Business Commons^™

Lean Six Sigma For Public Sector Process Visibility Improvement - Case Study, Engelbert Zefaj

UBT International Conference

This paper addresses quality management in the public sector, namely the application of Lean Six Sigma (LSS) methods to increase the visibility of the flow of procedures in the administration of public institutions. Visibility of administrative procedures flow helps the citizen to better understand how an administrative process begins, how it develops, who is involved, how long it lasts and when it ends. This transparency in the process guarantees satisfaction and security for the citizen. In order to achieve the intended result of this study, public institutions at the local level, respectively municipality and the center for social issues, are …

Identification Of Macrolevel Factors For Eda Companies, Aida Bitri, Galia Marinova, Edmond Hajrizi

UBT International Conference

The EDA industry is a very complex, dynamic, and unstable industry. During the years companies have been challenged to continuously find ways of survival and competitiveness. Innovativeness and dynamic capability to adapt to technological changes have been quite important for organizations. For years the USA has been the leading country in this area. Most of the talents, knowledge, and innovation has come from organizations operating in this part of the world. Nowadays, due to technological war between countries, and due to changes in the political arena, and with the importance technology has gain, European Union, Germany, China, Taiwan has started …

Probation Of Ima-Net Platform In The Framework Of Flexible Ceepus Course At The Summer Academia In Ubt, Krisel Tola, Galia Marinova, Edmond Hajrizi

UBT International Conference

Summer courses can be a valuable and rewarding experience for students who want to continue building and developing their learning skills during the summer. They offers both flexible and stress-free environments to whom want to master a specific course or gain experience in a totally new subject that they would not otherwise come into contact with during the school year. This helps to round out a student's educational experience and it can be very helpful to them when deciding what they want to do in college and in life.

UBT along with partners from TU-Sofia and more with the coordination …

Empiric Study Of International Academic Mobility In Kosovo And Its Impact On Development, Lirigzona Morina, Galia Marinova

UBT International Conference

The background of the research presented in the paper lies in the divergence between the observations of international student mobility in the context of the internationalization of higher educations by the EU and universities on one hand and international students’ motivations for study abroad in general. The research is based on four main case studies of Universities in Kosovo, Bulgaria, Sweden, and Poland including here also other exchange students from different continents such as Fiji, India, South Africa, etc. A survey with some questions is designed and 272 responses from students on Erasmus+ mobilities are collected in 2020 and analyzed. …

Transformational Leadership Dimensions And Job-Based Psychological Ownership As Facilitators In International Intrapreneurship Of Family Firms, Huynh Thi Thuy Giang, Luu Tien Dung

The South East Asian Journal of Management

Research Aims: The purpose of this study is to examine the effects of transformational leadership dimensions (TL) and job-based psychological ownership (PO) on nonfamily employee international intrapreneurship in family firms (FFs). Design/methodology/approach: The study adopted a sample of 246 key role nonfamily employees at 118 family-owned export and import SMEs in Ho Chi Minh City, Vietnam. The data are analysed using a partial least squares structural equation modelling (PLS-SEM). Results: The article identifies four dimensions of TL and international intrapreneurship in which both concepts are interlinked. Job-based PO plays a significant role in the TL dimensions' effects on international intrapreneurship. …

Perception And Challenges Of Select Higher Educational Institutions On Its Role In The Technology Business Incubation In The Visayas, Philippines, Adrian P. Ybañez, Siegfried D. Mendoza, Cristina Caintic, Mae S. Sabayton

The South East Asian Journal of Management

Research Aims: The present study aims to document perceptions and identify the challenges on the participation and role of technology business incubators (TBIs) of select academic institutions in Visayas, Philippines. Design/methodology/approach: It is quantitative-qualitative research, which utilized survey questionnaires and focus group discussion of twenty-five (25) key informants (KIs) from nine higher education institutions (HEIs) in the Visayas. KIs include key officials and faculty who handled research, technology transfer, business incubation, intellectual property, and/or technology licensing functions in their respective HEIs. Research Findings: All KIs were from state universities or colleges, and most KIs were female (64%), married (60%), and …

The Impact Of Achievement Motivation On Organizational Capabilities And Firm Performance In The Creative Industry Context, Immanuel Billy Tanjung, Soebowo Musa

