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May 2021 Newsletter, Haworth College Of Business

Haworth College of Business News

• Jessy Mutombo: Going the extra mile
• WMU students take third place in national advertising competition
• WMU's Spring 2021 magazine available online
• Podcast demystifies behavior change strategies to promote public health
• 2021-22 Business Broncos—Ready, Set, Go.
• Western's Army ROTC again recognized with top cadet in state
• Product design student a featured artist at Chicago Museum of Science and Industry
• Trustees approve plan simplifying WMU's tuition pricing model

Employee Retention Rate, Lila Sorenson

School of Professional Studies

This paper addresses the following problem regarding low employee retention rates in non-profit mental health organizations, specifically at NFI. The problem at hand is that majority of staff at NFI have an average length of stay of one year or less. The purpose of this paper is to address the current problem and hypothesize factors that could impact the low retention rates. Additionally, the purpose of the paper is to brainstorm potential solutions regarding the low retention rates and suggestions of how to implement the solutions. The documents contained in this paper include data analysis of employee average length of …

Lean Production And Operational Performance: The Influence Of Organizational Culture, Rick Hardcopf, Gensheng (Jason) Liu, Rachna Shah

Management Faculty Publications

The use of lean production methods to drive sustainable competitive advantage has been a cornerstone of worldwide manufacturing strategy since the early 1980’s. Unfortunately, success from using lean has been mixed. Some researchers suggest that contextual variables play a central role in explaining the inconsistent results. This study evaluates the role of one critical contextual variable, organizational culture, in realizing operational improvements from lean. We investigate the influence of four distinct organizational cultures, as well as a hybrid culture and a firm’s ability to be culturally ambidextrous, on the relationship between lean and operational performance, as measured by cost, quality, …

Predicting The Financial Vulnerability Of U.S. Public Charities: A Test Of The Tuckman-Chang Model, Alesha L. Graves

Doctor of Business Administration (DBA)

Charitable organizations are significant contributors to the U.S. economy, and Americans invest billions of dollars into these organizations through their donations. Without these organizations, additional pressure would be placed on governmental agencies to provide certain services or those services would not be provided at all, indicating that these organizations’ long-term survival is necessary. In 1991, Tuckman and Chang published the seminal work on the financial vulnerability of nonprofit organizations and presented a model that describes a financially vulnerable organization. Subsequent studies of this model indicate that the model is predictive; however, those studies did not utilize an actual financial shock. …

Workforce Analyses Using Combined Human Resources And Child Welfare Data, Quality Improvement Center For Workforce Development

Workforce Analytics Resources

When conducting workforce analyses, it can be valuable to capitalize on data from both human resources (HR) databases and child welfare (CW) information systems. Each can be useful on their own, but additional information can be learned when the two types of data are connected. There are two primary uses of combined HR and CW data:

1. CW data can serve as objective measures of employee job performance, which is one of the most important workforce outcomes to measure, particularly when examining the effectiveness of various workforce decisions and practices.
2. CW data can provide useful contextual information for studying workforce outcomes. …

Workforce Metrics, Quality Improvement Center For Workforce Development

Workforce Analytics Resources

Calculating and tracking workforce metrics is a valuable way to assess workforce needs and examine workforcerelated processes, interventions, and outcomes. This resource includes over 90 metrics related to recruitment and selection, education, work hours, work arrangements, caseload capacity, supervision, career development, performance, turnover and tenure, and costs. Note that these metrics are not universal, and many other variations exist elsewhere. These have been selected or developed based on their applicability to the child welfare workforce.

Creating A Workforce Analytics Team (Video), Quality Improvement Center For Workforce Development

Workforce Analytics Resources

When conducting workforce analytics, it can be helpful to adopt a team approach and involve various experts and stakeholders, each of which can make a valuable contribution.

The Big Picture

• Ensure that you have the commitment and buy-in from leaders who control the agency’s budget and policies.
• Team membership may vary depending on the analytics goals and the stage of the work, but potential participants include representatives from agency leadership, Human Resources (HR), child welfare, Information Technology (IT), and training.
• It’s likely that no one person is going to possess all the skills needed; building a strengths-based, interdisciplinary team can …

Predictive Modeling For Real Estate Days On Market, Jeffrey Brann

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

Many forms of property valuation exist but estimation models for duration on market are not as common. This Paper examines a variety of variables as well those that would be found in a hedonistic valuation model and applies them to a predictive model estimating a property’s duration on market. A brief real estate market analysis is also provided regarding Cache County, Utah to give better clarity as to the environment in which this predictive model is performing.

