Business Administration, Management, and Operations Commons^™

People Analytics And Disruptive Technologies Are Transforming Human Resources Roles, Madhu Bala Sahoo

Southwestern Business Administration Journal

Human Resources Information Systems that collect, store, and analyze people data are beginning to view the role of people analytics and other related technologies favorably as they provide new, timely and objective insights which aid in bringing about a transformational change in the roles of HR. People analytics is thus an excellent platform for HR to achieve its long awaited ‘Strategic Partner’ role. Organizations of all sizes and types are adopting and adapting to people analytics. Several well-known companies have recently demonstrated the benefits of using people analytics for HR functions. However, people analytics is not without roadblocks of unethical …

The Study On The Use Of Project Success Framework Among Project Personnel, Suring Joshua

Student Works (2020-2029)

Projects, programs and portfolios are essential for human endeavors since time immemorial. However, project success rates in various sectors are dismal and not up to expectations. This research aims to investigate the use of a multilevel project success framework among project personnel in various sectors to identify essential success levels and criteria and determine any weaknesses and gaps for enhancing the framework. This is a qualitative study during which a conceptual framework was developed and tested with data gathered using a questionnaire survey with open-ended questions which was distributed to project personnel based on snowball sampling. A total of 52 …

Auditor Information Spillovers And Company Operating Performance: Evidence From Targeted Auditor Switches, Tyler Kleppe

Graduate Theses and Dissertations

In this study, I examine whether companies realize operational benefits from making “targeted auditor switches” (i.e., engaging a new auditor recently dismissed by a competitor company). While prior work provides evidence consistent with companies perceiving that auditor information spillovers are costly, there is sparse extant evidence as to whether auditors actually do transfer operational information across companies. I find that companies that switch to a competitor’s former auditor realize significant subsequent improvements in operating performance, and I provide evidence that the association between targeted auditor switches and improvements in operating performance varies predictably with several across- and within-market factors. In …

Made In The Usa: Technological Corporatism, Infrastructure Regulation, And Dupont 1902-1917, Roman Y. Shemakov

Swarthmore Undergraduate History Journal

The turn of the twentieth century radically renewed industrial organization across the United States. Early American corporations -- centralized manufacturing hubs with journeymen and apprentices laboring under one roof -- were seldom prepared for the transformations that scientific management and structural reorganization would bring to social relations. At the helm of World War 1, DuPont became the epitome of broader national restructuring. Through a close relationship with American military industries and legislatures, the DuPont brothers came to represent Business as an inseparable component of the State. While labor historiography has primarily focused on organizers’ relationship with regulators, important segments of …

Strategic, Tactical And Operational Decisions In Family Businesses: A Qualitative Case Study, Ravindra Hewa Kuruppuge, Ales Gregar

The Qualitative Report

Previous studies of family businesses have no common agreement on what should be the most effective and efficient approach for making decisions at different managerial levels to solve business issues. Accordingly, the main objective of this study was to understand the nature of decision-making by family members who are involved in a business in different capacities such as owners, owner managers, and managers. Locating the research in the interpretivist paradigm, and utilizing qualitative case study methods (Yin, 1994), we interviewed 24 respondents from 12 well-known family firms from different districts in Sri Lanka. Thematic analysis indicated that the consultative approach …

Predictor Of Turnover Intention Of Register Nurses: Job Satisfaction Or Work Engagement?, Yolanda Edwards-Dandridge, Brandon D. Simmons, Douglas G. Campbell

International Journal of Applied Management and Technology

Both employee job satisfaction (JS) and employee work engagement (WE) have been examined as possible predictors of employees’ intention to voluntarily leave a specific job or company, known as turnover intention (TI). While the body of knowledge has grown concerning the nature of TI, there remains the unsettled question of which of the two concepts most accurately predicates TI. The high turnover rate of registered nurses (RNs) in hospitals in the U.S. presented an opportunity to examine if JS and WE predict, and to what degree, among RNs. For this quantitative correlational research probability sampling was used to identify 155 …

Exploring The Role Of Transformational Leaders In The Mentorship Of Top-Level Administrators: A Case Study Of The Veterans Health Administration (Vha) Visn Lead Program, Frederick Giovanni White Jr.

