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2023

Walden Dissertations and Doctoral Studies

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Nigerian Women Entrepreneurs’ Narratives On Collective Action For Economic Empowerment And Gender Parity, Elizabeth Oyanu Ujah Jan 2023

Nigerian Women Entrepreneurs’ Narratives On Collective Action For Economic Empowerment And Gender Parity, Elizabeth Oyanu Ujah

Walden Dissertations and Doctoral Studies

While entrepreneurship has offered some potential for empowering subordinated women in urban areas of Nigeria, a literature gap exists on urban Nigerian women entrepreneurs' narratives to understand better how their collective action may further support economic empowerment and gender parity. The purpose of this qualitative, narrative inquiry study was to understand how women entrepreneurs in urban Nigeria view their work to gain economic empowerment and gender parity through collective action. The narrative inquiry method was used to address the problem and answer the research question using interview data from 10 urban female Nigerian entrepreneurs. This study was framed by two …

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Qualitative Assessment Of Psychological Safety And Ethics In Corrections Officers, Gary Robert Breig Jan 2023

Qualitative Assessment Of Psychological Safety And Ethics In Corrections Officers, Gary Robert Breig

Walden Dissertations and Doctoral Studies

AbstractIn this qualitative study, I explored psychological safety, team learning, and ethical and moral perception among correctional officers that worked in the prison industry. Former officers provided data by participating in an open-ended question interviews. I used a phenomenological approach to gather information from former officers about their psychological safety experience and their ethical and moral perceptions. Participants gave insight into their training and their work as individuals and as teams exploring individual and team psychological safety and ethical and moral perception while interacting with each other in the prison workplace. Research questions were about officer preparation, officer collaboration quality, …

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Local Stakeholders' Involvement In Community Development Projects In Kenya, Charles Wanjue Jan 2023

Local Stakeholders' Involvement In Community Development Projects In Kenya, Charles Wanjue

Walden Dissertations and Doctoral Studies

Local residents can provide valuable input on the design, implementation, review, and assessment of development projects, but many community development organizations do not involve these individuals in decision-making. There was inadequate knowledge about why community members are not engaged in community development projects in Kenya. With this study, I sought to improve the understanding of why community members are not fully involved in implementing and managing community development projects in Kenya. Stakeholder theory served as the theoretical foundation for this study. Data were collected through interviews with 13 management and program staff members working with an NGO in Kenya. The …

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Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler Jan 2023

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …

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Strategies Dental Center Leaders Use To Improve Productivity Using Onsite 3d Printing, Edward Zamanian Jan 2023

Strategies Dental Center Leaders Use To Improve Productivity Using Onsite 3d Printing, Edward Zamanian

Walden Dissertations and Doctoral Studies

Many dental centers are leveraging onsite 3D printing to increase their productivity and improve the quality of care they provide. However, dental center leaders lacking strategies to implement onsite 3D printing in their dental centers fail to take advantage of the substantial benefits of using this new technology. Grounded in the theory of disruptive innovation, the purpose of this qualitative multiple-case study was to explore strategies dental center leaders use to improve productivity using onsite 3D printing. The participants comprised five dental center leaders in the United States who successfully implemented strategies to improve productivity using onsite 3D printing. Data …

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Nonprofit Leader Strategies For Revenue Growth And Financial Sustainability, William David Woods Jan 2023

Nonprofit Leader Strategies For Revenue Growth And Financial Sustainability, William David Woods

Walden Dissertations and Doctoral Studies

Nonprofit leaders must ceaselessly endeavor to become more entrepreneurial by accumulating strategies for growing organizational revenue and promoting financial sustainability when charitable contributions cannot fund their business operations. The failure to obtain charitable contributions can lead to nonprofit closure. Grounded in behavioral portfolio theory, the purpose of this qualitative single case study was to explore strategies a leader of a small Wisconsin nonprofit used to increase revenue and financial sustainability when charitable contributions were insufficient to finance business operations. Data collection included semistructured interviews; organizational documents and reports; financial records and reports; social media; and internet reports. Data were analyzed …

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Strategies That Reduce Nurse Turnover, Trueman Chukwuemeka Atughonu Jan 2023

Strategies That Reduce Nurse Turnover, Trueman Chukwuemeka Atughonu

Walden Dissertations and Doctoral Studies

Nurse turnover is a significant problem that hospital managers and administrators face in delivering high-quality patient care while ensuring organizational profitability. In the United States, the average cost of replacing a nurse ranges from $40,000 to $100,000. Hospital managers are significantly challenged to reduce nurse turnover and keep costs down. Grounded in the Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore the strategies hospital managers use to reduce nurse turnover. The participants included five hospital managers at five medical centers in Arizona with successful experience in reducing nurse turnover. Data were collected from semistructured interviews …

