Business Administration, Management, and Operations Commons^™

Sme Manager Skills And Practices Survey (2020), Deirdre Mcquillan, Thomas M. Cooney, Ciara Nolan, Osa Godwin Osaghae, Wael Rashwan, Lorraine Sweeney

Research Instruments

Survey questions for assessing manager skills and practices in Small to Medium Enterprises under the Improving management development standards in SMEs in Ireland. A project funded by the European Union via the Directorate General for Structural Reform Support (DG REFORM) - No SRSS/C2019/051

What Is The Relationship Between Immigrant Enclaves And Transnational Diaspora Entrepreneurial Activity In Ireland?, Osa–Godwin Osaghae

Doctoral

This thesis is a pioneering study, exploring the relationship between immigrant enclaves (IE) and transnational diaspora entrepreneurship (TDE) in the unique context of a Nigerian immigrant community in Dublin. The study reviews the relevant literature in the field of immigrant entrepreneurship, adopting principles from the most significant studies in order to develop a conceptual model for understanding the relationship between an IE and TDE. The study employed qualitative semi-structured interviews with eleven participants in order to generate data, which was then processed through the six phases of thematic analysis described by Braun and Clarke. The researcher’s own experience as a …

Using Internship Design To Shape Sustainable University-Industry Relationships:A Research Agenda?, Conor Horan

Level 3

This discursive article considers models and types of internships internationally and how particular models can be used as a strategic tool to shape effective university-industry partnerships. It argues why research into the nature, purpose and impact of internships in industry partnerships is urgently required.

The Role And Contribution Of Knowledge And Knowledge Management Practices In Policing. The Case Of An Garda Síochána, Paul Mc Evoy

Doctoral

Thisresearch was undertaken in response to knowledge, and particularly knowledge management practice in policing that finds it complex, multifaceted, under researched and lacking in structure and cohesion. This exploratory research sets out to evaluate the role and contribution of knowledge and knowledge management practices in policing, and using An Garda Síochána, (the Police Service ofthe Republic of Ireland), as the underlying case exemplar in this work, it will contribute to the extant literature and understanding in the area by use of a study which contains unprecedented insider access to a modern police force, practical findings for knowledge change predicated on …

What Do Professional Drivers Think About Their Profession? An Examination Of Factors Contributing To The Driver Shortage, Chao Ji Hyland, Declan Allen

Articles

A shortage of qualified and available professional drivers in the Freight, Transport, Distribution and Logistics (FTDL) sector is becoming an area of increasing concern in Ireland, and across the European mainland. This paper applies a two-stage research approach to address the issues causing the driver shortage and to analyse contributing factors. The findings reveal that remuneration and salaries are detrimental to recruitment and retention. While driver wellbeing in terms of physical and mental health is a major issue, little support is provided for training and education. There is a relationship between a driver’s age group and job satisfaction, and between …

Breaking Down Silos Through Authentic Assessment: A Live Case Analysis, Olivia Freeman, Rosie Hand, Aileen Kennedy

Conference papers

One of the aims of Technological University Dublin (TU Dublin) is to create graduates who problem solve as socially responsible global citizens.We wanted to provide an opportunity for our students toaddress relevant, marketing and consumption challenges in new and innovative ways,and to develop analytical competences and professional skills and comportment in a real-life context.This paper describes the design,implementation and outcome of an inter-disciplinary and cross-programme ‘authentic assessment’ method which we have termed a ‘live case analysis’.The assessment comprised fieldwork, wider industry engagement, formative assessment components and a summative presentation.The method is discussed against the backdrop of a Curriculum Framework project …