Dissertations and Theses

Despite the proliferation of studies focused on transformational leadership, there is a lack of clarity related to how transformational leaders are developed in public organizations and the impact of mentors in this process. This is particularly troubling given a 2017 Bureau of Labor Statistics estimate that over 44% of the current U.S. workforce is 45 years or older.

In public and private settings, organizations are challenged to develop the competencies critical at higher levels of management in their future leaders, specifically advanced human and conceptual skills. These skills are most useful for emerging leaders that will have the responsibilities to …

Perceptions And Challenges Of Female Workplace Mediators And How They Overcome Them, Gaedria B. Goodwin

Electronic Theses and Dissertations

This holistic case study with embedded units was conducted to understand and describe the perceptions of female workplace mediators and if they encounter stereotypes, bias, and other challenges as mediators in the state of Texas. Ten female workplace mediators in Texas participated with in-depth, semistructured interviews and an open-ended survey response describing a unique experience they had while mediating workplace disputes. A cross-case synthesis analysis of the results was then conducted with journal notes, literature on gender inequality, mediation, alternative dispute resolution, and Goffman’s theory of stigma. The results of this qualitative research can provide additional alternative dispute resolution techniques …

Social Responsibility: Preparing Students For The Real World, Alicen Flosi, Jeff Dyson, Gisele Moss

Southwestern Business Administration Journal

Ethics and corporate social responsibility are widely discussed in business and in the classroom. In fact, many mission statements for Colleges of Business include ethics as a major component. As corporations become increasingly aware of their impact on the environment, sustainability and social responsibility have become significant issues for many executives.

How to “teach” ethics and social responsibility is a dilemma that has been addressed with no definitive solution. Research shows that the traditional model of teaching and/or learning is outdated. In many disciplines, instructor/lecture and student note-taking are outdated methods of teaching. To increase student engagement and to reach …

Developing And Sustaining Organizational Systems That Honor The Dignity Needs Of Stakeholders, Robyn Short

Graduate Liberal Studies Theses and Dissertations

At the time of the study, organizations were missing opportunities for innovation and bottom-line growth by failing to align performance management systems with basic human needs and dignity needs. Employees were missing opportunities for accessing their potential, and were failing to thrive. Organizational leaders needed to understand the importance of integrating basic human needs and the essentials of dignity as attributes of organizational systems design in order to maximize employee engagement, attract and retain top talent, increase innovation, and optimize bottom-line growth.

This research explored the role of dignity in organizational systems design. A qualitative research approach, specifically case study …

Mont Ripley Ski Area: A3 Goals Celebration, Nick Sirdenis

Annual Copper Country Lean Conference

No abstract provided.

Facets Of The Museum Goals: Using Mtu's A3 Goals To Help The Museum Better Serve Our Guests, Patrice Cobin

Annual Copper Country Lean Conference

No abstract provided.

Transportation Services Spring 2020 A3 Accomplishments, Gail Kotajarvi-Gerard

Annual Copper Country Lean Conference

No abstract provided.

Creating A Universal Working Definition Of Smooth Operations, Theresa Coleman-Kaiser

Annual Copper Country Lean Conference

Every day striving to achieve an increasingly greater concurrence between processes and expectations produces increasingly smooth operations and is supported by our foundational strategies.

Gun Room 5s, Kathy Wardynski, Alexandra Holmstrom, Paul Rayment

Annual Copper Country Lean Conference

Problem Statement: Dining Services uses two storage rooms. Only one storage room, what used to the Gun Room, is now available. The storage rooms contain items that are used seasonally infrequently or are no longer used. Items are disorganized, overcrowded, and unlabeled, making it difficult to find items. This leads to waste in resources as items that cannot be found are reordered again. Time is wasted searching for stored items, leading to employee inefficiency. An employee safety hazard was created due to items stacked up.

Pavlis Honors College Pathways Kaizen, Briana Tucker

Annual Copper Country Lean Conference

Some students are not completing components and are missing opportunities due to communication gaps, flexibility of program (lack of deadlines), insufficient support for advising, and misconception regarding expectations (the Why).