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Kudumbashree Mission’S Community-Based Enterprise Strategies For Increasing Female Labor Force Participation, Deepak Chandran Chandran Jan 2023

Kudumbashree Mission’S Community-Based Enterprise Strategies For Increasing Female Labor Force Participation, Deepak Chandran Chandran

Walden Dissertations and Doctoral Studies

Various facets of gender inequality continue to deter women from participating in the formal economy. Deployment of a significant level of capital from global sources and attention from the global academic community have not succeeded in addressing the persistence of economic marginalization of women. This study's purpose was to identify appropriate community-based enterprise (CBE) strategies for empowering women to overcome barriers and enter the labor force. The research questions addressed the study purpose and how the social capital and collective experiences of the community influenced the success of CBE strategies. Based on the CBE conceptual framework, this qualitative descriptive case …

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Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas Jan 2023

Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas

Walden Dissertations and Doctoral Studies

Small businesses fail at an alarming rate, negatively affecting job creation because small business owners create a major portion of jobs in the United States. In March of 2020, 274,000 businesses failed in the United States, resulting in 76,000 lost jobs. Owners of small traditional retail stores are significantly challenged to avoid financial failure. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies owners of small traditional retail stores used to survive beyond the first 5 years of operations. Participants included five owners of small traditional retail stores in Missouri whose businesses survived …

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How It Professionals Acquire Soft Skills, Paul Majett Jan 2023

How It Professionals Acquire Soft Skills, Paul Majett

Walden Dissertations and Doctoral Studies

AbstractIn this study, I investigated how information technology (IT) professionals learn/acquire soft skills. Little is understood about how IT professionals describe and apply the soft skills that they consider necessary for their own employability. Exploring how IT professionals describe and apply soft skills is important to their future work and career advancement. The purpose of this basic qualitative study was to better understand how IT professionals learn/acquire soft skills. Bandura’s 1986, social learning theory served as the organizational conceptual framework of this study and guided the research question, which asked how IT professionals acquire learn/acquire soft skills. This research question …

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Nonprofit Business And Management Challenges Encountered When Delivering Services And Fulfilling Organizational Missions, Becky A. Hammer Jan 2023

Nonprofit Business And Management Challenges Encountered When Delivering Services And Fulfilling Organizational Missions, Becky A. Hammer

Walden Dissertations and Doctoral Studies

Failure of nonprofit organizations (NPOs) causes negative impacts to community service users and the NPO workforce. Although the impact of NPO failure has been researched, a comprehensive understanding of business and organizational challenges from the NPO leaders’ perspective was not well documented. Learning more about these challenges may assist with understanding how to best support and solve them. The purpose of this qualitative single case study was to explore the business and management-related barriers and challenges NPO leaders encounter when delivering services and fulfilling organizational missions in the Greater Austin Metropolitan Statistical Area in Texas. The conceptual model included the …

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Leadership Strategies To Initiate And Reinforce Knowledge Sharing Among Employees, Morufat Olajumoke Oshineye Jan 2023

Leadership Strategies To Initiate And Reinforce Knowledge Sharing Among Employees, Morufat Olajumoke Oshineye

Walden Dissertations and Doctoral Studies

Knowledge loss due to the exit of experienced employees with critical knowledge results in significant financial and nonfinancial impacts on employees and organizational competitiveness. Business leaders are interested in finding strategies to initiate and reinforce employee knowledge sharing to prevent business failure. Grounded in social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies business leaders in Nigerian oil and gas public sector agencies use to initiate and reinforce knowledge sharing among employees to prevent knowledge loss. The participants were five business leaders in Nigerian oil and gas public sector agencies who successfully initiated and …

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Leadership Strategies For Modeling Ethical Behavior In The Real Estate Industry, Lakecia Ann Reddrick Jan 2023

Leadership Strategies For Modeling Ethical Behavior In The Real Estate Industry, Lakecia Ann Reddrick

Walden Dissertations and Doctoral Studies

Real estate brokers face challenges in cultivating and supporting the ethical conduct oftheir agents. Developing ethical behavior and decision-making is crucial as it directly impacts the trust, satisfaction, and protection of clients, buyers, sellers, and other stakeholders in the real estate industry. Grounded in the theories of emotional intelligence and servant leadership, this qualitative multiple-case study aimed to explore strategies real estate brokers used in modeling ethical behavior and decision-making for their agents to influence performance and profitability positively. The participants were nine real estate brokers who modeled the ethical behavior and decision-making their agents must practice to impact performance …

