Business Administration, Management, and Operations Commons^™

Redefining The Boundaries Of Firms: Insights From The Corporate Social Responsibility Of The Digital Platform-Based Firms And Stock Returns, Moo Kung Kim

Dissertations and Theses Collection (Open Access)

By using a novel dataset, platform firms (those that operate on apps and the internet as their main vector of operations), this study explores the boundaries of the firm through the lens of corporate social responsibility. By examining the CSR scandals of platform-based firms, the paper aims to answer: ‘How do digital platform firms affect the society and capital market and understand the welfare of stakeholders?’. To disentangle the debates in the literature, the study articulates the new framework of the boundaries and scope of firms by proposing broader stakeholders of firms.

This research attempts to elucidate the boundaries of …

Leadership Through Effective Communication, Han Boon Kevin Lim

Dissertations and Theses Collection (Open Access)

Charismatic leadership oratory is critical in aligning the organisational vision and goals for business sustainability. This research focuses on charismatic leadership, particularly on oratory leading to charismatic perception by the audience. This research seeks to provide future leaders with a better perspective of the multigenerational workforce in an effort to customise the rhetorical process for this diverse workforce to enhance charismatic perception, thereby promoting organisational communication.

The audience in prior studies has been treated as a homogeneous unit (Clark & Greatbatch, 2011; Groß et al., 2015), without distinguishing between different generational groups and their respective receptiveness to a leadership oratory. …

Research On The Factors Influencing New Tobacco Consumption Behavior, Yuqing Wen

Dissertations and Theses Collection (Open Access)

In the global environment of tobacco control, along with the increasing concern for health, electronic companies around the world have focused on the research and production of "non-combustible alternatives to cigarettes" to meet the psychology of consumers to quit smoking and the pursuit of fashion, and the most popular products are "Electronic Cigarette” (E-cig) and its similar products. In recent years, domestic E-cig-related products have gradually known by the public, with increasing exposure in the news media and rapid growth in sales. Among them, HnB E-cig has smoking taste closer to the characteristics of traditional cigarettes and therefore is gradually …

Empirical Study Of Cashback Affiliate Strategy: Evidence From A Cashback Website, Liu Xinyong

Dissertations and Theses Collection (Open Access)

With the rapid development of internet technology, e-commerce has become increasingly prosperous with online shopping increasingly penetrating into the daily life of consumers. Online channel has become an indispensable channel for merchants to reach their customers. To improve sales performance and address competition from rivals, online merchants have developed various promotion methods. Cashback promotion has gradually become one of the popular promotion methods, and attracted attention from scholars. This paper aims to investigate the relationship between cashbacks and consumer behaviors using data on Taobao merchants on a large cashback website in China. Two studies with a large number of transaction …

Employees’ Job Positions, Psychological Ownership, And Commitment To Change, Bo Zhang

Dissertations and Theses Collection (Open Access)

Organisational change is crucial to the development of enterprises. However, when enterprises are implementing major changes, there are great differences in the attitudes and behaviours of employees in different job positions toward changes. Research in this area is insufficient. Therefore, this dissertation investigates the problem of employee commitment amid enterprises’ organisational changes. This dissertation is committed to determining why employees at different levels and with different roles have different degrees of commitment to change and confirming the role of job positions in affecting employees’ psychological ownership of the change process. According to the findings, the impact of employees’ job rank …

Internet Of Things Solutions (Iots) Adoption For Capital Goods In The Business To-Business (B2b) Market, Amit Bakshi

Dissertations and Theses Collection (Open Access)

The excitement created by the introduction of Internet of things solutions (IoTS) is yet to be converted to an all-pervasive adoption and implementation across industries for capital goods in the B2B market. Proof of concepts (POC) and pilot projects are implemented but getting to the next phase of adoption and implementation across the B2B market for capital goods, has been lacking.

