Business Commons^™

We Don’T Have To Do All Of It Alone: A Phenomenological Study On How Mid-Level Leaders In Community Colleges Flourish Through Collaboration And Advocacy, Mackenzie Taylor Klinker Hutchins

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the formal and informal leadership development experiences of mid-level leaders promoted within Washington State Community Colleges.

Methodology: This phenomenological study identified and described the formal and informal leadership development experiences of 17 mid-level leaders promoted within Washington State Community Colleges. Respondents were purposively chosen based on specific criteria and recommendations of two expert sponsors. The researcher collected data through semi-structured interviews, where the participants provided descriptive data that would aid in answering the study’s research questions.

Findings: Analysis of the qualitative data from 17 mid-level leaders promoted within …

Exploring Employees’ Perceived Fairness And Effectiveness Of The Performance Appraisal Process And The Influence On Employee Retention, Cherica Buckner

Dissertations

The purpose of this study is to explore employees’ perceived fairness and effectiveness of the performance appraisal process and the influence on employee retention. This study is based on a review of existing literature on performance management strategies. Drawing upon equity theory (Adams, 1963), human capital theory (Becker 1962, 1993), organizational justice theory (Greenberg, 1987), and expectancy theory (Vroom, 1964), the researcher explores talent management concepts to reveal the influence of employees’ perceptions of performance appraisals on employee retention. Collectively the theories form a theoretical framework highlighting the importance of Human Capital Development, including the effectiveness of performance appraisals, effective …

Development Of Modeling Tools To Determine The Effects Of Customer Diversification On Customer Lifetime Value Volatility In Higher Education, Oscar Neal

Dissertations

As societies become increasingly global the competition for customers continues to increase. In competitive markets, it is important to identify a process to acquire and retain the most profitable customers. To discriminate customers, it is important to understand the value different customers bring to an organization. Much research has been done modeling customer value using customer lifetime value, however, there is limited research on the effect current customer diversity has on future customer lifetime value of future customer portfolios.

In this dissertation, a Lifetime Value Model considering the interaction between customer diversity, revenue management, and customer lifetime value in an …

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani

Dissertations

Purpose: The purpose of the study is to identify the emotional reactions of mid-level managers to executives’ hubris behaviors in a corporate setting.

Methodology: This leadership study uses qualitative phenomenological methodology was executed to explore the lived experiences of mid-level managers with past executives who practiced hubristic behavior.

Findings: The findings of this research on the lived experiences of mid-level managers with hubristic behaviors of executives suggest that the lack of support lessens the mid-level manager’s confidence; with little support; the mid-level manager was either afraid to fight the executive or gave up trying; the mid-level manager faced stress even …

See Me From Behind The Screen: Workplace Ostracism In A Remote Environment, Quiméka Nicole Saunders

Dissertations

Workplace Ostracism is a common social phenomenon that impacts individuals of diverse backgrounds, across various industries, and cultural experiences. Literature to date highlights direct and indirect relationships of workplace ostracism, concerning the psychological and behavioral outcomes an individual may experience and the impact to organizational goals. Of existing literature, studies have focused on acts of ostracism conducted in face-to-face (F2F) environments or in F2F workplace situations. With the COVID-19 Pandemic, many companies were forced into teleworking situations, where work continues to be conducted outside of the central work office or facility (remote). With the shift in working environments, the prevalence …

The Mediating Influence Of Organizational Trust On The Relationship Between Transformational Leadership And Job Satisfaction In The Virtual Workplace, Angela Daniels

Dissertations

Research has shown how leadership influences job satisfaction and organizational trust in the virtual workplace. With an increasing number of organizations shifting to these work environments, it is essential to study the effect of leadership on virtual workers. Prior studies suggest that leadership behaviors significantly impact job satisfaction (Hacker et al., 2019), and leadership plays a crucial role in inspiring employees to achieve the goals and objectives of the organization in a virtual workplace (Miller, 2020). Specifically, transformational leadership behaviors that shape the mindset and actions of employees are significant (Abelha et al., 2018). This study proposed a mediation model …

Transportation Managers’ Perceptions Of The Diffusion Of Innovation Within Logistics Clusters, Stephen Mcdonald Puryear

Dissertations

The human capital capacity for innovation is crucial for business success. Cluster theory posits that this capacity for innovation is enhanced by industrial clustering geographic proximity. The innovative capacity is expected to be facilitated by institutions for collaboration, informal knowledge flow, short feedback loops, and collective action regimes. Research on logistics clustering has supported this supposition. Still, no research has explicitly examined whether being physically located in a logistics cluster enhances a company’s human capital capacity for innovation.

