Business Administration, Management, and Operations Commons^™

Dental Practice Success Vol. 1 No. 4, American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.

Use Of Smartphones In Hospitals, N. A. Thomairy, M. Mummaneni, S. Alsalamah, N. Moussa, Alberto Coustasse

Management Faculty Research

Mobile technology has begun to change the landscape of the medical profession with more than two-thirds of physicians regularly using smart phones. Smartphones have allowed healthcare professionals and the general public to communicate more efficiently, collect data and facilitate the clinical decision making. The methodology for this study was a qualitative literature review following a systematic approach of the smartphone usage among physicians in hospitals. Fifty-one articles were selected for this study based on inclusion criteria. The findings were classified and described into seven categories: use of smartphone in obstetrics, pediatrics, surgery, internal medicine, radiology, and dermatology which were chosen …

Department Chairs As Leaders: A Model Of Social Intelligence And Creative Performance In A State University, Afzal Rahim, Ismail Civelek, Feng Helen Liang

Management Faculty Publications

This study presents a structural equations model that represents relationships between department chairs’ social intelligence (SI) and their creative performance (CP) at a public university in the United States. SI was defined as the ability to be aware of relevant social situations, to manage situational challenges effectively, to understand others’ concerns and feelings, and to build and maintain positive relationships in social settings. Four components of SI were examined: situational awareness, situational response, cognitive empathy, and social skills. The model was tested with questionnaire data from 406 faculty members belonging to 43 departments in a state university. The data analyses …

The Age Of Quality Innovation, Sang M. Lee

Department of Management: Faculty Publications

In this inaugural issue of International Journal of Quality Innovation, the Editor-in-Chief reports the evolution of quality management and the need for innovative research for creating new quality values.

Ua1b1/9 Free Enterprise Fair, Wku Archives

WKU Archives Collection Inventories

These records were created by and about the Free Enterprise Fair sponsored by WKU and southern Kentucky businesses.

The Ceo Branding Mix, Marc Fetscherin

Faculty Publications

What do Donald Trump, Mark Zuckerberg, Oprah Winfrey, Richard Branson and Jeff Bezos have in common? They are not only CEOs and living icons of the brands they created but also brands themselves. There are many reasons why CEOs today get more attention than in the past. When the media are looking for a business story they often turn to CEOs or founders. Some companies are larger than countries in terms of number of citizens or employees or in revenue. For example, Walmart has about 2.2 million employees, comparable to the population of Qatar, Namibia, or Slovenia, and its revenues …

Are The Parents To Blame? Predicting Franchisee Failure, Ilan Alon, Michèle Boulanger, Everlyne Misati, Melih Madanoglu

Faculty Publications

The Small Business Administration (SBA) supports franchising by backing up loans issued by regular lending organizations. However, the SBA does not directly consider firm strategies as part of its lending process. To appreciate how franchisor characteristics influence franchisee failure, we developed a heuristic model using the methodology and power of predictive analytics. We use multi-year data from the World Franchising Council’s surveys on franchisors’ characteristics and from the SBA on franchisee loan defaults. The data cover 271 diverse US franchise chains that are present in both databases. Our model predicts potential defaults of SBA-backed loans issued to American franchisees and …

Foreign Investment In Eastern And Southern Europe After 2008. Still A Lever Of Growth?, Béla Galgóczi, Jan Drahokoupil, Magdalena Bernaciak, Petr Pavlinek

Faculty Books and Monographs

Editors:Béla Galgóczi,Jan Drahokoupil, and Magdalena Bernaciak

Chapter, Foreign direct investment and the development of the automotive industry in central and eastern Europe, authored by Petr Pavlinek, UNO faculty member.

This book investigates the role that foreign direct investment (FDI) in central-eastern and southern Europe has played in the post-crisis period, comparing patterns across countries and sectors.

