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2021

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Full-Text Articles in Business

Employee Retention Strategies In Small And Medium Sized Companies, Arshad Rasheed Tarar Jan 2021

Employee Retention Strategies In Small And Medium Sized Companies, Arshad Rasheed Tarar

Walden Dissertations and Doctoral Studies

High voluntary turnover negatively affects business profitability because of additional recruitment, training, and overtime expenses and the risk of low productivity of newly hired employees. Business leaders of small and medium-sized enterprises (SMEs) who fail to retain talented and skilled employees witness an increase in their organizations’ costs and employees’ performance reduction. Grounded in McClelland’s three needs theory, the purpose of this qualitative multiple case study was to explore strategies business leaders of SMEs use to retain employees. Participants were five business leaders from SMEs in Islamabad, Pakistan, who successfully used strategies to retain employees. Data were collected via semistructured …

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The Effects Of Personality On Obtaining Microloans For Small Business Owners In The United States, Luis Moncayo Jan 2021

The Effects Of Personality On Obtaining Microloans For Small Business Owners In The United States, Luis Moncayo

Walden Dissertations and Doctoral Studies

This study addressed the perceived negative individual characteristics that may precipitate failure of small business owners in securing microloans. The purpose of this quantitative, nonexperimental, correlational study was to examine how the personality traits of small business owners related to their ability to secure microloans for their business needs. Goldberg’s big five theory provided a framework for the study and aided in forming the research questions focused on the relationship between personality traits of the big five theory and the ability of small business owners to secure microloans for their business needs. A sample of 196 small business owners in …

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Strategies Used By U.S. Biotechnology Companies To Attain Fda Quality Compliance, Peter M. Ovwiovwio Jan 2021

Strategies Used By U.S. Biotechnology Companies To Attain Fda Quality Compliance, Peter M. Ovwiovwio

Walden Dissertations and Doctoral Studies

Up to 70% of U.S. businesses in the biotech industry received Food and Drug Administration (FDA) noncompliance citations in 2015. The effective implementation of quality management strategies may lead to improved quality compliance. The purpose of this qualitative multiple case study was to explore the strategies that quality compliance managers in biotech companies use to integrate and apply FDA product quality compliance requirements into their products’ quality compliance metrics. Deming’s strategic models for developing and implementing quality provided the conceptual framework for the study. The study participants consisted of five biotech quality compliance managers in the West region of the …

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The Relationship Between Transformational, Transactional, And Passive-Avoidant Leadership Styles And Small Business Sustainability, Ahmed Sedky Jan 2021

The Relationship Between Transformational, Transactional, And Passive-Avoidant Leadership Styles And Small Business Sustainability, Ahmed Sedky

Walden Dissertations and Doctoral Studies

Since 2010, more than 50% of the small businesses have failed to sustain profitable operations past the first year in business. Lack of sustainability is important to small business managers because it can lead to business closure. Grounded in the full range leadership theory, the purpose of this quantitative correlational study was to investigate the relationship between transformational, transactional, and passive-avoidant leadership styles, and small business sustainability. Survey data from 128 U.S. small business construction managers were analyzed using multiple linear regression. The results indicated no statistically significant relationship. A key recommendation is for small business managers to adopt transformational …

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Strategies For Sustainable Continuous Improvement Initiatives, Jason Williams Jan 2021

Strategies For Sustainable Continuous Improvement Initiatives, Jason Williams

Walden Dissertations and Doctoral Studies

Organizations implementing a continuous improvement (CI) initiative may see 30% or higher failure rates in sustaining a CI project. Supply chain leaders who lack specific strategies to sustain CI initiatives longer than 1 year risk financial and resource losses. Grounded in total quality management, the purpose of this qualitative single case study was to explore strategies supply chain leaders use to sustain CI initiatives beyond the 1st year. The participants consisted of six supply chain leaders from one supply chain distribution organization located in the Midwest region of the United States who successfully implemented CI initiatives. Data were collected from …

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Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia Jan 2021

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

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Strategy Management For Guyana’S Public Investment Projects Fulfillment, Rosco Horace Greene Jan 2021

Strategy Management For Guyana’S Public Investment Projects Fulfillment, Rosco Horace Greene