Cocktail Menus Ireland (1970s-2020) Version 1, James Murphy

Other resources

Cocktail Menus Ireland (1970s-2020) Version 1 highlights a small selection of cocktail menus from cocktail bars, public bars, hotel bars and Cocktail Clubs covering the period of 1970 up to 2020. These menus and their recipes help to identify the creativity, innovation and attention to detail in which the establishments highlighted here and their staff (cocktail bartenders, mixologists and management teams) poured into these menus. The menus also highlight the changing drinks fashions, how cocktail prices began to change, the variety of ingredients, the rise of the crafted approach towards ingredients sourcing and preparation. The impact of visual graphic illustrations, …

Leading The Way: Investing In Management Development For Sme Productivity And Growth: Appendices, Expert Group On Future Skills Needs, Deirdre Mcquillan, Thomas Cooney, Ciara Nolan, Osa Godwin Osaghae, Lorraine Sweeney, Wale Rashwan

Reports

No abstract provided.

Leading The Way: Investing In Management Development For Sme Productivity And Growth: Report By The Expert Group On Future Skills Needs, Expert Group On Future Skill Needs, Deirdre Mcquillan, Thomas M. Cooney, Ciara Nolan, Osa Godwin Osaghae, Lorraine Sweeney, Wael Rashwan

Reports

The vision set out for this project is to support and enable a fresh approach to growth for SMEs in Ireland where management development is a key strategic priority for SMEs to drive productivity, sustainability, competitiveness and growth, and prepare for the future of work. This research, carried out between October 2019 and March 2020, identifies 7 key findings outlined in the report.

Entrepreneuring After 50: The Liminal Identity Transitions Of Older Emergent Entrepreneurs, Lucia Garcia-Lorenzo, Lucia Sell-Trujillo, Paul Donnelly

Articles

Entrepreneurship has been proposed as a solution to extending working lives. However, little is known about how older (50+) entrepreneurs manage their personal transitions into entrepreneurship. In this paper, we propose to use a liminal identity work perspective to explore the identity paradoxes that older entrepreneurs experience during their transition into entrepreneurship and how they manage it. We use a qualitative study conducted over 14 months in the United Kingdom. Our analysis shows how older entrepreneurs confront identity paradoxes, interruptions and identity polarization in their attempts to shift from older identities and activity patterns into new ones. The entrepreneurs who …

Exploring The Relationship Between Immigrant Enclave Theory And Transnational Diaspora Entrepreneurial Opportunity Formation, Osa Godwin Osaghae Dr, Thomas M. Cooney

Articles

Immigrant Enclave Theory (IET) investigates the concentration and localisation of immigrants in a specific geographic area. Some IET studies have highlighted the resilience of these communities and described such enclaves as sources of mutual support, collective political power and beneficial social relationships. Other studies have examined the influence of IET on immigrant entrepreneurial activity within these geographic areas, although some of these studies have highlighted IET as a contributor to low profit margin businesses due to over-representation of immigrant enterprises within the same sector and geographic locality. This article considers the potential for Transnational Diaspora Entrepreneurship (TDE) as an alternative …

Incentivizing And Re-Engaging Lapsed Health Club Members, Teresa Hurley, Corinne Faure, Seamus Kelly

Articles

Purpose – This quantitative research paper examined factors influencing re-engagement intentions and re-engagement behavior of lapsed health club members and identified which sales promotion incentives are most effective in re-engaging this lapsed member market. While previous studies examined reengagement intentions and re-engagement behavior in isolation, no research could be located which examined both simultaneously and the impact of promotion incentives in the health and fitness industry.

Design/methodology/approach – Study A (mail survey) examined re-engagement intentions of one hundred lapsed members of a medium size suburban health club. Study B (an experimental field study) measured actual true re-engagement behavior using price …

Knowledge Management In The Pharmaceutical Industry: Between Academic Research And Industry Regulations, Ahmed Ramy, Mohamed Af Ragab, Amr Arisha

Articles

The pharmaceutical sector is one of the pillars of the world’s economy. A significant proportion of its value lies in intellectual assets generated through continuous innovation and lengthy development cycles within a strictly regulated environment. The purpose of this paper is to address the gap between knowledge management (KM) as an expanding academic discipline in the pharmaceutical industry and at the same time a growing regulatory expectation. A systematic review of 137 refereed KM articles revealed six empirical research themes in the pharmaceutical industry. In a subsequent step, the discovered themes and subthemes were compared with the extant regulatory expectations …

