Business Commons^™

Addressing Labor Challenges In The Hospitality Industry: Insights From College Students, W. Clarke Griffin

ICHRIE Research Reports

The hospitality industry is facing a growing labor crisis. College students were surveyed on their perceptions of the hospitality industry and a roundtable discussion of industry experts occurred to explore the results. College students described that the starting hourly wage and a flexible work schedule were the most important factors influencing their employment decisions. The study's findings suggest that the hospitality industry can attract and retain more college students by prioritizing employee welfare and effectively communicating the benefits of a career in hospitality. This could involve offering higher wages, more flexible work schedules, and better benefits. Creating a positive work …

Telework In A Digitalizing Hotel Landscape, Reed Davisson, Susan E. Gordon

ICHRIE Research Reports

As many work processes grow more digitalized, jobs traditionally thought only to be executed on-site can be done remotely, even in hospitality industry operations. Using a full-service hotel as a case study, this research sought to understand the structure and benefits of telework roles in the front office and hybrid roles in the housekeeping department. Findings show that employee perceptions of telework and hybrid work were generally viewed as positive with no negative guest impact, challenges were solely focused on communication and mitigating those, and human resource considerations revolve around telework as a retention tool and ensuring employees feel deserving …

A Model For Interprofessional Education Between Occupational Therapy And Accounting Students: A Mixed-Methods Study, Angela Lampe, Brenda Coppard, Alison Maloy, Yongyue Qi

Journal of Occupational Therapy Education

This interprofessional education (IPE) project was designed to prepare students to work and lead in an increasingly complex healthcare environment. The purpose of this project is to describe and measure accounting and occupational therapy students’ perception and value of participating in an IPE learning activity and how the activity enriched the learning environment and identified gaps of knowledge to improve teaching. A mixed methods pre- post-survey design was used to collect quantitative data from a modified version of the Interprofessional Socialization and Valuing Scale (ISVS-9a) from 115 occupational therapy and 21 accounting students. Qualitative data was collected from a post-survey …

Optimal Empirical Strategy For Deriving The Spot Curve: The Case Of Poland, Piotr Bartkiewicz

Journal of Banking and Financial Economics

We use a proprietary dataset of daily quotations of individual bonds from the period 2005–2018 to assess the appropriateness of three common yield curve intrapolation methods: Nelson-Siegel (NS), Diebold-Li (DL) and cubic splines. Spot (zero-coupon) yield curves derived from the methods are used to price all securities in the sample in both in-sample and out-of-sample settings. The results highlight trade-offs inherent in any empirical strategy: between flexibility and in-sample fit, between overall fit and fit in particular segments of the curve. We look at both in-sample and out-of-sample. Cubic splines offer the best in-sample fit, but out-of-sample results indicate that …

Performance Prism: A Comprehensive Framework For Performance Measurement In Aircraft Maintenance, Mohammed Timjerdine, Saoudi Taibi, Younes Moubachir

International Journal of Aviation, Aeronautics, and Aerospace

Aircraft maintenance is governed by rigorous safety requirements and high operational complexity, demanding robust performance measurement frameworks to ensure optimal maintenance practices. This paper investigates existing performance measurement methodologies within the sector, highlighting their limitations and the need for a more structured evaluation system. Through this critical analysis of current literature, the paper proposes the Performance Prism (PP) framework as a novel and potentially robust solution for assessing and enhancing aircraft maintenance performance. Because the PP framework integrates multiple dimensions of evaluation, it provides a holistic assessment of aircraft maintenance performance, thereby enhancing reliability, efficiency, and overall effectiveness. Using examples …

Just Culture In Aviation: A Metaphorical Study On Aircraft Maintenance Students, Ramazan Çoban, Cengiz Mesut Bükeç

International Journal of Aviation, Aeronautics, and Aerospace

Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years. Just culture signifies a work environment where employees are motivated to provide essential safety-related information, but a clear distinction must be made between acceptable and unacceptable behaviours. The aim of this study is to examine the fundamental characteristics of just culture in the aviation sector. The phenomenology method, one of the qualitative research designs, has been adopted in the study. Purposeful sampling was used in the selection of participants, with the sample consisting of 78 students studying in the aircraft …

