Business Administration, Management, and Operations Commons^™

Burgerville: Instilling A Sustainable Culture, Sully Taylor, James Berg, Colin Gallison, Will Sandman, Benjamin Werner

Business Faculty Publications and Presentations

From a single store to a regional chain, Burgerville has differentiated from other national chains by maintaining a strong relationship with its customers, supply partners, employees and the community. A case study from PSU's School of Business delves deeper into Burgerville's commitment to instilling a sustainability culture by assessing the impact of the company's mission to "Serve with Love." The analysis in this study covers Burgerville’s strategic changes in:

• Product development – BV's commitment in using locally and seasonally sourced ingredients throughout its menu
• Supply chain management – BV's approach to maintaining strong relationships with suppliers, and preferentially purchasing from …

The Relationship Between Socioeconomic Status And Emotional Gratification For Consumers Who Purchase Overtly Branded (Overtly Designer) Goods, Sarah Siracusa

Fordham Business Student Research Journal

When examining the reasoning behind a consumer’s choice of luxury purchase, we rely largely on consumer psychology. One important psychological factor is the concept of needs. Consumers of different socioeconomic backgrounds have different needs, thus influencing what they choose to purchase. While past research has focused on intrinsic and extrinsic aspirations, and the relationship between aspiration and luxury brand preference in predicting luxury consumption, there has not yet been a study conducted focusing on the relationship between socioeconomic status and emotional gratification of purchasing overtly branded (overtly designer) goods in America. After surveying participants in three socioeconomic income groups, it …

It's Not Easy Being E, Alex Stewart

Management Faculty Research and Publications

No abstract provided.

Rct Hospitality Consultants, Llc: The Making Of The Business Plan, Rachel C. Tyler

UNLV Theses, Dissertations, Professional Papers, and Capstones

Introduction

Owning a small business is the dream for many Americans. Now more than ever this is true as many people have been laid off and are looking to utilize their skills while being their own boss. The focus of this paper is to determine if the author should start a consulting company full-time.

A hospitality consulting business with a focus on sales and marketing has been a goal of this author’s and as we emerge out of a recession. As possibility of a double-dip recession exists it is important to have a business framework that leads a small business …

For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University

Perspectives@SMU

Steve Jobs can teach us a thing or two about customer loyalty. Though Apple products have sometimes fallen short of expectations, Apple customers think nothing of standing in line for hours just to get their hands on the company's latest. According to Valarie Zeithaml, a David S Van Pelt Family distinguished professor of marketing at the University of North Carolina, recent financials show that Apple is achieving US$4,406 per annum sales per square foot – far higher than brands such as the US$3,000 per annum sales per square foot of premier global jeweller Tiffany and US$1,700 per annum sales per …

The Impact Of The "Great Recession" On The Financial Resources Of Nonprofit Organizations, Joseph C. Morreale, Phd

Wilson Center for Social Entrepreneurship

No abstract provided.

Developing A Sustainable Business Plan At The Shopping Center Of Southpointe Mall In Lincoln, Nebraska, Jessica Marie Hanson

Department of Environmental Studies: Undergraduate Student Theses

This project consists of creating sustainable business plans for a group of diverse retail stores at the mall of SouthPointe Pavilions in Lincoln, Nebraska. A series of interviews took place with five managers at the businesses including: Scheels, Old Chicago, Bed Bath and Beyond, Von Maur, and Barnes and Noble. The questions were based around five different topics including: Technological, Environment, Socio-Cultural, Economic, and Public Policy. The Technological area includes processes with the product (or service) that occur before it arrives, during, and after it is sold. The Public Policy area includes if the business has an environmental policy, how …

Sunshine Café: A Breakfast Restaurant Business Plan, Lillian I. Burrow

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to create a business plan for the SunShine Café. While the commonly known statistic of 90% of restaurants fail within the first year is false, approximately 60% of restaurants do fail within their first three years of operation (Parsa, Self, Njite, & King, 2005). The problem for entrepreneurs starting a restaurant is how does one reduce this risk of failure.

