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2011

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Articles 421 - 450 of 472

Full-Text Articles in Business Administration, Management, and Operations

Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe Jan 2011

Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe

Walden Dissertations and Doctoral Studies

Inadequate environmental scanning, poor financial strategy, and misaligned customer focus are responsible for 79% of retail profitability losses. The purpose of the qualitative study using a multiple-case study design was to explore the strategies needed to align financial strategy with customer-oriented processes in the retail industry. The research question involved understanding trends and operational risks influencing the establishment of financial alignment strategies. Porter's five forces model of customer influence, Pearce's environmental and economic factors affecting society values, and Albright's strategic planning of environmental influence served as the theoretical foundations for the study. 30 executives, managers, and team leaders in 2 …

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Factors Affecting The Job Satisfaction Of Registered Nurses Working In The United States, Ann Marie Huffenberger Jan 2011

Factors Affecting The Job Satisfaction Of Registered Nurses Working In The United States, Ann Marie Huffenberger

Walden Dissertations and Doctoral Studies

As the health care sector in the United States undergoes transformation, job dissatisfaction has become a problem that is confounded by the challenge that nurse executives encounter in understanding the aspirations of an increasingly diverse workforce. A quantitative survey was conducted online using a representative sample of registered nurses (RNs) nationwide. Approximately 127,000 RNs from across the nation received an invitation, and 272 RNs participated. Factorial ANOVAs were performed to answer the research questions of whether aspects of job satisfaction differ across the demographic factors of a diverse RN workforce. No differences exist in personal satisfaction or satisfaction with workload …

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Church Leaders' Financial Coping Strategies During A Recession, Cecil Williams Jan 2011

Church Leaders' Financial Coping Strategies During A Recession, Cecil Williams

Walden Dissertations and Doctoral Studies

An economic recession can disproportionately affect the financial stability of churches because their income relies primarily on voluntary contributions. The purpose of this phenomenological study, framed by servant leadership theory, was to explore lived experiences and perceptions related to church leaders' strategies for coping with the economic downturn in 2008. A purposive sample of 20 church leaders from Tennessee was recruited to explore the changes that have been made in church operational strategies in order to cope with the recession. The interview data were iteratively examined by using keywords, phrases, and concepts and were coded into categories, which led to …

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The Influence Of Trust And Affective Organizational Commitment On Intent To Leave, Melvin, Jr. Sinclair Jan 2011

The Influence Of Trust And Affective Organizational Commitment On Intent To Leave, Melvin, Jr. Sinclair

Walden Dissertations and Doctoral Studies

As global competition has increased and organizations have become more competitive, a reliance on knowledge workers for innovation, initiative, and commitment is necessary. Having the ability to predict personnel intent to leave (ITL) provides business leaders the opportunity to reduce turnover and retain institutional knowledge. In the current study, a structural equation model was used to examine the degree to which organizational trust and commitment, as correlated variables, predicted ITL. Organizational citizenship behavior, social exchange, and organizational commitment theories formed the theoretical basis for the study. Data were gathered using online surveys from 423 participants at 5 financial institutions located …

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Information Withholding And The Management Of Productivity In Teams, Dolores Drumheller Jan 2011

Information Withholding And The Management Of Productivity In Teams, Dolores Drumheller

Walden Dissertations and Doctoral Studies

The importance of good communications between team members has been well documented. Yet previous studies on communications between team members have neglected to focus on reasons for information withholding between people working on teams. The purpose of this case study of 16 engineers and 6 educators was to understand why team members withhold information when working together. A convenience sample was selected from a software engineering organization. Collective intelligence theory in a modern communications environment was used as the theoretical foundation. This theory posits that the synergy of full group collaboration results in enhanced performance and the spread of new …

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Examining Perceptions Of Managers And Financial Advisors Of A Mentoring Program On Productivity And Retention, Marston A. Thomas Jan 2011