Wadsworth Hall Big Freezer 5s, Megan Goke, Lori Hardyniec

Annual Copper Country Lean Conference

Project Goal: Evaluation the usage of the freezer space and identify waste. Reorganize the items within the freezer to make the flow work faster. By addressing these issues, it would lead to less confusion as to where items belong and less time wasted by having to ask questions.

Examining The Mediating Effect Of Job Crafting On The Relationship Between Managerial Coaching And Job Engagement In The Skilled Trades, Jennifer H. Duplessis

Human Resource Development Theses and Dissertations

Employee engagement continues to gain considerable attention owing to its positive correlation with numerous desired work-related outcomes (Saks, 2019; Shuck et al., 2017). Engagement in one’s job has become of particular interest in industry sectors experiencing shortages, such as the skilled trades (Bilginsoy, 2003). The skilled trades have reportedly been the most difficult segment of the employee market to staff globally year over year (Schwartz, 2015; Wright, 2013).

As organizations wish to improve engagement in one’s job, they have looked to developmental antecedents of engagement (Ellinger, Musgrove, & Ellinger, 2012). Managerial coaching has been supported as having a significant direct …

A Review Of The Historical Roots Of The Union Conference Organizational Structure In The Seventh-Day Adventist Church And Inter-Structural Accountability, Eric Louw

Andrews University Seminary Student Journal

Over the last few years, a debate regarding the inter-structural relationship of each level of the Seventh-day Adventist Church has grown to the point where it can be polarizing, regardless of which side of the debate one is on. This tension has likely come about, at least in part, as a response to the ongoing gender role debate, which has given rise to the emergence of an “us vs. them” mentality between those who agree and disagree with the decisions of the General Conference Sessions and its Executive Committee. This paper looks at some of the historical data related to …

Does Extrinsic Motivation Affect Creativity Within Diverse Teams?, Gitanjali K. Viswanathan

Honors Theses

This study analyzes the relationship between extrinsic motivation and creativity in teams. The moderation effect of functionality, openness to experience, agreeableness, conscientiousness, and diversity within a team is also considered. A survey was constructed and distributed to students within Sections 1 and 6 of the course Principles of Management at The University of Mississippi. Survey data were collected from 77 respondents and used for hierarchical regression and moderation analysis. The results of this study do not support extrinsic motivation as a significant predictor of creativity. Functionality, agreeableness, and conscientiousness each demonstrate a separate, significant interaction effect with extrinsic motivation. However, …

The Effect Of Faculty Leadership Style On The Results Of Student Evaluation Of Teachers, Sadeq Sohrabie

Theses & Dissertations

Higher education administrations use Student Evaluation of Teacher (SET) frequently as a performance metric for instructors and professors. Many decisions are being at least partially made based on SET results such as recruiting, retention, and promotion decisions. SET has been subject of many studies but just recently leadership style is being studied as a factor affecting SET. Research shows instructors’ transformational leadership in classrooms can lead to more effective and efficient classrooms, which in turn yields higher student satisfaction and academic gains. In this Study, the relationship between SET and transformational/transactional leadership style has been examined using structural equation modeling. …

The Relationship Between The Perceived Value Of Professional Development, Job Satisfaction, And Intent To Leave, Wendy Marie Wells

Dissertations

Organizations striving to remain competitive compete in the war for talent in order to recruit and retain employees. Studies assessing intent to leave and turnover suggest numerous strategies to mitigate the revolving door of employees quitting jobs (Allen, 2008; Allen, Bryant, & Vardaman 2010; Lee, Hom, Eberly, & Li, 2018). This study assesses the relationship between the perceived value of professional development, job satisfaction, and intent to leave. Results of the study reveal as one finds professional development, valuable job satisfaction increases. In assessing the relationship between professional development and intent to leave, the results of the study suggest that …

"It's Personal": A Case Study Analysis Of The Strategic Management Of Resources In A Historically Black University Athletic Department., Brigitte M. Burpo

Electronic Theses and Dissertations

This dissertation is a qualitative case study examination of the strategic management of critical resources in an HBCU athletic program. It begins with a historical overview of HBCUs and HBCU athletic departments focusing on the systemic and societal influences that contributed to the current state of HBCU athletic programs. This dissertation later discusses the influence of a lack of financial resources on HBCU athletic departments further depletes the ability to operate with a competitive advantage. Chapter One focuses on the historic background of HBCUs and their formation as well as the societal influences that depleted critical resources. Chapter Two covers …

