Business Administration, Management, and Operations Commons^™

The Relationship Between Inclusive Leadership, Psychological Safety, And Job Embeddedness On Employees' Turnover Intent In A Post Crisis Environment, Jan Sims

Dissertations

Large-scale adverse events such as natural disasters and pandemics interrupt business services, initiating defining moments for organizations. The trend of people exiting the workforce compels organizations to examine turnover risk and search for factors that mitigate the impact of resignations. In response to the increase in voluntary turnover and retirements during the COVID-19 pandemic, this study examines four elements that have impacted the workplace since 2020–turnover intent, job embeddedness, psychological safety, and inclusive leadership.

This quantitative study examined the relationship between inclusive leadership, psychological safety, and job embeddedness on employees’ turnover intent. Professional and supervisory level employees of public sector …

The Infinite Design Of Creative Self-Leadership, Adrian T. Ashdown

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of my Master’s of Science in Creativity and Change Leadership Project is to develop a Scope and Sequence for a Creative Self-Leadership course, providing participants with a structured framework for intentional personal growth and leadership development. The Infinite Design of Creative Self-Leadership serves as an individualized framework for influencing our human experience deliberately. Throughout this project, the core idea remains consistent: to teach creativity as a transferable skill with applications beyond traditional educational settings. The culmination of this endeavor will result in a comprehensive Scope & Sequence for The Infinite Design Creative Self-Leadership Course, offering participants a solid …

Spiking Engagement: Analyzing Social Media Tactics And Fan Interaction In The Omaha Supernovas, Anne Thomas

Theses/Capstones/Creative Projects

The available engagement of social media for firms and their target market is unmatched. Rather than a one-way communication, it is an open channel. Potential customers can share their thoughts and feelings on the firms’ products and services, and firms can connect with their customers and create brand loyalty. This opens opportunities for marketers to look at new ways and strategies to connect with their customers. This is the same for professional sports teams. Just like a traditional firm, professional sports teams rely on being able to connect with and sell to their target market.

The newly established Omaha Supernovas …

Advocacy Spotlight: Sen. Sam Singh, Mda Legislator Of The Year, Neema Katibai Jd

The Journal of the Michigan Dental Association

Sen. Sam Singh, Michigan Senate Majority Floor Leader and MDA Legislative Achievement Award recipient, discusses oral health priorities and legislative successes. In an interview, Singh highlights the passage of SB 280, which ensures oral health assessments for kindergarteners, and SB 281, which enhances network leasing transparency. Singh emphasizes the importance of oral health in overall well-being and bipartisan support for these initiatives. He credits the Michigan Dental Association for its advocacy and advises dentists to engage in advocacy through associations and direct communication with elected officials.

Organizational Cultural Entrenchment: Exploring Cultural Antecedents Of Actively Destructive Employee Behaviors As A Manifestation Of Voice In Mergers And Acquisitions, Keith Dellano Holloway

Theses and Dissertations

Mergers and acquisitions are frequently leveraged as a vehicle for company growth. However, many of these transactions fail to yield a positive result and often cause a net loss of shareholder value.

There are many interrelated factors at work within a merger or acquisition. Structure, leadership, finances, strategic fit, market, and price are just a few variables to consider. However, the factor of culture, and the failure of cultural integration, has surfaced in literature as a significant contributor to losses within mergers and acquisitions.

This study built on the work of Harris, Hirschman, Kotter, and Schlesinger and examined the deleterious …

Understanding The Influences Of Hedonic Personality Towards Advertising Avoidance On Social Media, Diera Desmonda, So Yohanes Jimmy, Mohammad Annas

The South East Asian Journal of Management

Research Aims: This study aims to investigate and explore how the hedonic personality that exists in each individual can influence avoidance behaviour towards advertisements on social media platforms.

Design/Methodology/Approach: A quantitative approach with a purposive sampling technique was employed to collect data from 198 respondents who have shopped or at least searched for products on social media. The data were then analysed using the Structural Equation Modelling (SEM) technique.

