Business Commons^™

Success Factors For Product And Service Innovation: A Critical Literature Review And Proposed Integrative Framework, Janine Joubert, Jean-Paul Van Belle

Management Dynamics

This paper presents a critical but integrated overview of the factors that play a role in success product and service innovation respectively. The difference between service and product innovation is highlighted. The factors are drawn from a wide and diverse body of academic literature and classified into one of four categories namely strategic, organization, market and development factors. The integrated and summarized overview of critical success factors for innovation should be of considerable importance, not only to practitioners but also for researchers wishing to build an integrated and comprehensive framework for service or product innovation.

Role Efficacy As Related To Corporate Leadership: A Research Experience During Hrd Intervention Of Senior Managers In An Indian Private Sector Organization, Tulika Saxena

Management Dynamics

A new IBM (May 22, 2012) study of more than 1,700 Chief Executive Officers from 64 countries and 18 industries worldwide reveals that CEOs are changing the nature of work by adding a powerful dose of openness, transparency and employee empowerment to the command-and-control ethos that has characterized the modern corporation for more than a century. Leadership is about understanding people, and especially about the process of making a real connect with potential workforce. Corporate leadership is perceived in divergent ways. Some explain success in terms of profit, productivity, and capacity utilization; others relate it to the market share, sales-growth, …

Why Are There So Few Cases Of Professional Service Firms?, Shiva Kumar Srinivasan

Management Dynamics

Why is it that there are so few cases about professional service firms (PSFs) given their increasing dominance in the knowledge-based era? The attempt to answer this question presupposes a willingness to differentiate between what strategy professors mean by strategy and what strategy consultants mean by strategy. This perspective essay argues that the development of strategy in the business academy and in strategy consultancies has happened on parallel tracks. There has not been as much interaction between these strategists as would be desirable, albeit with some exceptions. These exceptions happen when consultancies have been spun-off from the theoretical work of …

Employee Perception On Training: A Comparative Study Of Manufacturing And Service Sector, Tripti Singh, Shefali Nandan, Ankit Singh

Management Dynamics

Competitive Industrial Organizations have realized the potential of training and development needs of employees for Human Resource value creation. However the employees perspective differ across manufacturing and service sector in India. The objective of the study is to do a comparative study of manufacturing and service sector in India with respect to employees 'perception of the training program regarding: its design, quality ofthe programme and its functions and role at various levels. An exploratory research is carried out on selected organizations amongst employees in both manufacturing and service organizations. It may be stated that in both manufacturing and services sector, …

An Exploratory Study Of Working Conditions Of Medical Representatives In India, Neeraj Dixit

Management Dynamics

Medical representatives are responsible for promotion of drugs to doctors, on behalf of their pharmaceutical organization. In India there are about 0.3 million medical representatives. There are believed to be 20,000 pharmaceutical organizations in India out of which the top 250 companies contribute to 70% of the Pharmaceutical industry turnover, which was around 21 billion dollars in 2010. The present study focuses on working conditions as well as compensation and other benefits ojfered to medical representatives. The study involved a survey of 91 medical representatives (or 91 pharmaceutical companies). Literature review has not given any significant results in this study. …

Critical Analysis Of Banking Sector Reforms In India With Special Emphasis On Technological Advancement, Shariq Mohammed

Management Dynamics

During the last decade banking industry in India has undergone tremendous change, be it, networking, products and services offered, regulatory reforms, strategic manipulations, etc. In the history of Indian banking system this phase can be termed as most revolutionary one. Of all these changes and reforms, technological advancements have a very significant role which has facilitated and initiated several products and services in Indian banking industry. With the advent of foreign banks and subsequent liberalization, it became very necessary to undergo a complete change in order to compete with foreign banks and keep pace with global banking industry. In this …

Privatization Of Life Insurance In India-Successful Or Not?, Moid Uddin Ahmad, Saif Siddiqui

Management Dynamics

The Life Insurance sector was privatized in India with an objective of bolstering the social security system and enhancing 'Insurance Inclusion' amongst the vast population of the country. But the private companies are commercial organization. The policies related with these life insurance companies, have always been an imperative issue for concerned stakeholders considering the corpus of fund and the underlying objective of the fund. After a decade of privatization of the insurance sector it becomes imperative to study the performance of private companies and their contribution to the economy. There is a need to study the investment pattern of private …

The Role Of Emotional Intelligence In Securing High Service Quality In Indian Service Sector, Pooja, Pranab Kumar

