Business Commons^™

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence (2007-2024)

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence (2007-2024)

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence (2007-2024)

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.

Sustaining Singapore’S Stories, Edmund Wee

Research Collection Institute of Service Excellence (2007-2024)

Edmund Wee of Epigram Books considers the importance of local literature and his commitment to nurturing local storytellers.

Elemental Connections, Silas Lee

Research Collection Institute of Service Excellence (2007-2024)

Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.

The Future Of Local Food, Eng Su Lee

Research Collection Institute of Service Excellence (2007-2024)

Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.

Working From Home: A Double-Edged Sword, Kathleen Farrell

Conference papers

Flexible work options can be considered a benefit for many people. One type of flexible work option is working from home. Many businesses do provide some form of flexibility for mothers and parents working outside the home but this is influenced by culture and geographic location e.g. Pakistan is slow to embrace working from home policies while in western cultures or in more developed states, there are people who advocate that work from home policies should become the norm. The purpose of this paper is to investigate how working from home can be optimally managed to achieve greater work/ home …

Scoping Job Enlargement With The Cultural Dimension Of Individualism: An Industrial, Mark Wm. Cawman

Doctor of Business Administration (DBA)

Job satisfaction and sustainable job performance require managers to find the right balance between job enlargement and the division of labor in designing the optimum scope of work toward a continuum of employee engagement. This dissertation explores the cultural dimension of “Individualism” and its’ implication in this balance. If a manufacturing line is transferred from the United States (91 mean individualism score) to China (20 mean individualism score) does the scope of the work need to change to ensure that a greater population of workers is engaged and that they have work passion toward sustained performance (Hofstede, n.d.)? Does the …

When Elites Forget Their Duties: The Double-Edged Sword Of Prestigious Directors On Boards, Jana Oehmichen, Daniel Braun, Michael Wolff, Toru Yoshikawa

Research Collection Lee Kong Chian School of Business

Previous research indicates that the performance effect of prestigious directors is ambiguous. Our study addresses this issue by integrating the theoretical lens of board capital and the institutional perspective. We argue that prestigious directors can bring benefits as well as costs. We claim that the emergence of these costs depends on the institutional context, specifically the institutional characteristics of the country's corporate elite circle which is characterized by the elite cohesion and the elite exclusiveness. Our empirical results with a 15-country sample covering the period of 2005 to 2014 provide evidence for the overall existence of a positive performance effect …

Haworth College Of Business News (11/2017), Haworth College Of Business

Haworth College of Business News

Meet the Craft Beer Shopper

Second Place Team

Award Winning Video

Staying Ahead in Cyber Security

Veterans Day Service

Work-Life Balance

What Lessons Can Be Learned From The Delivery Of The First Building On The Grangegorman Campus Using Building Information Management (Bim)?, Pat O'Sullivan, Avril Behan

Conference papers

There is an acceptance that BIM, via data management, can be integrated with FM to reduce costs during the Operations and Maintenance stage of a project. However, what has not been documented is the ‘on the ground’ reality which can be reviewed as a lessons learnt exercise to improve the implementation of BIM FM for future projects. This case study sets out to explore the realities of a client’s adoption of BIM based upon the actual experience of the Greenway Hub. Rather than relying on anecdotal evidence the research was based upon the real practices and experiences of the Dublin …

Exceptionally Employable: A Study Of The Value Of Contrasting Educational Modalities Within Christian Liberal Arts Universities In Preparing Students For Employment Suitability, Sam Heinrich

Doctor of Business Administration (DBA)

The purpose of this study was to investigate differences in suitability of employment of unique student groups (academic clusters) at four geographically dispersed Christian higher education universities (CHEU) as represented broadly by membership in and association with the Council of Christian Colleges and Universities (CCCU). The four academic clusters identified for this study were Residential Traditional Students (RTS), Deferred Professional Students (DPS), Accelerated Traditional Students (ATS) and Other Students. This research used a quantitative quasi-experimental method with an emailed, survey instruments designed to measure the impact of a student’s educational experience on employability through self-efficacy and employment experience. Yorke and …

