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Full-Text Articles in Business

News You Need, David Foe Ma Mar 2024

News You Need, David Foe Ma

The Journal of the Michigan Dental Association

The 2024 MDA Annual Session promises a range of valuable events and courses, including a free keynote by Joe Johnson, PhD, addressing career fulfillment. Additional highlights include the Gordon Christensen session, new dentist track, leadership courses, and an expansive exhibit hall. Meanwhile, the MDA House of Delegates Nominating Committee announced its candidate slate for the upcoming administrative year. The MDA also offers a free webinar on suicide prevention and celebrates communities awarded for water fluoridation quality. Additionally, ADA news covers a clinical guideline on managing dental pain, the ADA Academy's teaching program, and World Oral Health Day initiatives. Lastly, local …


Governmental Affairs Update, Neema Katibai Jd Mar 2024

Governmental Affairs Update, Neema Katibai Jd

The Journal of the Michigan Dental Association

The article presents the American Dental Association's federal advocacy achievements during the first half of the 118th Congress. The ADA has made significant strides in influencing policy and regulations across various categories, including workforce issues, dental insurance reform, access to care, student loan debt, Medicaid, practice management, veterans' affairs, health information technology, and public health. Their efforts span from urging legislative action to collaborating with federal agencies and Congress members. These accomplishments showcase the ADA's commitment to advancing dental profession interests nationally.


Team Ce Will Make Your Practice Soar, Michelle C. Dziurgot Dds Mar 2024

Team Ce Will Make Your Practice Soar, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

In "Team CE Will Make Your Practice Soar," Michelle C. Dziurgot, DDS, emphasizes the crucial role of education and support in dental practice success. Drawing on personal experiences, Dziurgot underscores the significance of ongoing learning for both new hires and existing team members. She highlights opportunities for continuing education, such as the Michigan Dental Association Annual Session, and encourages investment in training for the entire dental team. By providing education and support akin to her own upbringing, Dziurgot asserts that practices can thrive and overcome challenges, ultimately achieving greater heights of success.


Mda Foundation: Mission Of Mercy Volunteer Registration Is Open!, Anne Berquist Mar 2024

Mda Foundation: Mission Of Mercy Volunteer Registration Is Open!, Anne Berquist

The Journal of the Michigan Dental Association

The MDA Foundation announces the reopening of volunteer registration for the Mission of Mercy free dental clinic in Flint, Michigan, from June 13-17. The clinic seeks dental professionals and laypeople alike to provide essential dental care to around 2,000 needy individuals. Volunteers can contribute clinical or non-clinical assistance, with opportunities for short-term or extended commitments. COVID-19 precautions are in place, and volunteers receive continuing education credits while profoundly impacting patients' lives.


Market Realities For Rural And Small-Town Practices, W. E. Rupprecht Dds Mar 2024

Market Realities For Rural And Small-Town Practices, W. E. Rupprecht Dds

The Journal of the Michigan Dental Association

This article explores the challenges rural dental practitioners face in Michigan, highlighting the struggle to find successors for practice continuity and the impact on patient care. Examining sales data and demographic trends reveals disparities in successful practice transitions, emphasizing the difficulty in attracting buyers to rural areas. The reluctance of potential buyers, influenced by family and professional considerations, underscores the need for strategic solutions. Initiatives by the Michigan Dental Association and innovative approaches such as mentorship and financial incentives aim to address these challenges. The article concludes by urging practitioners to act as stewards and plan for successful transitions in …


Dentistry And The Law: Charges For Missed Appointments And Interest On Past-Due Accounts, Dan Schulte Jd Mar 2024

Dentistry And The Law: Charges For Missed Appointments And Interest On Past-Due Accounts, Dan Schulte Jd

The Journal of the Michigan Dental Association

This month’s Dentistry and the Law column explores the legal considerations surrounding charges for missed appointments and interest on past-due accounts in dental practices. Dan Schulte, JD, provides insights on implementing policies for collecting patient deposits for missed appointments and the legality of charging interest on overdue accounts. The article emphasizes the importance of complying with participation agreements, obtaining patient consent, and setting reasonable terms. Practical guidelines for policy implementation are provided, ensuring dental practitioners navigate legal complexities while managing practice finances effectively.


