Business Administration, Management, and Operations Commons^™

A Review Of Human Rights And Information Communication Technologies: Trends And Consequences Of Use, John Nirenberg

International Journal of Applied Management and Technology

The Internet and communications technologies have enabled the democratization of information and global networking. These two factors have significantly empowered NGOs in championing human rights. Unfortunately, as we have seen over the last year, these same tools can and are being used to identify, inhibit, and destroy efforts by human rights activists. This review of Lannon & Halpin, (2013) (Eds.) Human rights and information communication technologies: Trends and consequences of use (Hershey, PA: Information Science Reference) shows that their book sheds light on the challenges ahead. In particular, the authors have identified eleven technology-related issues facing human rights organizations that …

When Does The Devil Make Work? An Empirical Study Of The Impact Of Workload On Worker Productivity, Tom Tan, Serguei Netessine

IT & Operations Management Research

We analyze a large, detailed operational data set from a restaurant chain to shed new light on how workload (defined as the number of tables or diners that a server simultaneously handles) affects servers’ performance (measured as sales and meal duration). We use an exogenous shock - the implementation of labor scheduling software - and time-lagged instrumental variables to disentangle the endogeneity between demand and supply in this setting. We show that servers strive to maximize sales and speed efforts simultaneously, depending on the relative values of sales and speed. As a result, we find that, when the overall workload …

Teams, Team Process, And Team Building, James W. Bishop, Dow Scott, Stephanie Maynard-Patrick, Lei Wang

School of Business: Faculty Publications and Other Works

This chapter examines what is involved in creating effective teams first by differentiating between work units and teams, examining team processes, understanding how and when teams can contribute to a more effective organization, and discussing how to select and develop the best team members, develop effective team leadership, and motivate team performance. It examines some of the latest developments and challenges in teams, including virtual and global teams. The group process model says that the sum of the individuals’ potential plus process gain minus process loss equals group effectiveness. The chapter describes the situations in which teams can be productive …

Industry-Specific Human Capital And Wages: Evidence From The Business Process Outsourcing Industry, Keongtae Kim, Sunil Mithas, Jonathan W. Whitaker, Prasanto K. Roy

Management Faculty Publications

Human capital is becoming more critical as the global economy becomes more information intensive and service intensive. While IS researchers have studied some dimensions of human capital, the role of industry-specific human capital has remained understudied. The IT-enabled business process outsourcing (BPO) industry provides an ideal setting to study returns to human capital, because jobs in this industry are standardized and many professionals in this new industry have come from other industries. We build on IS and Economics literature to theorize returns to human capital in the BPO industry, and we test the theory using data for over 2,500 BPO …

Rewards To Meet Market Expectations: Evidence Of Stock Market Sophistication, Weishen Wang, Mark Pyles, Rachel Graefe-Anderson

Business

Very often, firms report earnings that meet or beat market expectation (MBE). In this study, we empirically document that managers are rewarded more cash bonus when their firm MBE more often, and this relation holds same regardless of the extent of managerial entrenchment. We find that stock market reacts positively overall when firms MBE, but it reacts less positively for firms with entrenched managers. The study shows that stock market is more sophisticated in rewarding firms for meeting or beating market expectation than a firm's cash bonus system does.

A Moral Debate: The Responsibility Of Human Resource Professionals In The Implementation Of A Code Of Ethics, Erika Felty

Senior Honors Theses

The overarching idea of this thesis is that human resource professionals have a responsibility to oversee a code of ethics that governs employee behavior within an organization. Although the development and implementation of such a code is a collaborative effort between stakeholders, human resource managers bring value to a code through factors such as training and communication. Initially, one must define ethics and a code of ethics, in order to better understand the creation, management, and implementation of the code. Recent ethical situations in the world today, such as Enron and TI Instruments, establish and exemplify the purpose and overall …

Establishing Credibility Online Through Impression Management Strategies, Shauna Vanbogart

Communication & Leadership Dissertations and Theses

This project sought to understand how individuals establish credibility online through impression management strategies. Applying Goffman’s (1959) impression management theory, the literature review highlighted four leading self-presentation tactics that bolster credibility effectively on the Internet: structure and aesthetics of personal websites, publication of content that is consistent, insightful and authentic, the use of self-disclosure, and verification of expertise through testimonials and references. These four self-presentation strategies were applied to analyze eight entrepreneurs who have successfully built a credible presence online. These case studies were further developed through the design of online course that teaches entrepreneurs how to use impression management …

Communication At Tradeshows--Face-To-Face Versus Online, Megan C. Powers

Communication & Leadership Dissertations and Theses

The question is regularly posed within communication academia as to whether computer mediated communication (CMC) is a “richer” form of communication than face-to-face (FtF). Similarly, the necessity of meeting FtF with regard to business has been repeatedly called into question since the downturn of the economy in 2008-2009. One reason professionals gather FtF is for tradeshows. This thesis looks at the quality of the communication that takes place at FtF tradeshows, and reveals attitudes and opinions with regard to the importance of the relationship-building and commerce that occurs in person and/or online. The results inform what we can and cannot …