Walden Dissertations and Doctoral Studies

The public sector investment program (PSIP) hinges on the proper alignment of government strategies with project outcomes. The contingency theory offers insights for alignment in adopting the best project management approach. Yet, some of Guyana’s PSIP managers struggle with alignment for the success of their projects. Using the contingency theory, the purpose of this qualitative multiple case study was to explore strategies PSIP managers used to align project outcomes with government strategies. Data collection was through the reviewed documentation and semistructured interviews with five successful managers who work for four project-based organizations in Demerara/Mahaica, Guyana. Yin’s 5-step process was used …

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Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning Jan 2021

Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning

Walden Dissertations and Doctoral Studies

Employee turnover can be costly; estimates for recruiting and training new hires are between 90% and 200% of the employee's annual salary. Understanding employee intent to leave is critical for managers to reduce turnover rates. Grounded in Herzberg’s two-factor model, the purpose of this quantitative correlational study was to examine the relationship between federal government agency employees' perception of their work experience, employee perception of supervisors, and employee intent to leave. Secondary data from 359,120 completed surveys from the 2020 Federal Employee Viewpoint Survey (FEVS) were analyzed. The results of the binary logistic regression were significant, X2 (359,120) = 17609.539, …

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Exploring 4-Year Business School Curriculum’S Relation To Graduates’ Hiring And Earnings, Richard A. Gayle Jan 2021

Exploring 4-Year Business School Curriculum’S Relation To Graduates’ Hiring And Earnings, Richard A. Gayle

Walden Dissertations and Doctoral Studies

In 2013, roughly 7% of college graduates under 25 could not find employment, and about 37% were underemployed. Public university tuition costs increased by 42% between 1999 and 2012, and 71% of college graduates have an average of $29,400 in outstanding student debt. Employers for several decades have complained about how higher educational institutions have failed to deliver graduates with developed nontechnical skills comprising (a) work ethic, (b) communication, (c) organization, (d) problem solving, and (e) teamwork. The purpose of this qualitative archival study was to assess and explore integrating the nontechnical skills that businesses require to hire graduates immediately …

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Strategies To Successfully Sustain Operations For Rural Micro And Small Enterprises, Katrina S. Chance Jan 2021

Strategies To Successfully Sustain Operations For Rural Micro And Small Enterprises, Katrina S. Chance

Walden Dissertations and Doctoral Studies

Only 50% of micro and small enterprises (MSEs) survive beyond the first 5 years. As a result, it is important rural MSE managers have successful strategies to sustain their business. Grounded in general systems theory, the purpose of this qualitative multiple case study was to explore successful strategies rural MSE managers use to sustain operations successfully beyond 5 years. Participants included five rural MSE managers in the southeastern United States who integrated sustainability strategies to avoid premature business failure. Data were collected from semistructured interviews and organizational documents, such as company reports, event flyers, image files, and social media platforms. …

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Impact Of Electricity On Industrial Output In Nigeria: A Systems Perspective, Chidi Vincent Ike Jan 2021

Impact Of Electricity On Industrial Output In Nigeria: A Systems Perspective, Chidi Vincent Ike

Walden Dissertations and Doctoral Studies

Lack of access to electricity, both in quantity and quality, has been a recurring problem in Nigeria. Scholars have investigated the relationship between electricity consumption and economic development with diverse outcomes, but they have not considered the subsystems that constitute the electricity delivery system. The purpose of this quantitative correlational study was to examine the relationship between monthly industrial output in Nigeria and available monthly power generation capacity, available monthly power transmission capacity, and monthly power distribution capability. Systems theory was the theoretical framework for this study. Data were collected on the monthly industrial output and operational data on electric …

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Mediated Effect Of Perceived Supervisor Support On Leader-Member Exchange Quality And Employee’S Commitment, Jeffery Proby Jan 2021

Mediated Effect Of Perceived Supervisor Support On Leader-Member Exchange Quality And Employee’S Commitment, Jeffery Proby

Walden Dissertations and Doctoral Studies

Social exchange relationship quality can influence an employee’s commitment to supporting continuous improvement (CI) initiatives. Researchers have established that leader-member exchange (LMX) quality and perceived supervisor support (PSS) can reduce employee commitment, affecting an organizational outcome. Based on the theoretical foundation of LMX quality theory, the purpose of this quantitative correlational study was to examine the relationship between the independent variables (LMX quality) and the dependent variable (affective commitment [AC]) through the mediated variable (PSS) and moderated mediation variable (workplace ostracism [WO]). Employee age, gender, tenure with the company, ethnicity, certification level, and the manufacturing sector were control variables of …

