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Articles 211 - 240 of 296
Full-Text Articles in Business Administration, Management, and Operations
Cracking The Case, Singapore Management University
Cracking The Case, Singapore Management University
Perspectives@SMU
Can you build a convincing business case within 24 hours? A bunch of undergraduates did. Twenty-four teams took part in this year’s APEX Business-IT Global Case Challenge, the fifth edition of an annual student-run competition started by undergraduates at Singapore Management University’s School of Information Systems.
Corporate Evolution: From Ngos And Social Enterprises To ‘Good Companies’, Singapore Management University
Corporate Evolution: From Ngos And Social Enterprises To ‘Good Companies’, Singapore Management University
Perspectives@SMU
Frequently seen as an alternative to the realities of hardcore corporate life, social entrepreneurship and its emphasis on giving back to society after a life of abundance, may well become a thing of the past, along with Non Government Organisations (NGOs), which often act as watchdogs of corporate and government policy and practice. Both will likely transition into and underpin new ‘good companies’. At least that’s the view of leading Singapore social entrepreneur, Jack Sim, the founder of the World Toilet Organisation (WTO).
The Future Of International Trade: Sustainability Is Key, Singapore Management University
The Future Of International Trade: Sustainability Is Key, Singapore Management University
Perspectives@SMU
What can multinational companies do to ensure that international trade flourishes in years to come? Gerry Craggs, the Far East managing director of steel trading company Stemcor, says that companies like his need to focus on developing sustainable trading policies rather than immediate gain. "Sustainable trading is not driven by short term profit but by providing optimal medium and long-term supply chain solutions that benefit all participants," he told Perspectives@SMU on the sidelines of the 5th anniversary celebration of the university’s International Trade Institute (ITI). Craggs is also Chair of the International Trading Concentration Sub-Committee at the institute that consists …
Contextualising Csr In Asia: Corporate Social Responsibility In Asian Economies, Bindu Sharma
Contextualising Csr In Asia: Corporate Social Responsibility In Asian Economies, Bindu Sharma
Lien Centre for Social Innovation: Research
This publication seeks to present a narrative about the practice of CSR in ten Asian economies – China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan and Thailand. The aim is to present a uniquely Asian perspective on the CSR story in these countries that will inform CSR practitioners, researchers and interested corporate stakeholders. Drawing on historical and traditional notions of business responsibility and engagement, the research looks at modern day drivers of CSR in these countries such as the government, civil society, globalisation and enlightened self-interest. The research also throws light on other underlying influences and looks at …
Institutional Voids: Black Hole Or Opportunities?, Singapore Management University
Institutional Voids: Black Hole Or Opportunities?, Singapore Management University
Perspectives@SMU
Emerging markets and their institutional voids offer great growth potential for corporates and organisations seeking an exit strategy from the gloomy European market, says Harvard professor Tarun Khanna. ‘Institutional voids’, a phrase coined by Khanna in his book "Winning in Emerging Markets, refers to the absence of intermediaries like market research firms and credit card systems to efficiently connect buyers and sellers. This creates daunting obstacles for companies trying to operate in emerging markets. According to Khanna, understanding these voids – and learning how to work with them in specific markets – is the key to success
Resource-Constrained? Just Wing It., Singapore Management University
Resource-Constrained? Just Wing It., Singapore Management University
Perspectives@SMU
Some four years ago, when the economic recession started in the West, Navi Radjou was convinced that the way ahead meant companies had to innovate and become faster, better and cheaper if they were to survive. Enter Jugaad. Jugaad is a Hindi word which means “an innovative fix; an improvised solution born from ingenuity and resourcefulness” and is now the name of a new approach to innovation.
The Road Well-Travelled: Internationalism And Globalisation, Singapore Management University
The Road Well-Travelled: Internationalism And Globalisation, Singapore Management University
Perspectives@SMU
Internationalism and globalisation involve more than the number of companies and the variety of jurisdictions in which they operate. For Stephen Wyatt, the transition to internationalism is a journey in which we are able to trace the evolution of firms making incrementally logical decisions and the natural consequence of where they are right now, whether they are incremental decisions seeking to maximise profitability or returns, or long term stability. And as those decisions continue incrementally, there is a continuum, or journey, along which they travel, that provides an opportunity
The Trojan Fish Strategy, Singapore Management University
The Trojan Fish Strategy, Singapore Management University
Perspectives@SMU
How does an ornamental fish exporter grow its bottom line? Simple: By adopting and adapting the business model of the world’s most famous safety razor company. The Gillette Business Model, also known as Freebie Marketing, is much copied because of its simplicity: sell razors at a loss, or even give them away free, but make back your money with the disposable blade replacements. That same strategy has served many industries well
Change Required: Chinese Businesses In Singapore, Singapore Management University
Change Required: Chinese Businesses In Singapore, Singapore Management University
Perspectives@SMU
Today, Chinese businesses play an important role in Singapore’s economy. They make up 99.3 per cent of all small and medium enterprises (SMEs) and employ 51 per cent of workers in the country, contributing 40 per cent of value add to the economy. However, the world economy has become more competitive and Chinese businesses in Singapore have been forced to look at modernizing and changing the way they do business.
