثير جودة التدقيق الداخلي على كفاءة تنفيذ مشاريع الموازنة الاستثمارية في الجامعات العراقية الفتية (دراسة حالة: في جامعة المثنى وميسان) دراسة حالة: في جامعة المثنى وميسان, حيدر عباس عبد

Muthanna Journal of Administrative and Economics Sciences

ان التطور الحاصل في مشاريع الموازنة الاستثمارية من بعد عام 2003 , ادى الى قيام الجامعات العراقيــة والفتــية خاصة من مواصلة مواكبة التطورات في ظل تطور التكنلوجية الحديثة في الجامعات العربية او الاجنبية وذلك من خــلال النـــهوض بمؤسساتها العلمـــية بعد حالة الركود والاهمـــال التي عاشتها قبـــل عام 2003, وكانت لمشـــاريع الموازنــة الاستثمارية الاثر البالغ في تطوير تلك الجامعات ومن ضمنها الجامعات الفتية .لذا سوف نسلط الضوء في هذه الدراسة على الدور التي تلعبه جودة التدقيق الداخلي في كفاءة وتنفيذ مشاريع الــموازنة في الجامعات العراقية الفتية , حيث هدفت هذه الدراسة الى بيان كيفية تطوير وتحسين كفاءة مشاريع الموازنة الاستثمارية ,ومعالجة …

السلوك السياسي لمدراء المستشفيات وتأثيره في انتشار الإرهاق العاطفي بين الممرضين والممرضات دراسة حالة في مستشفى الصدر التعليمي في محافظة النجف الأشرف, ليث علي يوسف الحكيم

Muthanna Journal of Administrative and Economics Sciences

ان البحث الحالي يسعى إلى معرفة طبيعة العلاقة بين السلوك السياسي للمدراء والإرهاق العاطفي في مستشفى الصدر التعليمي في محافظة النجف الأشرف, وتتمثل أهمية البحث الحالي في محاولته لردم الفجوة المعرفية بين متغيري البحث. فضلاً عن وضع الأسس الصحيحة والمناسبة لمعالجة مشكلة واقعية تؤثر بصورة مباشرة على بيئة العمل في أحد أهم المستشفيات. ولقد وزع الباحثون بإستخدام طريقة العينة العشوائية 450 استبانه على عدد من الممرضين والممرضات في المستشفى المذكور. وكان عدد الاستبانات المسترجعة310 إستبانة، أما عدد الاستبانات الصالحة للتحليل الإحصائي فقد بلغ (287) إستبانة وبمعدل (92%) من الإستبانات المسترجعة. وأظهرت المراجعة النظرية للدراسات السابقة وجود فجوة معرفية لتفسير طبيعة …

الملكية والدولة الاقتصاد المتناغم أم المتناقض…؟ العراق انموذجا مع اشارة لبعض الدول مقارنة للمدة 2003-2014, غسان طارق ظاهر

Muthanna Journal of Administrative and Economics Sciences

تواجه الاقتصادات النامية ضغوطا على الانفاق التشغيلي، لتلبية متطلبات البنية التحتية العامة فضلا عن ان قيود التمويل في هذه البلدان أكثر حدة منها في الاقتصادات المتقدمة، مما يجعلها عرضة لعجز دائم في موازناتها العامة، لذا دعت المنظمات الدولية الدول النامية الى ضبط الانفاق العام واحترام الحدود الموضوعة للضرائب والاقتراض بما يتناغم مع الية الرأسمالية الجديدة، فقد فرضت معاهدة الاستقرار والنمو التي عقدها الاتحاد الاوروبي “على جميع الاقتصادات غنية كانت أم فقيرة، أن توزع مواردها المحدودة بين احتياجاتها المتنافسة بما يحقق التوازن بين الاستثمار المادي والاستثمار في رأس المال البشري كالتعليم والرعاية الصحية والقطاعات الاجتماعية الاخرى مع التأكد من كفاية الموارد …

