Business Administration, Management, and Operations Commons^™

Logistics Innovation In Small 3pls: What Is The Role Of Ict?, Pietro Evangelista, Alan Mckinnon, Edward Sweeney

Conference papers

No abstract provided.

Managing The Recreational Catch Of Demersal Scalefish On The West Coast. Future Management Scenarios For Community Consideration, Jon Ford (Minister For Fisheries; The Kimberley, Pilbara And Gascoyne)

Fisheries Management Papers

This paper discusses the major issues around controlling the total recreational catch. It also considers some of the tools available to manage the catch to specific target levels. The sustainability of fish species must be a key driver. However, the impacts on the social amenity of recreational fishing must also be taken into account. Any particular tool, if used on its own and to its full extent, may be rather “blunt” in its application and its impacts unacceptable to large parts of the community. The most effective and acceptable management package will probably be a mix of tools, supported by …

Supply Chain Management Diffusion Among Firms In The Republic Of Ireland, Edward Sweeney, Claudia-Maria Wagner, Bernd Huber

Conference papers

The changing business environment has sharpened the focus on the need for robust approaches to supply chain management (SCM). This is particularly the case for Ireland which has a natural disadvantage of a location peripheral to significant markets and sources of raw material which result in higher transport costs. Therefore, in order to gain unique insights of current levels of awareness / diffusion of SCM and the potential impact SCM could have on the competitiveness, a survey was conducted among 776 firms in the Republic of Ireland. The empirical results suggest that there is a need for more widespread adoption …

A Field Study Of Rfid Deployment And Return Expectations, Jonathan W. Whitaker, Sunil Mithas, M. S. Krishnan

Management Faculty Publications

Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper proposes a theoretical framework for RFID adoption and benefits, and tests the framework using data on U.S. firms. Our analysis suggests that there is a positive association between information technology (IT) application deployment and RFID adoption. We find that RFID implementation spending and partner mandate are associated with an expectation of early return on RFID investment, and a perceived lack of industry-wide standards is associated with an expectation of delayed return on RFID investment. These results …

Customer Relationship Management: A Theoretical Overview And The High Cost Of Failure (A Case Study), Tamilla Curtis, Donald Barrere, Tom Griffin

Publications

Despite the significant benefits offered by the customer relationship management (CRM) strategy together with advanced technology, there is still a high rate of companies who fail to see results promised by CRM in order to achieve a competitive advantage. A review of the empirical literature together with the case study of the CRM implementation within a midsize financial firm will result in deeper understanding of current CRM practices that could contribute to better planning, selection, and implementation of customer relationship management programs.

2007-08-30 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for August 30, 2007.

2007-08-23 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for August 23, 2007.

What And Why Of Technostress: Technology Antecedents And Implications, Ramakrishna Ayyagari

All Dissertations

The Bureau of Labor Statistics (2002) reports that, on average, individuals worked seven hours per week from home in addition to regular work hours. This is made possible by advances in information and communication technologies (ICTs). While the increasing workload is not unusual, it has been related to stress, including the relatively new phenomenon of stress induced by technologies (technostress). Academic literature, popular press and anecdotal evidence suggest that ICTs are responsible for increased stress levels in individuals. However, it is not very clear as to how or why ICTs create stress.
Prior research on technostress has been largely descriptive. …

Trap, Escape And Vision Integration: Key Adaptive Challenges Of Leadership In Conflict, Tin Muang Than

Student Scholarship

The paper identifies trap, escape and vision integration as adaptive challenges to leadership in conflict, particularly in the context of Burma, where military government and elected parties have been in political impasse since 1990 elections. International sanctions and constructive engagement strategies have failed to bring the parties to the table. Burmese opposition leaders have found that other parties are simply unwilling to begin negotiations. In this context, what can opposition leaders do when a major actor of conflict is reluctant to enter into negotiation? Concepts are mainly drawn from theories of leadership, conflict and group. The research objective is to …

Research On The Status Quo And Operational Modes Of Chinese Petrochemical Logistics, Jiajie Hou

World Maritime University Dissertations

No abstract provided.

