Business Administration, Management, and Operations Commons^™

Macomb Dental Society Offers More Than You May Think, Kyle Katynski Dds

Journal of the Macomb Dental Society

Seasonal rhythms in Michigan coincide with the renewal of professional development opportunities offered by the Macomb Dental Society. Continuing education (CE) programs serve as a critical mechanism for maintaining licensure while advancing clinical competence across diverse domains, including pain management, infection control, ethics, and emerging treatment modalities. Over time, the Society has expanded its offerings to encompass specialized seminars, interdisciplinary discussions, and community-based events that integrate professional learning with collegial engagement. These initiatives not only enhance practitioners’ clinical knowledge but also foster collaboration, peer-to-peer exchange, and exposure to evolving practice management strategies. Moreover, partnerships with sponsors provide access to technical …

These Dentists Have A Story To Tell; What's Yours?, Rich Evans

The Journal of the Michigan Dental Association

Every dentist has his or her own story to tell when it comes to personal and practice success. Each is different, of course, but a recurring theme is how membership in the MDA, ADA, and their local society seems to help them succeed. They find that practice life is somehow better — more rewarding — with membership. Many will tell you that being a member makes them a more satisfied, more grounded professional. In this issue we present the stories of four MDA members who discovered how MDA membership gives them many advantages in their personal and professional lives.

The …

Mda Insurance And Mda Services: Your One-Stop Partners In Practice Success!

The Journal of the Michigan Dental Association

MDA Insurance and MDA Services act as one-stop partners for Michigan dentists, delivering support in risk management, compliance, and profitability since 1986. MDA Insurance provides a wide array of specialized coverage, including professional liability, health (MDA Health Plan), life, disability, and personal lines. MDA Services offers vetted programs and endorsed vendors designed to save members money and time, generating royalties that fund MDA advocacy and education efforts. Utilizing these member benefits—such as reducing practice overhead through discounts on dental supplies (34% savings) or remote staffing (saving over $21,000 annually)—can easily offset membership dues. The dual entity provides comprehensive support, ensuring …

J Am Coll Dent 2025 92 1

Journal of the American College of Dentists

The Journal of the American College of Dentists (JACD) publishes scholarly articles, editorials, essays, and reflections addressing the ethical, professional, and social dimensions of dentistry. The Journal serves as a forum for advancing ethics, professionalism, leadership, and excellence within the dental community. By fostering dialogue across disciplines and perspectives, JACD provides readers with insights that encourage ethical, professional practice, lifelong learning, and service to the public, reinforcing dentistry’s commitment to advancing oral healthcare and the common good.

The New Professional: The Unspoken Costs Of Saying ‘Yes’ To Everything, Amrita Patel Dds

The Journal of the Michigan Dental Association

Dr. Amrita Patel’s regular New Professional column guides new dentists who often feel pressured to say "yes" all the time to build goodwill and prove themselves. It warns that this mindset can lead to burnout, resentment, and loss of personal time. The outdated belief that professionalism requires constant sacrifice is considered harmful. Boundary-setting is shown as a vital skill, not a character flaw, for a sustainable career. The author offers scripts for politely turning down requests when at capacity. By emphasizing well-being and demonstrating healthy boundaries, new dentists gain respect and foster a more sustainable workplace for everyone, reinforcing that …

Mda Insurance: Review Your Health Insurance Plan For 2026 Open Enrollment, Craig Start

The Journal of the Michigan Dental Association

MDA Insurance President Craig Start urges members to review their health insurance ahead of the 2026 open enrollment period. Open enrollment is the annual window to change carriers, elect new plans, or add dependents. Dates vary by plan: the MDA Health Plan runs from October 1–November 15, while Medicare Supplements/Advantage/Medigap Plans run from October 15–December 7. Members must assess anticipated health changes, potential costly prescriptions, and financial comfort with higher deductibles versus higher premiums. MDA Insurance assists members in making informed decisions and acts as the member's agent of record to help resolve claims and issues throughout the year.

Leaders: To Be Or Not To Be?, William Chase Dds, Maom

The Journal of the Michigan Dental Association

A guest editorial by former MDA Journal editor Bill Chase discusses the importance of becoming an effective leader, drawing inspiration from Shakespeare’s Hamlet. Dr. Chase highlights key leadership qualities: positive influence, being a role model, competence, charisma, assertiveness, and conflict resolution skills. Successful leaders are transformational, inspiring others and demonstrating competence and confidence. Importantly, they should handle conflicts by initiating dialogue rather than debate, respecting all followers’ opinions. The former editor believes these traits reflect high Emotional Intelligence (EI), which includes self-awareness, motivation, empathy, and social skills, adding that the Michigan Dental Association (MDA) promotes leadership development through its LEAD …

News You Need: How Many Of These Ada/Mda Practice Resources Are You Using?