This study uses the Interpretive Phenomenological Analysis (IPA) approach to determine the innovative operational processes involved in the diffusion of innovation within …

Predicting Bear Trend In The Uae Stock Markets Using Macro-Financial Variables, Hamood Abdulla Alyasi

Dissertations

Understanding the effects of macroeconomic and financial variables on stock market trends, especially bear markets, can help different stakeholders and concerned parties to react according to their goals and tasks. Investors can make better investment decisions and allocate assets in their portfolios based on trend expectations. Regulators and decision-makers can adopt adequate precautious regulations to protect the stock market and economy in general from any negative consequences in the case of a stock market recession.
The purpose of this study is to investigate whether it is possible to predict UAE stock market bear states through the use of macro-financial variables. …

A Phenomenological Study On The Informal Learning Experiences Of Female Mid-Level Administrators, Kathryn L. Curameng

Dissertations

Purpose: The purpose of this phenomenological study is to identify and describe the informal leadership development experiences of female mid-level administrators in private nonprofit higher education.

Methodology: This phenomenological study identifies and describes the informal leadership development experiences of female mid-level administrators in private nonprofit higher education institutions in California. Respondents were selected based on specific criteria and recommendations of a sponsor. The researcher collected data through semi-structured interviews and observations of participants.

Findings: Examination of the qualitative data from interviews with 16 female mid-level administrators working in private nonprofit higher education yielded nine major findings. These included 2 unexpected …

An Exploratory Study Of Entrepreneurial Intention Among Hispanic Entrepreneurs In Toronto, Jorge Perez Moreno

Dissertations

The Problem

Entrepreneurship scholars have claimed that immigrants are more likely to become self-employed due to limited job opportunities, access to social networks, cultural background, necessity, and education and skills. However, the entrepreneurial experience of Hispanic immigrants in Toronto has yet to be examined. This quantitative study examined the attitudes, norms, and perceptions influencing entrepreneurial intention and the factors that encourage self-employment continuation among immigrants in Canada.

Method

This study used a survey questionnaire of ninety-four Hispanic entrepreneurs in Toronto to comprehend their entrepreneurial intention. It examined their proficiencies, studied their business characteristics, and predicted their behavior toward self employment …

An Exploration Of Factors Contributing To Service Longevity At Asia-Pacific International University, Ritha Maidom

Dissertations

Problem

In educational institutions of higher learning, turnover is seen as a double-edged sword that brings both benefits and problems. While turnover allows the opportunity to bring in a new employee who may be able to benefit the institution more than the one being replaced, the process of finding a replacement tends to be costly in terms of time, energy, and financial resources. As a young institution, Asia-Pacific International University (AIU) found turnovers challenging in more than one way because of its lack of stability in areas such as finance and human power. It could benefit from a clearer understanding …

By Chameleonic Means; "Trust Based" Philanthropic Relationships, "The Business Of Yes," As Experienced By Black Fundraisers, Novien Yarber

Dissertations

In the wake of society’s reinvigorated consciousness around structural and systemic racism, conversations centering justice, equity, inclusion, access, and cultural diversification are going far beyond political discourse. Contemporary fundraising practices are also challenging antiquated hegemonic ways of philanthropy and are critically examining the practice from within. Among many things, this entails diversifying the historically White-female dominated fundraising workforce. In this, fundraising literature has paid minimal attention to intercultural/cross-racial dynamics as implications of diversification of the fundraiser workforce. Although some research may center fundraisers themselves (relative to their ethical and/or professional standards), this dissertation expands this field of study by offering …

Twitter Sentiment Analysis: Applications In Healthcare And Finance, Jiali Wang

Dissertations

This research explores the influence of Twitter sentiment on healthcare and finance industries. It assesses how Twitter sentiment and culture measure influence COVID-19 statistics, and it investigates the impact of Twitter sentiment on S&P 1500 stock mispricing. Furthermore, it examines how tweet sentiment predicts major industry returns.

