Business Administration, Management, and Operations Commons^™

Overcoming The Dental Assistant Shortage Starts Here, Joanne Dawley Dds, Fagd

The Journal of the Michigan Dental Association

Michigan's dental profession faces a severe workforce shortage, with 248 designated shortage areas. The Michigan Dental Association is prioritizing support for registered dental assistants (RDAs) to reverse this trend. The Dental Assisting National Board and DALE Foundation are actively developing solutions, including expanding certification pathways and removing access barriers. Locally, programs like North Central Michigan College and partnerships with institutions like Northwestern Michigan College are addressing the workforce shortage. Dentists can strengthen the profession by recognizing their team's contributions and encouraging education and certification for dental assistants.

Staff Matters: Summer Fun Can Be Risky Business — Plan Accordingly, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Planning staff gatherings for team building requires attention to legal and safety considerations. Sponsored events can expose employers to occupational safety, discrimination, and harassment. Even informal gatherings are considered an extension of the workplace, so policies apply. If serving alcohol, it's essential to do so responsibly, providing alternatives and ensuring safe transportation. Leaders must model appropriate behavior and address any inappropriate conduct. Physical activities should be covered by workers' compensation policies, with injuries promptly reported. Being proactive about these risks ensures successful team-building events.

J Mich Dent Assoc July 2023

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on recognizing mental health concerns in the dental workplace.
• Commentary by a foreign-trained dentist on difficulties in obtaining licensure.
• MDA 2023-04 Continuing Education Course Catalog
• A feature on addressing the current dental assisting workforce shortage.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and the Law, Staff …

Mental Health In The Dental Workplace: Recognizing Signs, Communicating Concern, And Sharing Resources, Karen M. O'Brien, Karoline J. Trovato

The Journal of the Michigan Dental Association

Dentists face numerous concerns in the workplace, including stress, burnout, anxiety, and depression. Mental health concerns affect the workplace in profound ways, including engagement in and quality of work and patient care, the level of productivity, and health care costs. Recognizing mental health concerns is an important first step in assisting dentists and their staff in receiving needed assistance from mental health professionals. Steps that dentists can use to communicate their concerns and share resources are provided. Finally, a prevention model is presented to promote mental health and workplace well-being in the practice of dentistry.

The Evolution Of Leadership During The Covid-19 Pandemic: An Analysis Of The Research, Luca Patrick Thierry Gregston

University Honors Theses

This paper's research question, "How has the COVID-19 pandemic changed the concept and practice of leadership? In the end much of the empirical evidence for what COVID-19 did or didn't change in leadership practices is still relatively ambiguous. So it is too early to say that "business as usual" is gone for good. And COVID furthered and deepened long term trends, accelerating the great resignation and a dramatic revaluation of intangible assets like reputation, intellectual property and human capital. In response, there is a clear need for a new leadership mindset for the 21st century after the COVID pandemic.

An Attribution Account Of The Effects Of Leaders’ Gender And Abusive Supervision On Employee Insubordination, Dongwon Yun, Cass Shum

Hospitality Faculty Research

Purpose: Drawing on attribution theory, this research examines how and when abusive supervision affects insubordination, focusing on employees’ attribution bias related to leader gender.

Methodology: Two mixed-method studies were used to test the proposed research framework. Study 1 adopted a 2 (abusive supervision: low vs. high) by 2 (leader gender: male vs. female) by employee gender-leadership bias quasi-experiment. A sample of 173 U.S. F&B employees completed Study 1. In Study 2, 116 hospitality employees responded to two-wave time-lagged surveys. They answered questions on abusive supervision and gender-leadership bias in Survey 1. Two weeks later, they reported negative external attribution (embodied …

Traits Of Leadership, Alinta Magdalene Ali

University Honors Theses

The objective of this thesis is to analyze the correlation between leadership styles, introverted and extroverted traits, and their impact on effective leadership within the workplace. The first section defines leadership and introduces leadership styles: servant, transformational, identity, autocratic, democratic, and coaching. The discussion delves into the distinctive characteristics, advantages, and obstacles associated with each leadership style, highlighting how each style prioritizes personalized guidance and assistance for team members. The second section explores the introvert and extrovert aspects and how they complement each other in the workplace. Effective leaders possess the ability to adjust their personality traits, exhibiting both social …

Mentoring Women Entrepreneurs: Perceived Needs And Benefits, David W. Whitlock, Ashley J. Hampton, Kitty Campbell