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Strategies To Implement Efficient Manufacturing Systems To Improve Companies’ Performance, Ihebuche Miracle Okorie Jan 2023

Strategies To Implement Efficient Manufacturing Systems To Improve Companies’ Performance, Ihebuche Miracle Okorie

Walden Dissertations and Doctoral Studies

Researchers have demonstrated that many manufacturing managers have used successful manufacturing strategies to improve their company’s performance. Manufacturing managers search for successful strategies to implement efficient manufacturing systems because inefficient manufacturing systems can negatively affect their company’s performance. Using transformational leadership as a conceptual framework, the purpose of this qualitative single case study was to explore six U.S. manufacturing managers’ strategies to implement efficient manufacturing systems to improve their company’s performance. The participants were six manufacturing leaders of a company who had successfully employed strategies to implement efficient manufacturing systems. Data were collected from semistructured, open-ended interviews and a review …

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Strategies To Increase Membership In A Canadian Nonprofit Protecting Rights And Benefits Of Retired Military Personnel, Bruce Requa Jan 2023

Strategies To Increase Membership In A Canadian Nonprofit Protecting Rights And Benefits Of Retired Military Personnel, Bruce Requa

Walden Dissertations and Doctoral Studies

Nonprofit organization leaders with an advocacy mission are increasingly challenged to identify, convert, and maintain their membership base to sustain the effectiveness of their advocacy reach and effectiveness. Grounded in stakeholder theory, the purpose of this qualitative single case study was to explore strategies some nonprofit leaders used to increase membership in a Canadian nonprofit protecting the rights and benefits of retired military personnel. The participants included four leaders of a small nonprofit organization in Ontario, Canada, who have directly or indirectly implemented membership strategies. Data were collected through semistructured interviews, client organizational documents, the organization’s website, an assessment of …

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Strategies Automotive Manufacturing Managers Use To Deliver Work In Alignment With Project Milestones, Sashidhar Mr. Sankaranarayanan Jan 2023

Strategies Automotive Manufacturing Managers Use To Deliver Work In Alignment With Project Milestones, Sashidhar Mr. Sankaranarayanan

Walden Dissertations and Doctoral Studies

Project managers working in manufacturing firms in the automotive industry frequently face challenges such as cost overruns, schedule delays, and scope changes. Project managers often lack effective strategies to ensure that different departments deliver their work in alignment with project milestones, which can negatively affect project success rates. Grounded in the balanced scorecard framework, the purpose of this qualitative single case study was to explore strategies managers in the automotive manufacturing industry used in their different departments to deliver their work in alignment with project milestones. The participants were three project managers who had successfully implemented strategies that reduced the …

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Strategies To Sustain Food And Beverage Businesses In West Africa Through Alliances And Partnerships, Serge Aka Jan 2023

Strategies To Sustain Food And Beverage Businesses In West Africa Through Alliances And Partnerships, Serge Aka

Walden Dissertations and Doctoral Studies

Over 50% of strategic alliances fail, impacting business growth and sustainability. Some food and beverage firm leaders in West Africa lack strategies to sustain or grow their businesses through alliances and partnerships. Grounded in Coase and Williamson’s transactional cost theory, the purpose of this qualitative single case study was to explore the alliance and partnership strategies that business leaders of food and beverage firms in West Africa use to sustain their businesses. The participants comprised six senior leaders of a food and beverage firm in West Africa, which has been successful in interfirm partnerships. Data were collected from semistructured interviews …

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Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears Jan 2023

Managing Change And Organizational Resources When Implementing Customer Relationship Management Systems, Stephanie M. Spears

Walden Dissertations and Doctoral Studies

Many customer relationship management (CRM) projects fail to produce the desired outcomes. Failed CRM projects negatively impacts operational efficiency, data-driven decision-making, scalability, financial performance, compliance, and customer service. Grounded in Kotter’s 8-step change management model, the purpose of this qualitative multiple case study was to explore strategies firm leaders used to manage change and organizational resources when implementing CRM. The participants included five business-to-business firm leaders working for small or medium-sized enterprises within Texas who used strategies to manage change and organizational resources when implementing CRM. Data were collected through semistructured interviews and document analysis. The data were analyzed using …

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Strategies To Mitigate Foreign Trade Costs And Regulations That Reduce Revenues, Allan Dithan Mugisa Jan 2023

Strategies To Mitigate Foreign Trade Costs And Regulations That Reduce Revenues, Allan Dithan Mugisa