Research Findings: The results showed that hedonic personality affected advertising avoidance behaviour. Through multigroup analysis, this research found differences in how men and women respond to an advertisement. On the other …

Covid-19 Vaccine Perception And Hesitancy Among Uninsured Free Clinic Patients, Samin Panahi, Brenda Spearman, Justine Sundrud, Mason Lunceford, Akiko Kamimura

Patient Experience Journal

There are many complexities regarding the acceptance of COVID-19 vaccines, mainly because the COVID-19 vaccine had a fast track of development compared to vaccines developed in the past years. The purpose of this study is to understand COVID-19 vaccine perception and hesitancy among uninsured free clinic patients using the theory of planned behavior. This study had seven focus groups with 37 total participants, including 19 Spanish speakers. Free clinic adult patients (over the age of 18) participated in four focus groups during Summer of 2021. The average age of the participants was 44.7, and the majority of the participants self-identified …

“Not Your Father’S Heart”: How Healthcare Discrimination For Neurodivergent Patients Taught Me About The Human Experience, Cate Murphy

Patient Experience Journal

It is easy to assume all patients who come into a hospital for acute crisis care have a clear understanding of how their experience will be facilitated. When a patient is neurodivergent, they cannot always agree to needed intervention. This is exacerbated by the “poor timing” of questions portrayed to impact the critical care received, sometimes irreparably. This is my story of watching my young, active partner suffer two massive heart attacks and refuse intervention because he was ashamed to admit he had not seen a doctor in over thirty years. Due to his neurodivergence, he could not process questions …

Investing In The Bottom Line: The Value Case For Improving Human Experience In Healthcare, Jason A. Wolf, Vishal Bhalla, Brian Carlson, Jennifer Carron, Lanie Dixon, Julie K. Oehlert, Brant J. Oliver

Patient Experience Journal

Investment in human experience is imperative for healthcare organizations. It is a strategic focus that can lead to great benefits. Those that overlook experience, seeing it as “simply” about satisfaction or survey data, do so at great cost to their organization, team members, and most importantly those we serve – patients. A commitment to human experience – integrating the patient, workforce, and community experience – is essential for all healthcare organizations in realizing the goals they strive for and the impact they aspire to achieve. It leads to high-quality outcomes for those they care for. It creates a positive environment …

The Evolution Of Patient Experience: From Holistic Care To Human Experience, Corey Adams, Reema Harrison, Jason A. Wolf

Patient Experience Journal

Patient experience has evolved as a critical concept and outcome in health systems internationally. Evolving from consumer-led movements, coupled with shifts in the positioning of patients among clinical professions, the global focus on patient experience is now evident in nationally mandated measurement tools, the creation of dedicated institutional leadership roles, and outlets such as the Patient Experience Journal. By critically analysing the pivotal factors and milestones that have shaped its evolution throughout healthcare history, this review provides an in-depth exploration of the evolution of patient experience. In doing so, the review provides a critical analysis of the application of patient …

Looking Back To Move Forward: The Next Decade And Beyond For Human Experience, Jason A. Wolf

Patient Experience Journal

This issue comes out at an important moment for the experience conversation. It was ten years ago from the publication date of this issue on April 30, 2014, that the first issue of Patient Experience Journal (PXJ) was released. PXJ was intended to be a gathering place. A virtual town square for the experience movement where people could and would come together to share ideas and proven practice. This value of collaboration is at the foundation of our very efforts as a global community through The Beryl Institute. Experience is not some secret competitive ingredient in the world of healthcare. …

The Fundamentals Of Claymation Films, John Hardy

ENGL 1102 Showcase

This anthology covers three different aspects of a clay-animated film. It covers the unique financial situation that clay-animated films encounter, the different psychological responses that are related to clay-animation, and the specific character creation and voice acting done for the films.

Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala

Harrisburg University Dissertations and Theses

This study investigates the correlation between emotional intelligence (EI) and client satisfaction in project management. It is guided by the central research question: Is emotional intelligence linked to client satisfaction? To explore this, the research is structured around Practice of EI on Leadership and Junior level and impact on client satisfaction, the impact of varying work environments, including remote, hybrid, office-based, and site-based settings, on project outcomes post-pandemic; differences in EI practices across countries and the effect of diverse work cultures; the comparison of EI application across different fields, with a focus on work-life balance and industry-specific practices in banking, …

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

Assessing Past Airworthiness Directives And How Safety Management Systems May Benefit Aviation Product Design And Manufacturing, Damon Lercel, Manoj Patankar, Richard Steckel

Journal of Aviation/Aerospace Education & Research

The European Union Aviation Safety Agency (EASA) continues to promulgate Safety Management Systems (SMS) across aviation organizations when it recently issued SMS requirements for EASA certificated Part 145 maintenance, repair and overhaul (MRO) organizations and Part 21 Design & Manufacturing (D&M) organizations. Currently, the Federal Aviation Administration (FAA) has no such rule in place for these U.S.-based organizations, which may challenge those doing business in countries where EASA policies apply. Given that a majority of the United States’ D&M and MRO population is made up of smaller organizations, it is likely a U.S. SMS regulation will require justification of the …