Examining Perceptions Of Managers And Financial Advisors Of A Mentoring Program On Productivity And Retention, Marston A. Thomas

Walden Dissertations and Doctoral Studies

Researchers have found that 90% of financial advisors leave the life insurance industry in first year, 68% in the second year, and 50% in the third year. Researchers have noted the importance of mentorship aimed at work attitudes, yet there is a lack of research concerning attrition and its effects on the industry. The purpose of this quantitative study was to examine managers' and financial advisors' perception of a mentoring program on advisors productivity and retention. Social learning theory was applied as the theoretical framework for this study. Data were collected from financial advisors and their managers across 13 branch …

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Internationalization Of Family Businesses In Saudi Arabia, Farid Fouad Bouges Jan 2011

Internationalization Of Family Businesses In Saudi Arabia, Farid Fouad Bouges

Walden Dissertations and Doctoral Studies

Family businesses represent a key economical asset in the global economy. Leaders of family businesses have implemented internationalization as a key strategy to enhance sustainability and increase profitability in a hypercompetitive global marketplace. Guided by the Uppsala model, the purpose of this case study was to explore how Saudi family business leaders have planned and implemented internationalization. Three leaders from different international Saudi family businesses participated in semistructured interviews. The participants described their experience in achieving successful internationalization for their family businesses. After analyzing the interview data and validating through member checking, 3 main themes emerged: (a) the characteristics of …

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Learning Without Onboarding: How Assessing And Evaluating Learning Benefits New Information Technology Hires, Dory L. Morris Jan 2011

Learning Without Onboarding: How Assessing And Evaluating Learning Benefits New Information Technology Hires, Dory L. Morris

Walden Dissertations and Doctoral Studies

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications Company (UCC). Following the theoretical model of knowledge management, which holds that knowledge is the key to confirm learning and knowledge sharing, the research questions were used to examine how the company assessed and increased their technical knowledge and how they taught their culture in the absence of onboarding. A qualitative …

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Continual Energy Management Dynamics: Energy Efficiency In U.S. Automotive Manufacturing Industry, Cem O. Onus Jan 2011

Continual Energy Management Dynamics: Energy Efficiency In U.S. Automotive Manufacturing Industry, Cem O. Onus

Walden Dissertations and Doctoral Studies

Managers at automotive manufacturers are seeking ways to reduce energy consumption, costs, carbon emissions, and waste from production processes. Researchers and practitioners perceive energy efficiency as the least expensive and most effective way to deal with issues related to climate change, but adoption of energy efficiency measures has been slow among industrial facilities. The topic of this research study was the decision-making process for energy efficiency projects in the U.S. automotive manufacturing industry. Flaws in this decision-making processes are preventing changes that can dramatically reduce energy usage, cost, and pollution. The study was grounded in the theories of energy management, …

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The Relationship Among Emotional Intelligence And Leadership Styles Of Law Enforcement Executives, Gregory, Jr. Campbell Jan 2011

The Relationship Among Emotional Intelligence And Leadership Styles Of Law Enforcement Executives, Gregory, Jr. Campbell

Walden Dissertations and Doctoral Studies

Policing in the 21st century is becoming more complex and dynamic as law enforcement executives deal with operational, political, and economic challenges. Organizational theory and research indicate positive relationships among emotional intelligence (EI), leadership effectiveness, leadership styles, and employee outcomes. But these relationships have not been investigated in law enforcement organizations. The purpose of this quantitative study was to fill this knowledge gap by exploring the above relationships in a sample of law enforcement executives. Situational leadership theory, full range leadership model, and trait EI theory comprised the theoretical framework for this study. Data were collected from 139 law enforcement …

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Transcending Technological Innovation: The Impact Of Acquisitions On Entrepreneurial Technical Organizations, Bruce Crochetiere Jan 2011

Transcending Technological Innovation: The Impact Of Acquisitions On Entrepreneurial Technical Organizations, Bruce Crochetiere