The first part examines how Hofstede’s Culture Dimensions (HCD) and Twitter economic uncertainty index (TEU) relate to COVID-19 infection rate and death rate. The results show certain aspects in HCD, such as power distance index (PDI) and masculinity (MAS) both are negatively and significantly associated with the infection rate, while indulgence (IVR) and …

Psychological Capital And Perceived Employability: Exploring Women Veterans’ Military-To-Civilian Career Transition, Tundra Gatewood

Dissertations

The veteran human capital remains integral to the U.S. workforce and sustainment of its competitive advantage (Carter, Schafer, et al., 2017). Women constitute 17% of 1.4 million servicemembers and 10% of 18.4 million veterans, with a projected population growth of 18% by 2040 (Defense Manpower Data Center [DMDC], 2021; U.S. Bureau of Labor Statistics, 2020a). Each year, an estimated 30,000 ex-servicewomen enter the national labor force (National Center for Veterans Analysis and Statistics, 2019; U.S. Bureau of Labor Statistics, 2020a). Most of these ex-servicemembers turned veterans must navigate the military-civilian divide and negotiate their economic worth in highly divergent and …

Strategic Human Resource Management Practice Integration And Organizational Ambidexterity In Vuca Times, Gizzatta Cook

Dissertations

ABSTRACT

The failure rate of business strategy implementation hovers around 50% due to a lack of organizational ambidexterity in the realities associated with a four-dimensional paradigm referred to as a volatile, uncertain, complex, and ambiguous (VUCA) environment (Chattopadhyay et al., 2017). Anwar and Abdullah (2021) state that organizational success depends highly on how well organizational leaders manage and administer their human resource management practices. Today's successful organizations must adapt to societal changes to survive and thrive (Chattopadhyay et al., 2017).

Surviving and thriving beyond today’s organizational constraints also involves a business's ability to demonstrate organizational ambidexterity. Organizational ambidexterity is the …

Social Class And Employability: Equalizing Perceived Competence And Warmth To Control Biased Decision-Making During Resumé Screening, Mindy Gambino

Dissertations

Implicit bias during the resumé screening process can adversely impact the ability of an organization to achieve a competitive advantage through human capital (Coff & Kryscynski, 2011). The purpose of this study was to determine if teaching resumé screeners how to control biased decision-making during resumé screening results in equal employability ratings for upper-middle and lower-middle-class applicants. The study used a quantitative, causal, quasi-experimental, single-group pretest-post-test design. The target population was people in the United States who screen resumés as part of their current job duties (Thomas, 2018). The researcher used Amazon Mechanical Turk (MTurk) to recruit participants.

Participants received …

A Bright Idea: Assessing Stakeholder Impact Of Social Sustainability Strategies, Sara Theis

Dissertations

The performing arts industry is experiencing an awakening in terms of the need to integrate inclusion, diversity, equity, and access (IDEA) into their practices. This is the result of calls for change in the industry from members of historically marginalized communities. The challenge is that in order for social sustainability strategies like IDEA to be effective, they need to integrate them into the organization’s culture (Serafeim, 2020). IDEA cannot be a checklist. Using stakeholder theory and resource-based view as theoretical foundations, this qualitative case study examines one exemplary organization that has differentiated on social sustainability for decades. In 27 open …

A Longitudinal Study On The Impact Of Occupational Health And Safety Practices On Employee Productivity At Sibca Llc, Maryam Ibrahim Mohamed Hussain Lari