Is More Always Better? Risk Trade-Offs Among Internationalizing New Ventures, Stephanie A. Fernhaber, Patricia P. Mcdougall-Covin

Scholarship and Professional Work - Business

Purpose

Design/methodology/approach

When Do Domestic Alliances Help Ventures Abroad? Direct And Moderating Effects From A Learning Perspective, Hana Milanov, Stephanie A. Fernhaber

Scholarship and Professional Work - Business

While the importance of strategic alliances for new venture internationalization is well acknowledged, the effect of domestic partners remains less understood. Building on organizational learning theory's vicarious learning arguments, we suggest that internationally experienced domestic partners positively influence new ventures' international intensity. Moreover, acknowledging that ventures may have multiple learning sources, we argue that the effect is more pronounced when substituting for the lack of new ventures' top management teams' international experience, or when complementing the insights about foreign markets received from foreign alliance partners. The analysis of 194 publicly held new ventures largely supports our hypotheses.

Global E-Mentoring: Overcoming Virtual Distance For An Effective Mentoring Relationship, Nancy Philippart

Wayne State University Dissertations

Mentoring can enhance an employee's career development and advancement but traditional face-to-face mentoring has become less relevant because of globalization, increased employee mobility and technology-enabled work. A new mentoring model enabled by technology has emerged to meet the needs of today's complex, fast changing global workplace. Although e-mentoring has several advantages over traditional mentoring, the absence of regular face-to-face interactions requires different strategies to develop an effective mentoring relationship. Moreover, additional complexities arise when this virtual mentoring is global.

This research utilizes the construct of virtual distance, the "psychological separation" that has been found to impact performance outcomes of geographically …

Electronic Prescribing And Its Implementation In The United States, Kate Englebert, Amber Porterfield, William K. Willis, Alberto Coustasse

Management Faculty Research

Introduction: Electronic prescribing (e-prescribing) is an important part of the nation’s push to create an electronically accessible national health system. E-prescribing allows providers to send prescriptions electronically to the pharmacy and can be stand-alone systems or part of an integrated electronic health record system.

Methodology: The methodology for this study was a literature review. Electronic databases accessed include EBSCOhost, PubMED, and Google Scholar. Additionally, government websites and a semi-structured interview were used. A total of 39 sources were referenced for the review.

Results: The results of the literature review demonstrated that e-prescribing reduces prescribing errors, increases efficiency, and helps save …

Annual Report 2013-2014, Houston Academy Of Medicine-Texas Medical Center Library

Annual Reports: 1943 - Present

This file contains the Annual Report for the library from 2013-2014.

Performance = Ability X Motivation : Exploring Untested Moderators Of A Popular Model, Christopher Patrick Cerasoli

Legacy Theses & Dissertations (2009 - 2024)

It seems a self-evident truism to many that performance at school and work is determined by the extent to which one "can do" and one "will do" the task effectively. Grounded in this logic, research, practice, and textbooks in industrial-organizational psychology over the past 60 years have supported the notion that performance is a multiplicative function of ability and motivation, such that P = f(AXM) (where P = performance, A = ability, and M = motivation). In this study, I addressed four issues surrounding this multiplicative model. First, I began by exploring whether and when multiplicative (versus simpler additive) models …

Essays On Failure Management Of Nonprofit Organizations, Junesoo Lee

Legacy Theses & Dissertations (2009 - 2024)

No matter how well an organization is managed, we face some inevitable failures such as deficient volunteers, excess demands for service, unstable grants, etc. Paradoxically however, successful organizations have been using their failures creatively. Beyond such successful use of failure, can benefits of failure be systematically described? What would be the generic ways to benefit from failure? In order to answer that question, three essays were written with the following details.

A Multifoci Model Of Workplace Incivility And Deviance : Examining The Moderating Role Of Prosocial Orientation, Wisanupong Potipiroon

Legacy Theses & Dissertations (2009 - 2024)

Despite the scholarly interest in workplace incivility in the field of organizational behavior, public administration (PA) scholars have paid much less attention to this timely and relevant topic. Based on a unique sample of 401 individuals (nested in 83 work units) employed in a public organization in Thailand, the present study seeks to address this void by examining whether different sources of workplace incivility (i.e., supervisors, coworkers and customers) will have differential effects on different types of employee deviant behaviors (i.e., deviance directed towards the organization, supervisors, coworkers and customers). Based on a multifoci and target-specificity framework, the present study …

A Study Of Data Informatics: Data Analysis And Knowledge Discovery Via A Novel Data Mining Algorithm, Shilpa Balan