Far West Water Ski Club Floating Dock Replacement, Jeffery L. Hadley

Construction Management

A project based senior project, the Far West Floating Dock Project included the design, procurement and construction of two 20’x 20’ floating docks for the Lake Nacimiento based nonprofit Far West Water Ski Club. Constructed of polyethylene coated floats, 4x Pressure Treated lumber, hot-dipped galvanized hardware and composite decking, the dock is designed to have a lifespan of at least 35-40 years. This case study provides an overview of the complete project delivery, beginning with the conception and research, transitioning to design and procurement, and finishing with construction and lessons learned. The overall project cost landed at $21,712.00, made possible …

Key Findings: 2016 Atrs Global Airport Performance Benchmarking, Chunyan Yu

Publications

The ATRS Global Airport Benchmarking Project measures and compares the performance of several important aspects of airport operations: Productivity and efficiency, unit costs and cost competitiveness, financial results and airport charges. The report also examines the relationships between various performance measures and airport characteristics as well as management strategies in order to provide a better understanding of observed differences in airport performance. This report includes 205 airports and 24 airport groups of various sizes and ownership forms in Asia Pacific, Europe and North America. This presentation highlights key findings on efficiency and cost.

2016-05-29 Letter To The Board Of Regents, Morehead State University. Faculty Senate.

Faculty Senate Records

A letter from the Faculty Senate to the Morehead State University Board of Regents from May 29, 2016.

2016-05-24 President's Message, Morehead State University. Faculty Senate.

Faculty Senate Records

E-mail message from the President delivered on May 24, 2016.

Millennials As Consumers: Can Businesses Survive As Is?, Ashley N. Genoese

Undergraduate Honors Theses

Each generation brings new challenges in which businesses must change their operations, marketing strategies, and other key factors of their company. With Millennials being the most unique generation, businesses will not only have to change all of these tactics, but might even run the risk of becoming irrelevant to this next generation. Also known as Generation Y, Millennials are classified as those born between the years 1981 – 2000, and in 2016 the current ages of Millennials are 16-35, but more typically identified as those ages 19-30 in the year 2016. Born and raised in the era of booming technology …

2016-05-19 Aaup Letter To Board Of Regents, American Association Of University Professors.

Faculty Senate Records

A letter written by the AAUP to the Morehead State University Board of Regents regarding academic governance and academic freedom on May 19, 2016.

How Variances In Business School Rankings Affect Enrollment Trends And Practices, Guillermo A. De Veyga

Seton Hall University Dissertations and Theses (ETDs)

This study examined the effect that variances in the U.S News and World Report rankings have on enrollment trends and practices in both top and not top-25 business schools. The purpose of this study was to determine whether mobility in the rankings was met with a statistically significant response to the research questions presented. While this was not the first study to look at business school rankings and their effect on enrollment trends, it was the first one to look at recent data associated with this phenomena, as well as, the first study to utilize panel data in order to …

2016-05-13 President's Message, Morehead State University. Faculty Senate.

Faculty Senate Records

President's message from May 13, 2016.

The Ethnographic Method In Csr Research: The Role And Importance Of Methodological Fit, A. Erin Bass, Ivana Milosevec

Marketing and Management Faculty Publications

Corporate social responsibility (CSR) research has burgeoned in the past several decades. Despite significant advances, our review of the literature reveals a problematic gap: We know little about how culture, practices, and interactions shape CSR. On further investigation, we discover that limited research utilizes ethnography to understand CSR, which may provide some explanation for this gap. Thus, the purpose of this article is to illustrate the utility of ethnography for advancing business and society research via a multistage framework that demonstrates how three different types of ethnography may be applied to the exploration of CSR. We specifically focus on the …

The Identification And Exploitation Of Terrorist Financing, Jacob S. Gordon

Senior Honors Theses

Terrorism and the threat of terrorist attacks have forced the United States to place a high priority on developing a comprehensive counterterrorism strategy. A crucial component of this overarching strategy focuses on targeting the finances of a terrorist organization, hoping to eliminate or stifle their sources of funding in an effort to render the organization incapable of launching successful operations due to an absence of funding. By analyzing the most common financing options that terrorist groups use, the United States can hone its ability to disrupt the funding operations for terrorist groups. Likewise, developing a method for tracking the laundering …

Revitalizing Classical Music Interest And Concert Attendance: Why Today's Youth Are Deterred From Classical Music And Why Symphony Orchestras And Businesses Need To Get Involved, Caroline M. Clouse