Dissertations

Occupational health and safety (OHS) refer to practices that businesses use to proactively ensure the health and safety of employees. OHS scholars believe companies can use such practices to improve the health and safety of their organization and employee productivity. This study assesses how OHS practices can impact employee productivity at SIBCA LLC, a UAE-based company. It employed a longitudinal research design with pre- and post-intervention data collection to determine the effect of OHS practices on employee productivity. The study sample comprised 293 SIBCA LLC employees. Participants completed the same questionnaire twice, and productivity data were collected twice, 13 months …

Towards A Revised Model For Cpa Firm Ownership And Compensation In A Tight Labor Market And A Changing Culture, Andrew Thomas

Dissertations

The Post Senior Manager (PSM) position is a relatively new development in accounting firms. PSMs are accountants who do not make partner either by personal choice or firm decision. Research relating to PSMs in large firms has indicated that demographics, especially gender, work-life balance issues, managerial skill, and geographic preferences, play a role in determining who becomes a PSM. Research also notes that PSMs are viewed as economically vital to firms since their high skill level and billed hours represent an essential component of firm revenue. At the same time, research notes that PSMs are often viewed unfavorably for not …

Corporate Tax Avoidance And Fraud Risk, Zhonghua Cao

Dissertations

Corporate Tax Avoidance and Fraud Risk

There is mixed evidence on whether corporate tax avoidance (CTA) is positively or negatively related to aggressive financial reporting. The Public Company Accounting Oversight Board (PCAOB) requires that auditors assess fraud risks that are related to aggressive financial reporting. In this study I extend the research of CTA by examining the relationship between CTA and fraud risk. I use accrual quality related variables, performance variables, and non-financial measures (NFMs) to measure fraud risk. Drawing on agency theory and fraud risk triangle theory, I find that CTA is positively related to fraud risk. However, I …

A Digital Leadership Lens For A Physical World: Digital Transformation Levers Of Control For Incumbent Companies, Michael J. Seals

Dissertations

A new wave of advanced technologies is disrupting companies of all types and transforming business models within every industry. Long-standing industrial firms that rose to prominence in a pre-digital economy are particularly vulnerable. Prevailing views suggest these companies (hereafter referred to as incumbents) must reimagine their value propositions and transform themselves by leveraging today’s advanced technologies. The opportunities provided by these advanced technologies will significantly affect incumbents whether they participate or not. The pursuit of these opportunities, commonly referred to as digital transformation (DX), is the focus of our research.

Traditional technology-enabled business endeavors creating incremental operational improvements fell within …

Optimizing Incentives For Systems With Heterogeneous Agents, Chen Chen

Dissertations

This dissertation explores new models and applications based on the game theory of incentives. This exploration starts with controlling an invasive insect problem to address one of the most significant challenges facing our forests, the invasion of the Emerald ash borer (EAB), a non-native, wood-boring insect that threatens to kill most ash trees in North America, through designing two new cost-sharing programs between the landowners and local governments. Ash trees are one of North America’s most widely distributed tree genera and a vital part of the green infrastructure of cities, where they provide residents with numerous social, economic, and ecological …

Critical Mass Of Women On Biotech Corporate Boards And Its Implication For Firm Performance: A Mixed Method Explanatory Sequential Study, Shesh Sharma

Dissertations

This study examined the influence of demographic, functional, and cognitive diversities on firm performance of North American Biotech companies using a mixed method explanatory sequential approach. One-year cross-sectional data of 100 companies was analyzed followed by purposeful semistructured interviews with eight board members from the dataset. The combined results resolved several ambiguities present in the literature regarding board selection, composition, and the correlation of board diversity with firm performance. This study used the well-known market-based financial metric Tobin’s Q to measure firm performance.

The quantitative results showed a dichotomous relationship between gender ratio and Tobin’s Q based on a theoretically …

A Managerial Ecosystem For Excellence In Hospital Administration, Denish Gangasingh

Dissertations

Major healthcare systems and hospital organizations face a myriad of challenges in today’s business environment, having to provide very complex and more comprehensive medical care with fewer resources. In this study, we investigate determinants of hospital performance in critical dimensions and propose an information infrastructure intended to promote excellence in clinical performance while sustaining a solid financial footing.