The Journal of the Michigan Dental Association

This October, MDA offers updates and resources including support for human resources, ongoing education, and professional tools. Michigan was selected for the Medicaid Oral Health Workforce Implementation Learning Series to enhance access to care. The MDA launched HERM-E, an AI-powered digital assistant providing 24/7 access to resources and quick answers. Supporting chairside advocacy for community water fluoridation, the News reports that a national survey indicates 81% of Americans support or are neutral about water fluoridation. Applications are now open for the 2026 MDA LEAD Program, and nominations are being accepted for MDA awards and leadership positions. The News column further …

J Mich Dent Assoc October 2025

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It remains the main publication reaching Michigan dentists and is available worldwide through ADACommons. The October 2025 (Volume 107, No. 10) issue of the Journal is published in a digital-only format to provide updates and insights for Michigan's oral health community and MDA members. Print editions will resume in November. The October issue highlights the critical importance of advocacy through the MDA Dental Political Action Committee (PAC) and provides practical, management-focused information …

Dentistry And The Law: Sponsoring A Foreign National To Work As A Dentist, Kate Mccarroll Jd

The Journal of the Michigan Dental Association

To employ a foreign national as a dentist in the U.S., a valid immigration status that permits employment is necessary, usually requiring employer sponsorship. The H-1B visa is the most common option, and requires the individual to hold a bachelor's degree and a state license for patient care. H-1Bs are limited in number, with far more applicants than available visas, and selections are made through a random electronic lottery every March. Exceptions to the cap exist for foreign nationals changing employers and those sponsored by cap-exempt institutions, such as universities, allowing private practices to “borrow” this status. For Canadian or …

Staff Matters: Maintaining Empathy And Respect When Performance Issues Occur, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

In her monthly column, human resource expert Jodi Schafer provides guidance on managing employee performance issues and terminations with empathy and respect. She highlights that a practice's reputation is influenced by how it treats people, especially during difficult moments. Strategies include early intervention—documenting specific incidents and giving timely feedback instead of waiting until frustration builds. Leaders should foster open dialogue to offer support, such as training refreshers, before resorting to discipline. Difficult conversations should be held in private with honesty and compassion. If termination is necessary, leaders should "exit with grace," clearly explaining final steps and making a neutral announcement …

Saying Thank You! -- Make It A Habit, Chris Gorecki Dds

Journal of the Macomb Dental Society

This article features a monthly column from the Macomb Dental Society Executive Director, Dr. Christopher Gorecki.

Dentistry And The Law: We Forgot To Renew Our Employment Agreement —Now What?, Daniel Schulte Jd

The Journal of the Michigan Dental Association

This Q&A addresses the legal implications when a fixed-term dental employment agreement expires without formal renewal. MDA Legal Counsel explains that if the employee continues working under the same conditions, an oral employment agreement is implicitly formed, retaining the original terms but becoming terminable without cause by either party at any time. A key consequence is that any post-termination provisions, such as a covenant not to compete, begin their restricted period countdown from the original agreement's expiration date, regardless of continued employment. The article advises that it's generally more practical for employment agreements to simply state that the term continues …

Mda At Your Service: I Need Help With Credentialing — Can The Mda Help?, Rachel Sinacola Dds, Ms

The Journal of the Michigan Dental Association

This Q&A advises dentists to personally handle and fully comprehend all provisions of the credentialing process when participating with dental benefit companies, as it carries significant consequences. The Michigan Dental Association (MDA) offers resources such as a "Guide to Dental Benefit Contracts" and directs members to the ADA's CAQH-powered credentialing service, which streamlines the process of sharing credentials with multiple plans. Furthermore, MDA-endorsed PPO Negotiation Solutions provides an online guide outlining eight common pitfalls to avoid during the PPO credentialing application, including inaccurate submissions and neglecting updates, which can lead to costly delays and financial losses.

The New Professional: What New And Associate Dentists Need To Know About Ai, Amrita Patel Dds

The Journal of the Michigan Dental Association

This article outlines the growing importance of artificial intelligence (AI) in dentistry, particularly for newer professionals. AI's applications span radiographic analysis (identifying pathologies, enhancing diagnostic precision), treatment planning (simulating outcomes, designing aligners), and streamlining administrative tasks (voice recognition for notes, optimized scheduling). The author emphasizes that AI should be viewed as an augmentative tool to human capabilities, not a replacement for clinical judgment, especially in complex cases. It also highlights the critical considerations of data privacy (HIPAA compliance) and the enduring value of the relationship-driven nature of dentistry. Ultimately, the most successful dentists will be those who combine emerging technologies …

In These Challenging Times: Why Practice Analytics Are Your New Best Friend, Patrick Houlihan Dds

The Journal of the Michigan Dental Association

This article argues that financial success is crucial for a thriving dental practice in today's competitive market, despite dentists often lacking sufficient business management training. It introduces practice analytics as a fundamental tool to optimize operations and maximize profitability, enabling dentists to scrutinize outputs, evaluate performance, and implement necessary changes to achieve their goals. Key metrics to track include the number of active patients, monthly collection numbers, the doctor-to-hygiene collection ratio (ideal 65% doctor, 35% hygiene), collection per active patient per year, profit, and various overhead expenses (staff, facility, lab, supply, administrative). The author emphasizes that regular tracking of these …

A Tribute To Our Volunteers, Michael Saba

Journal of the Macomb Dental Society

This article features a monthly column from the Macomb Dental Society's editor, Dr. Michael Saba.