An Examination Of Airlines Employees' Perceptions Of Sustainability, Green Business Behaviors And Employees' Views On Corporate Reputation, Seda Mumlu Karanfil, Büşra Karakuş

International Journal of Aviation, Aeronautics, and Aerospace

Purpose: The increase in environmental pollution due to the depletion of natural resources has attracted the attention of society and businesses, and the importance of sustainability has increased. In this direction, enterprises have started to carry out activities related to sustainability. The sustainability activities carried out by businesses also have an impact on their corporate reputation. One of the important issues regarding corporate reputation is the perception of sustainability among employees and green business behaviors. For this reason, the research aims to determine the sustainability perceptions and green business behaviors of employees and to evaluate the corporate reputation of businesses …

Managing Uncertainty In The Airline Industry: The Interaction Of Strategic Flexibility, Organizational Learning, And Dynamic Capabilities, Mehmet Sahin Durak, Ferhan Sengur Prof. Dr.

International Journal of Aviation, Aeronautics, and Aerospace

The airline industry is one of the sectors characterized by being highly competitive, dynamic, and uncertain. In addition, the constantly renewed, growing structure and vulnerability to conjuncture of the sector usually renders the sector unstable and unpredictable. In such this environment, one of the most important strategic tools airline companies can use to keep their activities sustainable is increasing their strategic flexibility levels. In this context, this study aims to reveal whether dynamic capabilities mediate the relationship between organizational learning and strategic flexibility in the airline industry. In the research model, the Process Macro plugin, which was developed by Hayes …

The Impact Of Corporate Social Responsibility On Airline Reputation And Passenger Satisfaction And Loyalty, Tamilla Curtis, Scott Ambrose, Wilfred S. Manuela Jr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation is a driving force of economic and social progress but has negative externalities such as carbon emissions and noise. This paper investigates passenger perceptions of airline corporate social responsibility and its impact on airline reputation and passenger satisfaction. Over 1,300 passenger responses were analyzed using the partial least squares model. The results indicate that the perception of corporate social responsibility influences airline reputation, customer satisfaction, and ultimately, customer loyalty. The findings suggest that focusing on corporate social responsibility initiatives leads to enhanced likeability among airline passengers above and beyond offering quality service. Moreover, likeability is the key aspect of …

Justifying The Cost Of Implementing Contactless Travel In Non-Primary Airports: A European Perspective, Sumeet Hassan Anwar Mr., Humna Asad Miss

International Journal of Aviation, Aeronautics, and Aerospace

In the wake of the COVID-19 pandemic, the aviation industry faces an unprecedented push towards digital transformation. This paper delves into the economic, operational, and safety imperatives of implementing contactless travel solutions in Europe's non-primary airports. By juxtaposing the substantial upfront costs against the long-term operational savings and improved passenger experience, the study presents a compelling financial justification for such investments. Drawing on case studies and current trends, the research demonstrates that, despite initial expenditures, the adoption of contactless technology is a prudent strategy that aligns with evolving consumer preferences and the heightened need for efficiency and safety. The paper …

Passenger Preferences For Ultra Long Haul Flights Vs. Connecting Flights: A Comparative Study Between Asia And Europe, Sumeet Hassan Anwar Mr., Humna Asad Miss

International Journal of Aviation, Aeronautics, and Aerospace

This study looks at passenger preferences in air travel, specifically ultra-long-haul and connecting flights, utilizing a comparative lens between Asia and Europe. It investigates how economic conditions, cultural differences, and regional infrastructure affect flight choices. According to the findings, Asian travelers prefer connecting flights that use hub-and-spoke networks because they are more affordable, whereas European tourists choose direct flights for time efficiency. Furthermore, the interaction between purchasing power and travel intent has a major impact on flight preferences, with business travelers favoring full-service carriers and leisure travelers preferring low-cost options. Cultural factors also influence these decisions, altering airline loyalty, service …

The Impact Of The Covid-19 Pandemic On The Insurance Segment Of The Warsaw Stock Exchange, Tadeusz Winkler-Drews

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Purpose: The article aims to assess the impact of the COVID-19 pandemic on the insurance sector of the Warsaw Stock Exchange S.A. in 2019–2021.