Walden Dissertations and Doctoral Studies

Technology firms with substantial cash reserves acquire smaller entrepreneurial firms for diversification. In 2006, 3 large firms acquired 28 organizations, with the combined deals exceeding {dollar}4.7 billion. The problem addressed in this study is that new start-up companies with innovative ideas may not mature when they are acquired by larger companies and do not fully articulate potential industry-transcending innovation. This is important because the unsuccessful integration of an acquisition can dismantle innovation and compromises economic inventiveness. Drawing from the disruptive innovation and the resource-based theories, the purpose of the quasi-experimental study was to examine the impact of acquisition by larger …

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An Empirical Study On User Acceptance Of Simulation Techniques For Business Process, Olurotimi Adeboye Ladeinde Jan 2011

An Empirical Study On User Acceptance Of Simulation Techniques For Business Process, Olurotimi Adeboye Ladeinde

Walden Dissertations and Doctoral Studies

Non acceptance of technology may result in serious damages to organizations. For example, non acceptance of simulation technology cost Merrill Lynch Bank over {dollar}50 billion in 2008, while statistics in 2 separate studies showed that non acceptance of technology was responsible for a 57% decrease in performance level for physicians practicing in public tertiary hospitals in Hong Kong, and a 39% decrease in productivity for hotel workers in Seoul, Korea. The problem addressed in this research was non acceptance of simulation technology by project managers. This research investigated the correlation among personal innovativeness, organizational innovativeness, perceived usefulness, perceived ease of …

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The Impact Of Stockouts On Customer Loyalty To Lean Retailers, Jeffery I. Turk Jan 2011

The Impact Of Stockouts On Customer Loyalty To Lean Retailers, Jeffery I. Turk

Walden Dissertations and Doctoral Studies

The lean inventory concept has been shown to streamline operations and improve efficiency in a retail environment. The negative side of the practice is that limited inventories increase the risk of stockouts, where a routinely available product is missing and the retailer is not able to meet customer demands. The purpose of this exploratory case study was to examine stockouts as an event and document their effects on changes in customer attitudes and behaviors. Guided by a constructivist conceptual framework, the research question explored how stockout experiences affected customers' purchasing behaviors and loyalty to brand and retailer. A survey containing …

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A Review Of The Department Of The Army's Decentralized Cost Benefit Analysis Process, Gerard M. Acosta Jan 2011

A Review Of The Department Of The Army's Decentralized Cost Benefit Analysis Process, Gerard M. Acosta

Walden Dissertations and Doctoral Studies

From 1996 to 2006, the number of Department of Defense (DoD) contract transactions increased, leading to over expenditures and the need for agencies to determine benefit estimation to improve risk management of a project. The purpose of this qualitative case study was to apply a total quality management theory to explore if a standardized versus decentralized benefits framework within the cost benefit analysis process could improve the Department of the Army acquisition selection process. The two central research questions addressed (a) the differences between successful and failed acquisition systems cost benefit analysis, and (b) whether a standardized or decentralized cost …

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Entropy In Postmerger And Acquisition Integration From An Information Technology Perspective, Gloria S. Williams Jan 2011

Entropy In Postmerger And Acquisition Integration From An Information Technology Perspective, Gloria S. Williams

Walden Dissertations and Doctoral Studies

Mergers and acquisitions have historically experienced failure rates from 50% to more than 80%. Successful integration of information technology (IT) systems can be the difference between postmerger success or failure. The purpose of this phenomenological study was to explore the entropy phenomenon during postmerger IT integration. To that end, a purposive sample of 14 midlevel and first-line managers in a manufacturing environment was interviewed to understand how the negative effects of entropy affect the ultimate success of the IT integration process. Using the theoretical framework of the process school of thought, interview data were iteratively examined by using keywords, phrases, …

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Asset Reuse Of Images From A Repository, Deirdre Herman Jan 2011

