Business Commons^™

Analysis Of E-Complaints Regarding Hotel Restaurants During Covid-19 Process: The Case Of Antalya, Sevim Usta, Serkan Sengul

University of South Florida (USF) M3 Publishing

The study aimed to determine the customer complaints about hotel restaurants during the COVID-19 pandemic. The study was conducted in restaurants of 50 5-Star Hotels in Antalya, Turkey's most visited tourist destination. The authors consider that the findings of this study are important for comparing with the studies in current literature. Among the TripAdvisor reviews written in English between December 2019 and March 2021 on hotel restaurants, 300 complaints were detected. Of the 300 complaints, 825 content of complaint was determined. It was determined that the customer complaints are generally related to "average" services and that among the produced codes, …

Perceptions Of Teachers In Educational Institutions Regarding The Principles Of Teaching Professional Ethics, Gulsah Aki, Nejat Ira, Hasan Arslan

University of South Florida (USF) M3 Publishing

The aim of this study is to determine the characteristics that an ethical teacher should have, based on the teachers' opinions, to determine what can be done to raise the awareness of teaching professional ethics in teachers and to bring teachers' perspectives on teaching professional ethics principles to a conceptual analysis with focus group discussion. This research was carried out with the participation of 6 teachers working in public schools in the first semester of the 2020-2021 academic year. The focus group discussion was carried out with 6 teachers working in public schools and was held on an online platform. …

To Be Or Not To Be A Female Entrepreneur In The Mexicali Valley, Roberto B. Romero, Jose J. D. L. Torrez

University of South Florida (USF) M3 Publishing

At present, the need arises for women to prepare themselves every day to face the challenges that the local and regional market holds for them since they constitute a fundamental component for the economy of all countries, through the development and economic growth of urban areas. and rural in the face of unemployment and poverty. Likewise, women should have a priority place on the scene of public policies in favor of them due to their ability to contribute to local dynamics by creating more job opportunities with new companies. This article aims to analyze the characteristics that govern decision-making in …

Value Chain For A B School In India, Vimal C. Verma, Devashish D. Gupta

University of South Florida (USF) M3 Publishing

Education has become the largest advertiser, according to estimates, with a large chunk of that money going toward enhancing the industry’s reputation. Due to the introduction of WTO rules, management education is becoming more competitive, and the Indian market is now open to foreign competitors as well, B schools in India are anticipating what would please their customers. The high number of applicants taking the CAT exam this year shows how popular management education is becoming. Students at B-schools and those aspiring to them are interviewed for this study, which aims to determine the value chain of an ideal B …

Zhvendosja E Bizneseve Drejt E-Commerce Gjatë Pandemisë, Besnik Hashani

Theses and Dissertations

Nisur nga fakti se bizneset janë një ndër shtyllat kryesore të zhvillimit ekonomike të një vendi, dhe nga fakti se bizneset dhe ekonomia luajnë një rol kyç dhe jetësor në shoqërinë e çdo vendi, në këtë punim të do të analizohet zhvendosja e bizneseve drejt e-commerce në kohë pandemie. Gjithashtu, vlen të theksohet se zhvendosja e bizneseve drejt e-commerce në kohë pandemie është rritur me një intensitet të pa parashikuar e ku edhe do të analizohen të dy anët e medaljes së zhvendosje së bizneseve gjatë kësaj kohe të pandemisë.

Pandemia transformoi intenzivisht trendët globale, në këtë hulumtim përcaktohen tendencat …

Digjitalizimi I Bankave Në Kosovë, Rast Studimi Klientët E Dy Bankave Ndërkombëtare Në Republikën E Kosovës, Adonis Bllacaku

Theses and Dissertations

Duke pasur parasysh faktin që ne jetojmë në shekullin e XXI-të, shekullin e progresit teknologjik dhe të inovacionit. Sot është fakt që zhvillimet teknologjike i kanë dhënë një dimension tjetër mënyrës se si jetojmë, si informohemi, si komunikojmë dhe si e perceptojmë realitetin. Për gjenerata të tëra sot është e vështirë të imagjinohet jeta e përditshme dhe puna profesionale pa një mori pajisjesh elektronike.

Në këtë kontekst, si çdo fushë tjetër, edhe sistemet financiare në mbarë botën kanë qenë subjekt i avancimeve teknologjike e që as sistemi bankar në Kosovë nuk bën përjashtim nga kjo tendencë , është parë e …

Two Essays On How Do Investors Perceive The Optimal Capital Structure And An Essay On Mutual Fund Volatility Decomposition And Manager Skill, Nima Vafai

Finance and Real Estate Dissertations - Archive

This dissertation explores the rational investment hypothesis proposed by classical theories at the stock and portfolio (mutual fund) level. My first two essays focus on the risk associated with the composition of debt and equity at the firm level. The third essay studies the total risk at the portfolio level in the mutual fund setting. In the first essay, we examine the association between deviations from the optimal capital structure and firm-level stock returns by comparing different proxies for optimal capital structure from the literature and constructing improved industry-specific optimal capital structure measures. After comparing the performance of each measure, …

Innovative, Social Organic - Alternative Business Model, Paul Thomas Raison, Jr.