Senior executives must be knowledgeable in both business and clinical aspects of hospital administration because their decisions ultimately affect patient care and clinical outcomes. Key performance indicators (KPI) are necessary on both dimensions to inform their decisions. Financial and operational aspects of …

Marching Forward: A Qualitative Examination Of Adapting Enlisted Veteran Leadership Skills In The Corporate Environment, Casey W. Jensen

Dissertations

planning, resource utilization, and conforming to corporate policies all required adaptation. Veterans primarily adapt their leadership skills through internal and external networking, mentors, coaches, managing and resetting expectations, and understanding light and dark ambiguity. The theoretical contributions of this research are in paternalistic leadership and veteran enlisted research. The practical implications assist veterans in understanding how to adapt and strategies to adapt their skills. In addition, managers and peers may use this research to understand veterans' challenges better when leaving military service. Next, talent acquisition professionals can use this research to better identify military veteran candidates for specific roles and …

Factors Influencing The Adoption Of Smart-Home Appliances: Users' Perspectives, Prakash Shahi

Dissertations

Smart appliances will be a significant part of the annual $300 billion smart-home market by 2025. Their use is expected to grow at a compounded annual growth rate of 31% for the foreseeable future. Currently, 12-16% of households use smart-home products in the U.S., including thermostats, TVs, refrigerators, coffee machines, garage door openers, and vision-equipped doorbells. Smart appliances provide significant benefits to us over traditional appliances. Smart appliances simplify our lives by automating various tasks in our homes and allowing us to monitor and control them remotely from our offices, grocery stores, and wherever we may be.

Despite the usefulness …

The Impact Of Emotional Intelligence On The Leadership Of Chief Human Resources Officers In The California Community Colleges System, Tonya Davis

Dissertations

Purpose: The purpose of this phenomenological study was to describe the perceptions of chief human resources officers (CHROs) in the California Community Colleges System regarding the impact of emotional intelligence (EI) on their leadership in four areas: self- awareness, self-management, social awareness, and relationship management.

Methodology: This qualitative phenomenological study described the lived experiences of CHROs as those experiences relate to the impact of EI on their leadership. A random sample was selected from the target population of 24 CHROs located in the Central and Southern Regions of California. The instrumentation used in the study was semistructured interview questions adapted …

Lean Accounting: A Connection To Strategic Partnership & Collaboration Between Management Accountants And Operations Managers, Colleen Mpofu

Dissertations

Technological advances, such as automation and artificial intelligence, have transformed the accounting profession. There is a consensus in the academic and practitioner literature that management accountants must move from their traditional role into one that serves as a strategic partner. However, literature that examines how management accountants have moved from this traditional role to one that is more strategic is limited. This study combines concepts from three different literature streams to explore how utilizing lean accounting practices relate to management accountant’s participation in strategic decision making, partnership with operations managers, and overall operational performance in manufacturing firms utilizing a lean …

Entrepreneurship And Heterogeneity Among Firms' Strategies: Three Essays, Xi Zhang

Dissertations

The first essay of this dissertation focuses on the entrepreneurship survival in the early stage, during which time an entrepreneur plays the game at the "edge of chaos" and improvises in real-time to learn the strategic playing field. It examines the social networks of entrepreneurs and the impact on new venture survival. Specifically, it explores how the entrepreneurs' social connections with other entrepreneurs and their types of employment differentially affect survival during the different stages of the entrepreneurial journey in the United States and India. Using the Global Entrepreneurship Monitor (GEM) dataset, this study documents not only how the social …

Representation Learning In Finance, Ajim Uddin

Dissertations

Finance studies often employ heterogeneous datasets from different sources with different structures and frequencies. Some data are noisy, sparse, and unbalanced with missing values; some are unstructured, containing text or networks. Traditional techniques often struggle to combine and effectively extract information from these datasets. This work explores representation learning as a proven machine learning technique in learning informative embedding from complex, noisy, and dynamic financial data. This dissertation proposes novel factorization algorithms and network modeling techniques to learn the local and global representation of data in two specific financial applications: analysts’ earnings forecasts and asset pricing.

Financial analysts’ earnings forecast …