Electronic Theses and Dissertations

Frequent pattern mining (fpm) has become extremely popular among data mining researchers because it provides interesting and valuable patterns from large datasets. The decreasing cost of storage devices and the increasing availability of processing power make it possible for researchers to build and analyze gigantic datasets in various scientific and business domains. A filtering process is needed, however, to generate patterns that are relevant. This dissertation contributes to addressing this need. An experimental system named fpmies (frequent pattern mining information extraction system) was built to extract information from electronic documents automatically. Collocation analysis was used to analyze the relationship of …

Mobile Computing Device Adoption In Organizations: An Information-Processing Based View, Xiang Guo

Electronic Theses and Dissertations

Mobile computing devices have gained popularity in organizations. Various companies, government agencies, and academic institutions have seen a dramatic increase in employees' adoption of personal mobile devices. Current research has not provided clear explanations about the motivations behind employees' mobile device adoption behavior and the factors affecting these behaviors. This paper proposes using a new perspective, an information-processing based view, to better understand this new trend. The newly developed measurement instrument, named as Information-Processing Support Index (IPSI), captures an employee's perceptions about the capabilities of mobile devices to support his/her work-related information-processing needs. An exploratory model using IPSI and other …

Making Lemonade: Nonprofit Survival During The Great Recession, Latitia Mccree

Wayne State University Theses

ABSTRACT

MAKING LEMONADE: NONPROFIT SURVIVAL DURING THE GREAT RECESSION

by

LATITIA MCCREE

May 2014

Advisor: Dr. Dapne Ntiri, Ph.D.

Major: Interdisciplinary Studies, Nonprofit Sector Studies

Degree: Master of Arts

The Great Recession that officially began in December 2007 and ended in June 2009 significantly impacted the quality of life for many US families. Jobs were permanently lost, homes were foreclosed, and personal savings were depleted. This caused many families to seek aid from nonprofit organizations. As the demand for nonprofit services rose, many nonprofit organization's revenues and resources declined.

A case study of the YMCA of Metropolitan Detroit was conducted …

Corporate Social Responsibility And Financial Performance In The Consumer And Nonconsumer Sectors, Lauren Allen

CMC Senior Theses

With corporate social responsibility (CSR) becoming more important to stakeholders and thus firms, understanding the relationship between CSR and corporate financial performance (CFP) is becoming more and more important. Although there is much research examining the general CSR-CFP relationship, there is very little, if any, research that investigates the CSR-CFP association across industries. With a sample of 429 firms from the S&P 500, my study looks to see if this association differs between the consumer and nonconsumer sectors. Time-series regression analyses reveal that while the CSR-sales relationship is negative for both consumer and nonconsumer companies, the CSR-gross profit association is …

Mergers & Abenomics: The Determinants Of M&A In Japan's New Economy, Ethan S. Hallberg

CMC Senior Theses

This paper investigates the influence of various macroeconomic variables on Japan’s merger and acquisition (M&A) activity, both in terms of total deal value and total number of deals. Looking at monthly data from June 1997 to December 2013, I use econometric time-series analysis to find that: First, total deal value per month is not well explained by our macroeconomic variables, but about half of the variation in number of deals per month can be explained by our dataset. Second, the most important determinant in the total number of deals per month during our period is the level of national debt, …

The Deadweight Loss Of Equity-Based Compensation, Jessica Pence

CMC Senior Theses

In order to maximize shareholder value, firms attempt to align the incentives of the executives with those of the shareholders by giving them equity as a portion of their compensation package. The terms associated with this equity compensation forces the executives to hold undiversified portfolios, resulting in a sizeable deadweight loss. This paper uses the formula developed by Meulbroek (2001)1 to calculate the dollar value of this deadweight loss, in order to quantify the costs associated with equity-based compensation. We find that the 56 executives in our data set have a combined deadweight loss of $70 billion, and that on …

Craig R. Scott: Anonymous Agencies, Backstreet Businesses, And Covert Collectives: Rethinking Organizations In The 21st Century, Paul C. Godfrey

Faculty Publications

Organizational scholars have made substantial contributions in understanding organizational life; however, if we deeply examine our knowledge, we’ll find that we know a lot about large, public organizations, be they businesses, civil society, or governmental agencies. We’ve made great strides in understanding the formal, visible organizational world, and our field sports a strong base of stylized facts and even some very generalizable, law-like propositions about these organizational forms. Scott’s book invites us to turn our gaze toward another substantial, and certainly impactful, organizational context: formal or informal organizations that deliberately strive to be invisible.