Center For Real Estate Quarterly, Volume 11, Number 4, Portland State University. Center For Real Estate

Center for Real Estate Quarterly

Table of Contents:
-- Hospitality Market by Sondra Storm
-- Portland Housing Market and 2018 UGB by Gerard Mildner
-- State of the Economy by Andrew Crampton
-- Housing Market Analysis by Jon Legarza
-- Office Market Analysis by Riley Henderson
-- Industrial Market Analysis by Andrew Crampton
-- Retail Market Analysis by Riley Henderson

The Huntsman Post, November 2017, Usu Jon M. Huntsman School Of Business

Jon M. Huntsman School of Business Huntsman Post Issues Collection

Monthly newsletter for the Jon M. Huntsman School of Business at Utah State University.

Creating Meaning In Work, Eunyce Yap, Joanna Lam

Research Collection Institute of Service Excellence (2007-2024)

Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.

Leadership Professor Named New Professional Mba Director, Usu Jon M. Huntsman School Of Business

Jon M. Huntsman School of Business News Collection

Dr. Bradley A. Winn, a leadership and strategy professor at USU, was recently appointed to serve as the new director of the Professional MBA Programs. PMBA programs at the Jon M. Huntsman School of Business now serve about 200 working professionals throughout the State of Utah and beyond. “We are very excited to have Brad Winn to fill this very important role. Brad has extensive experience in higher education working with top administration at UVU and Snow College and as a legislator for the State of Utah. Iʼve always been very impressed at Bradʼs commitment to students, the community, and …

Utah Women And Mental Health, Robbyn T. Scribner, Susan R. Madsen, Elyse Barnes

Marketing and Strategy Faculty Publications

According to the World Health Organization, “There is no health without mental health.” A national report stated that in 2015 nearly 1 in 5 adults in the U.S. (43.4 million, or 17.9%) suffered from a mental illness and that 9.8 million Americans (4% of all adults) had a serious mental illness. Although one recent in-depth study showed Utah ranking slightly below the national average in the percentage of adults who suffer from poor mental health, the state regularly reports rates higher than the national average for depression. Another recent study that considered both the percentage of adults with mental illness …

Considerations For Small Businesses Implementing Marketing Technology, Matthew Stallings

Selected Honors Theses

Small businesses are crucial components for not only the US economy but for economies around the world. Many of the firms struggle to stay in business and do not perform effectively and profitably, especially in the marketing aspects of business. The marketing strategies that larger organizations use do not necessarily work the best for small businesses. Therefore, small businesses are mostly conducting basic marketing principles by practicing customer relationship management (CRM). However, many of them are not unlocking their full potential by utilizing the Internet, E-mail, database software, and other marketing technologies. Thus, this paper offers research evidence to provide …

Ability Or Abyss: Does American Public Relations Education Program Accreditation Adequately Address The Abilities Necessary For Professional Success?, Kuriakos Pyros

Selected Honors Theses

This paper researches the overall effectiveness of public relations (PR) accreditations in collegiate education programs, especially by standard of modern PR skills. Multiple sources recognize a wide variety in PR processes, education programs, and knowledge, skills, and abilities (KSAs) listed in the field. In essence, this paper clarifies the similarities and incongruences between PR educational programs and the KSAs of the professional field. The focus rests in understanding if accreditation processes are more successful in achieving professional status.

Influence Of Mediation On Estate Planning Decisions: Evidence From Indian Survey Data, Amarjit Gill, Harvinder S. Mand, John D. Obradovich, Neil Mathur

Faculty Publications and Presentations

Background: Intestate death can lead to the distribution of assets against the personal wishes of the deceased and is a problem in India, as 80% of Indians die without making a last will. Following the concepts of decision theory (i.e., the theory of choice), stewardship theory, agency theory, and signaling theory, the purpose of this study is to examine the influence of meditation on estate planning decisions. This study also seeks to extend previous findings on the influence of religious beliefs on the estate planning decisions of Canadians to that of Indians.