Management Dynamics

The article talks about the role of emotional intelligence in improving the service quality in Indian perspective. As we know that years ago there was Agricultural Age, and then came the Industrial Age, and the present is the Information Age. With emotions gaining so much of momentum world wide it could be quite possible that the coming age will be called as the age of emotional intelligence. Since it is imperative for every individual to deal and interact with co-workers successfully, emotional intelligence competency is almost as important as intelligence quotient for one's own and also for the organization's success. …

Review Of Literature On Macroeconomic Determinants Of Equity Share Prices, Shefali Sharma

Management Dynamics

The present study attempts to examine the relationship found in empirical studies of macroeconomic variables namely, exchange rate, money supply, inflation, industrial production, foreign exchange reserves and interest rate with stock market indices in the post-reform era of liberalization. Classical economists argued that the exchange rates lead stock prices with positive correlation whereas the proponents of portfolio-balance model argue that, being part of wealth, equity may affect the exchange rates through demand for money implying that stock prices lead exchange rates with negative correlation. Money supply was found to have negative and positive impact on stock prices. Several studies have …

Telecom Sector In India: Issues And Challenges, Pavnesh Kumar

Management Dynamics

The telecom sector is one of the prime contributors to India's GDP. The telecom services have been recognized the world-over as an important tool for socio-economic development for a nation. The literature available shows a positive correlation between rapid growth and modernization of various sectors of the economy with the growth of telecom infrastructure. From the time of the British Rule, the Telecom Industry in India was under the strict supervision of the government. The trend continued even after independence until the late 1990s, when the positive initiatives were taken up by the government. The telecom sector was opened up …

Public Private Partnerships In Indian Railways, Neha Chhabra

Management Dynamics

Indian Railways, since its inception have been under government ownership. But with increasing demand and cost pressures, entry of private sector has become inevitable. Indian railways have also embraced the idea of use of public private partnership for better public service and efficient resource utilization. This paper studies the effectiveness of using public private partnership (PPP) model in Indian railways. The public-private partnership model for investment, though a phenomenal success in case of roadways, or in other words, highway development projects, has till now failed in making any significant impact in the railway sector Well aware of the importance of …

Economic Aspects Of Nuclear Energy In India, Parul Gupta

Management Dynamics

One of the main requisites for development by any developing economy is to have continuous and efficient sources of energy. India being no exception needs to fuel its growth however, since the sources of energy are limited and headed to a serious level of depletion, the need of the hour is to identify and develop new sources of energy which can sustain the development. As a result, India is poised to embark upon a comprehensive nuclear power program with an emphasis on a new series ofnuclear power plants, including some of higher capacities. This paper highlights the reasons for increasing …

A Review Of Urban Poor Health And Health Inequalities, Sheetal Sharma

Management Dynamics

Health of the nation is increasingly seen as a robust predictor of economic growth and assuring a minimal level of health care to the population is a critical constituent of the development process. While rising incomes could lead to better health, the relationship also works in the opposite direction. Urbanization is a symbol of development and also of demographic shifts representing a substantial change from how most of the world's population has lived for the past several thousand year. (In India with the rapidly growing urbanization is also increasing the urban poverty at a high pace and posing challenges to …

Pension Funds As An Infrastructure Financing Avenue: An Exploratory Study, Sanjay Kavishwar

Management Dynamics

Development of infrastructure is a sine qua non of economic development. Development of agriculture depends, to a considerable extent, on the adequate expansion and development of irrigation facilities. Industrial progress depends on the development of power and electricity generation, transport, and communication facilities. Of course, if proper attention is not paid to the development of infrastructure, it is likely to act as a severe constraint on the economic development process of the countiy. As evidenced, India has reemerged as one of the fastest growing economies of the world. India could unleash its full potential, provided it improves its infrastructural facilities, …

Exploring Consumer Attitudes Towards Mobile Advertising, Smita Singh

Management Dynamics

India has the largest growing customer base of mobile users and mobile advertising, which has been defined as "Use of a non-fixed network to transmit product messages to wireless communications equipment such as cell phones or PDAs and thereby achieve the broadcasting of advertisements," by the Wireless Advertising Association (WAA) is all set to experience an explosive growth. Quarter 4 of 2010 saw a 233 percent increase over Q4 of 2009, indicating the potential the industry has. With more than a 100 million Indians armed with mobiles, advertisers are fast realising that mobile phones are a very powerful channel which …

Deregulation, Liberalization And Evolution Of Monetary Policy In India, Mahima Sharma

Management Dynamics

In a developing country the monetary policy performs the role of not only stabilizing prices but also supporting growth. With deregulation and liberalization, the challenges faced by the monetary authorities have exacerbated. In India too the wave of deregulation and international integration of the financial markets and real sector has rendered the traditional monetary policy approach inappropriate. It has led to the evolution of a broad based and a forward looking monetary policy. The paper discusses the rationale and changes in the monetary policy framework in India namely, from the 'Monetary Targeting approach' to the 'Augmented Multiple Indicators Approach'.

