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2021

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Full-Text Articles in Business

The Media Report: Media & Entertainment Data In America 2016 To 2022, Nelson Granados, Amy Zwagerman, Ben French Dec 2021

The Media Report: Media & Entertainment Data In America 2016 To 2022, Nelson Granados, Amy Zwagerman, Ben French

Graziadio Working Paper Series

No abstract provided.


Customer Satisfaction Index Of Singapore 2021: Q3 Results, Institute Of Service Excellence, Smu Dec 2021

Customer Satisfaction Index Of Singapore 2021: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s 15th year of measurement.


College Street Journal (December 2021), College Of The Holy Cross Dec 2021

College Street Journal (December 2021), College Of The Holy Cross

College Street Journal

College Street Journal serves as a student platform for business-related news, opportunities and resources at Holy Cross. Readers will discover a broad range of important topics from relevant news and economic issues, career development opportunities and advice, as well as Ciocca center and campus-wide opportunities to grow outside of the classroom.

Highlights of this issue include the Facebook rebrand, travel, supply chain issues, the auto industry, an alumni interview with Ted Lynch and a faculty editorial.


Social Inflation: Rising Tides In The Insurance Markets, Noah E. Heim Dec 2021

Social Inflation: Rising Tides In The Insurance Markets, Noah E. Heim

University Honors Program

Social inflation, despite its relative recency, has been a strong concern for some of the largest insurance carriers in the world. With claims costs increasing across broad markets, especially in casualty markets, insurers are racing to find the reason why. Increased claims costs can result in a number of negative effects on both insurance carriers as well as insurances buyers. Social inflation seems to be a key driver of these increased costs. Doing a deep dive into the validity of this claim and studying some potential causes as well as markets in which social inflation is occurring has led to …


Applying Artificial Intelligence In The Hotel Industry: Exploring Perspectives Of Employees, Logan O'Hara Dec 2021

Applying Artificial Intelligence In The Hotel Industry: Exploring Perspectives Of Employees, Logan O'Hara

Human Nutrition and Hospitality Management Undergraduate Honors Theses

Robots, Artificial Intelligence, and Service Automation, or RAISA, has become increasingly accessible and affordable for a wider demographic of businesses, including hospitality operations, to implement over the last couple of decades. Especially over the past five years, we’ve seen a significant surge of interest in automating within the service industry and a coupled sense of uneasiness that this technological development would in turn displace the human workers, due to factors such as cost of labor and perceived removal of human error; however, this thesis will posit that automation is most effectively used by augmenting the capabilities of the present workforce. …


Determining The Psychosocial Needs Of The Nurses Of Covid-19 Patients, Allison Stevens Dec 2021

Determining The Psychosocial Needs Of The Nurses Of Covid-19 Patients, Allison Stevens

ATU Theses and Dissertations 2021 - Present

Nurses are a vital element of the COVID-19 healthcare crisis and have been since the beginning of the COVID-19 response. The professional strain put on nurses included, but is not limited to: changing professional roles, rapidly changing policies and procedures, an influx of patients—particularly of high acuity, and change in workplace morale. However, nurses also had to carry the burdens of living as a member of society, family member, friend, community member, and above all, simply as a person surviving a pandemic themselves. With all of the stressors nurses have endured, it stands to reason that their psychosocial needs have …


Perceptions Of High Achieving High School Students Regarding The Professionalization Of Teaching And Their Interest In Becoming Teachers, Jonathan Crossley Dec 2021

Perceptions Of High Achieving High School Students Regarding The Professionalization Of Teaching And Their Interest In Becoming Teachers, Jonathan Crossley

ATU Theses and Dissertations 2021 - Present

This study was designed to highlight the factors that contribute to high-achieving high school students not deciding to join the teaching profession. There is growing evidence to indicate that the teaching profession is comprised mostly of educators in their first five years in the profession and educators with more than 25 years of teaching experience. Increasing numbers of educators are leaving the profession within their first five years in a classroom. On the other end of the spectrum, as teachers with more than 25 years of experience ultimately retire, the question remains about the viability of the profession for younger …


Fixed Income Fund Report, December 2021, Bryant University, Archway Investment Fund Dec 2021

Fixed Income Fund Report, December 2021, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.


