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Articles 511 - 540 of 648

Full-Text Articles in Business Administration, Management, and Operations

Organisational Diagnostics And Planned Organisational Change : An Application Of An Adapted Version Of Soft System Methodology : A Case Study On X Engineering Sdn. Bhd., Leong Choon Heng Peter Jan 2002

Organisational Diagnostics And Planned Organisational Change : An Application Of An Adapted Version Of Soft System Methodology : A Case Study On X Engineering Sdn. Bhd., Leong Choon Heng Peter

Student Works (2000-2009)

This case study is done on X Engineering Sdn. Bhd. to diagnose the ‘health’ of the a division in the organisation. The study uses the adapted soft system methodology propounded by Yusof Omar (2001d). The instrument used in this study for the real world diagnosis includes the self-actualisation diagnosis, dissipativeness diagnosis, actor system diagnosis and the six level organisational diagnosis. The management system diagnosis for the organisation uses the ISO 9001:2000 International Standard as its instrument. A census is done for the division and participant observation is used for primary data collection. The result from the study provides evidence that …

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Job Satisfaction Of Employees In It Organizations With And Without Iso 9000 Certification, Lilian Monica Swee Lian Kam Jan 2002

Job Satisfaction Of Employees In It Organizations With And Without Iso 9000 Certification, Lilian Monica Swee Lian Kam

Student Works (2000-2009)

This study examines the effect of ISO 9000 certification, organisation size and demographic variables on employee job satisfaction in the Information Technology (IT) industry. Two job indices - the Job Descriptive Index (JOI) and Brayfield-Rothe Overall Job Satisfaction (OJS) index were used. Through questionnaires, data were collected from 105 employees in 17 conveniently selected IT organisations in Klang Valley. A t-test was utilised to analyse job satisfaction with respect to ISO 9000 status, organisation size and demographic factors i.e. gender and marital status. An analysis of variance was applied to analyse job satisfaction in relation to race, age, level of …

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An Empirical Study Of Relationships Between Business Culture And Organizational Learning Of Malaysian Organizations, Soh Ping Low Jan 2002

An Empirical Study Of Relationships Between Business Culture And Organizational Learning Of Malaysian Organizations, Soh Ping Low

Student Works (2000-2009)

In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. Organizations must learn better than their best competitor or their business is doomed to fall behind. Learning has become the key to organizational survival. The main aim of this research is to explore how business culture affects organizational learning of Malaysian organizations. It is also to understand whether different nationalities of Malaysian organizations possess different business culture. Additionally, the research analyzed the effect of organizational learning on the consequences in term of individuals' self-rated competency and satisfaction with development since joining …

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The Influence Of Firm Dispositions On Interfirm Relationship Formation In Business Markets, Jean L. Johnson, Ravipreet S. Sohi Dec 2001

The Influence Of Firm Dispositions On Interfirm Relationship Formation In Business Markets, Jean L. Johnson, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

The central premise of this paper is that firm level characteristics or behavioral traits, referred to as predispositions, influence how the firm behaves and interacts in its interfirm relationships (EFRs). This augments traditional approaches that focus on the intra-relationship perspective and/or on environmental influences on the relationship. Firm predispositions of strategic intent and relational proclivity are expected to individually, and in combination, increase the extent of connectedness between partners in interfirm relationships. In turn, through connectedness, they affect relationship effectiveness in terms of reciprocity, information exchange, and cooperation. Results indicated that the predispositions increased connectedness, but combinational effects were not …

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Off-Shore Borrowing And Guarantees By Banks: Implication For Portfolio Management., C. C. Edordu Dec 2001

Off-Shore Borrowing And Guarantees By Banks: Implication For Portfolio Management., C. C. Edordu

Bullion

The subject I have been asked to reflect on is important and somewhat provocative given the potential significance of foreign capital in the development process and the implied doubt the topic raises about the capacity of banks to manage their portfolios on accessing external finance. With regard to financing tenors, it is pertinent to point out that the tenor of liabilities of most banks in Nigeria and Africa is short. The paper has focused on the various discussions about the conditions for good governance, which raises questions about the structure and functioning of the state, its relationship to society and …

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Why Can't We Wait (To Spend) And The Law Of Unintended Consequences: Potential Negative Impact On Minority Employees From Well-Intentioned Organizational Compensation Practices, James R. Jones Oct 2001

Why Can't We Wait (To Spend) And The Law Of Unintended Consequences: Potential Negative Impact On Minority Employees From Well-Intentioned Organizational Compensation Practices, James R. Jones