One way to minimize this risk is to create a business plan. Thus the main objective of this paper is to create a business plan that will not only help the restaurant develop …

User Patterns Of Key Performance Indicators Among Non-Profits In New York City And Westchester County, Gregory Holtz Phd

Wilson Center for Social Entrepreneurship

After a brief description of the study participants, the four major questions which guide the research are explored:

• What percent of the non-profits in the study use KPI’s and what are the different purposes served by the non-profit’s sector adoption of KPI’s?
• What are the various uses of KPI’S by non-profits?
• What are the pressures that come from funders to use KPI’s?
• Why do some non-profits not use Key Performance Indicators?

The context inside of which these questions were posed is one that has changed rapidly over the last several years. For many years non-profit organizations concentrated their considerable energies …

Capital One “Getting Down To Business”: A Program Analysis Of Old South Baton Rouge Neighborhood Businesses In The Context Of Economic Revitalization And Small Business Development, Laura Carleton

Honors Capstones

No abstract provided.

2011 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Student-Centered Learning, Alex Stewart

Management Faculty Research and Publications

No abstract provided.

Becoming A Firm: An Investigation Of How One-Person Enterprises Construct The Problem Of Becoming An Employer, Ronda M. Smith Nelson

College of Business: Dissertations, Theses, and Student Research

This study draws on Coase’s (1937) Theory of the Firm, that suggests a firm exists only after it has employees and Penrose’s (1959) Theory of the Growth of the Firm which suggests human resources are a critical asset to the firm as a means to better   understand the issue of job creation in the United States especially among one-person enterprises (OPEs).  From the perspective of entrepreneurial cognition, and in the context of ill-defined problems (Abelson & Levi.1985) a survey was conducted to better understand the Becoming an Employer Problem (BEP) as it is perceived by OPEs.  A measure of the …

Back To Square One: An Examination Of Social Entrepreneurship Centers And Programs, Noushi Rahman, Phd, Rebecca Tekula, Phd

Wilson Center for Social Entrepreneurship

Prominent social entrepreneurship (SE) centers and programs in North America, Europe, and Asia are examined in terms of their position in the institutional structure, initial and additional funding, teaching initiatives, research achievements, and outreach activities. Performance was computed using a transparent coding scheme. Low correlations with institutional endowment and SE center/program performance offer some evidence of discriminant validity of our rankings approach. Performance scores were used to rank-order SE centers and programs. Such an approach to examine SE center/program performance goes beyond the perception-based ranking instruments that popular magazines employ to evaluate subject-specific rankings. We examined data from 28 centers/programs, …

Nyc Budget Cuts: A Counter-Productive Method To Effective Government-Nonprofit Contracting Relationships?, Anna-Kay Sinclair

Wilson Center for Social Entrepreneurship

This study examines the relationship between New York City budget cuts and the expenditure of human service nonprofits specifically involved in the government contracting relationship. With a focus on the Department for the Aging (DFTA), I examine nonprofits that provide a variety of services to the aging population on behalf of the DFTA. Correlations and regressions are presented examining the relationship between DFTA budget and nonprofit spending. The results of my analysis do not indicate a positive relationship between these two variables.

Entrepreneurial Passion: Sources And Sustenance, Melissa S. Cardon Phd, Michael Glauser

Wilson Center for Social Entrepreneurship

Entrepreneurial passion helps coordinate cognition and behavior of entrepreneurs, providing the fire that fuels innovation, persistence, and ultimate success. But where does entrepreneurial passion come from? Using a phenomenological approach, we conduct a qualitative study of 80 entrepreneurs and analyze their oral histories to explore the sources of entrepreneurial passion, as experienced by entrepreneurs. Our discovery process in the interviews suggests six major sources of entrepreneurial passion: passion for building/developing the venture, passion for people, passion for the product or service, passion for inventing, passion for competition, and passion for a social cause.