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Retired Military Officers’ Length Of Service And Loss Of Social Identity In Second Careers, Moriah Elizabeth Thomas Jan 2021

Retired Military Officers’ Length Of Service And Loss Of Social Identity In Second Careers, Moriah Elizabeth Thomas

Walden Dissertations and Doctoral Studies

Many past researchers have reported problematic issues and challenges with militarypersonnel transitioning to civilian life and to the civilian workplace. The purpose of this qualitative study was to explore the lived experiences of 20 retired military officers who had between 24 and 42 years of military service regarding how they may have experienced the losses of social identity and organizational socialization and how those losses may have impacted their second careers in civilian organizations. Data for this study were collected via semistructured interviews and the use of interview protocols. The conceptual framework consisted of a combination of social identity theory …

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Duration, Control, And Success Factors Of Nigerian Public Infrastructure Projects, Gloria Chinwe Ezeoke Jan 2021

Duration, Control, And Success Factors Of Nigerian Public Infrastructure Projects, Gloria Chinwe Ezeoke

Walden Dissertations and Doctoral Studies

In Nigeria, many infrastructural projects are abandoned before completion, representing a failure on the part of the federal, state, and local governments. There is currently an incomplete understanding of the interwoven causes of Nigerian public project failures. The purpose of this quantitative correlation research was to evaluate the relationships between project duration, control, and success. Project and control theories were the theoretical underpinnings of the study. The two predictor variables were project duration and project control, with the criterion variable being project success. A survey was administered to 74 project management professionals, construction workers, and other stakeholders in the Nigerian …

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Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

Low employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

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Financial Strategies To Sustain Small Businesses Beyond 5 Years, Sandra Elizabeth Siddons Jan 2021

Financial Strategies To Sustain Small Businesses Beyond 5 Years, Sandra Elizabeth Siddons

Walden Dissertations and Doctoral Studies

Inadequate financial knowledge and planning have frequently led to small business failures. Small business owners (SBOs) who lack financial strategies to sustain their organizations may contribute to the estimated closure of 50% of new small businesses, found frequently occurring within the first 5 years of formation. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore financial knowledge and skills SBOs successfully used in support of long-term sustainability. The participants were five SBOs who used financial decision-making strategies to sustain their small business beyond 5 years in Northern Illinois. Upon completion of data …

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Workplace Psychosocial Factors, Perception Of Organizational Support, And Congregate Workers’ Quality Of Life, Claudine Alicia Cousins Jan 2021

Workplace Psychosocial Factors, Perception Of Organizational Support, And Congregate Workers’ Quality Of Life, Claudine Alicia Cousins

Walden Dissertations and Doctoral Studies

Congregate care organizations employ workers across various environments from shelters, group homes, long-term care homes, and correctional facilities. Congregate care workers in the developmental services sector face numerous risks that affect their quality of life due to workplace stress from daily interactions with individuals with intellectual disabilities and organizational demands. Workers’ perception of the support received from their organization may further impact their quality of life. The purpose of this quantitative study, guided by organizational support theory, was to examine the relationship among the independent variables of workplace psychosocial factors (defined as vicarious trauma, compassion fatigue, mental stress, or burnout), …

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Corporate Social Responsibility In The United States And Nigeria, Olatokunbo Ahmed Wilfred Tijani Jan 2021

Corporate Social Responsibility In The United States And Nigeria, Olatokunbo Ahmed Wilfred Tijani

Walden Dissertations and Doctoral Studies

A recent spate of violations uncovered by international regulators has suggested an emerging social problem that the current corporate social responsibility (CSR) credibility paradigm could be decoupling between theory and practice. This development has left most stakeholders deliberating if CSR in practice is aligned with CSR in theory. This correlational research study empirically tested the CSR theory, positing improved corporate social performance (CSP) and corporate financial performance (CFP); and stakeholder theory, positing quid pro quo correlation between multinational corporations (MNCs) and their stakeholders. The purpose of this study was to identify if there is a positive association between the corporate …