An overarching objective of this publication is to assess the extent to which FDI can still be seen as a key driver of economic development, modernisation and convergence for Europe’s low- and middle-income economies, taking into account also the risks and limiting factors associated …

Business Leadership Education: A Virtual Storytellers Exercise, Maria Mendez, Yue Cai Hillon, Khadija Al Arkoubi

Management Faculty Publications

Online courses are becoming popular in business education and require creative strategies to maintain students’ engagement and facilitate contextual and complex understanding of class concepts and theories. In this paper, we are proposing an exercise for online undergraduate Organizational Behavior courses to motivate students and enhance their understanding of class concepts through the use of storytelling. In this exercise, students work in teams to narrate stories that describe with rich detail different concepts and theories pertaining to team management in general and virtual team management in particular. The results suggest that students develop a higher level of critical thinking in …

What Do Institutional Investors Know And Act On Before Almost Everyone Else: Evidence From Corporate Bankruptcies, Elena Precourt, Henry Oppenheimer

Accounting Department Faculty Journal Articles

We analyze investment behavior of institutional managers who hold and trade shares of firms that file for bankruptcy. We find that during the five-year period preceding a bankruptcy filing, institutional investors (except those managing investment companies) are net buyers with a positive abnormal net number of shares traded during the period. Institutional managers start to sell shares of bankrupt firms sooner in some firms than in others; these earlier sales are of smaller firms with weaker operating performance, and lower equity risk. We do not find evidence that institutional stockholders trade strategically and avoid material price declines before they occur.

Information Systems Strategy And The Role Of Chief Information Officers: Strategizing And Aligning Practices, Anna Karpovsky

2015

Information Systems (IS) pose both a challenge and an opportunity for organizations. The topic of strategizing around IS issues is thus of considerable importance. While there has been substantial academic research relating to the strategic value of IS – over 50 years – much of it focuses on such aspects of the topic as strategic IS planning, strategic alignment, and IS for competitive advantage. Fewer studies have taken into account the emergent nature of strategy formation. Fewer still have given attention to strategy-making practitioners, in particular their role and influence in the strategizing process. Accordingly, the goal of this dissertation …

Utilization Of 340b Program In A Rural Hospital, Heath Ashford, Lauren Valli, William K. Willis, Alberto Coustasse

Management Faculty Research

Introduction: The 340B is a federal program that provides eligible rural hospitals, providers, and clinics the capability to purchase medications at reduced prices for outpatient use. Enrollment in the 340B program requires drug manufacturers to supply covered healthcare entities and eligible healthcare organizations medications at substantially reduced prices and has allowed covered entities to extend federal resources by offering more comprehensive services and reaching more of the vulnerable populations. The purpose of this research study was to examine utilization of 340B program within provider based clinics of a university medical school affiliated with a rural hospital to assess the benefits …

Effects Of International Study Tours On Attitude Toward Doing Business Globally: Assurance Of Learning In Executive Mba Programs, Uday S. Tate, Kamal Fatehi, Basanna Patagundi

Management Faculty Research

The past two decades have experienced and realized the wave of globalization as pervasive and impactful imperative in the world of academia, and not just in the corporate world. This realization is reflected in the 2011-13 Report by AACSB Task Force on Globalization of Management Education (The Association to Advance Collegiate Schools of Business - International, June 2011-13). The AACSB report highlights broad globalization trends in management education that have drawn the attention of institutions, corporations and business schools alike, that are striving to prepare their key stakeholders (managers and students) to face today’s complex global challenges. Today’s increasingly integrated …

Diffusion Of Innovation: Customer Relationship Management Adoption In Supply Chain Organizations, Vicky Ching Gu, Marc J. Schniederjans, Qing Cao

Department of Management: Faculty Publications

The successful diffusion of innovations in rapidly changing supply chain technological environments is essential to support operations and supply chain management functions. In this paper we conceptualize and develop a framework for research into the diffusion of innovations in organizations pertaining to software adoption in supply chain management. Incorporating Task-Technology Fit theory with a network externalities model, we develop a novel approach in customer relations management (CRM) software adoption. An empirical study using Partial Least Squares (PLS) on data from US supply chain managers is utilized to confirm the usability of the proposed framework as well as confirming the efficacy …

Construction Of Entrepreneurial Orientation: Dispute, Demand, And Dare, Vishal K. Gupta

New England Journal of Entrepreneurship

Invited editorial by Vishal K. Gupta, discussing the concept of entrepreneurial orientation (EO). Stated succinctly, entrepreneurial orientation (EO) refers to specific aspects of an organization-wide proclivity toward new endeavors. After about four decades of research on this topic, EO has emerged as a predominant construct of interest in strategic management. Over the years, a large—and growing—body of research has accumulated about EO, but questions do persist about the way(s) in which the various facets of EO are linked to each other. This essay distinguishes between three ways in which the various entrepreneurial elements can be combined to form the overall …

Phone Selection Through Data Envelopment Analysis, Elissa R. Turpin, Adam Sanchez