Asset Reuse Of Images From A Repository, Deirdre Herman

Walden Dissertations and Doctoral Studies

According to Markus's theory of reuse, when digital repositories are deployed to collect and distribute organizational assets, they supposedly help ensure accountability, extend information exchange, and improve productivity. Such repositories require a large investment due to the continuing costs of hardware, software, user licenses, training, and technical support. The problem addressed in this study was the lack of evidence in the literature on whether users in fact reused enough digital assets in repositories to justify the investment. The objective of the study was to investigate the organizational value of repositories to better inform architectural, construction, software and other industries whether …

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Leadership Styles And Nursing Satisfaction Rates, Wilma Lee Jones Jan 2011

Leadership Styles And Nursing Satisfaction Rates, Wilma Lee Jones

Walden Dissertations and Doctoral Studies

The purpose of this project was to translate evidence-based literature into policy and practice guidelines in order to improve leadership standards and skills among nurse managers and improve patient outcomes and the quality of care. Guided by the American Nurses Credentialing Center Magnet Model and Lewin's change theory, which sets the framework for creating exceptional nursing leaders, a literature search was conducted from studies ranging from 2010 to 2012 from several databases. Inclusion criteria were based on the presence of one or more leadership styles discussed in the articles and the impact of leadership style on nursing satisfaction. A total …

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The Impact Of Industrial Technician Skill Losses At A West Tennessee Manufacturer, Kenneth W. Moten Jan 2011

The Impact Of Industrial Technician Skill Losses At A West Tennessee Manufacturer, Kenneth W. Moten

Walden Dissertations and Doctoral Studies

Business survival requires that decision makers understand the critical knowledge resources that support the business' core competencies, while also facing the challenges of current labor trends. The purpose of this study was to explore the lived experiences of the management staff at a west Tennessee manufacturing facility about industrial technician skill losses. This phenomenological design included semistructured interviews of 20 managers, supervisors, and engineers and was an exploration of the potential losses from skilled worker attrition. The foundations of labor theory; knowledge management; and accounting measurements of intangible assets in advanced technology, communications, and economic systems provided the key elements …

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A Business Case For Return On Investment: Understanding Organizational Change, Rya S. Henderson-Carter Jan 2011

A Business Case For Return On Investment: Understanding Organizational Change, Rya S. Henderson-Carter

Walden Dissertations and Doctoral Studies

Since 2010, 2,000 U. S. leaders spent {dollar}150 billion on return on investment (ROI) training, yet questions still exist on how to measure the benefits of organizational change. The purpose of this embedded single-case study was to explore how business leaders could use ROI to characterize the benefit of intervention strategies for organizational change. Stakeholder theory and Maslow's hierarchy of needs theory formed the conceptual framework for this study. A purposive sample of 20 civilian personnel managers located at a medical facility for veterans in central Texas participated in semistructured interviews. The 5 primary themes that emerged using thematic analysis …

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Generational Cohort Differences In Types Of Organizational Commitment Among Nurses In Alabama, April Lavette Jones Jan 2011

Generational Cohort Differences In Types Of Organizational Commitment Among Nurses In Alabama, April Lavette Jones

Walden Dissertations and Doctoral Studies

In hospitals in the United States, the ratio of nurses to patients is declining, resulting in an increase in work demands for nurses. Consequently, organizations face challenges with nurses' organizational commitment. Studies have revealed generational differences, as determined by birth year, in employee levels of organizational commitment in a number of organizational settings. However, there is a gap in the literature regarding the impact of generational cohorts on the organizational commitment of nurses. The purpose of this quantitative, nonexperimental, cross-sectional design was to address whether generational cohorts of nurses differed in their levels of organizational commitment, and to investigate whether …

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Malaysian Construction Firms : Motivation For Iso 9000 Certification, Implementation Effort And Firm Performance., Wang Hang Min Jan 2011