Full-Text Theses & Dissertations

This dissertation aims to describe how I can create a new business model to address the need to intervene in systemic issues in an organization (i.e., decision making, cultural gaps, role definition, conflict styles, business practices, value proposition, process capability, and data collection) and its community (i.e., alcoholism, blight, crime, disease, drug addiction, education reform, and underserved community unemployment) and create a better interdependent connection between strategic management, business model innovation, financial planning, corporate sustainability, and economic development processes in a business model to improve systemic issues in an organization, and community permitting it to perform effective and efficient social …

Does Political Orientation Affect The Evaluation Of Artificial Intelligence?, Haejoo Han, Sujin Park, Kyoungmi Lee

Asia Marketing Journal

In this study, we propose that political orientation is related to the evaluation of artificial intelligence. Using AI-based medical and legal service providers, we find that the more politically conservative consumers are, the more likely they are to have a lower evaluation of AI-based professional services. Furthermore, we find that the relationship between political conservatism and the evaluation of AI-based services is driven by the extent of the perceived threat that AI poses to human uniqueness. Other potential underlying factors such as the heightened need for control, gender, socioeconomic status, or technology familiarity do not explain this effect.

The Effect Of Adding Novel Attributes To Hedonic Vs. Utilitarian Base: Role Of Holistic Vs. Analytic Thinking Style, Juyon Lee, Wujin Chu

Asia Marketing Journal

Combining theories of the goal-derived product evaluation and holistic versus analytic thinking style, the authors investigate the effects of adding novel attributes on new product evaluation. While one may predict that adding novel attributes may be appealing to consumers as it provides new benefits, the authors propose that, in some cases, it may not. The current research investigates consumers’ view of new attribute addition depends on the novel attribute’s goal congruence with the consumption goals of the base product, which may be hedonic or utilitarian in nature. Further, consumers’ holistic versus analytic thinking style moderates the effect of such goal …

Configurational Paths To Generating Knowledge Benefit Through Customer Participation, Woojung Chang

Asia Marketing Journal

Involving customers in the new product development process has been found to create knowledge benefit for the firm. However, the different roads leading to a firm’s knowledge benefit through configurations of which new product development stage customers are engaged in, a firm’s internal co-creation-related capabilities, and the external environment have yet to be specified. To explore the alternative configurational paths to generating knowledge benefit through customer participation, a state-of-the-art fuzzy set qualitative comparative analysis is applied to a sample of 181 new product development projects. The results reveal six different configurations to generate knowledge benefit in the new product development …

The Impact Of Environmental Turbulence On The Strategic Decision-Making Process In Irish Quantity Surveying (Qs) Professional Service Firms (Psfs), Roisin Murphy Dr, Oluwasegun Seriki

Articles

Construction firms operate within a business environment characterized by uncertainty and a lack of predictability, increasing the complexity of strategic decision-making. Construction contractor firms’ strategic response to environmental turbulence is appropriately documented but evidence regarding Construction Professional Service Firms (CPSF’S) remains scarce. CPSF’s are characteristically different from contractor organizations due to the intangibility of services and high knowledge intensity. The purpose of the study is to ascertain the impact of environmental turbulence on strategic decision-making process characteristics in CPSF’s, specifically Irish Quantity Surveying (QS) practices. Using a mixed-methods research strategy, data collected over two dissimilar stages on the economic cycle …

Hibbs Institute Health Index: Examining Health Conditions In The Region, Manuel Reyes-Loya

Whitepapers and Technical Reports

The Hibbs Institute for Business and Economic Research, a unit of the Soules College of Business at the University of Texas at Tyler, has developed the Hibbs Institute Health Index (HIHI). The HIHI is a tool that allows comparisons among regions, such as cities, counties, or Metropolitan Statistical Areas (MSAs) via the examination of local health conditions and their health status performance.