An exploratory mixed method is used for this research. Qualitative analysis of the semi-structured interviews with subject matter experts from users, OEMs, and service providers helped identify asset criticality, analytic intelligence, and interoperability as three core significant factors and …

The Impact Of Board Heterogeneity On Corporate Internationalization Strategy, Yi Qiang

Dissertations and Theses Collection (Open Access)

This study analyzes the relationship between board heterogeneity and the company’s internationalization strategy to determine the internal mechanism through which board heterogeneity affects the company’s internationalization strategy. Based on the analysis of the primary effect, the moderating effects of contextual factors at various levels, such as individual, organization, and environment, are introduced. Subsequently, this study empirically tests the proposed research hypothesis using the data of Chinese listed companies from 2011 to 2020.

The empirical results indicate that board heterogeneity has a positive impact on the company’s internationalization strategy. When the board chairman is female or has a longer tenure, board …

An Est Approach To Entrepreneurial Exit In Chinese Family Business: A Case Study Of H Company, Lidian Zhang

Dissertations and Theses Collection (Open Access)

Previous entrepreneurial exit literature has mostly followed a feature-oriented logic by summarizing the impact of industry and company characteristics and entrepreneurs’ personal traits on entrepreneurial exit decisions, disregarding the decision-making process of entrepreneurial exit and the role of key events in advancing the process. This thesis endeavors to explore the determining factors behind entrepreneurial exit decisions of family businesses and the dynamic decision-making process based on Event System Theory (EST) with a single-case study method and a feature-oriented and process-oriented approach.

This study has conducted an in-depth investigation into Company H, which possesses typical features of Chinese private family businesses. …

Exploring A Suitable Youth Football Training Model For China: From The Perspective Of Customer Engagement, Nanyan Zheng

Dissertations and Theses Collection (Open Access)

As a major sport country, China’s football is facing tricky problems of insufficient reserve players and football culture alienation. Improving the quality of youth football training not only can supplement a large number of reserve players, but also shape a sound football culture, which is a good approach to the current problems of China’s football. Based on the theory of customer engagement, this dissertation starts from the reality of Chinese youth football training, analyzes the problems existing in current youth football training in depth, and proposes that convenience, interest and empathy can improve the customer engagement of youth trainees. Outland …

Building A Supply Chain For Emergency: A Case Study Of Kingfa's Mask Supply Chain, Nanjing Li

Dissertations and Theses Collection (Open Access)

In case of emergency such as pandemic or earthquake, there are usually surge demands for some necessary products, which are usually far more than available production capacities thus it is necessary to quickly build more production capacities. However, building production capacities is not just building production lines but to constructing whole supply chains, from raw materials and equipment sourcing, manufacturing flow lines to demand management.

To quickly construct a supply chain for fulfilling such emergency demands is very challenging both theoretically and practically. This thesis aims to develop a model of supply chain construction for emergency demand and identify the …

Under What Circumstances Are Chinese Entrepreneurs Reluctant To Go Public, Ting Huang

Dissertations and Theses Collection (Open Access)

As secondary stock markets often overestimate corporate value, many Chinese entrepreneurs seek to achieve their wealth targets by going public. However, some companies in China do not want to go public. This paper utilises multi-case research methods to develop theories about which factors lead to corporate reluctance to go public. Case studies show that compared with entrepreneurs with lower shareholdings, entrepreneurs with higher shareholdings have stronger long-term orientations and a greater desire for control and are more reluctant to go public. Industry characteristics affect entrepreneurs’ long-term orientation, desire for control, and early listing experience, thus influencing their listing decision-making. Empirical …

How To Build An Innovation Ecosystem In Enterprises -- Taking 3nod As An Example, Zhixiong Liu

Dissertations and Theses Collection (Open Access)

In recent years, the global economy has been sluggish, especially affected by the Sino-USA trade war and the COVID-19, the harsh market environment and increased business uncertainty. In addition, China’s manufacturing industry is facing the impact of disappearance of the demographic dividend and strict environmental protection policies, so they are facing tremendous pressure for survival. At the same time, a new generation of science and technology continues to sprout and gradually penetrates in to production and life. Therefore, under these conditions, the innovation activities of manufacturing enterprises are more important and urgent. How to construct systematic innovation activities for manufacturing …

