Business Administration, Management, and Operations Commons^™

Evaluating E-Relationship Marketing Features On Hotel Mobile Apps, Xiaolin Lu

UNLV Theses, Dissertations, Professional Papers, and Capstones

The advent of technology has changed the course of marketing in both the academic and the business field. Given the increasing number of mobile transactions, hotel companies have launched mobile applications (apps) as an alternative e-relationship marketing (e-RM) channel. This study modified a progressive five-level e-relationship building model. The model was employed to evaluate e-RM features of the top 10 hotel companies’ mobile apps. The results indicated that these hotel companies maintained e-RM feature sophistication at the lower levels (Basic and Reactive), but relatively speaking, they did not utilize e-RM features extensively at the higher levels (Accountable, Proactive and Partnership). …

A Cross Country Comparison Of Best Practices In Recruitment And Selection, Greg Vickers, Michael P. Mcdonald, Sara J. Grimes

Management: Faculty Publications

This study examines best practices in hiring related to the recruitment and selection process in English-speaking countries with an Anglo-Saxon heritage. Since such countries share a similar cultural backgrounds and histories, best practices are likely to be somewhat similar. Studies of best practices were examined in the following countries: United States of America, Australia, United Kingdom, Canada, and New Zealand. After looking at commonalities across “best practices” studies, the current investigation presents a common set of such practices in terms of usage.

International Venture Capital Firms Syndication And Performance: A Social Network Perspective, Amir Pezeshkan

Theses and Dissertations in Business Administration

Despite a growing body of research on venture capital firms, the process by which venture capital firms invest across borders remains unclear. This three-essay dissertation integrates the literature on venture capital firms, social network theory, and international alliances to examine following research questions: 1) How do network characteristics (i.e., structure and composition) of the international venture capital firms and their potential partners impact their syndication behavior? 2) What configurations of the ventures' and the international venture capital firms' attributes is associated with syndication in emerging markets? and 3) Does the host country influence the international venture capital firms' syndication behavior …

Three Essays On Institutions, Entrepreneurship, And Development, Adam Smith

Theses and Dissertations in Business Administration

Each of the three essays contained in this dissertation examine the relationship between institutions and entrepreneurship. The underlying theory that institutions shape entrepreneurs' outcomes is well established. However, the ways in which they do so turn out to be quite nuanced and show marked dissimilarities where low income individuals are involved in the entrepreneurship process. Each essay seeks to understand and identify what contexts individuals are more likely to participate in meaningful, development-oriented entrepreneurship. In essays I and III, the focus is on individuals at the bottom of the economic spectrum.

Essay I links opportunity entrepreneurship to the presence of …

Exploring The Impact Of Stakeholder Pressure On Environmental Management Strategies At The Plant Level: What Does Industry Have To Do With It?, Teresa K. Betts, F. Wiengarten, S. Tadisina

Faculty & Staff Research and Creative Activity

Stakeholder theory and empirical evidence confirm the positive relationship between stakeholder pressure and the implementation of environmental practices and strategies. However, the specific mechanisms and impact of selected stakeholder groups on environmental management strategies are relatively underexplored. In this paper, this shortcoming is addressed by exploring the impact of selected stakeholder groups on environmental management strategies taking the contingency factor industry into consideration (i.e., dynamic vs. static industries). Basing the arguments primarily on stakeholder theory, it is suggested that stakeholder pressures are perceived differently in plants in dynamic versus static industries. Similarly, it is suggested that the influence of stakeholder …

Project Planning With Alternative Technologies In Uncertain Environments, Stefan Creemers, Bert De Reyck, Roel Leus

Research Collection Lee Kong Chian School Of Business

We investigate project scheduling with stochastic activity durations to maximize the expected net present value. Individual activities also carry a risk of failure, which can cause the overall project to fail. In the project planning literature, such technological uncertainty is typically ignored and project plans are developed only for scenarios in which the project succeeds. To mitigate the risk that an activity’s failure jeopardizes the entire project, more than one alternative may exist for reaching the project’s objectives. We propose a model that incorporates both the risk of activity failure and the possible pursuit of alternative technologies. We find optimal …

2015-03-30 Intercollegiate Athletics Committee Meeting Minutes, Morehead State University. Faculty Senate., Intercollegiate Athletics Committee

Faculty Senate Records

Intercollegiate Athletics Committee meeting minutes for March 30, 2015.

2015-03-26 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for March 26, 2015.