Design/Methodology/Approach: Quarterly financial reports were used to conduct the study. The economic condition was examined using elements of financial analysis, and the valuation was based on the analysis of market rates of return.

Findings: The results allowed us to conclude that the COVID-19 pandemic harmed the insurance sector of WSE. Due to the differences in the parameters of the size of capitalization, the scope of services provided, the territory of operation and the …

Front Matter, Jobie Editor

Journal of Business, Industry, and Economics

No abstract provided.

Toward Equal Access: A Model For Lay Advocacy Programs Serving People Who Are Deaf Or Hard Of Hearing, Melissa Bell

JADARA

Advocacy programs are prevalent among state government agencies that specialize in serving persons who are deaf or hard of hearing around the United States. The work is crucial to ensuring equal access and equal opportunity, yet the lay advocacy profession is not yet formalized with certification, ethical standards, or training programs for advocates serving this population. Research was conducted to advance efforts to maximize these programs’ effectiveness by compiling components of an ideal model for lay advocacy programs. Directors from state agencies that specialize in serving this population around the country refined the model and described the structure of their …

Valence Matters: An Exploration Of Small And Large Value Extra Credit Assignments To Incentivize College Students, Angela J. Murphy, Holger Amort

Journal of Business, Industry, and Economics

Extra credit homework can be a supplemental pathway for professors to reinforce course content and encourage students to engage in co-curricular activities (e.g., career fairs). For extra credit to be effectual, it must have valence or be attractive to the intended audience (Vroom 1964). This paper explored the valence of extra credit through two distinct assignments—one small value and the other large. Students could earn up to five bonus points or a late pass as a reward for completing an extra credit assignment. The authors expected 20% would select a late pass, but only 2% did. There was a second …

J Mich Dent Assoc January 2024

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

The January issue sets the foundation for Children’s Dental Health Month in February, the reader will find the following original content:

• A cover commentary on Pediatric Dentistry
• A feature article on “Silver Diamine Fluoride as a Caries Management Option for the Young Child”.
• A feature on “Considerations Concerning Obesity-Related Education for Parents of Young Children”.
• Professional advice commentary on “Staying Focused on a Moving Target: Coping …

A Comparative Analysis Of School Choice Factors Influencing Non-Collegiate Flight School Selections Between Groups Of Nontraditional, Traditional, And Teenage Student Pilots, Jingmin Jin

Journal of Aviation/Aerospace Education & Research

To assist with exploring strategies for effectively promoting vocational noncollegiate flight schools to diverse student markets of nontraditional student pilots, traditional student pilots, and teenage student pilots, this study compared and analyzed school choice factors of marketing approaches, relevant people, institutional features, and training program features that influenced these three groups of student pilots’ school selections. The study data was collected via a survey questionnaire, and the sample included 176 participants. There were 42 choice factor survey items, and the participants were guided to rate the level of influence of each factor on their school choice decisions. Descriptive statistics and …

Career Choice Motivation For Professional Pilots, Brett Watts, Tamilla Curtis, Scott Ambrose

Journal of Aviation/Aerospace Education & Research

This study identified key motivational factors of current flight training students to better understand how individuals are motivated to pursue a career in aviation. The theoretical framework used in this study was based upon self-determination theory, as originally introduced by Deci and Ryan (2000).The research approach for this study was a semi-structured interview process where students were asked eight foundational career motivation source questions and their responses were organized into career choice motivation categories. Results showed most participants became motivated to pursue a piloting career at a very young age. This early motivation was largely due to influence from third …

Development Of A Safety Performance Decision-Making Tool For Flight Training Organizations, Marisa Aguiar, Carolina L. Anderson, Dothang Truong, Gregory S. Woo, Kenneth Byrnes