The South East Asian Journal of Management

Research Aims: This paper aims to validate achievement motivation (AM) as a possible cause of the issues faced in the Indonesian creative industry context and establish a possible relationship between variables comprising organizational capabilities and organizational performance. Design/Methodology/Approach: This paper is a confirmatory study that uses a quantitative approach utilizing an online survey/questionnaire. The study examines 214 valid respondent survey answers from invited respondents from the Indonesian creative industry via email and social media platforms. Research Findings: This paper provides empirical validation of the hypotheses that AM is positively related with organizational capabilities and that those capabilities are positively related …

Digital Leadership As A Resource To Enhance Managers’ Psychological Well-Being In Covid-19 Pandemic Situation In Indonesia, Rany Komala Dewi, Bertina Sjabadhymi

The South East Asian Journal of Management

Research Aims: The digitalization of work forced by the coronavirus disease (COVID-19) pandemic has led to excessive job demands that might reduce psychological well-being. Hence, this study aims to explore the relationship between digital leadership and psychological well-being during the COVID-19 pandemic situation. Design/Methodology/Approach: A total of 1,899 managers participated in this study. A logistic regression analysis was performed to test for associations between well-being and digital leadership skills. Research Findings: The results show that as a unidimensional variable, digital leadership is a strong predictor of psychological well-being. However, as a multidimensional variable, the digital leadership – skill dimension has …

The Effect Of Perceived Product Quality, Brand Personality, And Loyalty On Brand Switching Intention Of Technological Products, Lidya Nur Hanifati, Imam Salehudin

The South East Asian Journal of Management

Research Aims: Laptops are essential in people's everyday lives. Since laptop utilization has been very high during the COVID-19 pandemic because of the restrictions imposed by the pandemic, many laptop manufacturers have made efforts to drive consumers to switch to their laptop brands. The main objective of this research is to examine how perceived product quality, brand personality, and loyalty affect brand switching intention. Design/methodology/approach: The data were collected online from 216 consumers. Structural Equation Modelling (SEM) was employed to analyse the data. Research Findings: The result demonstrates that perceived product quality, brand personality, and loyalty have both direct and …

­The Effect Of Work-Based Benefits And Demand On Engagement And Well-Being As Mediated By Work-University Facilitation And Conflict Among Working Students In Indonesia, Iin Yessica Putrilima Sinaga, Riani Rachmawati

The South East Asian Journal of Management

Research Aims: This study uses a depletion and enrichment model to examine the effect of role conflict whereby work-based benefits and demands on a person’s first role (workers) influence facilitation and conflict on their second role (university student), and influence the students’ engagement and well-being. Design/methodology/approach: This research tested whether facilitation and conflict acted as mediators between benefits and demands with engagement and well-being. The hypotheses were tested using 290 respondents (63.4% were female with an average age of 23.4 years) who were working while studying. Research Findings: The results suggested that benefits were associated positively with facilitation; demands were …

Categorizing Taxpayers: A Mixed-Method Study On Small Business Tax Compliance In The Philippines, Imelda T. Angeles

The South East Asian Journal of Management

Research Aims: The purpose of this study is to determine the underlying reasons behind the management’s tax compliance and non-compliance decisions. Design/methodology/approach: This study employed a mixed-method research approach in which the scale observations of taxpayers’ tax compliance practices and the taxpayers' lived experiences and perspectives about tax where integrated. The quantitative approach utilized binary logistic regression, and the qualitative approach used thematic and joint-result analyses. Research Findings: The integration of the two research methods revealed three distinct types of taxpayers: impulsive, reflective, and active. The result indicates that the taxpayer's compliance behavior may have an effect on the sustainability …

The Impact Of Remittances On Economic Growth In Kosovo, Fidane Spahija Gjikolli, Rrahman Krasniqi

UBT International Conference

Migration continues to be a very pronounced and very complex phenomenon in the world. Also, Kosovo continues to face a large number of migrants in different countries of the world for economic, social and political reasons. Diaspora has an important role in the development of the country in several forms, but one of the most common forms are remittances. The purpose of this paper is to show the impact of remittances on economic growth in Kosovo. The techniques that used to study this research are panel data. The study uses quarterly secondary data for the period 2010-2020. Remittances are an …

Application Of The Self-Checkout System In Kosovo, Hamëz Rama, Fjolla Leka

UBT International Conference

Kosovo is a new state which passed the period under occupation, under a system where the market economy did not dominate, to pass to the period of war, liberation, emergency system. During this process, Kosovo has marked concrete steps in the application and use of innovations and information technology in order to reduce costs, increase efficiency and effectiveness at work and reduce the customers waiting in front of cash registers in major markets in Kosovo. The Self-checkout system will facilitate the procedure of long waits during payments in the trade chains; it will also make consumers feel more advanced and …

A Review Of Digital Maturity Models For Shipping Companies, Stephen Kgadi Rakoma

World Maritime University Dissertations

No abstract provided.