A Process Improvement Study On A Military System Of Clinics To Manage Patient Demand And Resource Utilization Using Discrete-Event Simulation, Sensitivity Analysis, And Cost-Benefit Analysis, Michael Q. Corpuz

Theses and Dissertations

Inefficiencies in the healthcare system are a growing concern. Long wait-times are a concern at military clinics because it takes servicemembers away from performing their duties. Managing wait-times are particularly challenging due to frequent relocations of servicemembers and variable patient demands that are less likely to be experienced by civilian clinics. Military clinics must be capable to meet increasing demand when servicemembers require a Deployment Health Assessment; it also needs to be capable of handling an instantaneous surge of walk-ins when a medical incident occurs in the local area. It must be able to meet these demands in a fiscally …

Modeling And Simulation Of Evacuation Plan For Hancock Stadium, Nirmal Neranjan Weerasekara

Theses and Dissertations

The goal of this study is to use Modeling and Simulation of Evacuation Plan (MSEP) to support management to execute proper evacuation plan in case of emergency at Hancock Stadium in Illinois State University. Analyses of the research literature and evacuation scenarios are used to build a simulation system that will connect a description of emergency and evacuation situation with its context. It shows how an evacuation plan actually functions. The results of the study will help safety managers to understand the current situations of evacuation according to the specific simulation scenarios. The evacuation simulation is categorized according to the …

Identification Of Employee Engagement Practices Viewed As Critical To Retention: A Cross-Generational Comparison, Sharon R. Floyd

Dissertations

Purpose. The purpose of this study was to identify the employee engagement practices that millennial IT workers perceive as important to retention. The secondary purpose of the study was to determine whether a difference exists between the engagement practices that appeal to millennial IT workers and the engagement practices that appeal to remaining IT working groups, which include the baby boomers and generation X.

Methodology. A quantitative, descriptive, survey-based research method was chosen for this study. The population included information technology workers representing three generations of working adults, including baby boomers, generation Xers, and millennials. The sample included technology workers …

2015-03-19, Morehead State Board Of Regents

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Leadership Traits And Principles Of The U. S. Marine Corps, Dennis Mccarthy Lt. General

Leadership Hour at Otterbein University

In this session, participants will be introduced to the Marine Corps traits and principles of emphasizing bottom-up execution, top-down support, commander’s intent and end state.

2015-03-12 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for March 12, 2015.

Adolescent Leadership Development: Redirecting Self Assessment To Enhance Leadership Development In Youth Organizations, Franklin T. Kudo

Student Scholarship

Adolescence is a very significant period in a young persons' life. It is a time when youth are growing and establishing individual identities. It is also a critical time for learning essential life skills. However, we often don't recognize the importance of teaching leadership to our children. We simply rely on someone else to teach these skills. Parents become preoccupied and concerned about how their children are doing in school or in a sports program, and developing leadership skills fades from our list of "things to do" for our children. Parents make the erroneous assumption that the educational system will …

The Foul, Or What's Up (Wassup) On The Court?: A Study Of African-American Male Social Interactions On The Outdoor Basketball Court, Craig E. Soaries

Student Scholarship

There is a vicious cycle of drug addiction and displacement for many undereducated, and low skilled African-American men, that leads to a life of frustration, defeat and despair. These groups of African-American males for various reasons, culturally as well as sociologically, have not participated in what is considered mainstream American society but rather have created a social order of their own. Evidences of this alternative order are demonstrated in street gangs, prison life and other socially unacceptable lifestyles. An alternative order is genuine, unrecognized and coexists with the dominant American social order. This study examines offensive, foul, behavior on a …

Clash And Rapprochement Of Practice And Science In Executive Education: A Social Structure To Collaborate, Olivier L. Bouclier

Student Scholarship

Corporate funding for executive education (EE) programs perceived as too academic and not sufficiently relevant has waned in recent years. Previous investigations conducted at the macro level point to a disconnect between science and practice in business schools\, but no micro level studies have explored how faculty and managers of EE programs experience and cope with conflicting orientations that might influence the design and delivery of EE programs. Irrespective of EE program ranking\, our findings reveal enduring tensions resulting from structural and social differences between the two. Both EE faculty and EE managers feel constrained by these tensions and exercise …

"Chambeando": Risk And Success Among Street Corner Vendors In Mexico City, Efrain Rivera

Student Scholarship

Kristina recently inherited the business of her late father. In his 18 years of business experience at this location he was never able to grow the business past the subsistence stage. How she will eventually fare is dependent on the same factors faced by her late father. They include her ability to overcome the opposition of local residents, raise capital to build a larger stand and move the current location of her newspaper stand. Since her father was unable to do this in more than 18 years of business in this location, the odds do not seem promising. And yet, …

Communication And Identity -- How They Affect An Employee's Attitude And Behaviors Within A Merger Or Acquisition Environment, R. Todd Creasy

Student Scholarship

This paper presents the findings of a qualitative research study of the extent to which horizontal and vertical communication affect the three levels of employee identity – personal\, group or organizational – and its affect on employee attitudes engaged in merger or acquisition integration. A conceptual framework was proposed and conjectures tested via 19\, 60-90 minute interviews with professional level employees about their experiences in a positive and/or negative merger or acquisition business consolidation. The professionals were from a portfolio of industries and including banking\, telecommunications\, health care\, insurance\, manufacturing and information systems. The transcription analysis has led to an …

A Humanitarian Logistics Framework For The Philippines: The Case Of Typhoon Haiyan, Kirshna Loquinte, Isabella Militante, Fatima Rakim, Brian Gozun

Center for Business Research and Development

Logistics being used for humanitarian operations is known as humanitarian logistics. It is defined by Thomas (2003) as the process of planning, implementing and controlling the efficient, cost-effective flow and storage of goods and materials, as well as related information, from the point of origin to the point of consumption for the purpose of alleviating the suffering of vulnerable people. Logistics in the humanitarian aspect is vital; it plays a critical role during disaster relief operations. It bridges the gaps between the different stages of the operations. It is also crucial because the success and the time duration of the …

