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2019

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Full-Text Articles in Business

Online Payment Systems: Are We On The Same Page?, Patrizia Roeckert, Dong-Young Kim, Marco Lorenz Nov 2019

Online Payment Systems: Are We On The Same Page?, Patrizia Roeckert, Dong-Young Kim, Marco Lorenz

Journal of International & Interdisciplinary Business Research (2014-2019)

Although scholars have enhanced our understanding of online payment systems (OPSs), our literature review shows that extant research has not fully addressed the way in which scholars have conceptualized OPSs and what roles organizations have played in establishing the OPSs. This study reviews the literature on OPSs and synthesizes the definitions of OPSs. This study also discusses the theoretical and practical implications of the roles of regulators, service providers, and technologies. Using the literature review method, we analyze the definitions of online payment systems from perspectives of academics, regulators, and practitioners. This study deepens our understanding of the concepts of …


Closeness Centrality: A Social Network Perspective, Dong-Young Kim Nov 2019

Closeness Centrality: A Social Network Perspective, Dong-Young Kim

Journal of International & Interdisciplinary Business Research (2014-2019)

Although the topic of a firm’s network centrality has received significant attention in the literature, little is known about the theoretical concepts behind closeness centrality. This study reviews the definitions of closeness centrality that have been proposed by researchers. This research also provides a proposition about how a firm’s closeness centrality influences its supplier firm’s performance in a supply chain context. Our findings show that extant research has viewed closeness centrality as one of the following dimensions: the distance to other firms, the number of links to other firms, and the level of embeddedness. We found that closeness centrality has …


Immigration And High-Growth Entrepreneurship In Developing Countries, Saurav Pathak Nov 2019

Immigration And High-Growth Entrepreneurship In Developing Countries, Saurav Pathak

Journal of International & Interdisciplinary Business Research (2014-2019)

Immigration is emerging as a potent and visible policy tool at the disposal of policymakers seeking to increase economic development through entrepreneurship. However, it is less clear if immigration has the same role in developing countries. This paper presents a narration on whether the independent effects and interaction between rates of immigration and the social desirability of entrepreneurship in developing countries exercise any influence on the likelihood of individuals entering into high-growth entrepreneurship. The propositions reported would argue that each has an independent positive influence, but that social desirability would be instrumental in moderating the positive effect of immigration, such …


Maximizing Shareholder Value? Spotify Direct Public Offering, Hoje Jo, John Throne, Michael Fieber Nov 2019

Maximizing Shareholder Value? Spotify Direct Public Offering, Hoje Jo, John Throne, Michael Fieber

Journal of International & Interdisciplinary Business Research (2014-2019)

The typical method of going public has traditionally been an initial public offering (IPO), whereby a company works with an underwriter syndication to establish a price at which shares will be offered to the public before listing them. The purpose of this paper, however, is to evaluate whether IPOs are truly the best method for taking a company public. To answer this question, at least partially, we explore the upsides and downsides of a direct listing using the music streaming company Spotify (NYSE: SPOT) as a case study. Having officially registered to go public with the SEC and direct listed …


What Do Schools Want From Engagement With Business?, Sheldon Rothman Nov 2019

What Do Schools Want From Engagement With Business?, Sheldon Rothman

Program monitoring and evaluation

In recent years there have been policy discussions of the potential value of businesses engaging in the school education sector. However, the voice of educators is rarely heard and teachers’ perspective is vital to understanding what would ensure positive outcomes from such engagement. This research addresses this by engaging directly with school leaders and teachers around what they want from engagement with business, including reflections on experiences to date.


2019-November-08-November Story Slam, University Marketing And Communications, East Tennessee State University Nov 2019

2019-November-08-November Story Slam, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.


2019-November-08-Rotc Hall Of Fame, University Marketing And Communications, East Tennessee State University Nov 2019

2019-November-08-Rotc Hall Of Fame, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.


Essays Of The Visual Effects On Online Human Decision-Making And Data Science Applications, Jian-Ren Hou Nov 2019

Essays Of The Visual Effects On Online Human Decision-Making And Data Science Applications, Jian-Ren Hou

Information Systems & Operations Management Dissertations - Archive

How human makes decisions online is an important research area in IS, many different techniques and online scenarios are used to probe into the related issues. In the first essay, this study investigates the crowdfunding platform. This study uses a deep neural network to extract the emotion metrics from the project images on the crowdfunding platform. The result shows that emotions in project images such as sadness and contentment can positively affect the performance of crowdfunding projects. This study also provides possible designs to change the emotions in the project images. In the second essay, this study investigates how to …


Lindenwood University Sponsors Junior Achievement's Biztown Program, Lindenwood University Nov 2019

Lindenwood University Sponsors Junior Achievement's Biztown Program, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.