Managerial, Cultural, Intelligence, Marketing Agility, And Firm Innovation, Zhenzhu Lai,

Dissertations and Theses Collection (Open Access)

This dissertation aims to investigate the relationship between managerial cultural intelligence, marketing agility and innovation capability of foreign subsidiaries. Based on upper echelons theory (UET), I argue that managerial cultural intelligence facilitates marketing agility. Moreover, marketing agility is positively associated with innovation capability of foreign subsidiaries. Using two-wave survey data of 110 foreign subsidiaries in China, this study verified the theoretical model. It is found that managerial cultural intelligence is positively associated with marketing agility, and marketing agility is positively related to innovation capability of foreign subsidiaries. Organizational learning climate, market competition, market turbulence, and market complexity have positive moderating …

Social New Retailing Business Model And Its Applicable Regulatory Pattern, Rui Wang

Dissertations and Theses Collection (Open Access)

With the booming development of mobile Internet in China, social platforms have unlocked new channels for commodity supply chain and retailing and promoted business model innovation. Online social networking has fundamentally changed the way the entire society communicates. Social networking is no longer constrained by space, social platforms have become a stage for many ordinary people to showcase themselves, and the popularity of mobile payment has made mobile phones the wallets of Chinese residents as well. The innovative contents and interaction styles delivered by social software have triggered a qualitative change in the efficiency of everyone's communication and interaction, making …

Practical Studies Of Brand Management Based On The Factor Of Consumer Values, Ke Chen,

Dissertations and Theses Collection (Open Access)

2021 will be the final year of the centenary goal of “building a moderately prosperous society in all respects”. Looking back over the past century, China has not only witnessed an increase in national income, but also ushered in abundant changes in social culture and people's spiritual world, and completed the transformation from a traditional single homogeneous cultural society to a flexible and diverse heterogeneous cultural society. In this process, brands become the product of values change and multicultural shock, and consumers shop not only to meet the needs of material functions, but also to express their personal values. To …

Path To Global Inflence:Conditions For Chinese Film Industry To Succeed, Dong Yu

Dissertations and Theses Collection (Open Access)

The world has undergone tectonic transformations since the onset of the coronavirus pandemic. Inevitably, the pandemic created the perfect conditions for the acceleration of digitization and new infrastructural technologies aimed to increase the speed and availability of content. In China, the pandemic forced
major releases to be streamed via online platforms and drastically altered consumer’s perception of the quality of digital content. Most importantly, digital streaming has shown huge capitalization potential, aided by the spread of 5G technologies, as those who embraced online platforms thrived in the midst
of the global pandemic. During the course of this dissertation, the Chinese …

Culture And Cyber Security: How Cultural Tightness-Looseness Moderates The Effects Of Threat And Coping Appraisals On Mobile Cyber Hygiene, Kok Wei Hoe

Dissertations and Theses Collection (Open Access)

With increasing adoption of smartphone for mobile-commerce and increasing incidents of cyber breaches, it is timely to investigate how the weakest link in this security chain, human, can be strengthened. To date, there has been a gap in research examining the impact of culture on protection motivation. Most extant research focus on technological, organizational and behavioral factors affecting protection motivation. In this study, I develop a model integrating Theory of Cultural Tightness-Looseness and Protective Motivation Theory to investigate how cultural norms, define as shared expectations and rules that guide behavior of people within social groups, affect a person’s intentions to …

Essays On Predictive And Prescriptive Analytics For Risk Monitoring And Population Screening In Healthcare Management, Yan He

Dissertations and Theses Collection (Open Access)

Due to increased aging populations and changes in lifestyles, we have witnessed an increased prevalence of various chronic and acute diseases and a drastic rise in healthcare expenditures in recent years. It is of paramount importance for public health to promote regular screening and close monitoring to detect the early onset of diseases. On the other hand, the increasing availability of healthcare data and advancement in data analytics offer a huge potential to facilitate this goal. We can analyze the vast amount of data and recommend more personalized diagnostic tests after receiving results and signals from screening tests and monitoring …