Equity Fund Monthly Report, December 2021, Bryant University, Archway Investment Fund Dec 2021

Equity Fund Monthly Report, December 2021, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.


Iba Oric Newsletter [Dec 2021], Office Of Research, Innovation & Commercialisation (Oric) Dec 2021

Iba Oric Newsletter [Dec 2021], Office Of Research, Innovation & Commercialisation (Oric)

ORIC Newsletter

In this issue:

Achievements:

  • Hive-ORIC Research and Consultancy Centralized Database
  • Cortex-Research Capacity Building Programme
  • Emerge: Faculty Video Profiling, Project of IBA-ORIC

National collaborations
International collaborations


Well-Being In Metropolitan Nebraska: 2021 Nebraska Metro Poll Results, Rebecca J. Vogt, Heather Akin, Cheryl A. Burkhart-Kriesel, Bradley Lubben, L. J. Mcelravy, Timothy Meyer, Steven A. Schulz Dec 2021

Well-Being In Metropolitan Nebraska: 2021 Nebraska Metro Poll Results, Rebecca J. Vogt, Heather Akin, Cheryl A. Burkhart-Kriesel, Bradley Lubben, L. J. Mcelravy, Timothy Meyer, Steven A. Schulz

Nebraska Rural Poll

Most metropolitan Nebraskans believe they are better off than they were five years ago, are better off compared to their parents when they were their age and will be better off ten years from now. However, certain groups are more likely to be optimistic about their current situation and their expected future. Persons with higher household incomes are more likely than persons with lower incomes to think they are better off compared to five years ago, are better off compared to their parents when they were their age and will be better off ten years from now. And, persons with …


Exploring Progress With Supply Chain Risk Management During The First Year Of The Covid-19 Pandemic, Remko Van Hoek Dec 2021

Exploring Progress With Supply Chain Risk Management During The First Year Of The Covid-19 Pandemic, Remko Van Hoek

Supply Chain Management Faculty Publications and Presentations

Background: In response to calls for actionable research that considers ongoing pandemic risk dynamics, we explore how risks experienced and risk mitigation techniques used have changed during the first year of the pandemic. Methods: We used a survey and studied six cases; data were collected both at the start of the pandemic and one year into the pandemic. This paper offers the first empirical exploration of the first full year of the pandemic and provides data points from both early and one year into the pandemic. Results: Our findings indicate that not only are pandemic risks far from mitigated, several …


Examining The Current Role Of Out-Of-State Buyers In The Tri-Cities Within The Confines Of Residential Real Estate, Paul Arrowood Dec 2021

Examining The Current Role Of Out-Of-State Buyers In The Tri-Cities Within The Confines Of Residential Real Estate, Paul Arrowood

Undergraduate Honors Theses

We are seeing an influx of out-of-state buyers into Tennessee, and the Tri-Cities area specifically. As a major emerging housing market in the US, the Tri-Cities is being inundated by people from all states and walks of life seeking a better life in Appalachia. Although the reasons vary by person, many agree that political alignment, taxation levels, and the quietness of this area lends itself to population growth. While most members of the housing industry have noticed this uptick in out-of-state buyers, few have taken the time to analyze their own records or review the empirical evidence that is present …


Digital Brand Identity Design From A User Experience Perspective, Isaiah Harwood Dec 2021

Digital Brand Identity Design From A User Experience Perspective, Isaiah Harwood

Undergraduate Honors Theses

As a graphic designer and as a creative in general, my interest has always been in the conceptualization and execution of brand identities. I am most comfortable as a designer when I am working in the realm of art direction, and most of my design heroes and inspirations are legendary art directors and designers like Paula Scher, Paul Rand, and Michael Bierut. Logo and wordmark design in particular are among my favorite aspects of design, and finding ways to creatively apply these foundational aspects of a brand to each stage of the user experience is exciting to me. The stages …