Journal of Aviation/Aerospace Education & Research

The purpose of the research was to create and validate a safety performance decision-making tool to transform a reactive safety model into a predictive, decision-making tool, specific to flight training organizations, to increase safety and aid in operational decision-making. Using Monte Carlo simulation, the study conducted simulation runs based on operational ranges to simulate the operating conditions with varying levels of controllable resources in terms of personnel (Aviation Maintenance Technicians and Instructor Pilots) and expenditures (active flight students and available aircraft). Four What-if Scenarios were conducted by manipulating the controllable inputs. Changes to the controllable inputs are reflected by variations …

Assessing Past Airworthiness Directives And How Safety Management Systems May Benefit Aviation Product Design And Manufacturing, Damon Lercel, Manoj Patankar, Richard Steckel

Journal of Aviation/Aerospace Education & Research

The European Union Aviation Safety Agency (EASA) continues to promulgate Safety Management Systems (SMS) across aviation organizations when it recently issued SMS requirements for EASA certificated Part 145 maintenance, repair and overhaul (MRO) organizations and Part 21 Design & Manufacturing (D&M) organizations. Currently, the Federal Aviation Administration (FAA) has no such rule in place for these U.S.-based organizations, which may challenge those doing business in countries where EASA policies apply. Given that a majority of the United States’ D&M and MRO population is made up of smaller organizations, it is likely a U.S. SMS regulation will require justification of the …

Integrated Organizational Machine Learning For Aviation Flight Data, Michael J. Pritchard, Austin T. Walden, Paul J. Thomas

Journal of Aviation/Aerospace Education & Research

Increased availability of data and computing power has allowed organizations to apply machine learning techniques to various fleet monitoring activities. Additionally, our ability to acquire aircraft data has increased due to the miniaturization of small form factor computing machines. Aircraft data collection processes contain many data features in the form of multivariate time series (continuous, discrete, categorical, etc.) which can be used to train machine learning models. Yet, three major challenges still face many flight organizations: 1) integration and automation of data collection frameworks, 2) data cleanup and preparation, and 3) developing an embedded machine learning framework. Data cleanup and …

High-Flying Results: A Case Study In A Pilot Development Mentor Program, Catherine G. Cordova, Barron Parsons-Daisley, Emma Fox Captain

Journal of Aviation/Aerospace Education & Research

Consistently considered one of the world’s most stressful occupations, the job of an airline pilot requires increasingly specific skills and responsibilities, especially amidst the global pandemic (Cullen, et al., 2020; Sew, et al., 2022). Given the severity and implications of their decisions and actions, airline pilots must continuously undergo training and practices to ensure proper procedure. In 2020, the Federal Aviation Administration (FAA) augmented qualifications by enacting Pilot Professional Development requirements (85 FR 10923), including mentoring for newly hired pilots in command (PIC’s). In complement with 85 FR 10923, CFR 121-N ensures “techniques for reinforcing the highest standards of technical …

Artificial Intelligence In Aviation: A Path Analysis, Leila Halawi, Mark D. Miller, Sam J. Holley

Journal of Aviation/Aerospace Education & Research

The study applied the Technology Acceptance Model (TAM) to assess trust in artificial intelligence (AI) within the US commercial aviation industry. It found that ease of use and usefulness positively influenced attitudes toward AI, impacting users’ intention to use it. However, perceived usefulness did not significantly affect meaning, purpose, and mood positively correlated with trust in AI. In some cases, higher perceived usefulness led to lower trust, indicating the complexity of trust in AI in aviation. This study highlights the importance of trust in AI and suggests the need for further investigation in the aviation context. It also recommends expanding …

Setting The Foundation For A Lifetime Of Oral Health, Samuel Blanchard Dds, Ms

The Journal of the Michigan Dental Association

In this Children’s Dental Health Month article, the Michigan Academy of Pediatric Dentistry emphasizes the crucial role of relationships and trust in pediatric dentistry. Highlighting the significance of collaborative efforts between dental societies, the commentary discusses the impact of professional connections on patient care. The author shares personal insights on transitioning in their career, underscoring the value of cultivated relationships. The age-1 dental visit is highlighted as a powerful preventive measure to establish rapport and empower parents with oral health knowledge. The article emphasizes the enduring benefits of building connections in promoting lifelong oral health.