Special Insert: Guideline For Delegation Of Duties For Allied Dental Personnel In Michigan, David Foe Ma Mar 2024

Special Insert: Guideline For Delegation Of Duties For Allied Dental Personnel In Michigan, David Foe Ma

The Journal of the Michigan Dental Association

Dental assistants, registered dental assistants, and registered dental hygienists have specific duties they can perform for patients as outlined by the Michigan Public Health Code and the Michigan Board of Dentistry General Rules. Permitted delegated services vary based on a team member’s level of training, licensure, and available supervision by a licensed dentist.

The Journal of Michigan Dental Association provides this pullout insert to guide the dental team. This easy-to-read chart quickly identifies recent changes to the duties each dental auxiliary can legally perform.


Rebung Garden : Blooming Dreams, Hasni Binti Mohd Hanafi, Azman Bin Jantan Feb 2024

Rebung Garden : Blooming Dreams, Hasni Binti Mohd Hanafi, Azman Bin Jantan

International Journal of Management, Finance and Accounting

Rebung Garden, a family business established in 2019, has grown into a thriving enterprise dedicated to cultivating and selling rose plants. The garden's expertise lies in not only growing exquisite roses but also providing comprehensive plant care solutions using organic practices. In order to address the challenge of limited rose availability during the Covid-19 pandemic, Rebung Garden started cultivating their own-root roses, ensuring a steady supply and maintaining quality and variety. However, the garden faces additional challenges such as low brand awareness and operating within limited space.


A Conceptual Framework For Acceptance Of Autonomous Vehicle In Malaysia, Jen Sim Ho, Lily Yuzrina, Booi Chen Tan Feb 2024

A Conceptual Framework For Acceptance Of Autonomous Vehicle In Malaysia, Jen Sim Ho, Lily Yuzrina, Booi Chen Tan

International Journal of Management, Finance and Accounting

Mobility is evolving globally. Automated vehicle technology is consistently advancing with the development of Artificial Intelligence and information communication technology. The Autonomous Vehicle is acknowledged with the benefits of reducing traffic fatalities, reduced emissions and convenience. If autonomous vehicles are widely adopted, the Sustainable Development Goals could be achieved. Various studies have been conducted to investigate the psychological factors (internal) as well as assess the efforts of institutions (external) in promoting the adoption of autonomous vehicles. Nonetheless, there is very few studies examined the impacts of internal and external factors on the acceptance of autonomous vehicles simultaneously. Therefore, this study …


Indirect Effect Of Customer Relations On Leadership/Top Management, Employee Relations And Process Management In Examining The Readiness Of Smes To Implement Lean Initiatives, Mohammed Inuwa Feb 2024

Indirect Effect Of Customer Relations On Leadership/Top Management, Employee Relations And Process Management In Examining The Readiness Of Smes To Implement Lean Initiatives, Mohammed Inuwa

International Journal of Management, Finance and Accounting

Before deployment of lean initiative, it is of great significance to examine the readiness of manufacturing SMEs to ensure they have the prerequisite for successful implementation. Consequently, in order to determine how prepared Nigerian manufacturing SMEs are to successfully adopt lean initiatives, the study measures the indirect effects of customer relations on leadership/top management, employee relations, and process management. Data for the study was collected from manufacturing SMEs and analyzed using Smart PLS-SEM 4.1. The study's conclusions demonstrate the substantial indirect effects that customer relationships have on employee relations, leadership/top management, and process management. Additionally, a positive correlation between employee …


A Qualitative Study Of Factors That Influence Entrepreneurial Intention Among Students Of Private Higher Education Institutions In Selangor, Kyra Law Ley Sy, Norizan Jaafar Feb 2024

A Qualitative Study Of Factors That Influence Entrepreneurial Intention Among Students Of Private Higher Education Institutions In Selangor, Kyra Law Ley Sy, Norizan Jaafar