Kabloom!: Revolution In The Flower Industry, Gina Vega, Collette Dumas, Beverly Kahn, Jafar Mana

New England Journal of Entrepreneurship

David Hartstein started KaBloom in 1998 with the goal of creating “the Starbucks of Flowers.” He successfully built brand recognition for the gardenlike shops, but problems plagued the young organization. Nearly three years and one recession later, KaBloom failed to live up to Hartstein’s forecast of exponential growth. This case has been designed for a graduate-level course in entrepreneurship/innovation. Students can compare franchising with other business models, examine the impact of organizational structure and leadership styles on business effectiveness, relate issues of supply chain management and logistics to environmental changes, and recognize the impact of innovation on business sustainability.

Corporate Parents, Initial Legitimacy, And Resource Acquisition In Small And Medium Firms: An Empirical Examination, Gregory Murphy, Neil M. Tocher

New England Journal of Entrepreneurship

Small and medium enterprises (SMEs) commonly struggle to acquire needed financial, human, and technological resources. The above being stated, recent scholarly research argues that SMEs that are able to successfully navigate the legitimacy threshold are better able to gather the resources they need to survive and grow. This article provides an empirical test of that claim by examining whether the presence of a corporate parent positively influences SME resource acquisition. Results of the study show that SMEs with corporate parents, when compared to like-sized independent SMEs, have higher credit scores, have more complete management teams, use more computers, and are …

Abandoning Ship At Scandia, Inc.: Parts B And C, Herbert Sherman, Barry Armandi, Adva Dinur

New England Journal of Entrepreneurship

Scandia, Inc., is a commercial vessel management company located in the New York Metropolitan area and is part of a family of firms including Scandia Technical; International Tankers, Ltd.; Global Tankers, Ltd.; Sun Maritime S.A.;Adger Tankers AS; Leeward Tankers, Inc.; Manhattan Tankers, Ltd.; and Liu’s Tankers, S.A. The company’s current market niche is the commercial management of chemical tankers serving the transatlantic market with a focus on the east and gulf coast of the United States and Northern Europe. This three-part case describes the commercial shipping industry as well as several mishaps that the company and its President, Chris Haas, …

Executive Noncompetes: Keeping Talent In House Or At Bay?, Terence Lau

Management and Marketing Faculty Publications

No abstract provided.

The Challenge Of Implementing An Erp System In A Small And Medium Enterprise – A Teaching Case Of Erp Project Management, Hongjiang Xu, Patrick J. Rondeau, Sakthi Mahenthiran

Scholarship and Professional Work - Business

Enterprise Resource Planning (ERP) system implementation projects are notoriously risky. While large-scale ERP cases continue to be developed, relatively few new ERP cases have been published that further ERP implementation education in small to medium size firms. This case details the implementation of a new ERP system in a medium sized manufacturing firm. As students explore the case, they will be required to address the many ERP-related project management, procurement, human resource, and management involvement issues raised by it. This case highlights the ERP implementation problems experienced by case company in one of their two divisions. The firm is considering …

Putting Ratios Into A Firm Value Context For Entrepreneurs And Entrepreneurship Students, Tom Arnold

Finance Faculty Publications

Ratio analysis is generally presented as something that has to be calculated after completing other financial statements and is generally viewed, particularly by students, as busy-work with little value. This paper changes the context of ratio analysis in order to demonstrate how a focus on the information provided by ratios adds to the value of the firm. By dissecting the valuation of a publicly traded firm using a price to earnings ratio multiplier, value generating factors in the form of ratios, can be inferred for smaller nonpublicly traded ventures.

Trumbull Library System, Business Program: Patents & Business Intelligence, Amy Jansen, Robert Berry

Librarian Publications

A November 10, 2011 presentation by Amy Jansen, Business Librarian at Sacred Heart University and Robert Berry, Research Librarian and Patent and Trademark Resource Center representative for the Sacred Heart University Library.