Creating A Personal Board Of Directors – Bring On The Advice And Coaching!, Carol Wittmeyer

Business Faculty/Staff Publications

This is the second in a series of articles on developing professional and personal advisory networks.

The last article, “It Doesn’t Have to be Lonely at the Top – Advisory Boards Can Help You Make Effective Decisions” (Shoe Retailing Today, March/April 2021), focused on the potential impact of governing boards to help businesses make the most effective decisions possible. This article focuses on how that same strategy can be used at the individual level, that is, how one can create a personal board of directors.

Technology In Accounting: A Qualitative Study Of Undergraduate Preparedness, Alyssa Dingus

Undergraduate Honors Theses

Throughout history, technology has had a major impact on every profession and how certain tasks are performed. In recent years, technology has accelerated at an astonishing rate causing a total shift in the valuable skillsets of young professionals. Accounting is no exception to this shift and, as technology continues to advance, emerging accounting professionals will no longer be expected to enter the workforce only with basic pen-and-paper accounting knowledge. Instead, they will also be expected to possess analytical skills and be prepared to apply and learn the newest technology on the market. However, the traditional accounting curriculum does not focus …

Etsu's Accounting Program: Creating Cpas, Christopher Jones

Undergraduate Honors Theses

Becoming a Certified Public Accountant (CPA) is the goal of many aspiring accountants. Universities and colleges prepare students to gain the necessary skills to pass this certification exam; however, the CPA exam is increasingly difficult, and students continuously struggle trying to pass all four parts of the CPA exam. The goal of this research project is to gain a better understanding of how ETSU can better prepare students to become CPA exam ready, since this certification leads to increased job opportunities, pay, etc. A survey was sent out to 90 previous graduate students at ETSU with both multiple choice and …

Analysis Of The Evolutaion Of Scope Management And Needs Identification In Agile Methodologies, Nolan B. Scott

Honors Theses

Identifying stakeholders, identifying metrics, and analyzing specific aspects of agile development. This has led to a variety of questions around scope management such as "How do scope changes impact the velocity throughout the course of a project?", "What factors help determine the overall viability of adopting different scope measures?", and "What are the roles of project owners and managers in facilitating scope changes in project cycles?" This research encompasses a review of previous literature, an analysis of structured project progression, and semi-structured interviews in order to investigate the evolution of scope management and needs identification in agile methodologies.

Ethical And Sustainable Cosmetics And Their Importance On Consumer Purchase Behavior, Warda Rawof

Undergraduate Honors Theses

“Sustainability is increasingly important to consumers as they consider not only the effects products they buy have on their personal health, but also the impact they have on our wildlife, soil, and the people who work at every level of the supply chain. As climate change has moved from a future concern to a present reality, going green has become a driving force for innovation in every industry, including beauty” (Linkage, 2020). The importance of ethical and sustainable products is on the rise in the beauty industry, it is becoming increasingly apparent that having ethical and clean products are important …

The Impact Of Fresh Eyes: How A Change In The Engagement Team Impacts The Reporting Of Internal Control Material Weaknesses, Hannah Elizabeth Richards

Finance and Real Estate Dissertations - Archive

Regulators have repeatedly debated mandatory auditor rotation. Proponents emphasize the benefits that a new auditor brings, specifically, improved independence and a fresh perspective, leading to higher quality audits. However, opponents argue that changing auditors is costly and impedes audit quality. The United States currently requires audit partner rotation, but it is not clear that partner change alone significantly impacts audit outcomes. In this dissertation, I provide evidence that the fresh perspective brought about by changes in the engagement team improves the detection and reporting of internal control material weaknesses (ICMW) after controlling for the likelihood of the existence of ICMW. …

Writing The Book Proposal For The Innovators: How Creative Mavericks Solve Tough Business Problems, Marsha M. Huber

Creativity and Change Leadership Graduate Student Master's Projects

This project presents the process I used to write the book proposal for The Innovators: How Creative Mavericks Solve Tough Business Problems. Acquisitions editor, Edward Stone, invited me to write a book on organizational creativity. Although a few older books are on the market, my book presents a comprehensive view of creativity with two parts. Part 1 covers the creative process, and Part 2 teaches the creative methods. I used mind maps to organize each chapter of the book proposal. The final outcome of the Master’s project is the table of contents that I submitted to Edward Stone and the …

Retail Trading And Stock Volatility: The Case Of Robinhood, Cooper Jones

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

We examine the relation between Robinhood usership and stock market volatility. We show that daily fluctuations in Robinhood usership, which is used to proxy retail trading, significantly influence various measures of volatility. These results might suggest that Robinhood users contribute to noise trading as they are generally individuals trading on name recognition, media coverage, popularity, and familiarity of products, rather than on fundamental values. In our empirical approach, we find that the percentage increase in Robinhood usership Granger causes increases in daily stock volatility.