Journal of Business & Entrepreneurship

Women entrepreneurs are a rapidly growing demographic. Mentoring is a recurring theme in the literature as a valuable contribution in helping women entrepreneurs succeed. The roles of mentoring as well as the literature of mentoring relationships is presented, followed by a study in which the demand and perceived benefit for mentoring was conducted among women currently engaged or self-identified as aspiring small business owners and entrepreneurs. Women who participated a conference for female entrepreneurs, jointly sponsored by Southeastern Oklahoma State University and the Oklahoma Small Business Development Center, were surveyed. The survey consisted of five sections: the first gathered respondent’s …

Quantifying The Moderating Effect Of Servant Leadership Between Occupational Stress And Employee In-Role And Extra-Role Performance, Rizwana Rasheed, Aamir Rashid, Noor Aina Amirah, Asyraf Afthanorhan

Publications and Research

The study examined the effects of occupational stress on employees’ performance and extra-role performance (OCB), moderated by the servant leadership of the supervisor. Many studies have indicated that servant leadership significantly impacts employee work-related behavior. Therefore, we aimed to examine the role of occupational; stress in the context of Pakistan's public and private sectors. A multi-source cross-sectional field survey was conducted, including a diverse sample (N = 286 paired responses). The study applied SPSS (22.0) to complete the analysis, revealing that stress drastically affects employees' performance and (OCB). Main and moderated regression analysis indicated that the inverse relationship between stress …

Leading For Success: Leader-Member Exchange Relationships And Employee Creative Self-Efficacy, Mary Joy Wytsma

University Honors Theses

In today's competitive and ever-evolving business landscape, creativity has become a major focus for managers, leaders, and organizations. However, there are downsides to making creative employees the end-all goal. Instead, managers and leaders should focus on fostering employee creative self-efficacy via high-quality Leader-Member Exchange (LMX) relationships. Within team settings, LMX works in tandem with Team-Member Exchange (TMX), and these relationships allow employees to experience positive physiological state, social persuasion, vicarious experience, and mastery experience, the four drivers of self-efficacy. Employees with high levels of creative self-efficacy experience increased creativity, job satisfaction, and motivation, making them major assets to teams and …

Interview: Dr. Eric Knudsen 2023-24 Mda President, David Foe Ma

The Journal of the Michigan Dental Association

Dr. Eric Knudsen, the 2023-24 MDA President, brings a wealth of experience and dedication to his new role. Hailing from the Upper Peninsula and a family of dentists, he discusses his goals for the year, including addressing access to dental care, promoting member assistance and well-being programs, and advocating for new dentists. He also shares insights on rural dentistry, community involvement, and increasing member participation in organized dentistry.

Dentistry And The Law: Accessing/Disclosing Prescription Information On Software Platforms, Dan Schulte Jd

The Journal of the Michigan Dental Association

This article discusses the access and disclosure of prescription information on software platforms like eScribe and MAPS. It highlights that HIPAA regulations govern such access, and as long as the information is obtained through business associate agreements and used for treatment purposes, specific patient consent may not be necessary. The article also mentions that the Michigan Automated Prescription System (MAPS) allows prescribers to access controlled substance prescription information without requiring patient consent.

Mda At Your Service: How Can I Learn More About Insurance Plan Contracts?, Kristin Johnson Dds, Mda Membership Department Staff

The Journal of the Michigan Dental Association

This month’s column from the Chair of the Membership Committee, and the Michigan Dental Association (MDA) Membership Department, addresses various resources for understanding dental insurance plans, switching local dental societies, Business Associate Agreements for HIPAA compliance, and changes in implicit bias training requirements. The article also mentions volunteer opportunities to help underserved patients through MDA-affiliated programs and the future Mission of Mercy.

Staff Matters: Which Of Our Staff Are Hourly Vs. Salaried?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article addresses the classification of employees as hourly (non-exempt) or salaried (exempt) in the context of dental practices. It outlines the Fair Labor Standards Act (FLSA) rules, including the current minimum salary threshold of $684 per week and the potential for changes in overtime regulations. The article also discusses the duties tests for various white-collar exemptions and provides guidance on correctly classifying common dental practice positions to ensure compliance with the law.