Malaysian Construction Firms : Motivation For Iso 9000 Certification, Implementation Effort And Firm Performance., Wang Hang Min

Student Works (2010-2019)

The mandatory requirement of ISO 9000 certification by the Construction Industry Development Board (CIDB) Malaysia has forced Malaysian Grade G7 contractors to adopt the ISO 9000 Quality Management System (ISO 9000 QMS). CIDB Malaysia contended that ISO 9000 certification can enhance the quality initiative in the construction industry and the organizational performance of construction firms. For a better understanding on the impact of ISO 9000 certification, this study examines the relationship between motivation for certification (internal and external motivation), implementation effort of ISO 9000 QMS and organizational performance (operational and business performance). This study used a questionnaire survey to collect …

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The Relationship Of Intellectual Capital, Knowledge Sharing And Innovation On Organizational Performance Of Malaysia's Small And Medium Enterprises., Rohana Ngah Jan 2011

The Relationship Of Intellectual Capital, Knowledge Sharing And Innovation On Organizational Performance Of Malaysia's Small And Medium Enterprises., Rohana Ngah

Student Works (2010-2019)

The knowledge-based economy has taken over the traditional economy due to the explosive era of knowledge.. Knowledge resources are a new venture to capitalize competition in the knowledge-based economy. It raises the importance of knowledge. Intellectual capital can be traced through knowledge development, which is either knowledge management or innovation. Exploiting intellectual capital as a competitive advantage has been proven in large organizations but exploring intellectual capital in SMEs is still in its infancy. Knowledge resources are said to be in abundance in SMEs‟ systems. Maximizing on their intellectual capital such as human capital, close-networking, close and efficient communication system, …

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The Firm-Specific Determinants Of Corporate Debt Maturity : A Study Of Malaysian Firms., Amirali Moeini Chaghervand Jan 2011

The Firm-Specific Determinants Of Corporate Debt Maturity : A Study Of Malaysian Firms., Amirali Moeini Chaghervand

Student Works (2010-2019)

The study investigates the empirical determinants of debt maturity structure, using a panel data set of non-financial Malaysian firms. The results, which are based on 1300 firm-year observations for 260 Malaysian firms in the period 2005-2009, generally support the role of agency cost of debt and asymmetric information as major determinants of debt maturity choice of firms in Malaysia. The results of the study lend considerable support to the notion that size, asset maturity, and leverage have significant positive effects in extending the maturity of debt employed by Malaysian firms. The findings also reveal that firm quality and liquidity risk …

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Corporate Image, Service Quality, Customer Perceived Value, Relationship Quality And Its Effect On Switching Intention Among Islamic Banking Customers In Malaysia., Nor Hashima Hashim Jan 2011

Corporate Image, Service Quality, Customer Perceived Value, Relationship Quality And Its Effect On Switching Intention Among Islamic Banking Customers In Malaysia., Nor Hashima Hashim

Student Works (2010-2019)

Abstract NA

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Corporate Social Responsibility (Csr) In Catering Industry : The Perception Of Diners And Their Buying Behavior., Hamidreza Ghotb Jan 2011

Corporate Social Responsibility (Csr) In Catering Industry : The Perception Of Diners And Their Buying Behavior., Hamidreza Ghotb

Student Works (2010-2019)

Corporate social responsibility (CSR) has been the center of attention over the past decade and gained more popularity in this period. Many organizations are integrating CSR initiatives into their business strategies in the hope of gaining competitive advantage in business, as well as providing support and help for the society and the environment. There have been some studies focusing on the benefits of involvement in CSR on image, reputation, trust and profit for many organizations in different industries. However, it seems that restaurant industry has not received a fair share of research in this regard. The proposed study is attempting …

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Improving The Detection Of Narcissistic Transformational Leaders With The Multifactor Leadership Questionnaire: An Item Response Theory Analysis, Dale Frederick Hosking Martin Jan 2011