Undergraduate Review

Today’s digital era has increased the competition for smart devices tremendously, especially in the mobile phone industry. Each manufacturer is trying to out perform its competitors; therefore these phones are being created with a large amount of attractive features. It is important for consumers to understand these different features while comparing phones to choose the one the best suits his or her own needs. In this paper, we present the findings that compared eight different phones using Data Envelopment Analysis (DEA). Features such as weight, battery power, standby time, and megapixels were considered as outputs, where as the retail price …

Exploring The Solar Pv Industry: A Survey Of Pv Manufacturers In China, Patrick E. Prince, Bingqing Zheng

Undergraduate Review

China’s photovoltaic (PV) manufacturing industry has grown significantly since 2000, from being almost nonexistent to providing over 50% of the market share of solar panels in 2012. However, due to the high tariff resulting from an anti-dumping investigation by the US and a shrinking export market, Chinese PV manufacturers are faced with a large amount of challenges. This paper investigated 1) the general issues influencing the success of this industry; 2) the current market channels and the advertising methods; 3) the comparison of supports from government and utility between desired and perceived; 4) the attitude of manufacturers towards external opportunity …

Purchasing Efficiency Measurement Of Selected Chinese Pv Panels Using Data Envelopment Analysis (Dea), Bingqing Zheng, Patrick E. Prince

Undergraduate Review

As a renewable energy generation, the solar Photovoltaic (PV) system has become a popular technique that converts sunlight to generate electrical power. However, most countries, especially like China met challenges in expanding their domestic market and widespread adoption by their own citizens. One of the major reasons why customers are hesitated to adopt solar panels is the difficulty in comparing a variety of solar panels with respect of multiple different dimensions without the aid of appropriate quantitative models. The PV panel’s purchasing efficiency is determined not only just by those technical factors identified by the current literature and practice, but …

The Left Bank Brasseries: The Evolution Of A French-Inspired Restaurant, John A. Sansone

Student Research Posters

Due to the high failure rates of restaurants in the United States, many studies have come up with various reasons to explain the underlying causes of such a phenomenon. One key study by Parsa (2005) suggests, “Restaurant failures have been attributed to economic and social factors […]” and “Restaurant failures can be studied from economic, marketing, and managerial perspectives.” In particular, lack of capital is a major contributing factor for restaurants failure and researchers agree that a restaurant without a sufficient amount of capital will not survive because of three major expenses: overhead, labor, and food cost. Today’s service industry …

Ryanair Holdings, Nicole Blake Tran, Jamie Perkinson, Caron Sinnenberg, Lionel Tarcia, Jeffrey S. Harrison

Robins Case Network

The crass Irish CEO of Ryanair presides over a modern miracle. Ryanair, with its ridiculously low prices and poor reputation for service, has become one of Europe’s largest and most successful airlines. Employees pay for their own training, flights are cancelled if they won’t be full enough to be profitable, and the concept of “no frills” is heartily embraced. However, some new competitors have come on the scene, and Ryanair may be forced to improve its service and reputation to keep up.

Inquiry Into The Conceptual Dimensions Of Project Portfolio Management, Pedro Bruno De Souza, Jorge Carneiro, Rodrigo Bandeira De Mello

Strategy and Operations Faculty Publications

Although much has been written about how to manage individual projects, there is still little guidance on how to evaluate the “quality” of project portfolio management itself, that is, the degree of “accomplishment” of the process by which the project portfolio is formed and run. This study addresses this gap by employing a qualitative approach to uncover managerial perceptions about what is encompassed by project portfolio management and how the this construct should be evaluated. By building from a review of the scant literature on project portfolio management, conversations with expert scholars on project management, interpretations provided by managers, and …

Selection Of Inflatable Bounce Houses Using Data Envelopment Analysis, Janice Bowen, Rebecca Uboldi

Undergraduate Review

The decision to purchase one consumer product over another is becoming more challenging as the choices that are made available to consumers have increased. This research studies the decision making process when consumers purchase an inflatable bounce house. In addition to cost, a variety of features such as structure size, weight capacity, weight of product, customer ratings, and the number of customer ratings must be compared. It is difficult to make a direct comparison of each of these individual features through traditional methods. As a result, Data Envelopment Analysis is used to compare the outputs and inputs to determine which …

The Capacity For Mobilization In Project-Based Cultural Work: A Case Of The Video Game Industry, Marie-Josee Legault, Johanna Weststar