Engaging The Corporate Citizen: Social Challenges, Business Solutions, Singapore Management University
Engaging The Corporate Citizen: Social Challenges, Business Solutions, Singapore Management University
Perspectives@SMU
When he came up with the idea of selling toilets in Cambodia, where more than 60 per cent of the population does not have access to basic sanitation, National Volunteer and Philanthropy Centre chief executive Laurence Lien was laughed at. His detractors told him: "Nobody is going to purchase toilets from you because this is a community that is dependent on (financial) aid. "But tens of thousands of the toilets were sold within the first few months. Speaking at the Africa Singapore Business Forum, Connex, held at Singapore Management University in August 2012, Lien credits the success of the …
When On The Mountain Top, Create New Summits, Says Samsung Asia Pacific Ceo, Singapore Management University
When On The Mountain Top, Create New Summits, Says Samsung Asia Pacific Ceo, Singapore Management University
Perspectives@SMU
The past couple of years have been nothing short of phenomenal for Korean electronics giant, Samsung. The company has seen success with a number of their products, particularly in the television business. "For TV, we've been number one in the world since 2005," exclaimed Gregory Lee, President and CEO of Samsung Asia.
Chameleonic Or Consistent? A Multilevel Investigation Of Emotional Labor Variability And Self-Monitoring, B. A. Scott, C. M. Barnes, David T. Wagner
Chameleonic Or Consistent? A Multilevel Investigation Of Emotional Labor Variability And Self-Monitoring, B. A. Scott, C. M. Barnes, David T. Wagner
Research Collection Lee Kong Chian School Of Business
We introduce the concept of emotional labor variability, which captures individual differences in surface acting and deep acting fluctuations over time. In a multilevel study of 78 customer service employees who provided 522 matched daily surveys over a two-week period, employees who were more variable in their use of surface acting reported lower levels of job satisfaction and higher levels of work withdrawal. Selfmonitoring was positively associated with both the level and variability of surface acting, and the effects of surface acting variability on job satisfaction and work withdrawal were weaker when self-monitoring was high. The results for deep acting …
Sustainability In Clothing Supply Chains: Implications For Marketing, Sudhindra Seshadri
Sustainability In Clothing Supply Chains: Implications For Marketing, Sudhindra Seshadri
Research Collection Lee Kong Chian School Of Business
Recommendations for sustainability strategies for business have predominantly taken an individual firm level perspective. Yet, sustainability efforts are by essence collaborative and span firm level boundaries. Multiple stakeholders espousing often divergent goals need to work together over long periods on sustainability collaborations. Well recognized externalities in the firm’s economic existence need to be addressed by multiple stakeholder skill sets and are fraught with high risks and uncertainties. These are conditions ripe for syndication, as financial and corporate syndicates have demonstrated.The rules of syndication cover the structure of membership, setting of goals and objectives, governance, incentives and sharing of rewards and …
Get Organised: The Importance Of Focus In Shopping, Singapore Management University
Get Organised: The Importance Of Focus In Shopping, Singapore Management University
Perspectives@SMU
Shopping may seem like a carefree experience with some regarding it as a stress reliever when they lose themselves in the mall. The reality is, however, that most of the work has been cut out for consumers from the time they enter, to the time the cash tills ring.