Banking Sector Reforms And Emerging Issues, Shyamji Mehrotra

Management Dynamics

Narismhan Committee reports of 1991 and 1998 form the foundation of banking reforms in India and are still regarded as the blue print of future banking landscape. Reforms have provided necessary platform to the banking sector to operate on the basis of operational flexibility and functional autonomy, thereby enhancing efficiency, productivity and profitability. Further reforms have brought out structural changes in the banking sector, eased external constraints in the working of the banks, introduced transparency in reporting procedures, restructuring and recapitalization of banks and have also increased the competitive element in the market. The special features of Indian approach have …

Art As An Investment Option, Saima Rizvi

Management Dynamics

The paper analyzes fine art as an alternative investment option in the portfolio of investors. It also sheds light on the precautions that should be taken by prospective buyers before putting in money in an artwork. Guidelines provided include researching the artist and period of choice, working with a trusted art dealer for all transactions, and evaluating the level of financial risk involved. The paper concludes that art is a good investment in long term providing capital gains rather than dividends. The top quality art tends to be more stable than most financial investments in difficult times. According to market …

Research Progressions In Leadership: A Critical Review, Amirul Hasan Ansari, Vimal Babu

Management Dynamics

Leadership as an area of research has taken a lot of curves in the past. Over the past around 90 years, leadership phenomenon evolved in different dimensions and that its interpretation has gone a sea-change. The present paper is an endeavour to understand the different phases of leadership wherein prominent leadership theories have been identified and also strives to understand the effectiveness of such research conducted in the past. Prominent theories like transformational, charismatic and leader-member exchange theories have been discussed in detail to unveil the potential of such existing body of knowledge. The paper also shed some light on …

Disclosure Practices In The Automobile Industry: A Comparative Analysis Between India And Germany, Ashish Varma

Management Dynamics

This paper attempts to understand the prevalent accounting disclosures in India and Germany, through a study of the Automobile sector in the two countries. This sector has been picked up because it is massive, competitive, and it is expected to undergo major restructuring in the near future due to globalization and decreasing oil reserves. To analyse accounting standards in the two countries, the researchers have chosen the time period 2009-11, when two different standards were being used in the two countries: India was employing the standards prescribed by ICAI, while firms in Germany had more or less adapted themselves to …

Determinants Of Transformation And Commercialization Of Mfis: Non-Experimental Findings, Debadutta Kumar Panda

Management Dynamics

This study was carried out to understand the social performance of deposit taking and deposit non-taking MFIs, the determinants of MFIs' personnel size and their predictions, the possible determinants of women borrowers of MFIs and their consequences, and the determinants of the transformation of MFIs from deposit nontaking to deposit taking. For this study, a sample size of 90 MFIs i.e. 10 MFIs each from 9 countries, were randomly selected from the MIX Market data set. Descriptive statistics and econometric models were engaged in the study. It was found out that the MFIs staff strength is positively and significantly related …

A Field Study On Opportunities And Challenges Faced By Organized Retailers In Tri-Citya Field Study On Opportunities And Challenges Faced By Organized Retailers In Tri-City, K. C. Mittal, Anupama Prashar

Management Dynamics

Retailing involves understanding the customers, their needs and expectations. Satisfying customer's expectations while maintaining wafer-thin margins is a heroic task for most of the retailers. Indian retail is still in the infancy stage, with the retail revolution and there are a number of challenge factors which need to be overcome and a number of opportunity factors which need to be leveraged upon, if organized retailing is to flourish the way it ideally should. According to Knight Frank research report, Tri-city is an emerging market for organised retail. Good connectivity at domestic and global level, lower operational cost and easy availability …

Organizational Commitment And Organizational Effectiveness, Luxmi

Management Dynamics

This study was designed to compare organizational commitment of the employees in public and private sector organizations in food processing industry, to make out the association between subscales of organizational commitment, to compare these dimensions of organizational commitment vis-a-vis different psycho-demographic factors of the employees and to investigate the relationship between organizational commitment and organizational effectiveness. The scope of the study was public and private sector organizations belonging to Punjab and Haryana in food processing industry. The sample comprised 196 respondents drawn from three public Sector organizations, and six private sector organizations. Comparisons made on the basis of hierarchical levels …