Contextual Influences On Human Resources Development: Considerations And Evaluations On The Various External And Internal Factors That Shape And Influence Hrd In Organisations, Charles Alves De Castro

Articles

This article aims to briefly understand and evaluate the main external and internal factors that impact directly on human resources development area within the organisations, mainly related to multinational companies. Also, it discusses the various aspects and influences on HRD-(Human Resources Development) such as societal, organisational/local, global, that impacts on costs, environment, regulations, policies, culture, beliefs, technology and values. This research was carried out by way of a literature review. This is important to demonstrate, explain and evaluate the current existent literature about this specific theme covered in this article. Furthermore, through this review we compared previous research on HRD. …

Design As Entrepreneurship: Towards A Design-Specific Entrepreneurship Framework, Con Kennedy

Conference papers

Current thinking on entrepreneurship states there is no specific link between the entrepreneur and their enterprise. Design is an individual creative act; therefore, the practitioner is not separate from their idiosyncratic process. The Designer is the product offering. Designers form Design Enterprises, meaning that with this aspect of inseparability, the Design Entrepreneur is a different kind of entrepreneur than currently discussed. The literature on the topic discusses design as a creative output, not as entrepreneurship output. Like any enterprise, Design Enterprises must be profitable. There are many entrepreneurship processes, none of which seem to address the needs of the Design …

The Persistence Of Omniscience In Knowledge Management: Implications Or Future Research, Conor Horan, Conor P. Horan, John Finch

Conference papers

Abstract: This paper demonstrates the persistence of omniscience in Knowledge Management (KM) research. Omniscience as a concept has two dimensions ubiquity and utility. This idea of ubiquity is more prevalent when the management goal focuses on processing or transferring pre-existing knowledge efficiently to those who can make use of it. Ubiquity assumes that knowledge is freely available within the firm i.e. is omnipresent, waiting for it to be processed or transferred. The idea of utility assumes that knowledge and its relevance is fully understood by the firm. The firms and its managers are assumed to know the value and quality …

Competitive Strategies In Small And Medium Sized Enterprises (Sme's): A Cross- Case Analysis Of Irish Construction Professional Service Firms, Oluwasegun O. Seriki, Roisin Murphy

Conference papers

Strategy formulation aims to attain strategic fit between an organisation and its business environment in pursuit of competitive advantage. Although competitive strategy research is long established within industries such as manufacturing, financial services and IT, strategy within construction is still under-investigated by comparison. For construction professional service firms (CPSFs), the dearth of academic inquiry is even more apparent, partly due to the intangible nature of their service offerings, highly customised nature of their services and reliance on intellectual capital. The Irish construction sector is experiencing stable growth since following a prolonged recession, thus understanding the strategy process within professional service …

Operationalizing Learning From Rare Events: Framework For Middle Humanitarian Operations Managers, Amr Mahfouz, Ashraf Labib, Sara Hadleigh-Dunn, Marco Gentile

Articles

The purpose of this paper is to investigate the learning from rare events and the knowledge management processinvolved, which presents a significant challenge to many organizations. This is primarily attributed to the inability tointerpret these events in a systematic and “rich” manner, which this paper seeks to address. We start by summarizing therelevant literature on humanitarian operations management (HOM), outlining the evolution of the socio-technical disasterlifecycle and its relationship with humanitarian operations, using a supply chain resilience theoretical lens. We then out-line theories of organizational learning (and unlearning) from disasters and the impact on humanitarian operations. Subse-quently, we theorize the …

Challenges And Opportunities Brought To The Chinese Economy By Brexit And The New Us Administration, Lucia Morales, Bernadette Andreosso-O’Callaghan