Upscaling Jamaica’S Seafarer Supply : Using The Philippines And India As Models, Deron Danario Wilson

World Maritime University Dissertations

No abstract provided.

10th International Conference On Business, Technology And Innovation 2021, University For Business And Technology - Ubt

UBT International Conference

Welcome to IC – UBT 2021

UBT Annual International Conference is the 10th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make …

2021-October-29-Etsu Celebrating Hip-Hop History With Special Events Planned, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. – (Oct. 29, 2021) Multiple programs at East Tennessee State University have partnered to present Hip-Hop History: A Cultural Celebration, a series of events aimed at recognizing the important contributions hip-hop has made to art and culture.

Jason Flack’s Exhibition Is At Reece Museum

The Black American Studies Program, the Reece Museum and the Mary V. Jordan Multicultural Center, with support from the College of Arts and Sciences’ Office of Equity and Inclusion, are working on this initiative.  

 “This partnership and collaborative exercise highlight the importance of Black Americans and their contributions to America, …

Celebrating Women In Business, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

2021-October-29-Etsu Celebrating Hip-Hop History With Special Events Planned, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. – (Oct. 29, 2021) Multiple programs at East Tennessee State University have partnered to present Hip-Hop History: A Cultural Celebration, a series of events aimed at recognizing the important contributions hip-hop has made to art and culture.

Jason Flack’s Exhibition Is At Reece Museum

The Black American Studies Program, the Reece Museum and the Mary V. Jordan Multicultural Center, with support from the College of Arts and Sciences’ Office of Equity and Inclusion, are working on this initiative.  

 “This partnership and collaborative exercise highlight the importance of Black Americans and their contributions to America, …

2021-October-29-Scholar Will Speak At Etsu About The American Chestnut, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (October 29, 2021) – Well-known scholar, author and environmental historian Dr. Donald Edward Davis is coming to East Tennessee State University to talk about his new book, “The American Chestnut: An Environmental History.”

Dr. Donald Davis

Davis will speak at 7 p.m. on Thursday, Nov. 4, in room 118 of Rogers-Stout Hall. The event is free and open to the public. A book signing will follow. Masks will be required at the indoor event, sponsored by the ETSU Department of Appalachian Studies and the Department’s Environmental Studies Minor.

“No one knows more about the environmental history …

2021-October-29-Scholar Will Speak At Etsu About The American Chestnut, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (October 29, 2021) – Well-known scholar, author and environmental historian Dr. Donald Edward Davis is coming to East Tennessee State University to talk about his new book, “The American Chestnut: An Environmental History.”

Dr. Donald Davis

Davis will speak at 7 p.m. on Thursday, Nov. 4, in room 118 of Rogers-Stout Hall. The event is free and open to the public. A book signing will follow. Masks will be required at the indoor event, sponsored by the ETSU Department of Appalachian Studies and the Department’s Environmental Studies Minor.

“No one knows more about the environmental history …

Sanitation Marketing In Uganda: The Impact Of Gender On Participation And Outcomes, Elizabeth Vicario

USF Tampa Graduate Theses and Dissertations

Uganda aims to reach universal access to basic sanitation under Sustainable Development Goal #6, but achieving this target by 2030 would require doubling the annual rate of progress. Women are disproportionately affected by poor sanitation due to their health needs and risk of facing violence, but they have historically been excluded from sanitation planning. Low household demand and poor service delivery have stalled progress in Uganda. Market-based sanitation (MBS) is a novel method of developing a sanitation market through stimulating demand and supporting a competitive atmosphere for product and service providers. This research studies the sanitation marketing activities implemented by …