The Effect Of Massage Therapy On Test Anxiety Experienced By Traditional-Aged Undergraduate Business Students, Jorge A. Pazmiño

Graduate Theses, Dissertations, and Capstones

Test anxiety impacts traditional-aged undergraduate business students and influences their academic performance and overall well-being. This study explored the efficacy of massage therapy (MT) as a means of mitigating test anxiety within this demographic. Building on existing literature that addresses the consequences of anxiety and alternative coping mechanisms, this research study focused on MT as a potential strategy for test anxiety management. The study employed the Adult Manifest Anxiety Scale–College Version (AMAS-C) to gather data from participants at a private liberal arts institution in the East South-Central region of the United States. An experimental group received an MT intervention, while …

Personality Trait Theory And Combat Performance: A Retroactive Study Analyzing Combat Performance And Resilience Among Usaf Eod Veterans Of Iraq And Afghanistan, Michael C. Pasley

PhD in Organizational Leadership

The United States' national security depends upon high-performing leaders within select high-stress and high-risk military functional communities. However, research into the personality traits needed to perform well in these communities is lacking. This quantitative, retrospective, nonexperimental, correlational research aimed to determine whether relationships existed between the personality traits of Air Force EOD Team Leader Veterans of Iraq and Afghanistan and their combat performance and resilience. The theoretical foundation of this study encompassed personality trait theory, theories of human resource management and performance, and criterion measurement theories. The TAKE5 FC, a commercially available forced-choice five-factor model personality assessment, measured personality traits. …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

What You Should Know About Michigan’S Revised Kindergarten Oral Health Assessment Law, Michele Kawabe Mph, Rd, Cdces

The Journal of the Michigan Dental Association

Starting from the 2024-25 academic year, Michigan mandates a pre-school oral health assessment for all incoming kindergarten students. Michele Kawabe, MPH, RD, CDCES, explains the legislative change, its implementation through the Kindergarten Oral Health Assessment (KOHA) program, and its potential impact on dental offices. This feature provides insights into frequently asked questions, covering assessment protocols, forms, patient records, reimbursement, and data tracking by the Michigan Department of Health and Human Services (MDHHS).

Governmental Affairs Update: Dental Medicaid, Neema Katibai Jd

The Journal of the Michigan Dental Association

The MDA spearheads an initiative to enhance Medicaid anesthesia services reimbursement, aiming to address the disparity between current rates and commercial standards. Despite recent improvements in Medicaid dental benefits, access to care remains hindered by low anesthesia reimbursement rates. The MDA advocates for a substantial investment to increase reimbursement to 85% of commercial rates, garnering support from various medical associations. This collaborative effort marks a significant stride towards achieving equitable Medicaid reimbursement. Grassroots advocacy is pivotal in influencing state budget decisions, urging constituents to engage with legislators via MDA text alerts.

The Back Page Commentary: Care For Special Needs Patients: We Must Do Better, Craig C. Spangler Dds, Fscda

The Journal of the Michigan Dental Association

Despite strides in providing resources for neurodivergent and geriatric patients, access to suitable dental care remains a challenge. A survey revealed finding capable dentists as the primary barrier to care for special needs individuals. Transitioning from pediatric to adult care lacks continuity, highlighting gaps in predoctoral dental education. Challenges include inadequate training, limited opportunities for continuing education, and reimbursement issues. Collaboration between medical and dental leaders is crucial for addressing these pressing issues and ensuring equitable access to care.

The Mda’S Michigan Donated Dental Services (Dds) Program: How To Serve The Elderly And Disabled In Your Community And Build Your Team (Without Leaving Your Office!), April Stopczynski

The Journal of the Michigan Dental Association

April Stopczynski, MDA Manager of Access and Prevention, sheds light on the Michigan Donated Dental Services (DDS) program, elucidating its impact on individuals through poignant patient narratives and dentist testimonials. The article illustrates how DDS bridges the gap in dental care for the elderly, disabled, and financially compromised individuals in Michigan. The program not only restores smiles but also transforms lives by providing much-needed dental treatment through volunteer dentists and labs. This article presents the value of DDS for patients, providers, dental team members and the greater community. Information is provided on how to participate in this transformative program.