Flexible Resource Allocation For Service And Production Systems, Peng Wang

Dissertations and Theses Collection (Open Access)

Resource flexibility hedges against uncertainty in service and production systems. However, flexibility also brings complexity and difficulty in allocating resources. The thesis mainly studies managing flexible resources in two scenarios. The first scenario is a type of coordination of workers in a production or assembly line – bucket brigade. Specifically, the study shows how to manage a stochastic bucket brigade with discrete work stations. The second scenario is a service system with flexible service resources. The study proposes a distributive decision rule for the allocation of resources under both supply and demand uncertainty.

Chapter 2 studies a J-station, I-worker bucket …

Essays On Management Of Scarce Resources, Qian Luo

Dissertations and Theses Collection (Open Access)

Efficient management of scarce resources is critical to the improvement of economic, social and/or environmental performances. In this dissertation, I focus on the management of two scarce resources: i) healthcare resources and ii) water, and investigate two important problems: i) the estimation of patients’ health transition to support healthcare resources control under the context of sequential medical treatments, and ii) the urban water system control with a specific focus on the wastewater recycling capacity investment in the presence of climate change and urban water scarcity. The first chapter studies how to estimate patients’ health transition considering the effects of treatment-effect-based …

Studies On Data-Driven Management Of Extended Warranty Service For Household Appliances, Heng Li

Dissertations and Theses Collection (Open Access)

Extended warranty is an important part of after-sales service for household appliances. However, due to management reasons and moral hazard, there are various risks in the extended warranty service for household appliances. It is urgent to make a systematic and in-depth study and provide suggestions for improvement of corresponding management measures.

In order to improve the current strategy of extended warranty service, this paper systematically and deeply studies the compensation scenario, profit and loss, and pricing of extended warranty service of a household appliance retailer, G-Company. This paper firstly analyzes the data of G-Company's extended warranty service, including the time …

Ceo Curiosity And Firm Innovation, Hui Yu

Dissertations and Theses Collection (Open Access)

As an important personality trait, CEO curiosity is emphasized in practice but obtains little attention in theory. This dissertation aims to investigate the impact of CEO curiosity on firm innovation and the mediating role of external search. I argue that both diversive and specific curiosity of CEOs are positively correlated to firm innovation based on upper echelons theory (UET). Furthermore, search breadth mediates the positive connection between CEO diversive curiosity and firm innovation, while search depth mediates the positive connection between CEO specific curiosity and firm innovation. Besides, I explore the moderating effects of firm performance and market competition on …

Debiasing A Decision Maker Facing Supply Uncertainties In A Newsvendor Setting, Alan William Zeller

Dissertations and Theses Collection (Open Access)

Companies must be prepared to manage uncontrollable events that will disrupt their supply chain and add uncertainty to their inventory models.

This thesis first studies the effect of different types of supply disruption risks on the ordering performance of profit-maximizing decision makers in a newsvendor setting.

Then, this thesis aims at extending the literature on the newsvendor model in studying the effect of a Decision Support System and the effect of a Secondary Task on the ordering performance of profit-maximizing decision makers who face supply uncertainties in a newsvendor setting.

Finally, implications for scholars and practitioners are discussed.

Resilience As An Organisational Capability: A Study Of How Firms Survive And Outperform In Disruptive Times, Dietmar Kappel

Dissertations and Theses Collection (Open Access)

An environment, in which volatility and deep uncertainty represent the leading paradigm, pressures firms to focus their attention on adapting to disruptive environmental conditions. Although scholarly attention in the firm-level resilience construct has increased over the years, a number of important issues remain underexplored. To advance progress in the field, research is needed on the dimensions of resilient response formulation and enactment, the dimensions of the disruptive environment and situational factors as well as resilience as a latent outcome variable. Based on an in-depth, systematic review of the received literature, this thesis aims to extend the firm-level resilience literature by …