International Journal of Management, Finance and Accounting

Entrepreneurship as a field of study has different sub-dimensions due to its usefulness in society, which makes it difficult to gain a holistic understanding of its key due to practical applications. A shift in generations creates a different yet unique business environment, especially in new business ventures. Younger generations have a different view and insight about entrepreneurship in small business. Thus, this study aims to seek deeper insight into entrepreneurial behaviour and intention among younger generations. Twenty semi-structured interviews with students from a higher private university in Malaysia were performed using the qualitative method. Using Nvivo 12, the interviews' transcriptions …


Effect Of Social Media Influencers On Generation Y Purchase Intention: Evidence From Men’S Skincare Products In Malaysia, Siew Yong Leong, Man Yee Yip, Chi Hau Tan, Man Seong Chan Feb 2024

Effect Of Social Media Influencers On Generation Y Purchase Intention: Evidence From Men’S Skincare Products In Malaysia, Siew Yong Leong, Man Yee Yip, Chi Hau Tan, Man Seong Chan

International Journal of Management, Finance and Accounting

Although the demand for men’s skincare products is becoming increasingly popular in Malaysia, previous studies of social media marketing have shed little light on the effect of social media influencers on men’s skincare purchase intention. Therefore, this research investigates the effects of social media influencers’ attractiveness, trustworthiness, expertise, likability, similarity, and familiarity on purchase intention in men’s skincare products among Generation Y in Malaysia. An online questionnaire was implemented, and 279 respondents were gathered using the snowball sampling technique. After obtaining the desired responses, multiple regression analysis was adopted to examine the research model and hypotheses. The findings showed that …


Unpacking Qalb Behavioral Traits Through The Lens Of Maqasid Al-Shariah: A Pathway To Foster Inclusive Entrepreneurial Intentions In The Muslim Community, Mhd Louai Sarhan, Kamarulzaman Ab Aziz Feb 2024

Unpacking Qalb Behavioral Traits Through The Lens Of Maqasid Al-Shariah: A Pathway To Foster Inclusive Entrepreneurial Intentions In The Muslim Community, Mhd Louai Sarhan, Kamarulzaman Ab Aziz

International Journal of Management, Finance and Accounting

In Malaysia, a worrisome trend is emerging as an increasing number of individuals find themselves trapped within the poverty bracket and the Base of the Pyramid (BoP) socioeconomic groups. To address the economic and social challenges faced by these marginalized communities and to contribute significantly to poverty reduction and overall well-being, inclusive entrepreneurship has emerged as a pivotal strategy. This study delves into the critical imperative of inclusive entrepreneurship, which often eludes existing quantitative measurements of societal well-being. These measurements frequently overlook the fundamental dimensions of social and psychological well-being inherent to inclusive entrepreneurship. Drawing from the Islamic framework of …


Enhancing Conversions And Lead Scoring In Online Professional Education, Wen Yang Yim, Khai Wah Khaw, Shiuh Tong Lim, Xin Ying Chew Feb 2024

Enhancing Conversions And Lead Scoring In Online Professional Education, Wen Yang Yim, Khai Wah Khaw, Shiuh Tong Lim, Xin Ying Chew

International Journal of Management, Finance and Accounting

This study seeks to enhance lead conversion for online professional education providers by using supervised machine learning algorithms for lead conversion targeting and lead scoring, including Logistic Regression, K-Nearest Neighbors, Support Vector Machines, Naïve Bayes, Random Forst, Bagging, Boosting, and Stacking. A lead dataset was used to train and test the machine-learning models. The Recursive Feature Elimination (RFE) is used to establish a precise lead profile. The performance of the trained lead conversion models was evaluated and compared using the 10-Folds cross-validation method based on accuracy, precision, recall, and F1-score. The results show that Stacking is the best model with …


Impact Of Social Media Marketing On Gen Z'S Cosmetic Brand Awareness, Zhi Wei Lim, Yeu Chin Yong, Chi Hau Tan, Man Seong Chan Feb 2024

Impact Of Social Media Marketing On Gen Z'S Cosmetic Brand Awareness, Zhi Wei Lim, Yeu Chin Yong, Chi Hau Tan, Man Seong Chan