This Is Me: Anxiety And Depression Awareness Event, Stephanie Cotrone Nov 2019

This Is Me: Anxiety And Depression Awareness Event, Stephanie Cotrone

Honors Projects

College and life are stressful, but they don't have to be. We've all been in that place where it feels like life is caving in and there's nowhere else to turn, but it does get better. This event brings awareness to mental illnesses common on college campuses and in the community. There will be engaging and interactive activities to learn about anxiety & depression, and healthy ways to cope through music, art, theatre, amusement parks, learning, reading, and more. Performances by the Humanities Troupe and testimonies by current students who have had experience dealing with mental illness before or who …


Annual Winterfest Community Event To Be Held Dec. 8, Lindenwood University Nov 2019

Annual Winterfest Community Event To Be Held Dec. 8, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.


2019-November-07-Etsu's Apha-Asp Chapter Earns Honors For Patient Care, Bill Gatton College Of Pharmacy, East Tennessee State University, University Marketing And Communication, East Tennessee State University Nov 2019

2019-November-07-Etsu's Apha-Asp Chapter Earns Honors For Patient Care, Bill Gatton College Of Pharmacy, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (Nov. 7, 2019)– East Tennessee State University Bill Gatton College of Pharmacy’s student organizations continue to take home honors for their service to patients in the Appalachian Highlands. In October at the American Pharmacists Association Academy of Student Pharmacists (APhA-ASP) Midyear Regional Meeting for Region 3 in Atlanta, Georgia, the college’s APhA-ASP chapter earned two regional awards for patient care activities related to two national patient care projects:

  • 2018-2019 Region 3 Award for Generation Rx, an educational program that increases public awareness of prescription medication misuse and encourages health care providers, …


2019-November-07-Beloved Comedy Classic, University Marketing And Communications, East Tennessee State University Nov 2019

2019-November-07-Beloved Comedy Classic, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.


2019-11-07 Faculty Senate Minutes, Morehead State University. Faculty Senate. Nov 2019

2019-11-07 Faculty Senate Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from November 7, 2019.


Seven Steps To Successful Change: How A Large Academic Medical Center Prepared Patients For Organizational Change, Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg Jr, Jason Morgan Nov 2019

Seven Steps To Successful Change: How A Large Academic Medical Center Prepared Patients For Organizational Change, Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg Jr, Jason Morgan

Patient Experience Journal

Vanderbilt University Medical Center (VUMC) launched a new electronic health record (EHR) in a “big bang” implementation that saw the new software go live across multiple hospitals, clinics and geographic locations in a single morning. The organization rightly focused most of its energy on preparing its nearly 25,000 employees for the impacts of the transition, but it also considered the effects that would be felt by its patients and families. Survey data indicate that patient satisfaction scores demonstrably dip before, during and after an EHR implementation, and take approximately a year to recover. A team at DMC employed a seven-step …


Once Upon A Time There Was A Mountain Of Paper, Robert P. Zaepfel Jr. Nov 2019

Once Upon A Time There Was A Mountain Of Paper, Robert P. Zaepfel Jr.

Showcase of Graduate Student Scholarship and Creative Activities

Abstract

James Madison University and the Office of Human Resources recently faced a significant challenge in the arena of records management. As the department migrated to an electronic records management system a unique yet complicated situation arose from simultaneously storing unorganized boxes of duplicate paper records. This topic which was presented at the CUPA-HR (College and University Professional Association for Human Resources) Southern Regional Conference last April and again this year at the SHRM (Society for Human Resource Management) National Conference will focus on the importance of a strategic and analytical approach to electronic records management, paper removal, sensitive data …


2019-November-06-Board Of Trustees Quarterly Meeting, University Marketing And Communications, East Tennessee State University Nov 2019

2019-November-06-Board Of Trustees Quarterly Meeting, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.