Improving The Detection Of Narcissistic Transformational Leaders With The Multifactor Leadership Questionnaire: An Item Response Theory Analysis, Dale Frederick Hosking Martin

Walden Dissertations and Doctoral Studies

Narcissistic transformation leaders have inflicted severe physical, psychological, and financial damage on individuals, institutions, and society. Multifactor Leadership Questionnaire (MLQ) has shown promise for early detection of narcissistic leadership tendencies, but selection criteria have not been established. The purpose of this quantitative research was to determine if item response theory (IRT) could advance the detection of narcissistic leadership tendencies using an item-level analysis of the 20 transformational leadership items of the MLQ. Three archival samples of subordinates from Israeli corporate and athletic organizations were combined (N = 1,703) to assess IRT data assumptions, comparative fit of competing IRT models, item …

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The Role Of Leadership In Safety Performance And Results, Halina E. Caravello Jan 2011

The Role Of Leadership In Safety Performance And Results, Halina E. Caravello

Walden Dissertations and Doctoral Studies

Employee injury rates in U.S. land-based operations in the energy industry are 2 to 3 times higher relative to other regions in the world. Although a rich literature exists on drivers of safety performance, no previous studies investigated factors influencing this elevated rate. Leadership has been identified as a key contributor to safety outcomes and this grounded theory study drew upon the full range leadership model, situational leadership, and leader-member exchange theories for the conceptual framework. Leadership aspects influencing safety performance were investigated through guided interviews of 27 study participants; data analyses included open and axial coding, and constant comparisons …

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Knowledge Sharing And Competitiveness Of Professional Service Firms: A Case Study, Albert P. Cruz Jan 2011

Knowledge Sharing And Competitiveness Of Professional Service Firms: A Case Study, Albert P. Cruz

Walden Dissertations and Doctoral Studies

The problem addressed in this study is that little action is taken to create the social aspects and social value of knowledge-sharing culture within organizations. There is a need for increased understanding of the behavioral side of knowledge management. The purpose of this study was to focus on knowledge sharing from a behavioral perspective. Knowledge management is defined as the accumulation, protection, and leverage of knowledge. This research study investigated the relationship between knowledge sharing and competitiveness and approached the field of knowledge management from the organizational, cultural, and behavioral perspectives. The research questions examined how knowledge workers described the …

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Using Organizational, Coordination, And Contingency Theories To Examine Project Manager Insights On Agile And Traditional Success Factors For Information Technology Projects, Michael J. Doherty Jan 2011

Using Organizational, Coordination, And Contingency Theories To Examine Project Manager Insights On Agile And Traditional Success Factors For Information Technology Projects, Michael J. Doherty

Walden Dissertations and Doctoral Studies

Two dominant research views addressing disappointing success rates for information technology (IT) projects suggest project success may depend on the presence of a large number of critical success factors or advocate for agile project management as an alternative to traditional practice. However, after two decades of research, success rates remain low, and the role of critical success factors or project management approach remains unclear. The purpose of this study was to use views of experienced project managers to explore the contribution of success factors and management approach to project success. Applying organizational, coordination, and contingency theories, the research questions examined …

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Effects Of Proactive Leadership On Sustainability In The Nonprofit, Jamison J. Hardy Jan 2011

Effects Of Proactive Leadership On Sustainability In The Nonprofit, Jamison J. Hardy

Walden Dissertations and Doctoral Studies

The not-for-profit community serves a vital societal role. Guided by the systems-theory, the purpose of this qualitative phenomenological study was to identify ways not-for-profit agencies could be more fiscally sound during difficult economic times and plan for uncertain futures. Face-to-face recorded interviews with 20 chief executives from different not-for-profit corporations in western Pennsylvania, were conducted to examine their professional lived experiences in order to collect best practices by which each executive dealt with difficult economic times. Structured interviews consisted of 8 questions that probed different aspects of the phenomena of dealing with fiscal challenges. Transcribed data were coded for both …

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