Senior Honors Projects, 2010-2019

This paper seeks to explore the divide between classical music institutions and the youth of today. Interest in classical music is on a steady decline among Millennials and this paper provides a discourse on some of the prevailing reasonings behind the deterrents to classical music concert attendance. German studies concerning the current state of classical music and it's standing among youth that previously have never been translated are described within, so that this important information may be disseminated. Lastly, there is a discussion on the importance of innovative marketing techniques and concert offerings as well as how and why today's …

2016-05-05 Faculty Senate Newsletter, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Newsletter for May 5, 2016.

U.S. Critical Infrastructure Cybersecurity: An Analysis Of Threats, Methods, And Policy-Past, Present, And Future, Justan Phillip Dustan

Senior Theses

This senior thesis focuses on the growth and development of the US critical infrastructure cybersecurity program to better understand where we were, where we are, and where we're going... as well as how we can improve in the future.

2016-05-04 President's Message, Morehead State University. Faculty Senate.

Faculty Senate Records

President's message to faculty and staff on May 4, 2016. Planned layoffs announced.

Successful Leadership: Optimizing The Influence Of Personality On Work Engagement, Joey A. Fleck

Online Journal for Workforce Education and Development

Abstract

Objective: This paper examines the positive influence that personality has on the level of engagement workers have in their work. By determining the connection between personality characteristics and work engagement, leaders can be proactive in promoting higher levels of engagement by their workers. Background: Engaging in one’s work encompasses the total person and includes elements such as energy, mental resilience, willingness to invest in one’s work, enthusiasm, pride, and the happiness that comes with being involved in work. The level of work engagement of workers in their work has implications for the workers as well as for the organization. …

2016-05-03 Intercollegiate Athletics Committee Meeting Minutes, Morehead State University. Faculty Senate., Intercollegiate Athletics Committee

Faculty Senate Records

Intercollegiate Athletics Committee meeting minutes for May 3, 2016.

Breaking Television News: Is Social Media Coverage You Can Count On?, Eileen Canosa Teves

Theses & Dissertations

This mixed methods study explored how 10 television journalists and photojournalists handled social media’s integration and its impact on television news. A quantitative survey modeled after Moore and Benbasat’s (1991) instrument using the Diffusion of Innovations theory as a foundation measured how participants adopted social media in newsgathering and dissemination. Through qualitative one-on-one interviews, data revealed that participants believed social media was advantageous in collecting and reporting television news. Television journalists were able to locate sources, experts, and visual images. Social media allowed participants to report live from the scene and deliver news quickly. The innovation enabled participants to connect …

Franchising: Choose Wisely, Singapore Management University

Perspectives@SMU

The Modern Montessori International chain of preschool education centres expanded into 15 countries within 20 years via franchising. Its owner shares the sometimes painful lessons learnt

Value Creation And Value Capture In The Automotive Industry: Empirical Evidence From Czechia, Petr Pavlinek, Jan Ženka

Geography and Geology Faculty Publications

This article investigates how distinct tiers of firms contribute to value creation and value capture in the automotive industry. We employ firm-level indicators to evaluate the value creation and capture of distinct supplier tiers in the Czech automotive industry, while considering differences between foreign-owned and domestic firms. Our analysis suggests that the economic effects of the automotive industry largely depend on its capital intensity and that mostly foreign-owned higher tier firms generate and capture greater value than lower tier firms, which include the vast majority of domestic suppliers.

Suffering In Silence: Investigating The Role Of Fear In The Relationship Between Abusive Supervision And Defensive Silence, Christian Kiewitz, Simon Lloyd D. Restubog, Mindy K. Shoss, Patrick Raymund James M. Garcia, Robert L. Tang

Management and Marketing Faculty Publications

Drawing from an approach-avoidance perspective, we examine the relationships between subordinates’ perceptions of abusive supervision, fear, defensive silence, and ultimately abusive supervision at a later time point. We also account for the effects of subordinates’ assertiveness and individual perceptions of a climate of fear on these predicted mediated relationships. We test this moderated mediation model with data from three studies involving different sources collected across various measurement periods. Results corroborated our predictions by showing (a) a significant association between abusive supervision and subordinates’ fear, (b) second-stage moderation effects of subordinates’ assertiveness and their individual perceptions of a climate of fear …