The Effects Of Bank Lobbying And Elections Surprises, Gregory Logan Tarbet

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

This paper examines the stock market reaction to banks that lobby relative to banks that did not lobby in the period around the November 9, 2016, U.S. presidential election. Using three different methods of event studies to calculate the cumulative average return, we find that lobbying in banks has a meaningful relationship to an abnormal increase in those firm’s stock prices. Then we attempt to control for both the systemic importance and size of these institutions by performing cross-sectional regressions that include matched size, and the systemic nature of the banks. The results suggest that a heavily regulated industry such …

Effects Of Retail Case Environment And Led Lighting Temperature On Color Of Ground Beef Patties, Mesa Kutz

Animal Science Undergraduate Honors Theses

The objective of this study was to explore different type of retail cases and case environments, primarily lighting, to quantify the impact on shelf life. Coarse ground 80:20 beef from a local retail establishment was acquired between 7 and 10 d from the box date and fine ground through a 9.5 mm grinder plate, and then formed into 150.25 g patties with an automatic patty forming machine. Each patty was then individually packaged in PVC-overwrap packages and randomly assigned to one of the four different treatments: open, multideck cases with 3000 K lighting (OPEN3000),open 3500 K lighting (OPEN3500),enclosed, …

Application Of Interpretable Machine Learning In Flight Delay Detection, Afroza Hossain

Information Systems & Operations Management Theses - Archive

Precise flight delay prediction is vital for the airline industries and passengers. This thesis focuses on applying several machine learning and auto-ML techniques to predict flight delays. A flight delay is said to occur when an airline lands or takes off later than its scheduled arrival or departure time, respectively. Conventionally, if a flight's departure time or arrival time is greater than 15 minutes than its scheduled departure and arrival times respectively, then it is considered that there is a departure or arrival delay with respect to the corresponding airports. Notable reasons for commercially scheduled flights to be delayed are …

An Inclusive Leadership Model To Integrate Organizational Dynamics, Change Management, Change Leadership, And Diversity And Inclusion Needs For The Successful Implementation Of Business Transformations, Jarrod A. Combs-Harris

Full-Text Theses & Dissertations

This paper explores Change Management and Change Leadership theories in-depth, along with an analysis of how Diversity and Inclusion drivers play a significant role in how businesses can sustain successful transformations. In the past, experts focused on how change initiatives can help transform businesses on a macro level, regardless of employee factors. In most recent times, the world has evolved to include diversity and inclusion initiatives that will consider broader perspectives from communities who were once silent.

Historically, change management theories of yesteryear focused on how to execute change in a myriad of ways. Some theories were more tactical in …

A Comprehensive Analysis Of Trader Joe’S: Exploration From National And Omaha Metropolitan Perspectives, Natalie R. Bauermeister

Theses/Capstones/Creative Projects

Trader Joe’s started in 1967 when founder Joe Coulombe became inspired to provide local Pasadena residents a refreshing grocery store experience. Aimed at the young college student crowd, his idea quickly grew into a chain of successful grocery stores. The concept was simple: private label products cut out the middleman to keep prices fair, and the floor space compacted to feel like a local market experience. With a nautical theme to match the casual and outgoing feel of the stores, customers have flocked to Trader Joe’s stores around the country for the “wow” experience only found within those walls. Fast …

Wonderfully Made In The Making: A Strategic Recommendation For Growth Opportunities, Kayley Scott

Theses/Capstones/Creative Projects

I was partnered with a local non-profit organization, called Wonderfully Made, to identify and solve a strategic problem they are experiencing. Wonderfully Made is focused on serving girls of color with special needs. I analyzed internal resources and weaknesses and I researched external factors that affect them. I found that Wonderfully Made needed to explore growth opportunities through a strategic alliance with a college organization, ideally an NPHC sorority at UNO. This would create a mentorship opportunity for the participants in the organization. It would also create growth with minimal time and resources needed from Wonderfully Made’s busy board. If …

A Sweet Future For Sugar Makery: A Deeper Dive Into Small Business Consulting, Samuel Lauritsen

Theses/Capstones/Creative Projects

This case study investigates a local candy store in Glenwood and Council Bluffs Iowa. Processes, consistency and concise planning promoted the rapid growth of Sugar Makery into two locations in three short years. Results from the analyses indicate that the main problem facing Sugar Makery is sustaining its differentiated strategy from new industry entrants, key recommendations to sustain its success are presented. Every company has its own strengths, weaknesses, opportunities, and threats. The key is identifying each to be able to capitalize on competitive advantages, mitigate the damage done by weaknesses, take advantage of opportunities and create plans to avoid …

Equity Fund Monthly Report, May 2021, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.