Plan And Track Your Performance For A Better Practice, Michelle C. Dziurgot

The Journal of the Michigan Dental Association

This editorial stresses the critical need for every dentist to track key performance indicators such as production, profit, and overhead to ensure long-term practice success. It advocates for setting and monitoring daily, weekly, and monthly goals for both doctor and hygiene departments. Strategies for effective practice management include regular team meetings, optimizing supply audits to eliminate unused materials, and planning for seasonal patient fluctuations to keep overhead in sync. The author also emphasizes the importance of providing proper training for the dental team, such as the MDA’s X-ray certification or the Certified Dental Business Professional designation, to enhance patient communication, …

J Mich Dent Assoc September 2025

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists.

The September issue marks the return to a hybrid publishing schedule, with print issues published bimonthly in January, March, May, July, September, and November, and online-only digital issues in February, April, June, August, October, and December. This return to print follows a suspension in May due to association-wide financial issues, with the MDA Board of Trustees approving changes in the 2025 budget to …

Dean’S Report: Detroit Mercy Dental - Dental Schools — Safeguarding The Future Of Oral Health, Mert N. Aksu Dds, Jd, Mhsa, Cert. Dph

The Journal of the Michigan Dental Association

This report from the University of Detroit Mercy School of Dentistry highlights its mission to prepare students as clinicians, leaders, and advocates for public health and equitable access to care, emphasizing evidence-based practices and community service. It addresses critical public health measures like community water fluoridation and HPV vaccination, advocating for policies that protect oral health. The report notes concerns over proposed Michigan Medicaid dental program changes that could burden dental schools with increased uncompensated and emergency care. Initiatives to meet workforce needs include the new Detroit Mercy Dental Vermont Track and community-based education programs, which provided care to over …

Mda Services: Practice Acquisition: 6 Ways Mda-Endorsed Companies Can Smooth The Way, Reva Darling

The Journal of the Michigan Dental Association

This article outlines six key ways MDA-endorsed companies can facilitate dental practice acquisitions, especially with a high number of dentists retiring. These services include: 1) Real estate valuation and lease review by Bridge Commercial Realty. 2) Acquisition loans and lines of credit through Bank of America Practice Solutions, which offers specialized healthcare financing and discounts for MDA members. 3) Expert assistance with transitioning insurance credentials and PPO network negotiations from PPO Negotiation Solutions to ensure optimal reimbursement. 4) Establishing financial safeguards through Prosperident's Owner Proactive Strategies to prevent embezzlement. 5) Reliable dental gas services from Compass Cryogenics. 6) Solutions for …

Dean’S Report: U-M School Of Dentistry - Celebrating A 150-Year Tradition Of Excellence — And Planning For The Future

The Journal of the Michigan Dental Association

This report commemorates the 150th anniversary of the University of Michigan School of Dentistry, founded in 1875 largely due to the lobbying efforts of the Michigan Dental Association (MDA). It details the leadership of its first dean, Dr. Jonathan Taft, who established high professional standards that shaped the institution's commitment to excellence. The school boasts over 12,000 DDS graduates and 3,460 dental hygiene graduates, emphasizing its continuous role in advancing dentistry through innovation, research, and patient care, from early textbook development to modern digital tools like CBCTs and CAD-CAM technology. The incoming DDS Class of 2029 marks a milestone with …

What The ‘One Big Beautiful Bill’ Means For Dentists, John Looby Cpa, Theodore C. Schumann Ii Mba, Msf, Cfp, Aif

The Journal of the Michigan Dental Association

Executive Summary: The One Big Beautiful Bill (OBBB), signed July 4, 2025, significantly impacts dentists by extending and making permanent many 2017 tax policies. Key tax changes include permanent tax rates, an increased state and local income tax (SALT) cap, and new deductions for seniors, qualified tips, overtime wages, charitable donations, and auto loan interest. The qualified business income deduction is now permanent, and first-year bonus depreciation is restored. New "Trump Accounts" are established for children. Crucially, the OBBB introduces $50,000 annual and $200,000 lifetime caps on professional degree student loans, effective July 2026, and establishes the Repayment Assistance Plan …

Dentistry And The Law: Length Of Covenants Not To Compete, Dan Schulte Jd

The Journal of the Michigan Dental Association

This article clarifies the distinct legal standards for covenants not to compete in Michigan, particularly relevant for dentists selling their practice and remaining employed. A covenant in an employment agreement is enforceable if "reasonable," typically limited to two to three years and the employer's patient draw area. In contrast, a covenant within a purchase agreement, considered a commercial contract, is judged under a more lenient "rule of reason" standard. This standard is easier to satisfy, requiring only that the covenant does not adversely impact the relevant market. Consequently, purchasers often use the purchase agreement to impose harsher, longer-term restrictive covenants.