Meet Your New Mda Editor, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

Dr. Michelle C. Dziurgot introduces herself as the new editor-in-chief of the Journal of the Michigan Dental Association. She shares her background, including her dental career, writing experience, and leadership roles. Dr. Dziurgot expresses her commitment to promoting dentistry and engaging with the dental community through the journal. She emphasizes her passion for the field and her willingness to serve the members of the Michigan Dental Association.

Headquarters Report: A Look At Some Of The Changes Over The Past 10 Years, Karen Burgess Cae

The Journal of the Michigan Dental Association

In what became her final report to the MDA House of Delegates, our late Executive Director Karen Burgess reflects on the changes in the dental profession and organized dentistry over the past decade. This transcription of her remarks highlights shifts in dental schools, practice choices, demographics, and market shares within the ADA and MDA. It also discusses societal trends like generational shifts, diversity, the job market, social media, and personal technology, emphasizing how they align with the dental profession. She outlines the MDA's proactive steps to address these changes and ensure that the association remains responsive to evolving needs.

J Mich Dent Assoc June 2023

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story interview introducing new MDA President Eric Knudsen of Escanaba.
• A feature review of the 2023 MDA Annual Session held in Grand Rapids.
• MDA President Dr. Benivegna's Opening Remarks before the 2023 House of Delegates.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and the Law, Staff Matters, …

The 2023 Mda Annual Session: Good Times, Great Meeting, David Foe Ma

The Journal of the Michigan Dental Association

The 2023 MDA Annual Session was a successful event, with over 2,600 dental professionals attending in downtown Grand Rapids. Highlights included engaging keynote addresses, informative CE courses, a bustling exhibit hall, and various social events. The MDA Foundation's Sparkling Smiles Celebration raised funds to support dental scholarships and improve access to care. The event provided valuable networking opportunities and resources for attendees.

President’S Address: Dr. Vince Benivegna, Vince Benivegna Dds

The Journal of the Michigan Dental Association

Dr. Vince Benivegna, the outgoing President of the Michigan Dental Association, addressed the House of Delegates, emphasizing the significant progress in enhancing Adult Dental Medicaid coverage and reimbursement in Michigan. He thanked the dedicated individuals who supported him during his tenure and shared his journey. Dr. Benivegna lauded Michigan's accomplishments in reducing opioid prescribing and highlighted the MDA's role as a model state society in advocacy, leadership, mentorship, continuing education, diversity, equity, and inclusion. He praised Michigan's achievements in improving Adult Dental Medicaid, encouraging Michigan dentists to participate and help address oral health disparities. Dr. Benivegna underscored how this aligns …

N Y State Dent J June-July 2023

The New York State Dental Journal

In the June-July 2023 issue, the reader will find the following feature articles:

• Understanding Persistent Bleeding in Children
• Sinus Tract vs. Fistula: There is a Difference
• What is the Prevalence of Temporomandibular Joint (TMJ) Condylar Osteoarthritis in an Asymptomatic Oral and Maxillorfacial Surgery Department Population?

This issue includes regular columns with regional news impacting the New York membership including: editorial and perspectives columns, legal, association activities, component news, continuing education opportunities, and classifieds.

Mda Foundation: Mission Of Mercy Moves To Flint In June 2024; Save The Date And Participate, Anne Berquist

The Journal of the Michigan Dental Association

The MDA Foundation is organizing its fifth Mission of Mercy (MOM) in Flint in June 2024. The event aims to provide dental care to those in need, especially those who are uninsured and unable to afford dental services. The MOM will take place at the Dort Financial Center in Flint from June 13 to 17, offering dental care from 6 a.m. to 6 p.m. on June 14 and 15. This initiative has been critical in delivering dental services and improving the lives of those who lack access to proper oral healthcare.

The Story Behind The Mouse: Transformational Leadership At The Walt Disney Company, Alexandra Liotopoulos

Journal of Global Awareness

This paper will focus on the evolving leadership styles and challenges associated with them for the global media and entertainment conglomerate, the Walt Disney Company. While it started as a family-owned business by two humble brothers with a dream to create and innovate, it has evolved into a multinational and multi-sectoral company serving audiences of all ages. The Walt Disney Company is a company that allows its fans to grow with it, as those who start as fans could eventually work for the company in various capacities. The purpose of this paper is to analyze the leadership styles of Walt …