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Strategies To Implement Social Media Marketing In Small Businesses, Theodora Ijang Nyamboli Jan 2021

Strategies To Implement Social Media Marketing In Small Businesses, Theodora Ijang Nyamboli

Walden Dissertations and Doctoral Studies

The lack of consumer engagement can have adverse effects on business outcomes. Small business managers (SBMs) and owners who fail to engage consumers are at a higher risk of failure. Rooted in the theory of diffusion of innovation theory, the purpose of this qualitative exploratory multiple case study was to explore strategies SBMs use to develop and effectively implement marketing strategies to improve consumers' engagement. The participants comprised six business managers of six successful small businesses in Maryland who effectively used social media marketing strategies to engage consumers for at least 5 years. Data were collected via semi-structured interviews and …

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Measuring Transformational Leadership, Employee Engagement, And Employee Productivity: Retail Stores, Shamika Schumane Desilva Jan 2021

Measuring Transformational Leadership, Employee Engagement, And Employee Productivity: Retail Stores, Shamika Schumane Desilva

Walden Dissertations and Doctoral Studies

Retail stores are less profitable because of poor productivity from disengaged employees. Retail store leaders must prioritize employee productivity, as low productivity can negatively impact business performance with financial consequences. Grounded in transformational leadership theory and the theory of work engagement, the purpose of this quantitative correlational study was to examine the relationship between transformational leadership, employee engagement, and employee productivity in retail stores. Survey responses were collected from 119 nonmanagerial employees in the retail sector in the eastern United States. The results of the multiple linear regression analysis indicated the model was statistically significant, F(7, 112) = 35.149, p < .01, R2 = .69. The only two significant individual predictors were individual consideration (t = 4.10, p < .01) and vigor (t = 5.36, p < .01). A key recommendation is for retail store leaders to enact strategies promoting vigor- employees who work with high energy and effort levels, and to employ a transformational leadership style, particularly showing employees individualized consideration. Creating such a positive working environment for employees will improve their productivity. Implications for positive social change include the potential for retail managers to increase competitiveness for retail stores. The success of retail businesses, driven by improved worker productivity, may ensure financial stability for workers, families, and communities.

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The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark Jan 2021

The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark

Walden Dissertations and Doctoral Studies

When women experience intimate partner violence (IPV), subsequent effects could impact their performance in the workplace, including physical illness, absenteeism, lack of focus, financial hardship, and other problems. Little information is available, however, as to whether there are long-term negative effects on the victims’ employment. The purpose of this quantitative study was to compare long-term job success as measured by the dependent variables of job satisfaction, unemployment, underemployment, and job stability among women who have experienced IPV in the past and those who have not. Trauma theory provided the framework for this study. Participants were recruited from women’s organizations and …

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Succession Planning Strategies For Small Family-Owned Businesses, Samuel Buckner Jr Jan 2021

Succession Planning Strategies For Small Family-Owned Businesses, Samuel Buckner Jr

Walden Dissertations and Doctoral Studies

Some business owners lose young, skillful midlevel leaders to competitors because of limited training to prepare a potential successor for senior leadership roles. Family business owners lack succession strategies to transfer business operations to a junior leader that can lead to business closure and increased community unemployment. Using the transformational leadership framework, the purpose of this multiple case study was to explore the succession planning strategies that small family-owned business owners use to train the next generation of leaders in the southeastern region of the United States. The data sources included a semistructured interview with two business owners and leadership …

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Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo Jan 2021

Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo

Walden Dissertations and Doctoral Studies

Customer relationship management (CRM) software implementation fails in thepackaging industry because of ineffective CRM implementation strategies. Effective strategies for CRM software implementation are essential to CRM managers for improving CRM project success rates. Grounded in Kano’s customer satisfaction theory, the purpose of this qualitative multiple case study was to explore the strategies CRM managers in the packaging industry used to operate a profitable business. Data were collected through semi-structured interviews and documents of CRM strategies. Participants were four CRM managers located in Illinois who had a minimum of 10 years of successfully managing CRM systems with high success rates. Data …

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Leadership Strategies Of Successful Women-Owned Businesses In Cameroon, Henry Ntoko Ajieh Jan 2021

Leadership Strategies Of Successful Women-Owned Businesses In Cameroon, Henry Ntoko Ajieh