The Functions Of The Executive At 75: An Invitation To Reconsider A Timeless Classic, Paul C. Godfrey, Joseph T. Mahoney

Faculty Publications

The year 2013 marks the 75th anniversary of the publication of Chester I. Barnard’s classic, The Functions of the Executive, a groundbreaking contribution to management theory. We maintain that Barnard’s work provides a valuable perspective on the causes and potential solutions to challenges facing capitalism, business, and management consequent to the scandals and financial crises of the early 21st century. We believe Barnard would see a systemic failure of the moral dimension of organization as a driver of these crises, and that management theory and practice need to focus on both the science and the aesthetics of management. We look …

Trainees’ Perceived Knowledge Gain Unrelated To The Training Domain: The Joint Action Of Impression Management And Motives, Dan S. Chiaburu, Jason L. Huang, Holly M. Hutchins, Richard G. Gardner

Faculty Publications

Trainees’ knowledge gains represent an important outcome in human resource development. In this research, we tested a model examining the joint influence of social desirability (impression management, self-deception) and motives (need for power, need for approval) on trainees’ self-reported knowledge gain. We conducted a study with respondents who reported information related to individual differences and took a training program and reported their knowledge gain in domains that were both related and unrelated to the training program. Trainee unrelated knowledge gain was a function of the joint influence of individual predispositions (to impression manage or engage in self-deception) and motives (need …

Youth Time Outside: A Comparison Of Time Use Methodologies, Michael B. Edwards, Mat D. Duerden, Robin D. Lizzo, Katherine S. Campbell, Lauren M. Kamper

Faculty Publications

Significant public attention has been given to the perceived lack of youth time spent outside. Diverse approaches make it difficult to develop consensus around youth time-use patterns and guide efforts to get kids outside. The purpose of this study was to compare results of a 7-day time diary used to document adolescent outdoor time with results from other time-use methodologies. Seventh graders (N=43) were selected to complete week-long time-use diaries and recall surveys. Time diary estimates were compared to an online survey, a simulated two-day time diary, and a simulated experience sampling. Results suggested that differences existed between time outside …

Increasing And Generalizing Self-Efficacy: The Effects Of Adventure Recreation On The Academic Efficacy Of Early Adolescents, Mark A. Widmer, Mat D. Duerden, Stacy T. Taniguchi

Faculty Publications

This quasi-experimental study examined the impact of an adventure recreation program on adolescent participants’ outdoor recreation and academic self-efficacy. The study also explored the transferability of efficacy beliefs across non-related domains. The sample included 262 adolescents, 194 who served as participants in the program and 68 who served as comparisons. The average age for each group was 13.6 years. The intervention, a two-week, theory-based program, involved a variety of outdoor recreation activities. Pre-/post-instruments measured perceived levels of outdoor efficacy and academic efficacy, attitudes, and motivations. Results indicated participants experienced significantly more growth than comparisons on both outdoor and academic measures …

Addressing Posttraumatic Stress Among Iraq And Afghanistan Veterans And Significant Others: An Intervention Utilizing Sport And Recreation, Jessie L. Bennett, Neil R. Lundberg, Ramon Zabriskie, Dennis Eggett

Faculty Publications

The purpose of the study was to evaluate the effectiveness of an existing "couples" adaptive sport and recreation program called Higher Ground developed by Sun Valley Adaptive Sports to reduce symptoms of PTSD, facilitate posttraumatic growth, and enhance marital satisfaction for veterans with PTSD and their significant others. The sample consisted of two experimental groups ( Group A five couples, Group B six couples) and a control group (six couples). ANCOVA analysis indicated significant decreases in PTSD symptoms and increases in marital satisfaction among the experimental groups following participation in the recreation program. Findings support the use of recreation programs …

Executive Compensation In The Banking Industry And Systemic Risk, Seungho Choi

Theses and Dissertations

In this paper, I investigate empirically whether executive compensation structure contributes to the entire systemic risk among 92 firms that highly contribute to systemic risk from 2000 to 2012. Based on Brownlees and Engle (2011) and Acharya, Pedersen, Philippon, and Richardson (2010), I use SRISK and MES as systemic risk measures. Firstly, I find that the ratio of stock options has a positively significant influence on systemic risk. Also, I find weak evidence that the ratio of cash bonus in compensation structure positively related to systemic risk. However, I find no significant evidence that the ratio of stock grants has …

An Experimental Investigation Of Reciprocity And Formal Controls With Labor Market Competition, Michael John Majerczyk

Theses and Dissertations

DISS_abstract> Most experimental research related to agency settings, such as participative budgeting, has examined how formal controls, such as audits and reviews, influence the behavior of managers. Alternatively, a growing literature in managerial accounting examines the effects of using informal social controls. Some of these studies have examined the ability of the gift-exchange model from economics, founded on reciprocity, to function as a suitable control. Within the social context of an experimental labor market, I examine the relationship between the type of control employers implement (i.e., reviews, a formal control versus reciprocity, an informal control) and the amount of budget …