Marketing and Management Faculty Proceedings & Presentations

In this time of increasing uncertainty about business viability and stability, many organizations are looking to gain control of their "bottom line" by strengthening the link between organizational outcomes and employee rewards. Long gone are the days of steadily and automatically increasing worker salaries as a hoped-for method of expanding productivity. Indeed, there is a school of thought that suggests that automatic pay increases act as a "demotivator" for many individuals. The more common approach currently is to utilize incentives (i.e., additional compensation/rewards given for performance beyond normal expectations) as a way of enhancing employee work motivation, thereby leading to …

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Consulting Demons : Inside The Unscrupulotls World Of Global Corporate Consulting By Lewis Pinault, New York, Harper Business, 2000, Price : $26; Rs 940., Rishikesha T Krishnan Mar 2001

Consulting Demons : Inside The Unscrupulotls World Of Global Corporate Consulting By Lewis Pinault, New York, Harper Business, 2000, Price : $26; Rs 940., Rishikesha T Krishnan

IIMB Management Review

This irreverent and perhaps slightly exaggerated account of the world of global consulting has behind it some sharp insights into a highly sought-after industry. Having worked in a range of consulting firms - from the strategy- and idea-driven Boston Consulting Group (BCG) to the more conservative and thorough Coopers & Lybrand (now Price Waterhouse Coopers) -Lewis Pinault has a range of experiences to offer and he does so in an engaging and easy-to-read manner. The book reads like a thriller, but every chapter ends with a section titled ' consulting demonology in which the author distil the learnings from his …

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The Future Of Payphones Industry In Malaysia, Kamarul Shah Azman Mohd Hussin Jan 2001

The Future Of Payphones Industry In Malaysia, Kamarul Shah Azman Mohd Hussin

Student Works (2000-2009)

With rapid technological advancement especially in telecommunications sector, today's payphones industry seems irrelevant and facing difficulties to survive in the current business environment. This paper presents an insight into the present and future of payphones industry in Malaysia by considering external environmental impacts and the industry competitiveness effects. Looking into the external environmental impact, it will be seen that payphones industry is in declining stage in term of its market share due to the existence of surrounding threats in the industry. In deeper perspective, this paper discusses on the contributing factors that causes Malaysian payphones market to decline, specifically in …

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The Economic Implication Of Private Higher Education In Malaysia, Yee Ting Ngoo Jan 2001

The Economic Implication Of Private Higher Education In Malaysia, Yee Ting Ngoo

Student Works (2000-2009)

This study attempts to examine the economic impacts of private higher education in Malaysia. It begins with a review on the background and development of private higher education which has become one of the most important industries in the world. Chapter two reviews the literature on private higher education and its impact Chapter three deals with the evolution of the private higher education in Peninsular Malaysia from the 1960' s to the present day. This chapter contains a detailed study on the growth and development of the private higher education in Malaysia. Besides that, it also discussed about the demand …

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Differential Effects Of Incentive Motivators On Work Performance, Alexander D. Stajkovic, Fred Luthans Jan 2001

Differential Effects Of Incentive Motivators On Work Performance, Alexander D. Stajkovic, Fred Luthans

Department of Management: Faculty Publications

In this field experiment, we first compared the performance effects of money systematically administered through the organizational behavior modification (O.B. Mod.) model and routine pay for performance and then compared the effects of O.B. Mod.- administered money, social recognition, and performance feedback. The money intervention based on the O.B. Mod. outperformed routine pay for performance (performance increase = 37% vs. 11%) and also had stronger effects on performance than social recognition (24%) and performance feedback (20%).

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The Development Of Private Higher Education In Malaysia Over The Last Three Decades : Achievements, Challenges And Future Prospects, Santhi Ramanathan Jan 2001

The Development Of Private Higher Education In Malaysia Over The Last Three Decades : Achievements, Challenges And Future Prospects, Santhi Ramanathan

Student Works (2000-2009)

Education in Malaysia, as an industry, is currently undergoing tremendous change and growth. The increasing demand for tertiary education and the escalating cost of pursuing it overseas has led to the establishment of numerous private higher education institutions (PHE1s). While such development augers well with the current endeavor to make Malaysia as a global center of educational excellence and with the national human resource development objectives, it has brought about the need to study on how the Malaysian higher education expands, especially the private higher education (PHE) sector over the last three decades. The Private Higher Education (PHE) in Malaysia …

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The Economic Implication Of Private Higher Education In Malaysia, Y. T. Ngoo Jan 2001