Walden Dissertations and Doctoral Studies

Lack of leadership skills in women-led businesses can result in high business failure rates. Women business owners who do not know how to improve their leadership skills could face difficulties succeeding in business. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies that women business owners in the events planning business use to improve leadership skills to succeed in business beyond 5 years. The participants included five women in the events planning business in Cameroon, Central Africa, who successfully developed strategies to improve leadership skills to succeed in business beyond 5 years. …

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Microfinance For Smallholder Farmers: The Lived Experience Of Borrowers In Akaki, Ethiopia, Amsalu Alemayehu Gutema Jan 2021

Microfinance For Smallholder Farmers: The Lived Experience Of Borrowers In Akaki, Ethiopia, Amsalu Alemayehu Gutema

Walden Dissertations and Doctoral Studies

Microfinance was intended to help smallholder farmers (SHFs), but the results have been disastrous for some individuals who have been unable to repay loans, often displacing them from their land. A lack of understanding of the lived experiences of borrowers complicates a full analysis of microfinance as a tool for poverty alleviation. The purpose of this qualitative descriptive phenomenological study was to explore the lived experiences of SHF borrowers in Akaki District, Ethiopia, related to microfinance loan repayment decisions. Habermas's critical social theory, which divides the social world into lifeworld and system, was the conceptual framework for the study. The …

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The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White Jan 2021

The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White

Walden Dissertations and Doctoral Studies

The pharmaceutical industry relies heavily on sales to stimulate growth, support research and development, and remain solvent. A review of the literature revealed there is limited insight on the impact of interpersonal skills on sales performance. This study addressed the role of interpersonal skills in a pharmaceutical salesperson’s performance in terms of total sales income, which includes salary, bonuses, and commissions. Gardner’s (1983) multiple intelligences theory, specifically interpersonal skills, served as the study’s framework. The Conversational Skills Rating Scale (CSRS) was used to assess interpersonal skill level. Additionally, the relationship between salesperson tenure and the number of sales meetings attended …

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Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia Jan 2021

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

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Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White Jan 2021

Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White

Walden Dissertations and Doctoral Studies

Lack of effective leadership strategies contributes to a reduction in employee engagement and productivity. Managers are concerned about the lack of effective leadership strategies because it negatively affects employee engagement and productivity, reducing organizational growth. Grounded in Bass’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective leadership strategies used to enhance employee engagement and increase productivity. Five managers from an electric cooperative in Northwest Florida who implemented effective leadership strategies participated in the study. Data were collected using semistructured interviews and a review of organizational documents. Data were analyzed using Yin’s five-step approach. …

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Effect Of Servant Leadership On Job Satisfaction In Nigerian Mortgage Banks, Adedayo Aderemi Olatunbode Jan 2021

Effect Of Servant Leadership On Job Satisfaction In Nigerian Mortgage Banks, Adedayo Aderemi Olatunbode

Walden Dissertations and Doctoral Studies

AbstractSeveral researchers examined the relationship between servant leadership and job satisfaction in organizations and reported a significant positive correlation between the two variables. However, the generalizability of these results was limited because 97% of the studies were conducted in the West and China, and none were conducted in Nigeria or in mortgage banks. The purpose of this nonexperimental, quantitative, correlational study was to examine the relationship between servant leadership and job satisfaction in a high-power distance culture, specifically in the mortgage bank industry in Nigeria. The theoretical frameworks were the leader-member exchange theory and motivation-hygiene theory. The research questions addressed …

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Strategies For Successful Implementation Of Flexible Workplace Policies In The Middle East, Vida Moradinasab Jan 2021

Strategies For Successful Implementation Of Flexible Workplace Policies In The Middle East, Vida Moradinasab

Walden Dissertations and Doctoral Studies

Flexible work schedules and remote workplace policies can increase employees’ job satisfaction, health, and productivity; however, approximately 70% of the organizational leaders fail to implement their innovative strategies successfully. Grounded in the factor-oriented conceptual framework proposed by Pryor, Anderson, Toombs and Humphrey, the purpose of this single case study was to explore strategies 7 knowledge workers of financial and accounting services in the Middle East use to implement flexible work policies in their organizations successfully. Semi-structured interviews were conducted through phone and video conferencing, and documents were reviewed to verify data. Thematic analysis and data triangulation between interviews and documents …

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