Articles

The impact of Brexit and the election of Donald Trump as the 45th US president in the context of stock market reactions and economic policy uncertainty (EPU) within three key zones in ‘the Greater China Region’ (Hong Kong, Taiwan and China Mainland) are examined in this article. The chosen research period is from January 2014 to June 2017, and the EPU Index in the USA and the UK is used as a proxy to measure political uncertainty in two of the world major economies and how they impact on the Chinese stock market. The main contribution of the article can …

Fifty Years Of The Strategic Trade-Offs Model: In Memory And Honor Of Wickham Skinner, Roberto Sarmiento, Garvan Whelan, Matthias Thürer, Francisco Arturo Bribiescas-Silva

Articles

In 1969, Professor Wickham Skinner, whom many consider as “the father of manufacturing strategy,” published a seminal paper entitled “Manufacturing-Missing Link in Corporate Strategy.” Among the many interesting insights outlined in that article, Skinner is particularly careful to explain the importance of acknowledging the existence of specific trade-offs in the design of production systems. For example, he warns that a failure on the part of executives to recognize the limitations and compromises that are inherent to all technology and human based systems will inevitably result in a diminished ability of firms to compete successfully in the marketplace. Fifty years after …

A Post-Brexit Transportation Scenario Analysis For An Agri-Fresh Produce Supply Chain, Amr Mahfouz, Declan Allen, Amr Arisha, Ralf Elbert, Michael Gleser

Conference papers

The ever-increasing demand for fresh and healthy products initiated an urgency for effective planning for Agri-Fresh Produce Supply Chains (AFPSC). However, AFPSC faces many challenges, including product vulnerability to market disruption and limited shelf-life. In case of a no-deal Brexit (i.e., the UK leaving the EU without an agreement), trade between Ireland and the UK will most probably be subjected to customs control. In effect, transportation delays and products deterioration rates will increase. Based on interviews with an Irish AFPSC forwarder, a simulation model was developed to investigate different systems' dynamics and operating rules under different delay patterns on the …

Segmentation Of Quantity Surveying Professional Services For Focus Strategy And Diversification, Michael Adesi, De-Graft Owusu-Manu, Frank Boateng

Articles

Purpose – Notwithstanding that numerous studies have focused on strategy in quantity surveying (QS) professional service firms, there is a paucity of investigation on the segmentation of QS professional services. The purpose of this study is to investigate the segmentation of QS services for diversification and a focus strategy formation.

Design/methodology/approach – This study adopts the positivist stance and quantitative approach in which a simple random sampling technique was used to select participants. In total, 110 survey questionnaires were administered to registered professional QS, out of which 79 completed questionnaires were returned for analysis.

Findings – The paper identifies three …

"Out Of The Frying Pan … A Conversation. Changing Lives, Changing Careers?.", Paul Doyle

Other

No abstract provided.

Using Drawings To Understand Perceptions Of Civic Engagement Across Disciplines: ‘Seeing Is Understanding’, Sharon Feeney, John Hogan

Articles

In this article, we wish to investigate if disciplinary differences exist among students when considering the topic of civic engagement. We use freehand drawing to create a learning environment in the classroom wherein students can seek to develop meaningful associations with civic engagement. The drawings examined here, produced by three different class groups, provide insights into how young adults perceive their society and their place in it, and thus communicate their understanding of civic engagement. Freehand drawing, in bypassing cognitive verbal processing routes, leads students to produce clearer and more holistic images. It allows them to put into visuals a …

From Dreaming To Believing: A Review Of Consumer Engagement Behaviours With Brands’ Social Media Content Across The Holiday Travel Process, Dean Creevey, Etain Kidney, Glenn Mehta

Articles

This paper reviews social media user engagement behaviours with brands and proposes a new stage within the travel process. Specifically, the pre-trip stage is examined and investigation into a two sub-stage split is proposed; pre-purchase and post-purchase. Dubbed the Believing phase, this paper calls for research into the patterns of engagement behaviour towards hotel brands’ content at this currently under-researched stage. Current social media-focussed research examines influence on purchasing decisions of users, social media usage on-site, and post-trip evaluation. There remains a conceptual gap highlighting the behavioural patterns of users during the period between initial purchase and subsequent departure.