Human Resource Management Practices In Coimbatore - With Special Reference To The Manufacturing Sector, R. Krishnaveni, R. Deepa

Management Dynamics

Purpose - This study aims to bring out the extent of usage and perceived effectiveness of HRM practices in the manufacturing sector of Coimbatore, an important industrial city in Tamilnadu. Design/Methodology/Approach - The study used a structured questionnaire to collect data on the prevailing HRM practices in the region. The HR managers of selected companies across the region were asked to fill the questionnaire, which contained descriptive questions to bring out the HRM functions in a detailed manner Descriptive statistics was used to bring out the extent of usage of HRM practices in the region. Findings - The paper found …

An Exploration Of Groups Dynamics And The Impact Of Unconscious Processes, Phil Hanlon

Level 3

Despite extensive research on groups, organisations continue to experience problems with them. Is this an inherent feature of the nature of groups? This article aims to provide a practical understanding of the unconscious processes in groups and how these impact on group functioning. It further elaborates some guidelines for managers on optimising team / group performance.

The article interrogates the work of Sigmund Freud regarding his views on how groups function, drawing mainly on his work Group Psychology and Analysis of the Ego (1921).

It asks if a study of Freud’s work can help organisations reconsider the nature of groups, …

Understanding Why Some Whistleblowers Are Venerated And Others Vilified, Christopher D. E. Atkinson, Eric D. Wesselmann, Daniel G. Lannin

Heroism Science

Whistleblowers are individuals who witness a moral infraction committed within their organization and report this infraction publicly to hold the group accountable. Whistleblowers often face ridicule, vilification, and exclusion both within their group and sometimes within broader society. Thus, whistleblowers put themselves at personal risk to adhere to their moral code and protect others; these criteria commonly classify someone as a hero. We argue diverse reactions to whistleblowers are influenced by numerous situational factors that influence perceptions of a whistleblower’s intentions as well as the expected consequences of their whistleblowing. Whether a whistleblower is viewed as a virtuous reformer (i.e., …

Analyzing Adoption Of Smart Cities Through System Dynamics, Gazal Singh, Sanjay Bhushan

Management Dynamics

Smart city is one of the important part of construction sector that are initiated under Make in India National Program and part of Digital India Initiative. As stated in their objective India’s Smart City vision is part of a larger agenda of creating Industrial Corridors between India’s big metropolitan cities in India. Its other objectives also include giving a Sustainable System to cities there by giving a clean, green and quality life to its citizen. The application of Smart Solution will provide a core infrastructure which can bring sustainable and inclusive development. These developments include incorporation of new technology; technologies …

Productiveness Vs Productivity, Lalit Kumar

Management Dynamics

Productivity and productiveness are different; Productivity refers to person’s capacity to effectively and efficiently achieve goals without wasting time, effort and resources. Productiveness being acceptance of morality and choosing to live the productive work and creating the image of one’s own values – that all work is creative work if done by a thinking mind. It is when the person thinks that nothing more is possible to you and nothing less is human. Despite being an effective measure of Performance, Productivity may not provide a complete picture of things, especially when it comes to human beings as a resource factor. …

Efficiency Of Black And Scholes Model For Pricing Options At Indian Stock Market, Vaibhav Kaushik

Management Dynamics

Black and Scholes model was developed for valuing the options in derivatives market in the year 1973. This model became the prime tool for pricing options but because of its deficiencies it forced researchers to find out new model for pricing options (Rubinstein, 1985; Hull and White, 1987; Wiggins, 1987; Dumas, Fleming and Whaley, 1998). Option pricing is proven to be very challenging task during high volatility situations whereas Black and Scholes option pricing model is not proven a successful predictor for determining approximate price of the options. Even empirical evidences support that Black and Scholes model produces some biasness …

Understanding Psychological Contract:Long-Term Investment For Business Sustainability, Kainat Akhtar Usmani, Farhina Sardar Khan

Management Dynamics

Business sustainability is the body of knowledge which include knowledge of proven traditional practices that are widely applied, along with knowledge of innovative and advanced practices yet that has seen only 0f limited use. Sustainable businesses take a long-term view of profitability. For this the one more important concept emerges in HRM is of Psychological contract. This paper describes the psychological contract at the workplace, which results from the successful execution of work by collaborative efforts. The purpose of the study is to understand the importance of psychological contract in organization for both employer as well as employee and its …