The Next Catalyst For Change: How Corporate Shared Value Is Reshaping Capitalism, Emily Davenport

CMC Senior Theses

Both corporations and their global conglomerates are looking into the face of an evolving idea of capitalism.  As businesses become more intertwined with society, this special relationship is becoming increasingly deterministic of the condition of the world.  This paper explores the possibility that if businesses integrate shared value -- a way to combine economic and social value -- into their long-term business plans, that not only will society be better off, but the businesses themselves may be able to explore previously unrecognized potential for profits.

The Shift In Coaching Dynamics During Long-Term Business Coaching Relationships, Axel Meierhoefer

Antioch University Dissertations & Theses

The focus of this dissertation was on the changes in long-term external business coaching relationships (defined as more than 4 months). The current study intended to answer two questions: (a) how does the relationship between a coach and a coachee change in long-term coaching engagements? and (b) how do these changes impact the coaching process dynamics and results? The phenomenon that was discovered through this research is called the shift moment. It exemplifies the transition from skill or problem oriented issues, which often represent the original cause of the coaching relationship, to the holistic transformation of the coachee. A qualitative …

Three Essays On Immigrant Entrepreneurs, Carole Louise Cangioni

Open Access Theses & Dissertations

The association between entrepreneurial activity and economic growth appears to be robust: the source of half of job creation emanates from new ventures which, in addition, are a source of technical and market innovation as well as higher labor productivity (Gartner, Shaver, Carter, & Reynolds, 2004). Also, there is a growing percentage of ethnic entrepreneurship in immigrant receiving metropolitan areas, and marginal economic conditions, often experienced by immigrants, increase self-employment. According to the U.S. Census Bureau: "By 2010, Hispanics will be the largest minority group in the U.S with more than 20% of the nation's population" and "minorities, now roughly …

Burgerville: Sustainability And Sourcing In A Qsr Supply Chain, Darrell Brown, Phil Berko, Patrick Dedrick, Brie Hilliard, Joshua Pfleeger

Business Faculty Publications and Presentations

Jack Graves is considering buying chicken. More precisely, Jack is considering where to buy chicken. He needs to make a recommendation to the purchasing team soon, and the decision is complicated. Jack is a long-time employee of the Burgerville restaurant chain, a quick-serve restaurant chain in the Northwest USA. Burgerville prides itself in being true to its long-held values while maintaining profitability and growth. Graves’ primary job at Burgerville is to assure that the company’s values are embedded in all its actions, including its relationships to its supply chain. His current concern is the dilemma of which values to promote. …

Transcending Technological Innovation: The Impact Of Acquisitions On Entrepreneurial Technical Organizations, Bruce Crochetiere

Walden Dissertations and Doctoral Studies

Technology firms with substantial cash reserves acquire smaller entrepreneurial firms for diversification. In 2006, 3 large firms acquired 28 organizations, with the combined deals exceeding {dollar}4.7 billion. The problem addressed in this study is that new start-up companies with innovative ideas may not mature when they are acquired by larger companies and do not fully articulate potential industry-transcending innovation. This is important because the unsuccessful integration of an acquisition can dismantle innovation and compromises economic inventiveness. Drawing from the disruptive innovation and the resource-based theories, the purpose of the quasi-experimental study was to examine the impact of acquisition by larger …

Generalized Interval Neutrosophic Soft Set And Its Decision Making Problem, Said Broumi

Branch Mathematics and Statistics Faculty and Staff Publications

In this work, we introduce the concept of generalized interval neutrosophic soft set and study their operations. Finally, we present an application of generalized interval neutrosophic soft set in decision making problem.

Tropical Salvage: From Recession To Expansion, Scott Marshall, Lisa Peifer, Erin Ferrigno

Business Faculty Publications and Presentations

Tim O’Brien, founder of Tropical Salvage, was preparing for another warehouse clearance sale of his unique, handcrafted hardwood furniture. It had been an enormously challenging year and it was important to reduce inventory before the next container arrived from Indonesia. The market for fine furniture had begun to decline steadily in early 2008 following the stock market crash of the prior September. The company survived a difficult period, but not without suffering a decline in sales. O’Brien had spent ten years building a sustainable business model based on environmental stewardship, worker empowerment and unique, high quality product. As the economy …