Legacy Missions In Times Of Change: Defining And Shaping Collections In The 21st Century, Antje Mays, Oya Y. Rieger Nov 2019

Legacy Missions In Times Of Change: Defining And Shaping Collections In The 21st Century, Antje Mays, Oya Y. Rieger

Library Presentations

Despite the rapidly changing information and technology landscape, collections remain at the heart of academic libraries, signifying their enduring importance in providing access to our cultural heritage. Given broader trends in research and the current information ecology of an increasingly networked, distributed, and licensed environment, building collections and developing collection polices is increasingly ambiguous. These trends impact librarians in form of ever-expanding portfolios, diffusion of effort, weakened sense of focus, and a rising sense of persistent yet unmet needs for developing new skills. This paper outlines current research on collection trends and summarizes the interactive exchanges from the 2019 Charleston …


Engel Receives Association Of University Research Parks Award Nov 2019

Engel Receives Association Of University Research Parks Award

Nebraska Innovation Campus Materials

Kate Engel, director of communication and culture for Nebraska Innovation Campus, was honored with the Rising Star Award from the Association of University Research Parks (https://www.aurp.net/) on November 6. The award, among several of the association’s Awards of Excellence, recognizes an individual under the age of 40 that exhibits significant contributions to the development and success of communities of innovation. “I am honored and humbled to receive this inaugural award,” Engel said. “Recognition by AURP and my research park peers is an incredible compliment.” Engel noted that she is grateful to be part of the team at Nebraska Innovation Campus …


Islamic Finance For Financial Inclusion, Ishrat Husain Dr. Nov 2019

Islamic Finance For Financial Inclusion, Ishrat Husain Dr.

Faculty Research - Talks, Speeches, & Discourse

Let me first of all take this opportunity to address the young men and women who are present here. I would like to repeat what I have said on many occasions in the past and won’t hesitate repeating this in the future unless it gets hammered in. Please do not shortchange yourselves by chasing degrees, certificates and grades , by memorizing selective material that is likely to be included in question papers and then spit it out at the examinations and then forget about it. You would repent it throughout your adult life if you do not pay heed to …


Who’S Got My Back? Comparing Consumers’ Reactions Topeer‐Provided And Firm‐Provided Customer Support, Lan Jiang, Matthew O'Hern, Sara Hanson Nov 2019

Who’S Got My Back? Comparing Consumers’ Reactions Topeer‐Provided And Firm‐Provided Customer Support, Lan Jiang, Matthew O'Hern, Sara Hanson

Marketing Faculty Publications

This study demonstrates that when an individual encounters a product‐related problem, fellow consumers (i.e., one’s peers) have a unique advantage in providing social support to the affected consumer. Specifically, we find that social support can be a dominant driver of consumer satisfaction when the risk of customer defection is at its highest (i.e., following an unsuccessful attempt to solve the consumer’s problem). Using real‐world data from an online support community, a pilot study finds that if the problem that a consumer faces goes unsolved, satisfaction is greater when consumers receive peer‐provided versus firm‐provided support. Study 1 replicates this finding in …


2019-November-06-Becky Buller And Fairfield Four To Perform, University Marketing And Communications, East Tennessee State University Nov 2019

2019-November-06-Becky Buller And Fairfield Four To Perform, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.


Addressing The Gap In Consumer Protection For Small Business Consumers Through A Multiple Method Research Program, Glenn L. Christensen, Sterling A. Bone, Jerome D. Williams Nov 2019

Addressing The Gap In Consumer Protection For Small Business Consumers Through A Multiple Method Research Program, Glenn L. Christensen, Sterling A. Bone, Jerome D. Williams

Faculty Publications

For more than a decade we, as academic researchers, have investigated the experience of small business customers seeking financial products for their businesses. We have employed a variety of research methodologies to explore the “lived” experiences of small business owners seeking financing, including matched-paired mystery shopping, video ethnography, depth-interviews, controlled experiments, and surveys. From this research, we show that with limited financial sophistication, entrepreneurial small-business consumers approach the financial marketplace much more like retail financial consumers than sophisticated, corporate customers. Furthermore, we find that the customer service received by these small business customers seeking small business bank loan products is …


Overcoming The Shadow Of Expertise: How Humility And Learning Goal Orientation Help Knowledge Leaders Become More Flexible, Mai P. Trinh Nov 2019

Overcoming The Shadow Of Expertise: How Humility And Learning Goal Orientation Help Knowledge Leaders Become More Flexible, Mai P. Trinh