Management and Organizational Studies Publications

Though dissatisfied with some management practices and working conditions, like most high-tech knowledge workers, videogame developers remain reluctant towards unionization. This article examines the factors of collective action among developers as an example, using data gathered from an international survey and interviews. We conclude that developers meet some conditions conducive to collective action but face many obstacles as well, both to collective action and to unionization proper. This does not lead us to share the belief of a decline in collective action, but rather raises the issue of conflating union action and collective action. Our study reveals how unsuited the …

Work Hour Congruence: The Effect On Job Satisfaction And Absenteeism, Bryon Y. Lee, Jing Wang, Johanna Weststar

Management and Organizational Studies Publications

This study examines the effect of work hour congruence on employee job satisfaction and absenteeism using a large, longitudinal sample from the Canadian Workplace and Employee Survey (WES). An employee is said to have work hour congruence when they actually work the number of hours that they desire. Results indicate a difference between employees who desire more hours and those who desire fewer hours: employee desire for and receipt of more hours was related to positive changes in job satisfaction, while employee desire for and receipt of fewer hours was related to reduced absenteeism. In addition, the results suggest that …

Ceo Duality And Performance Of Not-For-Profit Hospitals, Anh Ngoc Pham

2010-2016 Archived Posters

Depending on their needs for enhancing and sustaining their business and market values, some firms choose to operate with a corporate governance structure of CEO duality, in which an executive serves as the CEO and the chairperson of the board of directors. This study used multiple regression data analyses of financial indicators from 146 U.S. not-for-profit hospitals selected from the Office of Statewide Health Planning and Development database of California, for the period from 2009 to 2012. The results of this study suggested CEO duality and presence of physicians on healthcare governance were not related to financial performance of not-for-profit …

Administrative Effectiveness And Public Administration Practice In Midwestern State Employment Agencies, Kathleen A. Frederick Dr.

2010-2016 Archived Posters

Researchers have examined the multiple dimensions of unemployment. Performance rates had declined significantly in a majority of CR 5 states in the 3-year period, 2007-2009. What was not known, however, was the effectiveness of the public administration practice in individual state employment agencies when addressing the economic crisis and rising unemployment. In this evaluative study, the effectiveness of each of 10 state employment agencies in the Central Region 5 of the U.S. Department of Labor Employment and Training Administration was investigated.

Creating A Business Plan For Thin Air Reflections, Savanah Thompson

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

How Can Business Analytics Induce Creativity: The Performance Effects Of User Interaction With Business Analytics, Tarek Soukieh

ETD Archive

Most organizations today use business analytics systems mainly for efficiency; reducing cost by contacting the right customer, generating revenue by reducing churn, etc. Nevertheless, business analytics holds promise in generating insights and in making users more creative in their decision making process.

Analytics technology is becoming sophisticated with very advanced technical capabilities. However, behavioral aspects (i.e. user interaction) of using business analytics software have not reached the same level of sophistication. Very little research in this field discusses how to implement analytical systems and what outcomes will it produce.

We are looking at conditions that can enhance user interaction with …

Essays On Horizontal Divestitures And Product Market Relationships, Norkeith Ervin Smith

Wayne State University Dissertations

This dissertation is the first to study the product effect of horizontal divestitures on upstream and downstream firms. This first essay examines product market impact of a sample of horizontal asset sales from 1988 to 2005 on corporate customers, suppliers, and industry rivals. I create a sample of firms that classifies corporate customers, suppliers, and industry competitors of firms proposing horizontal asset sales, and employ this data set to investigate the wealth effects at announcement. This study also considers post-divestiture changes in abnormal operating performance for divesting firms, customers, and suppliers.

I document evidence that divestiture related wealth effects for …

The 'Free Purposing' Organization: Beyond Empowerment...Towards 'Engaged Commitment', Hani N. Boulos

Student Scholarship

Wide ranges of organizations are explicitly rejecting the norms of rational bureaucracy in designing and running their organizations. Grounded in a qualitative study of those organizations, this paper seeks first to identify some common structural commonalities, and differentiate them from the traditional hierarchies, and second to develop a theoretical framework for understanding them and assess the way they foster internal commitment for desired purpose. We interviewed 61 individuals from 12 organizations in diverse sectors and different geographic locations. We discovered emergent novel forms and practices. We developed a conceptual framework to capture the main discoveries, not as models of perfection, …