The Effects Of Covid-19 Stressors And Supervisor Support On Emotional Exhaustion And Work Engagement, Meiqiao Gu

Psychology Theses & Dissertations

Since the onset of the COVID-19 pandemic, working conditions have worsened, subjecting employees to numerous stressors. Analyzing the impact of COVID-19 stressors on employees‘ well-being and work motivation is crucial. The job demands-resources model (JD-R; Demerouti et al., 2001a) provides a framework for evaluating how COVID-19 stressors affect employees‘ well-being and motivation in the workplace. Given the complexity of job characteristics during the COVID-19 pandemic, coupled with challenges in obtaining adequate support from supervisors who are also facing considerable work pressure, this study examines the continued relevance of the JD-R model in this evolving work environment. Specifically, four hypotheses were …

Ceo Polychronicity And Firm Resilience, Qianliang Xia

Dissertations and Theses Collection (Open Access)

In my dissertation, I examined the effect of CEO polychronicity on firm resilience. Building on the upper echelons theory, I argue that polychronic CEOs could divide their attention to multitask, which might prevent firms with extreme risk with more information acquired and backup plans reserved; in addition, polychronic CEOs should be more capable of handling the threats and disruptions. Thus, polychronic CEOs help build firm resilience. In addition, I propose the six moderators that could influence the effect of CEO polychronicity on firm resilience including market competition, market complexity, innovation capability, financial slack, TMT size and CEO duality. I collected …

القيادة الحكيمة ودورها في تعزيز الرِيادة الاستراتيجية: دراسة استطلاعية لآراء عينة من القيادات الإدارية في شركة آسياسيل للاتصالات /العراق, ايمان بشير محمد, مريم منعم الحلوجي, معن وعد الله المعاضيدي

Muthanna Journal of Administrative and Economics Sciences

يستهدف البحث الحالي بيان دور القيادة الحكيمة في تعزيز الرِيادة الاستراتيجية كونهُ أحد الموضوعات الحديثة في الفكر الإداري, ولتحقيق أهداف البحث الحالي تم الاعتماد على الاستبانة في جمع البيانات وألتي صُممت لهذا الغرض، ووزعت على (40) شخصاً من القيادات الادارية في شركة آسياسيل للاتصالات/ العراق، واستخدم المنهج الوصفي التحليلي, إذ تم جمع البيانات وتحليلها واختبار الفرضيات باِستخدام العديد من الأساليب الإحصائية منها البرنامج الاحصائي (SPSS VR26)، وقد توصل البحث الى نتائج عديدة أهمها وجود علاقة ذات دلاله احصائية بين القيادة الحكيمة والرِيادة الاستراتيجية، ما يعني انهُ كلما امتلكت القيادات المبحوثة الحكمة كلما كان لها دور في تعزيز الرِيادة الاستراتيجية وابعادها …

الافصاح عن أبعاد محاسبة المسؤولية الاجتماعية وأثره في تحسين قيمة الشركة وفقا لأنموذج (Tobins Q), حذام فالح جيجان

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث الى تحليل وتفسير بيان دور محاسبة المسؤولية الاجتماعية في تحسين قيمة الشركة, فضلا عن بيان اثر الإفصاح عن محاسبة المسؤولية الاجتماعية في الشركات الصناعية المدرجة في سوق العراق للأوراق المالية على تحسين قيمة الشركة , وذلك من خلال استخدام أبعاد محاسبة المسؤولية الاجتماعية ( استراتيجية الشركة، إجراءات الحوكمة، المنتجات والخدمات، الأهداف الاجتماعية, التوظيف، البيئة)، بوصفها متغيرات مستقلة ناتجة من واقع حال محتوى بيانات التقارير المالية السنوية لعينة من الشركات الصناعية العراقية البالغ عددها (21) شركة مدرجة في سوق العراق للأوراق المالية من إجمالي الشركات المدرجة في السوق والبالغ عددها (25) شركة، حيث مثلت العينة ما نسبته (84%) من …

سياسات التشغيل في العراق وتحديات النمو السكاني: دور الدولة والقطاع الخاص, هاني مالك عطشان