Management Faculty Publications

Although experts are valuable assets to organizations, they suffer from the curse of knowledge and cognitive entrenchment, which prevents them from being able to adapt to changing situational demands. In this study, I propose that experts’ performance goal orientation resulting from pressures to perform contributes to their flexibility, but this mechanism can be moderated by learning goal orientation and humility. Data from a small sample of healthcare professionals suggested that performance goal orientation partially explained the mechanism of why experts may be inflexible. Humility, both as self-report and other-report measures, was found to be the most consistent moderator of this …


2019 Asia Insights: Building A Great Place To Work For All: The Untapped Power Of Gender Diversity In Asia, Richard Raymond Smith, Evelyn Kwek, Tyler Thorpe Nov 2019

2019 Asia Insights: Building A Great Place To Work For All: The Untapped Power Of Gender Diversity In Asia, Richard Raymond Smith, Evelyn Kwek, Tyler Thorpe

Research Collection Lee Kong Chian School Of Business

Through this study, we hope to increase understanding of the context, considerations and practices to leverage the amazing diversity of our region. We hope to learn more about what makes a strong workplace culture, particularly in Asia. We turn our attention to the topic of diversity and inclusion, with a focus on gender diversity in the Asian workplace. This is one of the largest studies in Asia to highlight gender differences and evaluate how psychological safety, inclusion and belonging result in strong teamwork which in turn contributes to building high performing great workplaces.


Open Meeting Minutes, November 6, 2019, American Institute Of Certified Public Accountants. Professional Ethics Division. Professional Ethics Executive Committee Nov 2019

Open Meeting Minutes, November 6, 2019, American Institute Of Certified Public Accountants. Professional Ethics Division. Professional Ethics Executive Committee

Association Sections, Divisions, Boards, Teams

No abstract provided.


Open Meeting Agenda, November 6, 2019, Durham, Nc, American Institute Of Certified Public Accountants. Professional Ethics Executive Committee Nov 2019

Open Meeting Agenda, November 6, 2019, Durham, Nc, American Institute Of Certified Public Accountants. Professional Ethics Executive Committee

Association Sections, Divisions, Boards, Teams

No abstract provided.


Challenge, Hindrance, And Threat Stressors: A Within- And Between-Persons Examination Of General And Specific Stressor Appraisal Tendencies And A Priori Categorizations, Lisa Brady, Christopher J. L. Cunningham Nov 2019

Challenge, Hindrance, And Threat Stressors: A Within- And Between-Persons Examination Of General And Specific Stressor Appraisal Tendencies And A Priori Categorizations, Lisa Brady, Christopher J. L. Cunningham

Industrial and Organizational Psychology Translational Research and Working Papers

Within the occupational stress literature, researchers have often identified stressors as being inherently challenging or hindering, based on previous classifications or on the outcomes usually associated with each. Although the challenge-hindrance model is based on the transactional theory of stress (Lazarus & Folkman, 1984), which emphasizes the importance of an individual’s cognitive appraisal of stimuli, much of the research on this framework has failed to measure an individual’s direct appraisal of stimuli in the environment as challenging, hindering, and threatening, which can be problematic when attempting to understand and predict occupational stress. In the present study we identify and share …


The Status Of Women On Utah State Boards & Commissions: A 2019 Update, Susan R. Madsen, Megan Roper Nov 2019

The Status Of Women On Utah State Boards & Commissions: A 2019 Update, Susan R. Madsen, Megan Roper

Marketing and Strategy Faculty Publications

Research shows that organizations will increasingly thrive when both men and women hold leadership roles. Gender inclusivity benefits not only businesses, but also entities such as churches, state legislatures, city councils, state governments, and state and local boards and commissions. Studies have shown that there are numerous benefits to attracting, retaining, promoting, and empowering women within organizations and entities. These benefits are discussed at length in a previous brief titled “Why Do We Need More Women Leaders in Utah?”2More specifically, research demonstrates the need for the government—and democratic governance processes in general—to reflect gender diversity accurately within its constituency at …


What Women In Medicine Can Do To Strengthen The Impact Of Utah Girls And Women, Susan R. Madsen Nov 2019

What Women In Medicine Can Do To Strengthen The Impact Of Utah Girls And Women, Susan R. Madsen

Marketing and Strategy Faculty Publications

This idea sheet is based on a 2019 gathering of 25 female medical practitioners (physicians and advanced practice providers). Wellinformed health care providers are uniquely positioned to support and strengthen girls and women over a lifetime. This discussion focused on how practitioners can influence through providing quality patient care, serving as visible role models, educating their communities, mentoring, and advocating broadly to promote women’s wellbeing.