International Journal of Management, Finance and Accounting

In this era of rapid technological advancement, the number of consumers browsing online information steadily increases. Social media platforms have emerged as a vital channel for communication and sharing information, making them the greatest option for conducting cosmetic business. Due to the scarcity of existing studies discussing the factors affecting brand awareness of cosmetic products, this research paper aims to examine the impact of social media marketing on brand awareness for cosmetic products among Gen Z in Kuala Lumpur. A total of 275 responses were collected using the snowball sampling technique. The data were analyzed through the utilization of multiple …


Collaborative Learning Management System With Analytical Insights: A Preliminary Study, Daniel Lai, Sook Ling Lew, Ooi Shih Yin Feb 2024

Collaborative Learning Management System With Analytical Insights: A Preliminary Study, Daniel Lai, Sook Ling Lew, Ooi Shih Yin

International Journal of Management, Finance and Accounting

The mode of teaching and learning had been drastically changed over the decades. Therefore, one approach might not fit into all scenarios. Collaborative learning promotes collaboration between the students in completing given tasks with common goals. In this paper, problem statements were formed: (i) the collaboration between students and their teachers in the virtual learning environment has been at the bare minimum, (ii) the learning management system implemented has not been fully utilised with the data and information collected academically. Moreover, systematic literature review (SLR) is practised to investigate insights about collaborative learning, learning management system (LMS) and analytical approaches …


Ranking Up The Social Media Factors On Purchasing Decision Of Malaysian Generation Y Customers, Yi Ling Chan, Rohaizan Ramlan Feb 2024

Ranking Up The Social Media Factors On Purchasing Decision Of Malaysian Generation Y Customers, Yi Ling Chan, Rohaizan Ramlan

International Journal of Management, Finance and Accounting

Social media platforms offer marketing, information dissemination, direct customer contact and optimised availability of product and service information, which influences consumer behaviour, especially among Generation Y. Therefore, this study ranking up the social media factors such as electronic word of mouth (e-WOM), customer engagement, trust, brand image and advertising on the purchasing decisions of Generation Y consumers in Malaysia. 193 data were collected using Google Forms and face-to-face questionnaires. The data was then analysed using the Best-Worst method, which ranks the most important factors according to respondents' gender, income, and education level. One response was rejected because the value of …


Impact Of Geopolitical Risk And Crude Oil Prices On Stock Return, Chinmaya Behera, Biswashree Tanaya Priyadarsini, Debasis Patnaik Feb 2024

Impact Of Geopolitical Risk And Crude Oil Prices On Stock Return, Chinmaya Behera, Biswashree Tanaya Priyadarsini, Debasis Patnaik

Bulletin of Monetary Economics and Banking

This study examines the impact of oil prices and geopolitical risks (GPR) on sectoral stock returns in Australia, Japan, USA, and India. Using data from September 13, 2017 to May 30, 2023 and Westerlund and Narayan's method, the study finds oil prices positively affect pharma and commodity stocks, while GPR benefits commodity stocks, excluding banking in Australia. Further, GPR negatively impacts only banking stocks due to increased uncertainty and risk aversion in USA. Similarly, GPR adversely affects banking stocks in India that leads capital outflows and economic instability, while oil prices positively influence pharma and commodity stocks. Policymakers …


Promoting Financial Inclusivity, A Route To Economic Growth: An Empirical Analysis From Sub-Saharan African Countries, Sulayman Jallow, Pradipta Kumar Sahoo, Bamadev Mahapatra Feb 2024

Promoting Financial Inclusivity, A Route To Economic Growth: An Empirical Analysis From Sub-Saharan African Countries, Sulayman Jallow, Pradipta Kumar Sahoo, Bamadev Mahapatra

Bulletin of Monetary Economics and Banking

The present study deep dives into the relationship between financial inclusion and per capita income growth of 42 sub-Saharan African countries from 2007 to 2020. With the help of the generalized method of moments (GMM) modeling framework, the study discloses that a rise in the number of bank branches, automated teller machines, and savings stimulates per capita economic growth. Conversely, an elevated number of credit provisions to the private sector and high growth of population hinder per capita economic growth. The policy recommendation is for banking authorities to expand their services to underserved areas, raise interest rates on deposits, and …