Leadership Doctorates Newsletter: Volume 7, Number 3, Larry Starr, Phd

Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter)

In this Issue:

• DMgt Final Semester of Classes
• Doctoral Candidates, Advisers and Dissertation Topics
• Dean Shelly Osagie’s Announcement
• Student Scholarship
• Faculty Scholarship and Practice
• DMgt Doctoral Candidate Opens Korean Consulting Firm
• Career Advancement

2021-October-28-Etsu Exhibition Dedicated To Voting Rights, University Marketing And Communication, East Tennessee State University

ETSU News

FL3TCH3R Exhibit: Social and Politically Engaged Art

JOHNSON CITY, Tenn. (Oct. 28, 2021)  – As the nation continues to grapple with complex social and political issues, the ninth annual “FL3TCH3R Exhibit: Social and Politically Engaged Art” is dedicated to the protection of voting rights. The exhibition is on display at East Tennessee State University’s Reece Museum through Dec. 10. 

The “FL3TCH3R Exhibit” was established in 2013 in memory of Fletcher H. Dyer. Fletcher, 22, was an ETSU Bachelor of Fine Arts senior concentrating in graphic …

2021-October-28-Nothing But Net, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. –  (Oct. 28, 2021) Seventy-five-year-old Richard “Doc” Sander, former athletic director at East Tennessee State University, will attempt to exceed 3,300 free throws during Finnegan’s Challenge, a 24-hour free throw competition in Brooks Gym on Nov. 4 starting at 8 a.m. 

A celebrity free throw challenge will begin at 7 p.m., with tickets on sale for $10 per person, $20 per family, and free to ETSU students with a valid student ID. The entire 24-hour event will be livestreamed on Facebook at facebook.com/finneganschallenge.

Every year 120,000 children are born with birth defects, which cause one …

2021-October-28-Bridge To Higher Education, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – (October 28, 2021) A new agreement was inked today by leaders at Elizabethton High School and East Tennessee State University that allows high school students at EHS to earn one credit hour at ETSU.

Elizabethton High School students who take the EHS Senior Capstone Course and complete certain requirements will be able to receive credit for the ETSU course, “Introductory to the University,” if they enroll at ETSU.

“Hundreds of our current students are graduates of Elizabethton High School, and all of them are now on a transformative, life-changing journey to earning a college degree – a …

2021-October-28-Etsu To Hold Career And Grad School Expo On Nov. 10, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (Oct. 28, 2021) — East Tennessee State University will hold the 2021 Career & Grad School Expo, on Wednesday, Nov. 10, from noon-3 p.m. in the D.P. Culp Student Center. 

The event is for all majors and years, including alumni; freshmen, sophomores, and juniors are encouraged to seek internship opportunities, while seniors and graduate students can pursue post-graduation employment opportunities. The expo will also cater to students looking to further their education through a graduate school program.

Eighty employers rooted in a wide variety of industries – health care, broadcasting, education, federal law enforcement, hospitality, scientific consulting …

2021-10-28 Message From The President, Morehead State University. Office Of The President.

Staff Congress Records

A message sent by the President of Morehead State University to the campus community regarding campus vaccination rates, booster shots, and flu vaccines from October 28, 2021.

Projected Versus Actual On-Campus Student Enrollment During The Covid-19 Pandemic For Fall 2020 At Purdue University: A Quantitative Analysis Of Purdue Office Of Enrollment Management Data, Max Bebekoski

The Journal of Purdue Undergraduate Research

No abstract provided.

Factors Affecting Satisfaction And Revisit-Intention Of Pilgrimage Tourists: Bà Chúa Xứ Shrine In Vietnam, Bang Nguyen Viet, Si Nguyen Van

International Journal of Religious Tourism and Pilgrimage

This study aims to define and measure key factors of the satisfaction and revisit-intention of pilgrimage tourists to Bà Chúa Xứ Shrine in Vietnam. The study involved both qualitative and quantitative methods: (i) qualitative research was carried out through focus group discussions with pilgrimage tourists, and (ii) quantitative research was conducted through interviews with 288 pilgrimage tourists. The results showed that intentions to revisit the Ba Chua Zu Shrine was directly affected by satisfaction, destination image, cultural contact, and spirituality. The results reveal that pilgrimage destination image, spirituality and cultural contact had positive and direct significant influences on revisit-intention and …