Methods: Employed and self-employed individuals from India were …

Imsa: Innovating Stem Education, Britta W. Mckenna

Publications & Research

The mission of IMSA, the world’s leading teaching and learning laboratory for imagination and inquiry, is to ignite and nurture creative, ethical, scientific minds that advance the human condition.

Shareholder Coordination, Information Diffusion And Stock Returns, Christos Pantzalis, Bin Wang

Finance Faculty Research and Publications

We show that the quality of information-sharing networks linking firms’ institutional investors has stock return predictability implications. We find that firms with high shareholder coordination experience less local comovement and less post-earnings announcement drift, consistent with the notion that information-sharing networks facilitate information diffusion and improve stock price efficiency. In support of the view that coordination acts as an information diffusion channel, we document that the stock return performance of firms with high shareholder coordination leads that of firms with low shareholder coordination.

Digital Certificates : Success Or Failure?, Wai Sing, Alfred Loo

Hong Kong Institute of Business Studies Working Paper Series

This paper examines a controversial topic – “Is digital certificate technology a success or failure?” The arguments and facts from both sides are presented in this paper. A high profile failure case in Hong Kong is discussed. Some problems of Certificate Authorities are presented. This paper differs from other security papers in that technical terms (such as algorithms, details of data frames, etc.) are minimized as far as possible.

Evaluating Patient Preferences For Different Incentive Programs To Optimize Pharmacist-Provided Patient Care Program Enrollment, Daniel M. Tomaszewski, Tim Cernohaus, Rajiv Vaidyanathan

Pharmacy Faculty Articles and Research

BACKGROUND: Employers have increased efforts to engage employees in health and wellness programs. Providing employees with incentives to participate in these programs has been shown to improve overall enrollment and engagement. One program that has had challenges with enrollment and engagement is medication therapy management (MTM).

OBJECTIVES: To (a) determine how individuals evaluate different financial incentives to improve participation in an MTM program and (b) measure the effect of participant characteristics on incentive preference.

METHODS: This study was composed of a paper-based survey administered to participants after focus group sessions. Participants included MTMeligible beneficiaries from 2 employer groups and included …

Fixed Income Fund Report, November 2017, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.

2017-November-Dr. Lisa Whittington And Patricia Kabore To Give Talk At The Reece Museum.Pdf, College Of Arts And Sciences, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

The FL3TCH3R Exhibit presents An Evening in the Reece Museum with an Emmett Till Painting. Join us as artists Dr. Lisa Whittington and Patricia Kabore explore art, racism, and social justice pertaining to Till's brutal murder. Both artists have work currently on display in the FL3TCJ3R Exhibit and each of them have personal connections to the Emmett Till story.

The talk will take place December 6, 2017 from 4:30-5:30pm at the Reece Museum on ETSU's main camous. The museum is located at 363 Stout Drive, Johnson City, TN.

For more information about the FL3TCH3R Exhibit or the artist's talk please …

2017-November-Faculty Member Lindsay Rogers Featured In Food Wine Magazine.Pdf, College Of Arts And Sciences, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

Art & Design ceramics professor Lindsay Rogers has her work featured in the November 2017 issue of Food & Wine magazine. Her work is currently in their print version and on the Food & Wine website: http://www.foodandwine.com/... Rogers has also had her work featured in Martha Stewart Living, Ceramics Monthly, as well as a host of other magazines and books. 

For more inforation on Rogers ceramics please follow this link: http://www.lindsayrogersceramics.com/

2017-November-Student Profile.Pdf, Department Of Interior Architecture, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

Morgan is a freshmen interior architecture student and a memeber ofETSU women's triathlon team. See her interview here.

2017-November-01-Beth Hutton Speaker, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

2017-November-01-Drop In For Adult Students, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.