The Passion Bug: How And When Do Leaders Inspire Work Passion?, Violet Ho, Marina N. Astakhova

Management Faculty Publications

Drawing from signaling theory, we propose a work passion transfer model where leaders' passion is transmitted to employees through the former's leadership style and is contingent on employees' perceived importance of performance to self-esteem (IPSE). Data from 201 supervisor–employee dyads from the health-care industry show that leaders' harmonious passion led to employees' harmonious passion through charismatic leadership, whereas contingent reward leadership accounted for the transfer of obsessive passion; IPSE did not play a moderating role for either form of passion. Results from a supplementary study further reveal that the link between leadership and employee passion operated through employees' perception of …

Middle Managers & Leadership Trainings For Effective Senior Leadership Positions In Public Organizations; Applications In Emergency Management, Norah Alshayhan, Juita-Elena Wie Yusuf

College of Business (Strome) Posters

Leaders and training are vital dimensions of organizational development and effectiveness. Availing leadership programs provide continuous learning to the leaders in public sector organizations. However, leaders in senior positions in the public sector organizations have faced struggles and obstacles that inhibit their capacity to drive organizational agenda. Therefore, understanding the relationship between the training programs and the performance of the leaders in the senior positions is vital. The study will discover the struggles and obstacles experienced by the public-service leader and the impact training middle managers the leadership skills. The study hopes to propose a training program for middle managers …

Enhancing Knowledge Worker Creativity In Bureaucratic Organizations: A Grounded Theory Study, Jaime Macias

Doctor of Education (Ed.D)

Through a grounded theory qualitative study consisting of interviews, observations, and document reviews, this study examined a mid-sized military organization to answer two questions: (1) How does the military organizational design (i.e., bureaucracy) influence the creative process? and (2) How do leaders amplify (mitigate) the positive (negative) effects of bureaucracy on the creative process? The data suggest that the perceived tension between organizational hierarchy and creativity is mitigated by the immediate supervisor’s behavior and ability to navigate the bureaucratic landscape. This study added to the existing body of research on creativity in the workplace in two ways. First, the researcher …

Effects Of Incentives On College Student's Performance, Julia E. Koller

Student Publications

Pay for performance embodies a theory that the more an employee is paid for their work, the more productive they will be. Using an online survey, this paper studies the effect of incentives on college students, specifically, if college students react differently to incentives than employees and to what degree college students can be motivated to increase their performance on assignments. Participants in the bonus contract were awarded one extra piece of candy for each correct answer. Those in the penalty contract are given the maximum ten pieces of candy before the quiz begins, and with every incorrect answer, one …

2020 Ijbe Front Matter

International Journal for Business Education

1. Editorial Board
2. Letter from International President
3. SIEC-ISBE International

When And How Frontline Service Employee Authenticity Influences Purchase Intentions, Lynn Matthews, Meike Eilert, Les Carlson, James W. Gentry

Department of Marketing: Faculty Publications

In this manuscript, we investigate the central role of perceived frontline service employee (FSE) authenticity and the process by which it impacts purchase intentions, taking into account the represented brand's authenticity. While brand authenticity has previously been shown to enhance consumer outcomes, we find that FSE authenticity is a separate significant predictor of purchase intentions. Further, we find that FSE authenticity enhances purchase intentions by increasing perceived trust and perceived quality. However, this finding only holds for brands that do not emphasize their authenticity, indicating that brand managers should differentially emphasize FSE authenticity based on their brand's positioning. Furthermore, we …

A New Generation Of Workers: Preparing For Generation Z In The Workplace, Kendra Harris

Senior Theses

A new generational wave has begun to enter the workforce. The oldest members of Generation Z, those approximately at the age of 25 and below, have recently begun their careers. In the past few years, some changes have been made to work environments, like constructing gyms and daycares at workplaces, expanding the options for work at home programs, and firms hosting social events to attract top, young talent. Some of these actions were to appease Generation Y (Millennials), but some, whether the intent was known or not, will be very pleasing and beneficial to Generation Z. However, Generation Y and …