A Comparison Of Implicit And Explicit Error Detection And Their Effects On Purchase Intention And Judgments Of Quality, Rachel Fernandes

Legacy Theses & Dissertations (2009 - 2024)

In an online study of purchase intent based on Chinese menu inspection, explicitly noticing grammatical errors by hotspot click was more detrimental to judgments of quality than implicit detection by error estimation. When they estimated errors in a survey question (ordinal measure), participants who reported many (more than nine) errors had lower purchase intent and ratings of quality compared to those with few (about six) or no errors. However, with the more novel, continuous measure based on hotspot detection, participant purchase intent did not decrease as the number of errors noticed increased. Importantly, there were no differences between the hotspot …

Drone Technology In Agriculture Appraisal, Cj Johnson

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

The purpose of this project is to conduct a cost-benefit analysis of implementing a UAV/drone technology within agricultural appraisals. This project is categorized into four categories; introduction, literature review, methodology, and conclusions. The methodology portion of the project is a capital budget analysis measuring the effectiveness of UAVs within the appraisal department. The capital budget will be further developed by conducting a Present Value (NPV) analysis. The NPV analysis consists of a five-year NPV analysis measuring changes in productivity and total revenue caused by UAV technology.

Results were found by using @Risk simulation to simulate data gathered during the project. …

Current Expected Credit Losses Methodology, Rhett Crandall

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

The purpose of this paper is to implement the Current Expected Credit Losses (CECL) methodology for an Association of the Farm Credit System (FCS). CECL was released in 2016 by the Financial Accounting Standards Board (FASB) and is expected to be implemented by all banks and lending institutions starting Jan. 1, 2023. CECL changes the way lenders account for Allowance for Loan and Lease Losses (ALLL) by allocating a small amount of allowance for loan loss for each loan at origination. The association for which this project was designed provided historical loan data for 21,755 loans which tracked probability of …

Onboarding Autism Employees In Technology Industry, Heung-For Cheng

Doctor of Business Administration (DBA)

The autism spectrum disorder (ASD) population experiences high unemployment, underemployment, and job turnover. Many people with autism have exceptional skills in areas, such as science, mathematics, and art. Companies in the technology industry are interested in tapping into the ASD talent pool because the industry cannot find enough qualified job applicants to meet the hiring demand. Few studies have focused on understanding how to help onboard ASD employees. Understanding the onboarding process can help technology firms retain ASD employees. In return, retaining this talent pool in the technology industry can continue to bring innovation. This research examined how a workplace …

Seeking A Friend And Ally, Steven J. Hyde, Eric Bachura, Darcy K. Fudge Kamal, Meghan A. Thornton-Lugo

Management Faculty Publications and Presentations

It is widely known in other micro fields such as organizational behavior and psychology that motivation is an important predictor of behavior. Yet the alliance and Upper Echelons literature have largely overlooked this important antecedent. A deeper understanding of a CEO’s motivations can illuminate why a firm may engage in higher levels of alliance activity while another firm may not. In this study, we explore how CEO needs—a manifestation of internal motivation—may impact alliance behavior. The results of our study demonstrate that the motivations of CEOs – namely their need for affiliation– have a non-linear relationship with alliance activity. More …

Preparation, Compilation, And Review Engagements, August 1, 2021; Guide, American Institute Of Certified Public Accountants (Aicpa)

Industry Guides (AAGs), Risk Alerts, and Checklists

No abstract provided.

Personal Data Privacy And Protective Federal Legislation: An Exploration Of Constituent Position On The Need For Legislation To Control Data Reliant Organizations Collecting And Monetizing Internet-Obtained Personal Data, Giovanni De Meo

Dissertations

In the past twenty years, the business of online personal data collection has grown at the same rapid pace as the internet itself, fostering a multibillion-dollar personal data collection and commercialization industry. Unlike many other large industries, there has been no major federal legislation enacted to monitor or control the activities of organizations dealing in this flourishing industry. The combination of these factors together with the lack of prior research encouraged this research designed to understand how much voters know about this topic and whether there is interest in seeing legislation enacted to protect individual personal data privacy.

To address …

How Did The Youth’S Demand For Cigarette Products Respond To The Sin Tax Reform Act Of 2012?, Francis Ignatius L. Nieva

Angelo King Institute for Economic and Business Studies (AKI)

The excise tax on tobacco products in the Philippines has been historically low making the product very accessible even for the youth. In 2012, a Sin Tax Reform Law was passed which increased the excise tax on tobacco products by almost five times its previous value. This price increase is projected to reduce alchohol and tobacco products consumption for all demographic classifications, especially the youth. This study estimated the price elasticity of cigarette demand of the Filipino youth using regression analyses on the pooled Global Youth Tobacco Survey conducted in the Philippines for the years 2004 and 2015. Price elasticity …

Non-Governmental Organizations And Rural Development In Andhra: Challenging Or Reinforcing Social Hierarchies?, Anusha Chaitanya

Graduate Doctoral Dissertations

This research examines how non-governmental organizations (NGOs) working on rural development in Andhra are structured to challenge or reinforce existing hierarchies in the society based on caste and gender, by focusing on NGO leadership. The right to equality as a fundamental right in the Constitution of India recognizes forms of inequality based on caste and gender. This right is significant to note because while most studies on NGOs focus on poverty as the central problem in a neo-liberal state (Dempsey, 2009; Fisher, 1997; Mercer, 2002; Tembo, 2003), they remain incomplete without considering socio-economic factors. These factors not only affect the …

Raj Soin College Of Business Monthly Update - August 2021, Raj Soin College Of Business, Wright State University

RSCob Monthly Update

The RSCoB Monthly Update highlights various happenings within the University community from Student updates, to faculty updates.