Millenial & Gen Z Experience- A Meta-Analysis, Karrine S. Rahman

Student Theses and Dissertations

This meta-analysis highlights five subtopics that are imperative to understanding Millennials and Gen Z. The five topics include characteristics, Millennials becoming managers, the Digital Revolution, mental health, and finally a phenomenon pioneered by the two younger generations, quiet quitting. The aim of this research is to find what characteristics motivate professional Millennials and Gen Z. After learning the main attributes that define these two generations, it is crucial to understand the expectations they have and how employers should accommodate them based on their unique work ethic. This study analyzes the work of multiple authors and scholars who assert that embracing …

Safeguarding From Scrutiny: Toward A Critical Consciousness Of Organizational Culture In Humanitarian Ngos, Andrew Henck

Dissertations

Humanitarian nongovernmental organizations (HNGOs) face a moment of reckoning brought on by decades of operational complexity and conceptual tensions between self-espoused values and external pressures as social change movements like #MeToo and Black Lives Matter demand organizational accountability. Humanitarian aid is being questioned systematically as most HNGOs continue reconciling with their colonialist origin stories from the Global North. Alongside a shrinking British foreign aid budget, and mounting pressures for proving value for money, HNGOs face a record number of natural disasters, energy crises, armed conflicts, and other major emergencies to respond to across the globe.

As the British aid sector …

Audio-Technica Strategic Audit, Caleb Druckemiller

Honors Program: Senior Projects (Public)

Audio-Technica is a multinational audio equipment design and manufacturing company specializing in the production of headphones, microphones, and turntables. The company has been a gold standard for professional use since its inception and has recently ventured into consumer markets. Using both internal and external analysis tools, this audit aims to evaluate how Audio-Technica has established itself in the highly competitive audio equipment industry. Specific techniques include Porter’s Five Forces and PESTEL analyses. After conducting this examination of Audio-Techinca and its industry environment, strategic recommendations will be made to best position the company moving forward.

Interest Convergence And Neoliberalism: Effects On Entry-Level Staff Of Color Who Perform Diversity, Equity, And Inclusion In Higher Education, Jesse N. Avila

Master's Theses

Higher education was not originally built to benefit people of color. Diversity, equity, and inclusion (DEI) are many ways in which universities seek to change higher education. However, higher education has a staff retention problem and is at risk of losing more than half of its current workforce. Retention problems also impact entry-level staff of color who perform DEI in universities. Through a lens of interest convergence and neoliberalism, this qualitative study gathered the experiences of entry-level staff of color who perform DEI in student affairs, looked at how their experiences are shaped by the structures of the university, and …

Coaching And Mentoring Programs Ensuring Equal Opportunity To Higher Education For Laotian Students, Vilaya Sirivong

Honors Capstones

Laos is a developing country where quality education is in short supply. For the past years, teenagers and young adults have been applying for various scholarships to pursue their education somewhere else. According to Scholarshipads.com (2022), Lao students are generally eligible for more than 1000 different international scholarships every year, this does not include the number of awardees each scholarship offers. The education ranges from high school, course, associate, undergraduate, graduate, and doctorate degrees. Most of these scholarships and financial aid are partial to full-expense funding.

Even though students apply and desire to be selected, they do not meet the …

Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows

Creativity and Change Leadership Graduate Student Master's Projects

Creativity is one of the most sought-after skills of the 21^st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …

Comparative Career-Path Growth Of Campus Leaders By Gender, Madison Foster

Finance Undergraduate Honors Theses

Promotions and growth in one’s own field of work are highly sought after by those who wish to see greater achievement, wealth, and personal satisfaction in the workplace. Opinion is divided as to whether or not men and women are paid equally in the United States. One issue less spoken of is the differences in the time and rate of promotions women and men see in their careers. Many studies seek to prove women are receiving less promotions than men, and posit their own hypotheses.

Mega-Threats And The Impact Of Traumatic Stress On Mixed Race Leader-Member Exchange Dyads, Alana M. Bell

Graduate Theses and Dissertations (2019 - present)

This dissertation explores the consequences of mega-threats - defined by Leigh and Melwani (2019, p. 564) as large-scale negative identity related episodes that receive significant media attention - on the exchange relationship between employees and supervisors in mixed race dyads. Drawing specific attention to mega-threats centered around Black Americans, I propose that race-based traumatic stress leads minority (i.e., Black) subordinates, to experience a decrease in leader-member exchange (LMX) quality with their majority identifying (i.e., White) leader. I further propose that leader intercultural sensitivity will moderate the relationship between race-based traumatic stress and LMX quality, with high leader intercultural sensitivity helping …