Researching Pure Digital Entrepreneurship – A Multimethod Insider Action Research Approach, Kisito Futonge Nzembayie, Anthony Paul Buckley, Thomas M. Cooney

Articles

Knowledge production in Pure Digital Entrepreneurship (PDE) needs to reflect the non-linear nature of a journey defined by digital artifact and platform creation. Accordingly, this paper proposes and offers practical guidance on the use of Multimethod Insider Action Research (MIAR) as a suitable research design for studying the entrepreneurial journey in this context. It argues for integrating first-person Reflective Practice, second-person Collaborative Inquiry and Design Research for third-person knowledge production that balances rigour and relevance. While calls for such forms of longitudinal process inquiry have largely gone unanswered due to identified challenges, this paper uses a case narrative to illustrate …

The Impact Of Firm Characteristics On Speed Of Adjustment To Target Leverage: A Uk Study, James Fitzgerald, J. Ryan

Articles

Responding to the need to investigate heterogeneity in the speed of adjustment (SOA) to target leverage in a manner that reflects the fractional nature of leverage, we estimate SOA across sub-samples of UK firms using the Dynamic Panel Fractional (DPF) estimator. Using firm characteristics to identify firms subject to varying costs of deviation from and adjustment to target leverage, we find significant evidence of heterogeneity in the speeds at which UK firms adjust to target leverage. Our results show that small, high growth and low dividend paying firms adjust to target leverage faster than their large, low growth and high …

Cooking A Corporation Tax Controversy: Apple, Ireland And The Eu., Ciara Graham, Brendan O'Rourke

Articles

Given the centrality of corporations in distribution of income and wealth studies, discursive constructions of corporate taxation are essential to understanding the production of inequality. The focus of this study is an interview with Apple’s Chief Executive Tim Cook on the Irish state broadcaster, Raidió Teilifís Éireann’s (RTÉ) flagship news programme, Morning Ireland, following the ruling by the European Commission (EC) on the corporation tax arrangements between Apple Inc. and Ireland. Drawing on a Critical Discourse Analysis (CDA) approach, a frame analysis is provided. The significance and extent of the EC’s ruling has potential implications for corporation taxation policy, within …

The Same But Different: Understanding Entrepreneurial Behaviour In Disadvantaged Communities, Thomas M. Cooney, Michelle Licciardi

Books/Book Chapters

While entrepreneurship is widely viewed as being equally accessible in all contexts, it could be questioned if potential or nascent entrepreneurs from minority and disadvantaged communities experience entrepreneurship in a similar manner to the mainstream population. This chapter examines immigrant, people with disability, youth, gay and unemployed communities to explore how their entrepreneurial behaviour might differ from the practices of mainstream entrepreneurs. What emerges is that marginalised communities can frequently find it difficult to divorce business from social living. This can have both positive and negative connotations for an entrepreneur, plus they face additional and distinctive challenges that mainstream entrepreneurs …

Emotional Intelligence And Conflict Management Styles, Helen Chen, Xuemei Xu, Patrick Phillips

Articles

Purpose – This paper aims to use a multi-level approach to examine the effects of emotional intelligence (EI) components on conflict management styles of Chinese managers when the respondents were in conflicts with their subordinates, peers or superiors.

Design/methodology/approach – The primary research was conducted in Dalian, China, via a personal survey resulting in 885 usable observations for analysis. EI was measured using the Wong and Law Emotional Intelligence Scale (WLEIS; Wong and Law, 2002), which is made up of 16 questions measuring four dimensions. The conflict management component was measured via Rahim’s (1983) five conflict management styles, which are …