Becoming Aware Of The Unknown: Decision Making During The Implementation Of A Strategic Initiative, Ronald Klingebiel, Arnoud De Meyer
Becoming Aware Of The Unknown: Decision Making During The Implementation Of A Strategic Initiative, Ronald Klingebiel, Arnoud De Meyer
Research Collection Lee Kong Chian School Of Business
This qualitative study analyzes the decision-making process involved in adapting preconceived courses of action during the implementation of a strategic initiative. We observe that the type of decision-making process hinges on the nature of managers’ emerging awareness of future events. When managers become aware of new uncertainty, the process involves selectiveness, deliberateness, and diligence. By contrast, when managers become aware of new certainty, the process conforms to the problem-solving adhocracy and decision-making messiness emphasized in prior literature. We summarize our findings in a framework, proposing that decision-level differences in awareness and uncertainty can explain the observed variation in strategic decision-making …
Opportunities And Challenges For The Asset Management Industry, Singapore Management University
Opportunities And Challenges For The Asset Management Industry, Singapore Management University
Perspectives@SMU
With the secular rise of Asia and a deluge of capital inflows, amid a backdrop of battered global financial markets, bankers, asset managers, academics and investors gathered to hear and discuss the opportunities and challenges facing the asset management industry in Asia. Organised by the Centre for Asset Securitisation and Management in Asia(CASA), under SMU's Sim Kee Boon Institute for Financial Economics, the inaugural asset management conference hosted a panel of experts.
For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University
For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University
Perspectives@SMU
Steve Jobs can teach us a thing or two about customer loyalty. Though Apple products have sometimes fallen short of expectations, Apple customers think nothing of standing in line for hours just to get their hands on the company's latest. According to Valarie Zeithaml, a David S Van Pelt Family distinguished professor of marketing at the University of North Carolina, recent financials show that Apple is achieving US$4,406 per annum sales per square foot – far higher than brands such as the US$3,000 per annum sales per square foot of premier global jeweller Tiffany and US$1,700 per annum sales per …
The Role Of Reputable Auditors And Underwriters In The Design Of Bond Contracts, Yun Lou, Florin. Vasvari
The Role Of Reputable Auditors And Underwriters In The Design Of Bond Contracts, Yun Lou, Florin. Vasvari
Research Collection School Of Accountancy
The authors empirically test the certification hypothesis by studying the roles of reputableauditors and bank underwriters in the design of bond contracts. The certification hypoth-esis suggests that reputable capital market intermediaries can credibly communicate insideinformation to outside investors, thereby helping improve financing terms for firms thatraise external funding. Consistent with this hypothesis, the authors provide evidence thatreputable auditors and underwriters help corporate bond issuers obtain lower bond yields.The effect of reputable auditors on the yields is greater than that of reputable underwritersin terms of economic magnitude and significance, consistent with auditors’ multiple roles asinformation intermediaries, monitors, and insurance providers. The …
Improving Lives In The Base Of Pyramid, Profitably, Stefan Jacob, Pin Kwok
Improving Lives In The Base Of Pyramid, Profitably, Stefan Jacob, Pin Kwok
Social Space
Stefan Jacob and Pin Kwokchallenge Southeast Asian companies to consider the rewards, and risks, of entering the Base of the Pyramid market.
The Role Of Gender In Negotiation, Elizabeth Layne Paddock, L. J. Kray
The Role Of Gender In Negotiation, Elizabeth Layne Paddock, L. J. Kray
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Exploiting Metaheuristics To Strategize On Performance-Based Logistics Contracts For Mro Services, Arnd Schirrmann, Elaine Wong, Zhichao Zheng
Exploiting Metaheuristics To Strategize On Performance-Based Logistics Contracts For Mro Services, Arnd Schirrmann, Elaine Wong, Zhichao Zheng
Research Collection Lee Kong Chian School Of Business
An inherent challenge of using Performance-Based Logistics (PBL) contracts for aircraftmaintenance, repair and overhaul (MRO) services is pricing. As with traditional bricks andmortar services, under-priced contracts cannot cover costs, while overpriced contracts loseout to competition. Furthermore MRO services have an additional element of uncertainty.Performance uncertainties arise due to the inability to accurately forecast demand of spareparts, while cost uncertainties are a result of globally distributed operations subjected tofluctuating economic conditions. Previous work to solve this contracting problem adoptedthe principal-agent model, obtaining an optimal solution from the perspective of both riskaverseparties (i.e., a price-sensitive customer and a profit-driven service provider). Thiswork …
More Important Than Results, Bert De Reyck, Zeger Degraeve
More Important Than Results, Bert De Reyck, Zeger Degraeve
Research Collection Lee Kong Chian School Of Business
Managing only for results leads to crises, say Bert De Reyck and Zeger Degraeve. Reward people for the decisions they make, not just for the results they create.