Muthanna Journal of Administrative and Economics Sciences

ان فهم التركيبة الديموغرافية والضغط السكاني امر بالغ الاهمية لأنه يؤثر على مختلف جوانب الحياة وله اثار مهمة على سوق العمل والنمو الاقتصادي , فزيادة مستمرة في حجم السكان مقابل ضعف الاستجابة يعني محدودية القدرة على التشغيل وعدم تغطيتها جغرافيا فضلا عن استمرار ارتفاع معدلات البطالة وغيرها من المشاكل الاقتصادية والاجتماعية. وعليه تناول هذا البحث موضوعة الضغط السكاني وتحديات سياسة التشغيل في الاقتصاد العراقي في ضل تزايد الاعداد الكبيرة لقوى العمل العراقية ولاسيما الشباب , حيث تم تسليط الضوء على هذه التحديات من خلال تحليل تطورات السكان وحجم قوة العمل العراقية , من جهة وتحليل الاختلال الهيكلي في سوق العمل …

دور القيادة المستنيرة في ادارة التغيير التنظيمي: دراسة استطلاعية لآراء عينة من العاملين في مديرية توزيع كهرباء مركز نينوى, نور عزيز فتاح

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث الحالي الى اختبار دور القيادة المستنيرة بوصفها متغير مستقلاً بأبعادها المتمثلة بـ (القدوة , المطور , الخدوم , المغير , الرؤيوي , المتصل) في ادارة التغيير التنظيمي بوصفها متغيرا معتمدا من خلال أبعادها والمتمثلة بـ ( التغيير في الهيكل التنظيمي, التغيير في الثقافة ,التغيير في التكنولوجيا, التغيير في المهام), تم استخدام الاستبانة كأداة رئيسية لجمع البيانات وتحليلها بالطرق والوسائل الإحصائية وتبنى البحث المنهج الوصفي التحليلي في تفسير وتحليل البيانات والذي يعد من اهم مناهج البحث العلمي وذلك بسبب شموليته ومرونته البحثية الكبيرة التي يوفرها للباحث لتشخيص ودراسة الواقع بدقة عالية, ولقد اختيرت مديرية توزيع كهرباء مركز نينوى في …

القيادة البارعة وتأثيرها في البراعة التنظيمية: دراسة استطلاعية في الشركة العامة لموانئ العراق, قاسم فنجان عبد الزهره, زيد صادق ماجد

Muthanna Journal of Administrative and Economics Sciences

الهدف من الدراسة الحالية هو تحديد مدى استخدام القيادة البارعة بأبعادها (سلوكيات القيادة المنفتحة، سلوكيات القيادة المنغلقة، مرونة التبديل) في تعزيز البراعة التنظيمية بأبعادها (البراعة الاستكشافية، البراعة الاستثمارية، البراعة الهيكلية), والتعرف على علاقات الارتباط والاثر بين المتغيرات في الشركة العامة الموانئ العراق . وتمحورت مشكلة الدراسة في اثارة عدة تساؤلات بحثية اهمها: ما مدى أهمية ووضوح متغيرات الدراسة “للشركة العامة لموانئ العراق عن متغيرات الدراسة, هل للقيادة البارعة دور في تعزيز البراعة التنظيمية ,وهل هناك علاقة والاثر بين القيادة البارعة والبراعة التنظيمية في الشركة المبحوثة؟.واعتمدت الدراسة في عملية جمع البيانات على الاستبانة بوصفة أداة رئيسية لتحقيق الاهداف, والمقابلات الشخصية مع …

تحسين جودة الخدمات التعليمية في ظل استراتيجيات التحول الرقمي: دراسة استطلاعية لاراء عينة من التدريسين في جامعة الموصل, ايمان نجم الدين عبد الله, ربى عدنان محمد

Muthanna Journal of Administrative and Economics Sciences

هدفت الدراسة الى تحسين جودة الخدمات في المنظمات التعليمية في ظل استخدام استراتيجيات التحول الرقمي ، وبحثت مشكلة المنظمات التعليمية في كيفية الاهتمام بالطرق والوسائل التعليمية الحديثة باستخدام وسائل التكنولوجيا ودورها في تطوير العملية التعليمية ورفع جودتها، وقامت الفرضيات التي تبنتها الدراسة على علاقات ارتباط وتأثير تحسين جودة الخدمات التعليمية واستخدام استراتيجيات التحول الرقمي، وتم اختيار جامعة الموصل مجتمعاً للدراسة والعاملين فيها من التدريسين عينة لها مكونة من (100) فرد ، وتم استخدام المنهج الوصفي التحليلي في تحقيق الأهداف المرجوة ، واعتمدت الاستبانة كأداة في جمع البيانات، وتم تحليل البيانات باستخدام الحزمة ( SPSS V- 26) وخرجت الدراسة بمجموعة من …