Walden Dissertations and Doctoral Studies

Foreign trade costs and regulations can lead to unfavorable business outcomes. Business leaders in firms engaged in global trade express concerns about the potential negative impact of foreign trade costs and regulations on revenues. Grounded in the resource-based theory of firms, the purpose of this qualitative multiple case study was to explore strategies some small medical devices and supplies business leaders use to mitigate foreign trade costs and regulations that reduce revenues. Participants were four business leaders of medical device and supply firms who reversed declining revenues. Data were collected using in-person semi-structured interviews. Through thematic analysis, four themes were …

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Relationship Between Corporate Social Responsibility Activities By Small And Medium-Sized Enterprises And Business Profitability, Oluwabunmi Afolashade Olujobi Jan 2023

Relationship Between Corporate Social Responsibility Activities By Small And Medium-Sized Enterprises And Business Profitability, Oluwabunmi Afolashade Olujobi

Walden Dissertations and Doctoral Studies

Corporate social responsibility (CSR) positively impacts performance and profitability for small and medium-sized enterprises (SMEs). Small and medium-sized enterprise leaders are reluctant to engage in CSR activities because of the assumed high-cost implication and possible impairment of profitability. Grounded in social capital theory, the purpose of this quantitative correlational study was to examine the relationship between workforce-based CSR activities, society-based CSR activities, market-based CSR activities, regulation-based CSR activities, and SMEs’ business profitability. The participants were 109 SME owners in Lagos, Nigeria. Data were collected using questionnaires administered online through google forms. The results of the multiple linear regression were significant, …

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Strategies To Increase Competitive Advantage In The Automotive Manufacturing Supply Chain, Amber Willis Jan 2023

Strategies To Increase Competitive Advantage In The Automotive Manufacturing Supply Chain, Amber Willis

Walden Dissertations and Doctoral Studies

Some automotive manufacturing supply chain leaders lack strategies that are needed to implement information technology (IT) systems. Business leaders are concerned with implementing IT systems to achieve and maintain a competitive advantage. Grounded in the resource-based view theory (RBV), the purpose of this qualitative single case study was to explore information system strategies used by leaders in the automotive manufacturing supply chain to achieve competitive advantage. Participants were five leaders of an automotive manufacturing supply chain organization who implemented IT systems. Data were collected through semistructured interviews and a review of organization project documents. Through thematic analysis, five themes were …

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The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams Jan 2023

The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams

Walden Dissertations and Doctoral Studies

The role that the information technology (IT) department serves is governed by the corporate culture and how it values the use of knowledge, including IT, to achieve a strategic competitive advantage. The purpose of this quantitative study was to examine the potential relationships between information acquisition, knowledge dissemination, shared interpretation, organizational memory, and organizational flexibility. Two theories served as the theoretical foundation for this study: contingency theory and the resource-based view of the firm. To answer the question of possible correlation between organizational flexibility and components of knowledge management, a randomly selected sample of 193 IT professionals employed at small- …

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Resource Development Swot Analysis To Improve Organizational Sustainability For A Grassroots Nonprofit Organization, Felicia Rosetta Frances Wilson Jan 2023

Resource Development Swot Analysis To Improve Organizational Sustainability For A Grassroots Nonprofit Organization, Felicia Rosetta Frances Wilson

Walden Dissertations and Doctoral Studies

There are approximately 1.54 million nonprofit organizations in the United States. However, without a resource development plan in place, or unforeseen emergencies such as the COVID-19 pandemic, some nonprofits struggle to meet annual fundraising goals. The purpose of study was to conduct a strength, weaknesses, opportunities, and threats (SWOT) analysis of an organization’s fundraising plans to assist in creating an annual resource development plan. This qualitative case study explored nonprofits within black and brown communities as to what they needed to generate and maintain funding greater than $500,000. Five interviews were conducted among organization leaders, managers, program coordinators, program directors, …

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Improving Financial Resiliency To Provide Accessible Community Services During Emergency Conditions Through Strategic Planning, Maria Elisa Colmenares Jan 2023

Improving Financial Resiliency To Provide Accessible Community Services During Emergency Conditions Through Strategic Planning, Maria Elisa Colmenares

Walden Dissertations and Doctoral Studies

The study site organization lacked financial resilience to ensure the provision of social services to populations reliant on these services, including before, during, and after emergency conditions. The purpose of this mixed-methods case study was to provide strategic planning recommendations to increase financial resilience and describe the unique partnership between the client agency and the nonprofit arm. The study addressed strategies to increase the financial resilience needed to sustain the organization’s core mission, and strategies the agency can use to provide community services before, during, and after emergencies such as COVID-19, hurricanes, or severe storms. A strengths, weaknesses, opportunities, and …