Gospel Impact And Stewardship Tool (Gist): Visual Mapping To Discover Gospel Imperatives For Strategic Ministry Decisions, Martin Edward Lee Dec 2021

Gospel Impact And Stewardship Tool (Gist): Visual Mapping To Discover Gospel Imperatives For Strategic Ministry Decisions, Martin Edward Lee

Doctor of Ministry Major Applied Project

Lee, Martin Edward “Gospel Impact and Stewardship Tool: Visual Mapping to Discover Gospel Imperatives for Strategic Ministry Decisions.” Doctor of Ministry. Major Applied Project, Concordia Seminary, 2021. 260 pp.

This research project and the resulting Gospel Impact and Stewardship Tool (“GIST”) addresses congregational stewardship deficits from a systems perspective, with a shared-stewardship imperative for all leaders and members of a congregation, instead of focusing stewardship on the individual. The GIST Ministry Map provides a visual picture of how individual ministries are interconnected. This project illustrates how a learning environment, and the GIST visual ministry mapping process, help improve strategic decision-making …


How Name, Image And Likeness “Fit” In Sport Partnerships, Lane Wakefield, Kirk Wakefield, Jonathan A. Jensen, Greg Bennett Dec 2021

How Name, Image And Likeness “Fit” In Sport Partnerships, Lane Wakefield, Kirk Wakefield, Jonathan A. Jensen, Greg Bennett

Journal of Applied Sport Management

Sponsorship opportunities in college athletics have shifted dramatically as athletes have rights to name, image and likeness (NIL). NIL assets, once illegal for college athletes, are prime avenues for brands to reach college sports fans, the largest and most avid sports fan base in the US (Dosh, 2021). Our purpose is to evaluate how these changes “fit” into the overall sponsorship landscape and what will come next. With the impact on brands, properties and consumers over time, we narrow our discussion around “fit,” the most prevalent factor in academic sponsorship research (Wakefield et al., 2020)


Show Me The Money! A Review Of Current Issues In The New Nil Era, Windy Dees, Beth Cianfrone, Damon Andrew Dec 2021

Show Me The Money! A Review Of Current Issues In The New Nil Era, Windy Dees, Beth Cianfrone, Damon Andrew

Journal of Applied Sport Management

On July 1st, 2021, the National Collegiate Athletic Association (NCAA) approved an interim policy that would allow college athletes in every state to monetize their name, image, and likeness (NIL). This meant student-athletes could accept money for sponsorships and endorsements and maintain their eligibility, which was previously prohibited by the intercollegiate sports governing body (The Athletic Staff, 2021). The change is positive for student-athletes and the brands looking to market through them and their active social media platforms, but it does not come without issues or challenges. The purpose of this study is to, (a) review the theory …


Nil “Reform” Fails To Address The Ncaa’S Biggest Issue, Richard Southall, Mark S. Nagel Dec 2021

Nil “Reform” Fails To Address The Ncaa’S Biggest Issue, Richard Southall, Mark S. Nagel

Journal of Applied Sport Management

Do college sport stakeholders have the intellectual and moral courage to abandon the familiar and financially successful, but morally bankrupt and exploitative, collegiate model? The NIL "Reform," which effectively fails to address the NCAA's biggest issue, is explored in this article.