The Impact Of Social Media On Customer Behavior – Evidence From Lebanon, Nada Jabbour Al Maalouf, Jean Elia, Chadia Sawaya, Fawzy Boutros Feb 2024

The Impact Of Social Media On Customer Behavior – Evidence From Lebanon, Nada Jabbour Al Maalouf, Jean Elia, Chadia Sawaya, Fawzy Boutros

Arab Economic and Business Journal

Purpose: This study investigates the impact of social media advertising on customer behavior; specifically its impact on customer decision-making through social proof, customer perceptions of brands, and customer loyalty. No studies tackled this topic in Lebanon and this gap was the main motive behind this study.

Method: A quantitative deductive method was employed and a questionnaire was sent to Lebanese customers to achieve the objective of the study. The final sample obtained is 147.

Findings: The findings revealed a positive correlation between social media usage, customer decision-making, customer attitudes and perceptions toward brands, and customer loyalty. The study's findings …


Attitudes Of Intercollegiate Athletes Toward Transgender Individuals And Transgender Athletic Participation, Austin R. Anderson, Eric Knee, Alison Fridley Feb 2024

Attitudes Of Intercollegiate Athletes Toward Transgender Individuals And Transgender Athletic Participation, Austin R. Anderson, Eric Knee, Alison Fridley

Journal of Issues in Intercollegiate Athletics

Debate around the participation of transgender athletes in competitive sport has been increasing recently. These debates, and the discourse surrounding transgender athletes, have had wide ranging consequences, including changes to gender participation policies by sport governing bodies. While policy changes are being made, little data exists around the attitudes of athletes on the participation of transgender persons. This study explores the attitudes of intercollegiate student-athletes on transgender individuals and transgender collegiate athletic participation, using a sample of three collegiate athletic programs. Findings suggest that attitudes towards transgender persons and political ideology are significant factors in the acceptance of transgender athletic …


Does All Work And No Play Make Me A Winner? Institutionalized Perceptions Of Hours Worked And Athletic Program Success, Matt R. Huml, Elizabeth A. Taylor, Calvin Nite, Jacob Ackermann, Elenor Ishida Feb 2024

Does All Work And No Play Make Me A Winner? Institutionalized Perceptions Of Hours Worked And Athletic Program Success, Matt R. Huml, Elizabeth A. Taylor, Calvin Nite, Jacob Ackermann, Elenor Ishida

Journal of Issues in Intercollegiate Athletics

The belief that more hours worked equate to higher levels of success has been institutionalized within sport. However, research has yet to interrogate this taken for granted notion. The current study examined the relationship between hours worked and athletic department success. Data were drawn from college coaches and athletic administrators in the United States and consisted of self-reported work hours, team postseason appearances, Directors’ Cup points, and Directors’ Cup rankings to determine if higher work hours were predictive of success. This study also examined the moderated effects of work/family conflict between gender and number of hours worked. The findings show …


The Making Of Modern-Day Nil Laws: The Past, Present, And Future Of Amateurism And Commercialization In College Sport, W. Andrew Czekanski, Amanda Siegrist Feb 2024

The Making Of Modern-Day Nil Laws: The Past, Present, And Future Of Amateurism And Commercialization In College Sport, W. Andrew Czekanski, Amanda Siegrist

Journal of Issues in Intercollegiate Athletics

The purpose of this study was to increase the understanding of state laws governing collegiate student-athletes’ name, image, and likeness (NIL) rights and place the laws within the framework of the NCAA’s historic and current views on amateurism and commercialization. To accomplish such, a content analysis of the 30 existing NIL laws/executive orders was performed to identify trends in the statutes and establish what commonalities and differences exist across states. The analysis found five themes/sections common across state laws (i.e., definitions, basic NIL rules, limitations, disclosures and review processes, agent and representation rules, and required workshops). Moreover, the evaluation revealed …


It Deployment And Integration – An Assessment Of Enabling And Inhibiting Factors, Lesley Matshwane, Carl Marnewick Feb 2024