The Economic Implication Of Private Higher Education In Malaysia, Y. T. Ngoo

Student Works (2000-2009)

This study attempts to examine the economic impacts of private higher education in Malaysia. It begins with a review on the background and development of private higher education, which has become one of the most important industries in the world. Chapter two reviews the literature on private higher education and its impa(lt Chapter three deals with the evolution of the private higher education in Peninsular Malaysia from the 1960' s to the present day. This chapter contains a detailed study on the growth and development of the private higher education in Malaysia. Besides that, it also discussed about the demand …

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Case Study : Business Strategy On Siemen's Power Plant Generation In Malaysia, Wai Chee Wong Jan 2001

Case Study : Business Strategy On Siemen's Power Plant Generation In Malaysia, Wai Chee Wong

Student Works (2000-2009)

The power plant producers in Malaysia is dominated by several market players such as Siemens, ABB, General Electric (GE), supplying hardware equipment, software support programs and after sales professional back up services to the Independent Power Producers(IPP) and Tenaga Nasional Berhad (TNB). This study highlights the business strategy on Siemens power plant generation operations in Malaysia. This study analyses Siemens' industry's market share, the competition structure, its product plans, its pricing plans, etc. using relevant business models, making remarks and recommendations in order to strengthen its strategic competitive advantage in order to stay ahead or to remain as a major …

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A Study On Infant Formula Industry In Malaysia, Kaun Kwai Jan 2001

A Study On Infant Formula Industry In Malaysia, Kaun Kwai

Student Works (2000-2009)

Since established in 1959, DUMEX (Malaysia) Sdn. Bhd. is the market leader in infant formula business in Malaysia. Stricter Code of Ethics for Infant Formula Products and increasing market competitiveness however, have awaken the need to examine appropriate marketing strategies in order to remain as number one in the infant formula segment. Marketing strategies proposed for infant formula industry in this study are predominantly based on capabilities of DUMEX (Malaysia) Sdn. Bhd. DUMEX Nutrition Services Team plays an important role in creating infant formulas awareness among health care professionals. Dilemma of high staff turnover generated a need to determine correlation …

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Survival Strategy Of Sunway Construction Berhad In 1997 Financial Crisis, Kok Leong Chow Jan 2001

Survival Strategy Of Sunway Construction Berhad In 1997 Financial Crisis, Kok Leong Chow

Student Works (2000-2009)

Over dependence on the domestic market and government projects and lack of international exposure are the weaknesses of Sunway Construction Berhad, (SWCB), leading to being hit badly by the 1997 financial crisis. The financial crisis has only help to expose such weaknesses . The lack of marketing strategy and over-emphasis on closing of sale (Bidding of tender) do not help to face the challenges of the new business environment, such as trade liberalization ,merger and acquisitions, new entrants and Gatt's and protectionism. To survive well and to maintain growth, it is essential for SWCB to strengthen its competitive advantages and …

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Director Ownership And Financial Performance Of Listed Companies In Malaysia, Kiew Heong Yap Jan 2001

Director Ownership And Financial Performance Of Listed Companies In Malaysia, Kiew Heong Yap

Student Works (2000-2009)

The ability to align managerial and shareholder Interests via the managerial ownership of equity is an important topic of Inquiry, with the governance issues arising from the separation of ownership from control. The primarily US and UK based literature and findings suggest that management is aligned at low and possibly high levels of ownership but is entrenched (pursuing self interest) at intermediate ownership levels. This paper examines the relationship between the performance of public-listed companies (PLC) and director ownership in Malaysia using accounting and market performance measures. The empirical results of the paper shows that as director ownership in a …

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Application Of Soft System Methodology In A Planned Organisational Change : A Case Study On Chs Ind. Bhd., Chew Choo Chan Jan 2001

Application Of Soft System Methodology In A Planned Organisational Change : A Case Study On Chs Ind. Bhd., Chew Choo Chan

Student Works (2000-2009)

The objective of this study is to gauge the organisation viability and performance by applying the Soft System Methodology, to draw a framework for a planned organisational change in a polywrap packaging material manufacturer. The selection of samples for observation and secondary data was based on census (for organisation level and group level) and probability sampling (for individual level). The stratified sampling method was used to select 30% (70 individuals) from 3 levels of employees in the organisation (which consists of 234 employees). The 5 points Likert Scale was used to measure the magnitude of the variables being evaluated. The …

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Administration Of Tourism In Nigeria, Roddy Igwebuike Nwokeabia Jan 2001