Hidden Consequences: Examining The Impact Of Nil On Athlete Well-Being, Hailey Harris, Natasha T. Brison, Marlene A. Dixon Dec 2021

Hidden Consequences: Examining The Impact Of Nil On Athlete Well-Being, Hailey Harris, Natasha T. Brison, Marlene A. Dixon

Journal of Applied Sport Management

With the NCAA's NIL policy changes, many athletes will likely need to solve the issue of brand management, with many of them assuming the role themselves. Taking on this role will likely lead to even more investment in their athlete identity (i.e., role engulfment), which has negative consequences for the athlete (Hatteberg, 2020). Guided by the literature on role engulfment, this article investigates the hidden effects NIL may have on collegiate athletes and their well-being, along with various branding and legal implications.


College Athletics And Disseminating Sports Betting Data, Ryan Rodenberg Dec 2021

College Athletics And Disseminating Sports Betting Data, Ryan Rodenberg

Journal of Applied Sport Management

The focus of this article is the interplay between college athletics and sports betting data dissemination, a near-future friction poised for litigation given concurrent issues involving name-image-likeness (NIL) rights and concentration of college sports via mega-conferences.


Optimising Cold Chain Asset Locations With Real-Estate Considerations: A China Perspective, Chaik Ming Koh Dec 2021

Optimising Cold Chain Asset Locations With Real-Estate Considerations: A China Perspective, Chaik Ming Koh

Dissertations and Theses Collection (Open Access)

This thesis explores the logistics costs optimization of a cold chain logistics network with a real estate perspective. This study draws on data and experience of a cold chain player in China. This study seeks to help users who are currently renting large amounts of warehouse space to quantitatively and systematically evaluate if they should construct their own warehouses and then do a sale-and-leaseback to achieve economic benefits. Using a computing optimization model, the study was able to find the optimized parameters of warehouse capacity, warehouse quality to build as well as the recommended existing network warehouses to use, to …


The Non-Fee Costs Of Grazing On Idaho State Grazing Leases, Dexton Lake Dec 2021

The Non-Fee Costs Of Grazing On Idaho State Grazing Leases, Dexton Lake

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

In 2018, Idaho became interested in assessing and raising the grazing fee for state grazing ground. The state commissioned a study to analyze the non-fee costs of grazing, but for various reasons the study was not completed. In 2021, a proposed adjustment was released by the Idaho Department of Lands to raise the fee. In a desire to obtain the non-fee costs of grazing for Idaho state leases and to get stakeholder input, the Idaho Farm Bureau Federation and a research team from Utah State University surveyed Idaho producers to obtain costs per AUM for eleven cost categories. These cost …


2021-December-01-Meet Pamela AvendañO-Rubi, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Meet Pamela AvendañO-Rubi, University Marketing And Communication, East Tennessee State University

ETSU News

Language is what ties everything and everyone together for Pamela Avendaño-Rubi, whose native language of Spanish has been the key to relationships and opportunities throughout her time at East Tennessee State University.

“I was born and raised in Mexico, and it wasn’t until maybe seven or eight years ago that I first learned English. That was the biggest thing ever,” said the senior pre-medical student. “So, I empathize with a lot of people for whom English is a second language, even the professors here who have English as a second language and they struggle to express themselves. I am able …


2021-December-01-Etsu Professor Writes About Masculinity, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Etsu Professor Writes About Masculinity, University Marketing And Communication, East Tennessee State University

ETSU News

Masculinity – what it means and how it came to be – has for years been a point of discussion on college campuses. More recently, the conversation has spread to the general public. The New York Times posed the question in 2019: what is “toxic masculinity?”


East Tennessee State University’s Dr. Elwood Watson is addressing these and other important questions in “Talkin’ to You, Bro!: Liberate your mind from the confusing, ambiguous messages of contemporary masculinity,” a book released earlier this fall. 


The book offers a new outlook on manhood in current culture, Watson said, and aims to help men …


2021-December-01-Etsu Health Partners With Healing Hands, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Etsu Health Partners With Healing Hands, University Marketing And Communication, East Tennessee State University

ETSU News

Healing Hands

From left, Dr. Amanda Stoltz and Dr. John Culp are among physicians from ETSU Health Family Medicine Bristol who have partnered with Helen Scott, director of Healing Hands Health Center, to provide health care to low-income and uninsured individuals in the region.