Comparative Organizational Assessments And Partenship Potential For Sekou Pou Nanm-Yo And Asirans Community Counseling Center, Lauren M. Mawe

Sustainability and Social Justice

This paper assesses the organizational capacity of two small Non-Governmental Organizations (NGOs) in Port-Au-Prince Haiti. Each NGO has a staff of under 15 members. At the time of the assessment, they were both in early stages of their development, with one in its first year of operations, and the other in its fifth year. Both embody grassroots, community organizations because of their connections to the communities in which they work, their willingness to travel to those communities, and their predominantly Haitian staff. The fieldwork included interviews, focus groups, and three months of participant observation and work with these organizations. In …

Shareholder Advocacy In Corporate Elections: Case Studies In Proxy Voting Websites For Retail Investors, Robin Miller

Sustainability and Social Justice

One of the key rights shareholders retain is the right to vote on issues affecting the companies in which they invest. This voting right is seen as one of the primary means of exercising diligent corporate governance (Cole 2003, Fairfax 2009). Only 28 percent of individual investors vote in corporate elections compared with 91 percent of institutional investors. Informed voting decisions at corporate elections can be very information intensive, and theories of rational apathy and the free rider problem may explain a lack of participation from individual investors.

Many shareholders cannot attend annual corporate meetings, so they …

Modeling Supply Chain Resiliency, Jeff A. Hazel

Industrial Engineering Undergraduate Honors Theses

Engineered Resilient Systems (ERS) is a Department of Defense (DoD) program focusing on the effective and efficient design and development of complex engineered systems throughout their life cycle. There is a growing literature with qualitative definitions of resilience and quantitative models for systems with one performance measure. This paper uses a quantitative resilience framework (the Framework for ERS) that includes system design options, reliability, threats, vulnerabilities, responses, and consequences assessed in multiple system performance measures. The framework assists in establishing a model for any system to evaluate resiliency. This paper applies this framework using Multiple Objective Decision Analysis (MODA) to …

Intergenerational Care: A Strategic Approach To Senior Care, Amanda Lundholm Stadel

Undergraduate Honors Capstone Projects

Our society has become increasingly segregated between generations, specifically with senior adults. During the last years of a senior adult's life, he or she may often feel socially isolated which is closely correlated to depression, mental health challenges, and physical decline. These challenges may likely increase considering the number of adults age 65 and older is predicted to double within the next 25 years.

Intergenerational care is an innovative model that combines both child and senior care in a way that bridges the gap between generations. Studies have shown that implementing this model can benefit residents in ways that other …

A Correlational Study Of Mid-Level Managers Examining Emotional Intelligence And Coaching Dimensions, Christopher Berg

All Theses And Dissertations

The purpose of this quantitative correlational case study was to explore how mid-level managers’ emotional intelligence, as established through the Emotional Intelligence Appraisal (EIA), correlates with their executive coaching dimensions as revealed by the Extraordinary Coach Self-Assessment (ECSA). This study used the Talentsmart Inc. (EIA) tool to evaluate retail telecommunications (telecom) managers’ emotional intelligence competencies and Zenger Folkman’s (ECSA) tool to evaluate retail telecom managers’ coaching dimensions anonymously through the survey instrument. The need for this specific research is evident because of the limited number of quantitative studies regarding the importance of emotional intelligence and its relationship to coaching in …

Do Investors Value The Required Stress Tests Of Financial Holding Companies?, Brendan A. Colligan

Finance Undergraduate Honors Theses

This paper explores the value of disclosing stress test results to investors and market participants within the US financial system. Recently the Federal Reserve (“Fed”) expanded its required internal stress testing program, often referred to as the Dodd-Frank Act Stress Test (“DFAST”), to include bank holding companies (“BHCs”) with more than $10 billion in total assets. These BHCs were required to publicly disclose their results for the first time in June of 2015. Large BHCs are subject to another level of stress testing implemented by the Comprehensive Capital Analysis Review (“CCAR”). Large BHCs are defined as having more than $50 …