Administration Of Tourism In Nigeria, Roddy Igwebuike Nwokeabia

Student Works (2000-2009)

As the title suggests, this research study focuses on the administration of tourism in Nigeria. Tourism, because it is one of the most neglected sectors of the troubled Nigerian oil dominated economy. In addition, tourism is the world's largest growth industry with no signs of slowing down in the 21st century and employs and estimated 100 million people around the world. Foreign currency receipts from international tourism reached US$ 423 billion in 1996, outstripping exports of petroleum products, motor vehicles, telecommunications equipment, textiles or any other product or service (World Tourism Organisation, 2001). It has also been observed that although …

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Sumatec's Survival Strategy In The Construction Sector Of Oil And Gas Industry, Kin Wah Phoon Jan 2001

Sumatec's Survival Strategy In The Construction Sector Of Oil And Gas Industry, Kin Wah Phoon

Student Works (2000-2009)

The oil and gas industry worldwide is experiencing a rapid growth of demand in its petroleum products. In line with this, the growth in construction sector of oil and gas industry is relatively high too. It demands for high quality and safety standards of works and it offers premium price to its contractors. Due to the higher profitability as offered by the construction sector of oil and gas industry as compared to other general industries, many firms are striving to become one of its contractors. In Malaysia, its demand for high quality and safety standards to be performed by the …

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The Competitiveness Of Malaysia Palm Oil Export By The Year 2005, Wee Chen Liew Jan 2001

The Competitiveness Of Malaysia Palm Oil Export By The Year 2005, Wee Chen Liew

Student Works (2000-2009)

The palm oil production in Malaysia has been on the increased trend since it was first commercially produced. In the last 10 years its contribution towards Malaysia GDP also is shadowing the trend of the production and export. Malaysia palm oil industry is getting more competitive in recent years. Indonesia, the second largest producing country is posing a huge threat to Malaysia with their vast land and cheaper labor. Hence, it is crucial to understand the competitiveness of Malaysia palm oil industry in relation to Indonesia as well as other major oils and fats producing country. Porter Five factor analysis …

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A Study Of Consumer Buying Behaviour In The Selection Of Sauces, Chow Sim Cheong Jan 2001

A Study Of Consumer Buying Behaviour In The Selection Of Sauces, Chow Sim Cheong

Student Works (2000-2009)

Sauces are the common product used by most of the household in Malaysia. Every household usually has at least a bottle of Chilli Sauce or Tomato Ketchup or Oyster Sauce. It is interesting to study the selection criteria of Malaysian households on the purchases of sauces by the demographic (such as gender, ethnicity, age, education, occupation and income) and psychographic characteristics (such as social class and lifestyle). Psychographic refers to a set of values or tastes exhibited by a group of consumers, especially as they are reflected in consumption patterns. Purchase behaviour, including store patronage preferences, is also explored. Data …

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Corporate Strategy For An Enterprise : Case Study On A Local Private Education Company, Sau Keen Wong Jan 2001

Corporate Strategy For An Enterprise : Case Study On A Local Private Education Company, Sau Keen Wong

Student Works (2000-2009)

Recent decades have seen tremendous growth in the number of public and private institutions of higher learning being set up in Malaysia especially by the private sector. The catalyst behind this growth is none other than the Malaysian government; where reputable and financially strong private corporations were encouraged to participate in the establishment of private universities and colleges to address the shortages in supply versus the continuous increase in demand for tertiary education in Malaysia. This will also curtail the increase In outflows of foreign exchanges due to large number of students advancing their studies overseas, which arise directly as …

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Technology, Globalization And Liberalization : The Effectiveness Of Pos Malaysia Berhad To Meet Challenges, Nazirruddin Abd. Rahman Jan 2001

Technology, Globalization And Liberalization : The Effectiveness Of Pos Malaysia Berhad To Meet Challenges, Nazirruddin Abd. Rahman

Student Works (2000-2009)

Technology, globalization and liberalization are new forces that challenge Pos Malaysia Berhad (PMB) government core control business business activity activity and organizational effectiveness. being a government control business entity, the business entity and the institutional and legal set-up to a certain extends limit PMB effective response to the environmental changes. It made more difficult when the entity has to fulfill two divergence objectives; to support some overarching social ideal and to excel in business performance. The interactions of these factors have developed some observable symptoms to PMB organizational weakness. This phenomenon triggered the need to analyze PMB organizational effectiveness to …