BRISTOL, Tenn. – ETSU Health’s Family Medicine Bristol clinic is providing even more health care to low-income and uninsured individuals through a partnership with Healing Hands Health Center.



Healing Hands, located at 245 Midway Medical Park, is a charitable medical and dental clinic that provides care to adults in Northeast Tennessee and Southwest Virginia. East Tennessee …


2021-December-01-Etsu Releases Annual Holiday Video, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Etsu Releases Annual Holiday Video, University Marketing And Communication, East Tennessee State University

ETSU News

Need a nudge to get in the holiday spirit? 


East Tennessee State University has released its annual holiday video, a parody of “Santa Baby” with the lyrics rewritten to “Santa Bucky.”


Making a festive appearance in the 2021 edition is Greyscale, one of ETSU’s best known a cappella ensembles. They perform a broad mix of music, including jazz and pop, and are well-known on campus and throughout the region.


ETSU President Dr. Brian Noland and First Lady Donna Noland are also part of the video, as is the university’s mascot, Bucky.


Parts of the video are shot at University Commons, …


2021-December-01-Etsu Scholars Publishing On Politics, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Etsu Scholars Publishing On Politics, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (Dec. 1, 2021) – Professors in the Department of Political Science, International Affairs & Public Administration at East Tennessee State University are producing important research.


Two faculty members published books this year. 


“These fine contributions to the discipline reinforce that our department is home to first-rate scholars doing important research,” said Dr. Colin Glennon, associate professor and chair of the department. “Our faculty model the essential role of the teacher-scholar, one who is deeply engaged with students in the classroom and salient research outside of it.”


 Dr. Frederick Gordon’s book, “The Damming of the Presidency: How Environmental …


2021-December-01-Meet Pamela AvendañO-Rubi, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Meet Pamela AvendañO-Rubi, University Marketing And Communication, East Tennessee State University

ETSU News

Language is what ties everything and everyone together for Pamela Avendaño-Rubi, whose native language of Spanish has been the key to relationships and opportunities throughout her time at East Tennessee State University.

“I was born and raised in Mexico, and it wasn’t until maybe seven or eight years ago that I first learned English. That was the biggest thing ever,” said the senior pre-medical student. “So, I empathize with a lot of people for whom English is a second language, even the professors here who have English as a second language and they struggle to express themselves. I am able …


2021-December-01-Paleontologists Discover Extinct Relative Of Tennessee State Wildflower, University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Paleontologists Discover Extinct Relative Of Tennessee State Wildflower, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (December 2021) – For Tennesseans, passion flowers are a point of regional pride, officially designated as a Tennessee state flower back in 1919. Now, a century later, paleontologists have found fossil evidence of an extinct Appalachian passion flower species, Passiflora appalachiana, previously unknown to science. 


This ancient species is unique to the fossil record of Tennessee, museum officials said, and it is proof that these flowers have adorned the local landscape for millions of years.


The fossils were found at the Gray Fossil Site, overseen by the Don Sundquist Center of Excellence in Paleontology at East …


2021-December-01-Tri-Cities Proclaims Friday 'Blue And Gold Day', University Marketing And Communication, East Tennessee State University Dec 2021

2021-December-01-Tri-Cities Proclaims Friday 'Blue And Gold Day', University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. —  The Tri-Cities may be lit up in a rainbow of colors for the holiday season, but, this Friday, the region is going all in on blue and gold. Leaders in Bristol, Jonesborough, Johnson City and Kingsport are all declaring Friday, Dec. 3, “Blue and Gold Day” in celebration of the East Tennessee State University football team’s run for the national championship. Mayors Mahlon Luttrell, Chuck Vest, Joe Wise, and Pat Shull are encouraging area residents to decorate homes, schools and businesses in blue and gold and wear the ETSU colors on Friday. 

“East Tennessee State University …