Study On Xy Group Developing 3pl In The Xiamen Xiangyu Bonded Logistics Park, Wei Zeng

World Maritime University Dissertations

No abstract provided.

Research On Third Party Chemical Logistics In Shanghai, Yiqing Chen

World Maritime University Dissertations

No abstract provided.

Research Of Customer Relationship Management (Crm) In A Logistics Company, Surui Fang

World Maritime University Dissertations

No abstract provided.

The Analysis Of Regional Logistics Capacity And Enterprise Performance-Bengbu And Bbca Group Analysis, Liang Liu

World Maritime University Dissertations

No abstract provided.

Research On Kpi Management Project Of The Finished Vehicle Logistics Business Enterprise, Wenxin Hao

World Maritime University Dissertations

No abstract provided.

Shipping Economic Analysis Of Enlargement For Containership To Maersk Ae10, Xiaodi Chen

World Maritime University Dissertations

No abstract provided.

The Logistics Supplier Selection Of Sgm With Ahp Method, Jian Wang

World Maritime University Dissertations

No abstract provided.

A Study Of Activity-Based Cost Evaluation For The Performance Of Modern Shipbuilding Enterprise, Shuyu Wang

World Maritime University Dissertations

No abstract provided.

Study On Agile Service Oriented Shipping Companies In Container Terminal, Xin Zhao

World Maritime University Dissertations

No abstract provided.

Gaining Competitative Advantage Through Your Supply Chain: The Key To Further Enhancing Shareholder Value, Edward Sweeney

Practitioner Journals

No abstract provided.

Leanness And Agility In Job Shops: A Framework For A Survey Instrument Developed Using The Delphi Method, Zaki Kuruppalil

All-Inclusive List of Electronic Theses and Dissertations

Manufacturers are facing new challenges as competition has become global. Manufacturing companies arc looking for strategies which would help them gain an edge over their competitors. In the United States, lean manufacturing and agile manufacturing have been gaining importance among industries. Agile manufacturing was developed when the United States Department of Defense (DOD) requested Iacocca Institute at Lehigh University to develop a manufacturing framework that could give US companies an edge over their worldwide competitors whereas lean manufacturing has its roots tied to the Toyota Production System (TPS). This raises the questions: what is the clear difference between the two …

Using Reconstructability Analysis For Input Variable Reduction: A Business Example, Stephen Shervais, Martin Zwick

Complex Systems Faculty Publications and Presentations

We demonstrate the use of reconstructability analysis (RA) on the UCI Australian Credit dataset to reduce the number of input variables for two different analysis tools. Using 14 variables, an artificial neural net (NN) is able to predict whether or not credit was granted, with a 79.1% success rate. RA preprocessing allows us to reduce the number of independent variables from 14 to two different sets of three, which have success rates of 77.2% and 76.9% respectively. The difference between these rates and that of the 14-variable NN is not statistically significant. The three-variable rulesets given by RA achieve success …

Maximizing Large Organization Performance By Uncovering Engaged Employees, Michael W. Bowling

Student Scholarship

Organizations face a daunting challenge as they grow. Multiple studies and theories have been developed defining the challenge of large firms including loss of control, loss of task visibility, increasing agency and monitoring costs and misalignment of incentives between the owners and managers of large firms. Examining the theories of Propensity to Withhold Effort, Organizational Commitment Behavior and Employee Engagement this paper seeks to explore the factors that inhibit employees to give the rational level of effort versus the environments where employees to go beyond expectations.