Debiasing A Decision Maker Facing Supply Uncertainties In A Newsvendor Setting, Alan William Zeller

Dissertations and Theses Collection (Open Access)

Companies must be prepared to manage uncontrollable events that will disrupt their supply chain and add uncertainty to their inventory models.

This thesis first studies the effect of different types of supply disruption risks on the ordering performance of profit-maximizing decision makers in a newsvendor setting.

Then, this thesis aims at extending the literature on the newsvendor model in studying the effect of a Decision Support System and the effect of a Secondary Task on the ordering performance of profit-maximizing decision makers who face supply uncertainties in a newsvendor setting.

Finally, implications for scholars and practitioners are discussed.

2021-May-01-Enjoy Retirement, University Marketing And Communication, East Tennessee State University

ETSU News

Congratulations to the following members of the East Tennessee State University family who retired in April.  Thank you for your service!

Joy C. Hoover – Executive Aide, Center for Advisement and Student Excellence, College of Arts and Sciences, 4 years of service

Cheryl Garby Moore – Research Specialist, Biomedical Sciences, 18 years of service

Published May 2021 as part of the Accent email newsletter for faculty and staff.

2021-May-01-Etsu Class Of 2021 Spring Commencement, University Marketing And Communication, East Tennessee State University

ETSU News

Final ceremony Sunday, May 9

JOHNSON CITY (May 8, 2021) – East Tennessee State University continued its four-day Commencement celebration on Saturday as degrees were presented to graduates of the colleges of Nursing, Public Health, and Clinical and Rehabilitative Health Sciences and the Clemmer College.

Throughout the weekend, degrees are being conferred to over 2,000 students.  In addition, the university held a special ceremony on Friday at 10 a.m. honoring the Class of 2020 graduates.  Due to the COVID-19 pandemic, degrees were conferred to these students in virtual ceremonies, but yesterday they had the opportunity to don their cap and …

2021-May-01-1911 Society - Class Of 2021, University Marketing And Communication, East Tennessee State University

ETSU News

11 members of the Class of 2021

JOHNSON CITY – Eleven members of the Class of 2021 who have distinguished themselves for academic excellence, service and leadership at East Tennessee State University have been inducted into the 1911 Society.

1911 Society - Class of 2021

Named in commemoration of the year when ETSU was founded, the 1911 Society recognizes the university’s most notable graduates from undergraduate, graduate and professional programs. The selection committee evaluates applicants on academic achievement; sustained service; honors, awards, recognitions, publications and presentations; demonstrated leadership; work experience, such as study abroad, internships, externships and clinicals; and personal …

2021-May-01-Going Places, University Marketing And Communication, East Tennessee State University

ETSU News

ETSU welcomes the following employees who recently joined the university: 

Thomas Bauer is an information security engineer in Information Technology Services. He was previously a security analyst with Affinity Tech Solutions.

Mark D. Christian is a police officer in Public Safety. Before coming to ETSU, he was a deputy in the Carter County Sheriff’s Office. He holds a bachelor’s degree in criminal justice from Bethel University.

Devin Clark is a dispatcher in Public Safety. He holds a B.S. degree in exercise science from ETSU.

Crystal Harrell is a career specialist with the Center for Community Outreach. She holds a B.S. …

2021-May-01-Grad Students Conclude Cdc Mascup Study, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY — A team of graduate students from East Tennessee State University College of Public Health have been busy placing Johnson City on the map as they conclude four months of local observations for the Centers for Disease Control and Prevention’s (CDC) national MASCUP! study. 

Under the direction of Dr. Sam Pettyjohn, research assistant professor, ETSU is one of 66 locations nationwide chosen to assess mask wearing behaviors at U.S. colleges and universities as part of a larger “Mask Adherence Surveillance at Colleges and Universities,” or MASCUP!. Students have collected field data gathered on and off campus.

Since February, …