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Teenagers' Acceptance Of Products Endorsed By Ethnicity Of Local Celebrities, See Seng Lim Jan 2001

Teenagers' Acceptance Of Products Endorsed By Ethnicity Of Local Celebrities, See Seng Lim

Student Works (2000-2009)

The world population today is said to be not less than seven billion citizens. It is said that every minute a baby is being born somewhere in the world and unconfirmed statistic reported that a big fraction of the population comprises of the youths. lf the report findings are true there is a huge and lucrative teen market waiting to be tapped yearly that might runs into billions of US$ dollars. No wonder the teenager has been the focus of media attention and commercialization. This paper seeks to explore the Malaysian teen market and their acceptance of celebrity as an …

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The Strategic Management Of A Large Scale Information Technology Project In The Financial Services Sector, Foong Seng Chee Jan 2001

The Strategic Management Of A Large Scale Information Technology Project In The Financial Services Sector, Foong Seng Chee

Student Works (2000-2009)

Information Technology (IT) is one of the essential building blocks of modern organizations. Increasingly, IT is being used by innovative organization to facilitate the re-engineering of their business processes and in some instances to radically change the way in which they conduct business. Therefore, IT is no longer a technical problem but a business issues. IT strategy should be created to serve as a tool to implement an organization's business strategy and provide the company strategic advantage. The main purpose of this dissertation is to explore the issues surrounding IT strategy formulation and implementation especially in term of merging in …

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Knowledge Management In Twenty Malaysian Companies, Lai Yee Kong Jan 2001

Knowledge Management In Twenty Malaysian Companies, Lai Yee Kong

Student Works (2000-2009)

The world economy has evolved over the last couple of years from a managed economy into an entrepreneurial economy or commonly referred as knowledge-based economy. In the knowledge-based economy, knowledge is becoming the primary production factor comparing to the traditional economies, which focused on labour, land, and capital. Therefore, there is a need to explore its impact to Malaysian's firms. This research deals with knowledge management in the emergence of knowledge economy especially for developing country such as Malaysia. Exploration of Malaysian's managers' perception towards knowledge management process and its awareness will be focused in the entire research study. In …

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Crafting The Strategy: Concepts And Cases In Sategic Management By Ranjan Das, New Delhi: Tata Mcgraw Hill, 2000., S D Kshirsagar Dec 2000

Crafting The Strategy: Concepts And Cases In Sategic Management By Ranjan Das, New Delhi: Tata Mcgraw Hill, 2000., S D Kshirsagar

IIMB Management Review

This quotation summarises aptly the dichotomy of approaches to strategy as an encompassing concept and to its implementation in a business. If strategy is a science in all its facets, its descriptive or normative theories could be applied to a business situation. Seminal contributions in this respect made by H Igor Ansoff, Kenneth R Andrews and others, established that ‘sustained performance’ is determined by a firm’s ability to find a fit among its intrinsic capabilities, the environmental factors, and the strategy it adopts. In this sense, strategy is not only contextual but also resource specific. It is, therefore, dynamic and …

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An Exploration Into Employee Participation Using A Scaling Approach, James Belohlav Dec 2000

An Exploration Into Employee Participation Using A Scaling Approach, James Belohlav

College of Business Faculty and Staff Works

No abstract provided.

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Corporate Strategies: A Comprehensive Handbook Based On Indian Experience: By Bani P Banerjee, New Delhi: Oxford University Press, 1998., K R S Murthy Jun 2000

Corporate Strategies: A Comprehensive Handbook Based On Indian Experience: By Bani P Banerjee, New Delhi: Oxford University Press, 1998., K R S Murthy

IIMB Management Review

These are two very different, but complementary, books on strategy. Strategy is a term used widely with different meanings and in different contexts. It is often also used with various prefixes and suffixes, as in these two books. The basic notion of strategy underlying the two books, and therefore their approaches, differ, and it is important to understand the bias of the authors to be able to use the books properly.

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Making Strategy: The Journey Of Strategic Management: By Colin Eden And Fran Ackerman, London: Sage Publications, 1998., K R S Murthy Jun 2000

Making Strategy: The Journey Of Strategic Management: By Colin Eden And Fran Ackerman, London: Sage Publications, 1998., K R S Murthy

IIMB Management Review

These are two very different, but complementary, books on strategy. Strategy is a term used widely with different meanings and in different contexts. It is often also used with various prefixes and suffixes as in these two books. The basic notion of strategy underlying the two books, and therefore their approaches, differ and it is important to understand the bias of the authors to be able to use the books properly.

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