Formation Of Supply Chain Contract: Theory And Experiment, Lei Hua

Management Dissertations - Archive

In recent years, the globalization in business has transformed the traditional linear supply chain into a complex network of interactions among supply chain participants across different tiers. In such a supply chain system, firms are facing the challenges of making better operational decisions on strategic sourcing and collaborative/competitive negotiations. My dissertation explores the formation of supply chain contract under competitive scenarios in complex supply chain networks from both theoretical and behavioral perspectives. Specifically, Essay 1 examines the implications of asymmetric bilateral relations for supply contract negotiations under retail competition and highlights the intuition that a firm should not only focus …

A Multifaceted View Of Career Choice And Work Outcomes Of Nurses In Healthcare, Ifeyimika Oluwadamilola Ogunyomi

Management Dissertations - Archive

Turnover among new nurses is rampant within the health care industry and generated significant costs for organizations and the nursing profession. The overall aim of this dissertation is to understand the career choice motivations of nurses through a framework that link initial choice motives with eventual turnover intent. A broader management understanding of the experiences and attitudes of nurses in various situations will inform healthcare organizations as to the performance management strategies to develop for employee retention. I address this by exploring pertinent situations in the nursing work environment across three essays, which incorporate qualitative and quantitative research methods. The …

A Financial Analysis Of Five Different Firms, Shane Sazzman

Theses/Capstones/Creative Projects

There are several ways to analyze a business. Looking at a company’s risk position. Measuring a businesses profitability, liquidity, stock prices, bankruptcy, and leverage. Overall, using historical and current data to predict future success. This report conducts a business analysis by looking at the impact of the coronavirus for five different companies in five different industries that are in five different countries. It has looked at financial results during the periods of pre-coronavirus, throughout, and after. Through this, a financial analysis was created to look at the long-term impacts and results of the coronavirus for these five conglomerates. The companies …

Significance Of Vr In The Spa: A Spatial Analysis, Irini L. F. Tang, Schultz Z. B. Xu, Eric Chan

University of South Florida (USF) M3 Publishing

The pandemic became a real part of daily life. We do not know whether it was God’s will or fate to halt worldwide travel. Both worldwide travelers and those who prefer to stay close to home were made more hyper aware of their physical and mental well-being. Keeping healthy and remaining well in terms of living a quality life became a priority. In this regard, spa visitors also desired to visit or travel somewhere else when the opportunity arose and the cost is affordable. Virtual Reality (VR) was one of the Smart Technologies that helped serve this wanderlust need when …

Effect Of Social Media Marketing On Online Retail Performance Of Konga Nigeria Ltd, Abubakar A. Adamu, Muhammed Yazeed, Mohammed A. Dantsoho, Jamilu Abdulkadir, Aliyu A. Gemu

University of South Florida (USF) M3 Publishing

In Nigeria, e-commerce companies treat estimated delivery dates with a lack of confidence, as some industry insiders suggested. In an already small and addressable market, potential customers can shop on international e-commerce platform alternatives far more conveniently than on local, fragmented ones. With a market unsuitable for e-commerce, underdeveloped digital payment services and poor logistics and shipping infrastructure have resulted in high operating costs. With that in mind, this study examines the effect of social media marketing on the online retail performance of Konga Nigeria Ltd. In this study, data was collected using a questionnaire technique and a sample size …

Ai As A Boost For Startups Companies: Evidence From Italy, Irene Di Bernardo, Marco Tregua, Greco Fabio, Ruggiero Andrea

University of South Florida (USF) M3 Publishing

Innovative startups are growing everywhere; clearly, digital transformation is imperative for all businesses to compete, or better survive. Institutions prompt companies and businesses to adopt digital transformation tools, providing funds too, especially to startups (MISE, 2019).In particular, this study analyzes Artificial Intelligence, understanding its implications, ties and features in startups. No commonly agreed definitions are given about AI and startups, thus the tie between them should be deepened. One of the most cited definitions considers startup as a temporary organization looking for scalable business models (Blank, 2013). In literature little attention has been paid to the connection between startup and …

2021-August-01-Enjoy Retirement.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

Congratulations to the following member of the East Tennessee State University family who retired in August.  Thank you for your service!

Rana Duncan-Daston – Clinical Associate Professor, Social Work, 5 years of service

Published August 2021 as part of the Accent email newsletter for faculty and staff.