Creating Competitive Advantages In The Global Marketplace: The Singapore Experiment In India, Caroline Yeoh, Victor Sim, Norhanna Yumi
Creating Competitive Advantages In The Global Marketplace: The Singapore Experiment In India, Caroline Yeoh, Victor Sim, Norhanna Yumi
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Contextualising Csr: Multi-Stakeholder Approaches To Development Initiatives In Southeast Asia, Christine Davis, Stephanie Soderborg
Contextualising Csr: Multi-Stakeholder Approaches To Development Initiatives In Southeast Asia, Christine Davis, Stephanie Soderborg
Social Space
As the focus on CSR expands throughout Asia, discussion prevails about the form it needs to take to be germane to the needs of each respective country. The authors discuss Kenan Institute Asia’s efforts in developing a responsible management education (or CSR curriculum and training) for future managers and business leaders in Vietnam.
Effective Project Planning: Making The Most Of Project Planning Tools, Bert De Reyck
Effective Project Planning: Making The Most Of Project Planning Tools, Bert De Reyck
Research Collection Lee Kong Chian School Of Business
Although project planning tools such as Microsoft Project and Primavera have become indispensable tools for supporting the project planning process in a wide variety of industries and organizations, many companies do not use these tools in the best possible way, resulting in disappointment and frustration as well as a lack of effective project management support. In this article, we propose several guidelines on what to do,
Ownership Structure, Financial Structure And R&D Investment: Evidence From Korean Firms, Yanghua Chen
Ownership Structure, Financial Structure And R&D Investment: Evidence From Korean Firms, Yanghua Chen
Dissertations and Theses Collection (Open Access)
Understanding factors that can enhance a firm‟s innovativeness is of critical concern in management research. Prior studies in strategy and financial economics have advanced our understanding of how resource allocation into innovation is shaped in a firm, mainly from the perspectives of ownership and financial structures. However, the extant literature is incomplete, because it treats ownership and financial structures as separate determinants, even though theoretical arguments and empirical evidences suggest that they are interdependent. This study investigates the determinants of firm‟s R&D investments by bridging ownership and financial structures. Ownerships held by inside and external owners are considered for ownership …
Organizational Slack, International Expansion And Firm Profitability, Anran Liu
Organizational Slack, International Expansion And Firm Profitability, Anran Liu
Dissertations and Theses Collection (Open Access)
International expansion is a viable growth strategy for firms operating in an increasingly competitive business environment. Understanding the relationship between international expansion and firm performance has been a significant concern for theory development in the strategy and international business literature. The extant literature, however, has paid insufficient attention to the tradeoff between firm growth and profitability that may imply the existence of an optimal rate of growth. Drawing from the Penrosian perspective that emphasizes the role of resources in firm growth, this study investigates whether and how firm slack resources affect the tradeoff between international expansion and profitability. Specifically, this …
Inventory Management And Financial Hedging Of Storable Commodities, Panos Kouvelis, Rong Li, Qing Ding
Inventory Management And Financial Hedging Of Storable Commodities, Panos Kouvelis, Rong Li, Qing Ding
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Using Decision Analysis To Value R&D Projects, Bert De Reyck
Using Decision Analysis To Value R&D Projects, Bert De Reyck
Research Collection Lee Kong Chian School Of Business
Project portfolio management, the equivalent of financial portfolio management but focused on R&D projects rather than financial assets, often relies on decision analysis methods to value projects rather than traditional financial valuation methods such as net present value (NPV). In finance, the idea of managing portfolios of assets goes back a long time, with the first formal methods being developed in the 1950s. Simply put, assembling a portfolio of stocks, bonds, and other financial instruments balances the risk a manager is taking with any one of the investments. Over time, this same idea has also taken hold for managing a …
Convergence Of Corporate Governance: Critical Review And Future Directions, Toru Yoshikawa, Abdul A. Rasheed
Convergence Of Corporate Governance: Critical Review And Future Directions, Toru Yoshikawa, Abdul A. Rasheed
Research Collection Lee Kong Chian School Of Business
Research Question/Issue: Convergence in corporate governance across countries has been a subject of interest and controversy in a variety of disciplines. We attempt to address a number of related research questions: (1) what constitutes convergence? (2) what are the drivers that propel corporations in different nations towards convergence? (3) what are the major impediments that stand in the way of convergence? (4) what empirical evidence do we have to suggest that we are moving towards or away from convergence? and (5) what would be some productive avenues for further research on this topic? Research Findings/Results: Despite the vigorous intellectual position …