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Strategies Hotel Leaders Use To Improve Employee Engagement, O'Neil Orlando Dacres Jan 2023

Strategies Hotel Leaders Use To Improve Employee Engagement, O'Neil Orlando Dacres

Walden Dissertations and Doctoral Studies

Employee engagement is a significant factor that drives performance and productivity in many organizations. Hotel leaders are typically concerned with the negative impact of disengaged employees, which reduces profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hotel leaders use to improve employee engagement. The participants were five hotel leaders in Jamaica who have successfully implemented strategies to improve employee engagement. Data were collected from semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and five themes emerged: staff engagement, communication, rewards and recognition, employee training and …

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The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt Jan 2023

The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt

Walden Dissertations and Doctoral Studies

The position of ethics officer was created to watch over corporate behavior. However, scandals have continued to demonstrate unethical leadership involving government officials, sports heroes, religious organizations, and corporate leaders. The research problem was that despite the adoption of corporate ethics programs and government oversight, there is a lack of understanding of ethics officers’ experiences, perceptions of effectiveness, and whether they effectively influence executive-level ethical conduct. The purpose of this qualitative phenomenological study was to explore the lived experiences of ethics officers regarding their interactions with executives. Shaped by Brown and Treviño’s ethical leadership theory, the research question concerned the …

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Glass Ceiling Encountered By Female Chief Executive Officers As They Advance To C-Level Positions In International Nonprofit Sports Organizations., Eric Edokpaigbe Idehen Jan 2023

Glass Ceiling Encountered By Female Chief Executive Officers As They Advance To C-Level Positions In International Nonprofit Sports Organizations., Eric Edokpaigbe Idehen

Walden Dissertations and Doctoral Studies

Women are underrepresented as chief executive officers (CEOs), executive-level officers, board directors, and national sports organization board chairs in 45 countries. Despite social movements, laws, and practices supporting equal employment opportunities and workplace equality, women in top senior-level positions are still lacking. The purpose of this study was to explore the challenges women face in terms of obtaining CEO leadership roles in international nonprofit sports organizations. The study involved exploring limitations eight women faced when aspiring to CEO positions in terms of leadership development, talent management, and policies involving international nonprofit sports organizations. This study employed a qualitative descriptive phenomenological …

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Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd Jan 2023

Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd

Walden Dissertations and Doctoral Studies

Retention strategies are important to beauty salon leaders as they directly affect retaining a reliable workforce. Grounded in self-determination theory, the purpose of this generic qualitative case study was to explore retention strategies used by some SME beauty salon leaders in the United States to improve employee retention. The participants were five SME beauty salon leaders who retained at least two employees for 2 consecutive years. Data were collected using semistructured interviews and company documents. The four themes from the thematic analysis were leadership, psychological needs satisfaction, motivation, and engagement. A key recommendation is to have SME beauty salon leaders …

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Racial Discrimination And Toxic Cultures At Work: Professional Black Employees And The Great Resignation, Annselmer Thomas Owens Jan 2023

Racial Discrimination And Toxic Cultures At Work: Professional Black Employees And The Great Resignation, Annselmer Thomas Owens

Walden Dissertations and Doctoral Studies

AbstractWhite-collar Black employees were more likely to seek different jobs during the Great Resignation because of a lack of career advancement, employer failure to promote diversity, equity, and inclusion, employer’s unethical behavior, feeling disrespected, and perceived toxic work culture. As the Great Resignation’s professional, social, and ethical consequences were only emerging, scholars identified a literature gap to position Black employees’ narratives of racial discrimination and perceived toxic work culture in the literature as mechanisms for joining the Great Resignation. The purpose of this qualitative, narrative inquiry study was to gain a deeper understanding of how professional Black employees’ daily experiences …

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Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D. Jan 2023

Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D.

Walden Dissertations and Doctoral Studies

While the Millennial generation is steadily taking over jobs that were previously assigned to Baby Boomers, it is unclear how the current job market and modern work environment are adjusting to accommodate this new and unique generation. The purpose of this study was to explore the lived experiences of Millennial employees engaged in mentorship in their workplaces for turnover reduction. The research question was: What are the lived experiences of Millennial employees engaged in mentorship in their workplace’s turnover reduction. Employing a qualitative descriptive phenomenological approach and purposive sampling technique, the researcher recruited 16 participants to complete semi structured interviews …

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