Staff Matters: Adding Background Checks And Drug Testing To The Hiring Process, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article advises dental practices on legally and carefully implementing pre-employment background checks and drug testing. It emphasizes ensuring non-discriminatory practices by consistently applying policies and clearly defining screening criteria. Practices must obtain written applicant authorization and provide notification of Fair Credit Reporting Act (FCRA) rights before conducting checks. When evaluating results, relevance to the job and timing of convictions should be considered, avoiding blanket bans. For drug testing, transparency is key. Given Michigan's recreational marijuana legality, a positive THC test does not automatically indicate impairment, requiring practices to define their approach. Using a reputable third-party provider for both screenings …

Mda Insurance: How Offering Great Benefits Makes Your Practice Attractive To Employees, Craig Start Mba

The Journal of the Michigan Dental Association

This article highlights the critical role of employee benefits in attracting and retaining staff in dental practices, particularly given the low unemployment rates for hygienists and assistants. Beyond competitive pay and flexible hours, a robust benefit package, including both employer-paid and voluntary options, is increasingly vital. The MDA Health Plan offers flexible group health insurance options for members. Voluntary benefits such as vision, life, disability, accident, critical illness, and hospital indemnity insurance are attractive, with Section 125 (cafeteria) plans allowing pre-tax premium payments and offering payroll tax reductions for employers. These benefits provide essential financial security and enhance overall compensation.

Guest Editorial: Who’S Special Now?, Michael Maihofer Dds

The Journal of the Michigan Dental Association

This editorial discusses a controversial change in Michigan's dental specialty advertising law, which occurred in 2020. Previously, only state-recognized specialists, undergoing rigorous advanced training, could advertise their specialty status. However, a new rule, resulting from an out-of-court settlement, paradoxically allows general dentists not recognized as specialists to advertise as such without following advertising rules. This change is criticized for undermining public protection and creating unethical, misleading situations where general dentists advertise as pediatric dentists, for instance. The Michigan Dental Association (MDA) is actively working to revert this law by supporting House Bills 4593 and 4594 to ensure only recognized specialists …

The New Professional: Tracking Success: Essential Kpis For Owners And Associates, Amrita Patel Dds

The Journal of the Michigan Dental Association

This article underscores the importance of Key Performance Indicators (KPIs) for data-driven success in modern dental practices. For new practice owners, essential KPIs include production, collections, and overhead ratio to ensure financial stability and operational efficiency. Patient flow metrics, such as new patient numbers and retention rates, are vital for growth. For both owners and associates, case acceptance rate reflects treatment plan conversion, and chair time utilization measures clinical efficiency. Other critical KPIs encompass hygiene production, patient satisfaction scores, online reviews, and accounts receivable aging. Associates can also track personal production and referral patterns for career development.

Mda Services: Endorsed Programs News

The Journal of the Michigan Dental Association

Throughh MDA Services, the Michigan Dental Association (MDA) has announced several endorsed programs aimed at supporting dental practices across Michigan: Compass Dental Gas Service is now endorsed by the MDA for its expertise in installing, maintaining, and repairing dental gas systems. Members benefit from exclusive discounts and safety compliance support. MEDVA Virtual Staffing offers HIPAA-compliant, human virtual assistants to handle administrative tasks remotely. This service helps reduce labor costs and allows in-office staff to focus on patient care. MDA Health Plan sponsors are reminded to submit overdue eligibility verification documents, which are essential for compliance and 2026 renewal preparations. DBS …

Mda At Your Service: What’S The Mda Doing To Help The Hygienist Shortage?, Rachel Sinacola Dds

The Journal of the Michigan Dental Association

This article details the MDA's efforts to address Michigan's dental hygienist shortage, which saw about 3,000 licensed RDHs leave the workforce since 2020. Initiatives include paid social media campaigns targeting potential and former RDHs, although enrollment impacts have been minimal. The MDA is also collaborating with hygiene schools, helping Ferris State University secure funding to double its size and working with North Central Michigan College to establish a new school. Discussions are underway to explore allowing internationally trained dentists to perform hygiene duties. Additionally, the MDA endorses MEDVA for virtual assistant staffing, promoting HIPAA-compliant human professionals who handle remote administrative …