Staying Focused On A Moving Target: Coping With Change, North Shetter Dds

The Journal of the Michigan Dental Association

Amid rapid changes in dentistry, this commentary addresses strategies to manage stress and maintain professional balance. Drawing parallels to Moore's Law in technology, the author emphasizes the need for a balanced life, integrating work, play, love, and worship. The concept, rooted in the Pankey Philosophy, aligns with principles from Stephen Covey's Seven Habits. Core skills, including patient relationships, foundational dental practices, periodontal health, occlusion, and perpetual learning, are deemed essential. The article underscores the importance of personal dental health and advocates for study clubs to share, learn, and mentor, fostering a positive professional environment amid evolving technologies and information overload.

The Pacesetter Style Of Leadership, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

This editorial explores the pacesetter leadership style, likening it to a marathon "rabbit" setting a fast pace. Pacesetters, exemplified by figures like Jack Welch and James Cameron, set ambitious goals, driving themselves and their teams relentlessly. While effective in achieving short-term goals and maximizing team potential, drawbacks include employee stress, lack of feedback, and a "rat race" atmosphere. The author, a self-identified pacesetter with a compassionate approach, emphasizes the importance of balancing high standards with employee well-being for sustained success.

Mda Services: Yes, You Can Recoup Your Dues With Mda-Endorsed Programs, Reva Darling

The Journal of the Michigan Dental Association

MDA Services Report highlights how being an organized dentistry member can yield significant financial returns through MDA-endorsed products and services. By leveraging just eight of the 32 endorsed offerings, potential savings of $25,659 are achievable. Key endorsed services include Best Card for credit card processing, iCoreConnect for software needs, Quality Dental Plan for in-office dental plans, The Dentists Supply Company (TDSC.com) for supplies, ProSites for website and e-marketing, D-MMEX Easyrefine for precious metal refining, Eagle Associates for regulatory compliance, and Dental Business Specialists for accounting. Members are urged to explore the range of endorsed programs for comprehensive benefits.

Ada Report: Ada Board Discusses Membership, Looks Ahead To 2024, Michele Tulak-Gorecki Dds

The Journal of the Michigan Dental Association

The ADA Board of Trustees' annual retreat prioritized board development, emphasizing individual strengths and effective communication. Key topics included the Tripartite Membership Model Pilot, a dental school collaboration strategy, and sponsorship for the National Academies of Medicine Oral Health Project. Updates from ADA leaders highlighted initiatives like the Lessons in a Lunchbox program, ADA app improvements, legislative support for young dentists, and workforce solutions. The report concludes with a call to share the ADA story and promote collaboration.

Dentistry And The Law: Know The Facts About Noncompete And Liquidated Damages Agreements, Dan Schulte Jd

The Journal of the Michigan Dental Association

Navigating dental employment agreements involves understanding the enforceability of non-compete and liquidated damages provisions. While these aim to protect the employer's business, courts may scrutinize their reasonability. In Michigan, noncompete terms of two years or less are generally deemed reasonable, and the restricted area must align with the patient base. A $15,000 liquidated damages amount per patient might face challenges, as it should relate reasonably to actual damages. Courts may also consider equitable factors and the employer's adherence to the agreement. Both employers and employees benefit from reasonable restrictions, avoiding potential legal disputes.

A Multi-Method Examination Of Donor Overhead Aversion: Implications For Marketing A Cause, Devin Lunt, Ryan E. Freling, Lucas D. Lunt

Atlantic Marketing Journal

Overhead aversion refers to a reluctance among donors to contribute to a charitable cause when a portion of that donation is allocated to non-cause-related costs. As a consequence, there is an impact on donor intentions and behaviors. A meta-analysis shows that characteristics of potential donors and the charitable cause moderate the impact of overhead level on donation intentions and behaviors. A follow-up experiment investigates two potential mechanisms underlying overhead aversion: perceived personal impact and perceived efficiency. Results of a survey experiment suggest the negative influence of overhead costs on donative behaviors is exacerbated when potential donors doubt their ability …