Examining The Real Costs Of Us Manufacturing Decoupling Strategies, Sze Chiang Jonathan Chee

Dissertations and Theses Collection (Open Access)

Decoupling strategies have been the main focus of supply chain and resource management studies. Increasingly, due to the shift in geopolitical dynamics, the term ‘decoupling’ is now used in finance, accounting, political, and strategic management fields to describe the effect from the fallout of tense international relations. Existing research on this topic includes modeling strategic retaliation theories and evaluating firm effects from an accounting and finance perspective. Yet, there still is little research published on meso-level analysis of the relationship between macro and micro factors that affect organizational decoupling strategies. This study hopes to add to this new body of …

Analysis Of Chinese Real Estate Follow-Up Investment Operation Effect And Mechanism, Yinyu He

Dissertations and Theses Collection (Open Access)

Follow-up investment system has become a fundamental system for the development of most real estate development enterprises. In the upward cycle of real estate, follow-up investment based incentive mechanism is of great importance for performance growth of real estate development enterprise. However, real estate development enterprises lack a relatively mature model to effectively build a follow-up investment system. While building a follow-up investment system, most real estate development enterprises find a benchmark object and copy it mechanically.

The author explored the basic implementation status of follow-up investment system of Chinese real estate enterprises through 310 questionnaires survey, interview and literature …

Study On The Ideas For Developing M&A Funds In China In The Context Of Economic Transformation, Xiaoming Song

Dissertations and Theses Collection (Open Access)

M & A fund is one category of private equity investment fund. In the past 25 years, private equity fund has grown into a considerable asset section. Since 2008, China's economy has experienced the pounding pain of structural transformation multiplied with other challenges, e.g. international economy’s lack of growth momentum, increased trade friction, aging population and so on. The trade friction between China and the United States has further exacerbated. Against this backdrop, from September 2018, there was a significant shift in the domestic central government’s economic policy, particularly the capital market policy, has undergone major changes with the repressed …

Regional Economic Impacts Of China's High-Speed Rail Development And Its Institutional Challenges, Hankun Zhao

Dissertations and Theses Collection (Open Access)

This article studies the impact of connecting to high-speed rail (HSR) network on regional development and the replication and sustainability of China’s GIUR system, aiming to summarize the experience of China’s HSR, which can provide several policy references for developing countries. This article conducts two research: (1) explore the impact of connecting to HSR network on the urban industrial structure, urban creativity and urban-rural income gap of cities in different regions and cities with heterogeneous locations along the HSR lines in the long and short term; (2) explore the advantages and disadvantages of the Government-Industry-University-Research (GIUR) system in the process …

Digital Exploration Alliances, Anurag Vij

Dissertations and Theses Collection (Open Access)

Digital disruption has impacted every industry and the spending on digital transformation technologies and services worldwide is estimated to reach USD 2.3 trillion by 2023 (Statista, 2021). Reflecting the increasing importance of digital transformation, many firms are entering into strategic alliances that feature traditional industry leaders and digital technology leaders. Little research, however, examines these digital exploration alliances in a systematic way. Accordingly, this dissertation synthesizes extant literature with a theories-in-use approach to conduct depth interviews with 26 managers, with a collective 797 years of experience, to offer a parsimonious definition of digital exploration alliances (DEA) and outlines the similarities …

Digital Strategies For Reshaping The Competitiveness Of Hopsca, Wafong Hoi

Dissertations and Theses Collection (Open Access)

The digital transformation strategy has a profound impact on the commercial real estate industry in China. However, so far, research on digital innovation strategies in the business field predominantly surrounds the retailing and systematic research identifying the effect of digital strategies on HOPSCA and commercial operational service provider has yet to be conducted. On the issue of digital transformation strategies of HOPSCA, there is currently a lack of relevant empirical evidence in the fields of management and economics to quantitatively analyze its effects, and there is not readily available and reliable experience for reference in the business practices.

Based on …