What Drives Firm-Level Consensus Growth Forecasts? Cash Flow News Or Expected Return News?, Giao X. Nguyen

Business Administration Dissertations - Archive

Recent findings in the finance literature document that analysts adjust their growth forecasts in response to major news, proxied by large changes in company stock price. However, Campbell and Shiller (1988) argue that stock prices, themselves, carry two sets of information: news about changes in cash-flow expectation (i.e. cash flow news) and changes in discount rate (i.e. expected return news). The former one directly relates to changes in expectation about the fundamentals of the company while the latter one to the changes in market expectation. Hence, are analysts more concerned about expectation of the permanent movement in the stock price …

The Effects Of Religious Fundamentalism On Individual Belonging, Thomas W. Moore

Management Dissertations - Archive

In the last several years there has been an increase in the interest of religion in the workforce (Mitroff & Denton, 1999; Konz & Ryan, 1999; Mohamed, Wisnieski, Askar, & Syed, 2004; Marques & King, 2005). A number of reasons for this interest, such as the graying of the workforce, increased distrust of upper management, an increase in demand for longer work hours and higher profits, and recent reductions in employee retirement and health care benefits, have been theorized as some of the causes (Burack, 1999; Bell & Taylor, 2001; Mohamed et al, 2004). Although there has been increasing interest …

Consumer Perceptions Of Rebranding: The Case Of Logo Changes, Saleh Abdulaziz Alshebil

Business Administration Dissertations - Archive

This dissertation explores the topic of rebranding, an important topic that has mostly been covered by practitioner journals and the business press. The focus of this research is on a specific type of rebranding - logo changes. The objective was to get a better understanding of consumer perceptions of logo changes by investigating what goes on in the consumer's mind when exposed to a brand logo change in terms of "coping" with this change. After an extensive qualitative investigation, a model was developed that focused on how exposure to a logo change puts the consumer into a coping process through …

Who We Are Drives What We Do: The Interplay Of Identity On Workplace Behaviors, Monika L. Hudson

Student Scholarship

This empirical study is designed to examine issues associated with who people believe they are and the effect that that has on how they behave. Specifically, it considers the separate and combined effect of three individually focused identity constructs-organizational, ethnic, and professional identity--on workplace behaviors perceived by the person or significant others as being either socially desirable or deviant. The behaviors are examined from the perspective of whether they are directed toward fellow employees or the work institution itself. The paper also considers whether two dimensions of organizational culture moderate the identity-influenced expressions of particular behaviors. Information was gathered from …

What Leaders Can Learn From Athletics: Inconsistencies Between Leadership In Sports And Leadership In Corporations, Peter A. Maresco

WCBT Faculty Publications

The article discusses how the individual performance affect the performance of the rest of the members of the team. The author cites from the perspective of a baseball player or any other team sport where the actions of one affect the actions of the other members. Each player is familiar with the rules, knows exactly what to do when it come to playing their position, and each person on the team is fully aware of the impact their performance will have on the other members of the team. Therefore, business leaders should hire individuals who are already familiar with their …

Brink's Entry Into China 2007, Roger R. Schnorbus, Littleton M. Maxwell

Robins School of Business White Paper Series, 1980-2022

This case was prepared from various referenced sources and was developed solely for classroom discussion; the case is not intended to serve as an endorsement, source of primary data or an illustration of either effective or ineffective handling of a business situation.

Ron Rokosz, the President of Brink's International was both pleased and distressed as he reviewed the financial results of International operations for fiscal 2006. Revenue had increased by 14% to $1,568.6M, driven by strong gains in both EMEA (Europe, Middle East, Africa) and LA (Latin America). In addition, operating profit in International was up by 68%. (Exhibit 1) …

A Cultural Models Approach To Service Recovery, Glenn L. Christensen, Gaby Odekerken-Schröder, Torsten Ringberg

Faculty Publications

Service recovery research remains conflicted in its understanding of consumers’ recovery expectations and of why similar goods or service failures may lead to different recovery expectations. The authors argue that this conflict results from the assumption that consumer recovery expectations are monolithic and largely homogeneous, driven mainly by behavioral, relational, or contextual stimuli. Instead, recovery scenarios involving high-involvement (i.e., self-relevant) goods and service failures may activate closely held, identity-related cultural models that, though ultimately applied to regain balance (a foundational schema), differ according to their sociocultural heritage and create a range of unique consumer recovery preferences. The authors empirically identify …