Assessing The Emphasis On Information Security In The Systems Analysis And Design Course, William David Salisbury, Thomas W. Ferratt, Donald E. Wynn

MIS/OM/DS Faculty Publications

Due to several recent highly publicized information breaches, information security has gained a higher profile. Hence, it is reasonable to expect that information security would receive an equally significant emphasis in the education of future systems professionals. A variety of security standards that various entities (e.g., NIST, COSO, ISACA-COBIT, ISO) have put forth emphasize the importance of information security from the very beginning of the system development lifecycle (SDLC) to avoid significant redesign in later phases. To determine the emphasis on security in typical systems analysis and design (SA&D) courses, we examine (1) to what extent security is emphasized in …

The Correlation Between Commerce And Management, Rochelle Dean

Other Graduate Scholarship

This paper proposes to explore the correlation between Commerce and Management as I give a better insight on the role of Management and the effects it has globally. Commerce should be properly managed as a commercial activity that enhances the standard of living within a nation that will increase its standing in the world. When commerce is allowed to run unregulated as it has, large businesses and major conglomerates can become immune to failure making them too powerful which levies negative externalities on citizens as well as globally to the benefit of business owners. Broadly speaking, nations should be concerned …

Assisted Living: Trends In Cost And Staffing, Amy Kisling, David P. Paul, Alberto Coustasse

Management Faculty Research

Assisted living communities (ALFs), which provide a community for residents who require assistance throughout their day, is an important part of the long-term care system in the US. Trained individuals assist residents with activities known as Activities of Daily Living (ADL). The costs of ALFs are paid either out of pocket, by Medicaid or by Long-Term Care Insurance (LTCI). Medicare does not pay for ALFs. Monthly costs of ALFs have increased over the past five years on an average of 4.1%. The major reason for this cost increase is probably the increased healthcare needs of the baby boomers generation, but …

Assessment Under Resource Constraints, Steve Lovett, Mary Curtis

Management Faculty Publications

Assessment and the measurement of learning are receiving increasing emphasis in American higher education. This is a case study that demonstrates a simple, inexpensive method of measuring freshman to senior “gains” or learning using a cross-sectional methodology. Seniors and freshmen within a four-year business program were both given the same multi-part test. Not surprisingly, the seniors’ average score on all parts was higher than that of the freshmen. However, the seniors were older than the freshmen, indicating a possible maturity effect, and had higher average scores on their entrance examinations, indicating a possible selection effect. We used regression techniques to …

Public-Public And Public Private Partnerships In Transportation, Janet K. Tinoco

Publications

Graduate students at Embry-Riddle Aeronautical University (ERAU), Daytona Beach, FL partook in a research effort for the National Aeronautics and Space Administration (NASA) Kennedy Space Center (KSC), examining partnerships in real property. The students researched relevant public-private partnerships (PPPs) and public-public partnerships PuPs in space, air, rail/road, sea, and utilities -- nationally and globally.

How Organizational Identity Influences Information Technology (It) Success, Stephan P. Miller

Student Scholarship

Corporate Information Technology (IT) functions are under increasing pressure to succeed in their IT outsourcing (ITO) arrangements. Studies of ITO success have in the past mainly explored its operational and financial aspects. At the same time there is a dearth of research on broader organizational antecedents and outcomes of ITO. This study examines the effect of organizational identity on outsourcing success. Specifically, we ask: does the strength of an organization’s identity- i.e. how unique it views its role in relation to other corporate functions- influence ITO success? We conduct an empirical study among 312 IT leaders engaged in outsourcing. We …

2015-02-26 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for February 26, 2015.

Lessons I'Ve Learned Along The Way, Betty Montgomery

Leadership Hour at Otterbein University

In her distinguished career with many 'firsts', Betty has taken nuggets of knowledge from each experience. Find out how you can apply this to your leadership journey.

Dave Moravec, Dave Moravec '84, Francine Krieger 2015

All oral histories

In this interview, Mr. Moravec reflects on a dorm tradition that led him to his future wife Susan, changes to campus over the years, and his time as Tommy Titan.

Other topics include the campus jobs he had (Admission, Saga, and Dolan Hall), and the benefit he later found to the rigors of his English Composition class.

He briefly discusses his wife Susan’s activities on campus and the annual student-faculty basketball competition.

Mr. Moravec is a businessman in the Bloomington-Normal community and active in mentoring students through the Hart Career Center. In 2009, he and Susan took part in the …

2015 Q1 Private Capital Access Index Report, Craig R. Everett

Pepperdine Private Capital Access Report

The Pepperdine Private Capital Access Index (PCA) is a quarterly indicator produced by the Graziadio School of Business and Management at Pepperdine University, and with the support of Dun & Bradstreet. The index is designed to measure the demand for, activity, and health of the private capital markets. The purpose of the PCA Index is to gauge the demand of small and mediumsized businesses for financing needs, the level of accessibility of private capital, and the transparency and efficiency of private financing markets.