It Deployment And Integration – An Assessment Of Enabling And Inhibiting Factors, Lesley Matshwane, Carl Marnewick

The African Journal of Information Systems

Although delivery of services in South Africa is the responsibility of all spheres of government, the provision of basic services lies at the doorstep of local municipalities. Local municipalities have, for many reasons, frequently been unable to live up to this mandate despite the fact that some of the challenges that they face can be addressed by using IT. This paper assesses factors enabling and inhibiting the efficient deployment and integration of IT in local municipalities. The technological, organizational and environmental (TOE) framework was deployed to assess the factors. A multiple case study in which semi-structured interviews were conducted produced …


A Queer Chinese Pilgrimage: Encountering Catholic Life In Manila, George Wu Bayuga Feb 2024

A Queer Chinese Pilgrimage: Encountering Catholic Life In Manila, George Wu Bayuga

Journal of Global Catholicism

Starting in the late 1990s, Chinese Catholic priests, sisters, and seminarians began journeying to the Philippines to undergo religious and spiritual formation. This paper documents this journey and characterizes it as a kind of queer pilgrimage. Recognizing the queer theoretical parallels between minoritized populations under hegemony and Catholic life under socialism, this paper calls for attention to the queer work of imagining futures that emerges through processes of movement, encounter, and reflexivity across new political and social spaces. Specifically, this paper highlights how state-religious relations under socialism can differentially shape how Chinese Catholics think of themselves, faith formation, and how …


From Canonical Law To Offshore Finance: Confessing To Priests And Bankers In Luxembourg, Samuel Weeks Feb 2024

From Canonical Law To Offshore Finance: Confessing To Priests And Bankers In Luxembourg, Samuel Weeks

Journal of Global Catholicism

In this article, I address two recurring tendencies that I heard during a recent period of research on banking secrecy in Luxembourg. First, my banker interviewees frequently mentioned personal transgressions for why many of their clients hide assets “offshore.” The wrongdoings my interlocutors cited included not only clients’ tax evasion, bankruptcy, and avoidance of liability – but also divorce, adultery, and the existence of out-of-wedlock children. Second, with a similar frequency, my interviewees drew parallels between the secrecy laws covering bankers and those afforded to other professionals in the country. Article 458 of Luxembourg’s Penal Code, dating from the nineteenth …


University Of Johannesburg Institutional Repository Cybersecurity Output: 2015-2021 Interdisciplinary Study, Mancha J. Sekgololo Feb 2024

University Of Johannesburg Institutional Repository Cybersecurity Output: 2015-2021 Interdisciplinary Study, Mancha J. Sekgololo

Journal of Cybersecurity Education, Research and Practice

This study examines cybersecurity awareness in universities by analyzing related research output across different disciplines at the University of Johannesburg. The diffusion of innovation theory is used in this study as a theoretical framework to explain how cybersecurity awareness diffuses across disciplines. The University of Johannesburg Institutional Repository database was the data source for this study. Variations in cybersecurity keyword searches and topic modeling techniques were used to identify the frequency and distribution of research output across different disciplines. The study reveals that cybersecurity awareness has diffused across various disciplines, including non-computer science disciplines such as business, accounting, and social …


Blockchain Applications In Higher Education Based On The Nist Cybersecurity Framework, Brady Lund Ph.D. Feb 2024

Blockchain Applications In Higher Education Based On The Nist Cybersecurity Framework, Brady Lund Ph.D.

Journal of Cybersecurity Education, Research and Practice

This paper investigates the integration of blockchain technology into core systems within institutions of higher education, utilizing the National Institute of Standards and Technology’s (NIST) Cybersecurity Framework as a guiding framework. It supplies definitions of key terminology including blockchain, consensus mechanisms, decentralized identity, and smart contracts, and examines the application of secure blockchain across various educational functions such as enrollment management, degree auditing, and award processing. Each facet of the NIST Framework is utilized to explore the integration of blockchain technology and address persistent security concerns. The paper contributes to the literature by defining blockchain technology applications and opportunities within …


Improving Belonging And Connectedness In The Cybersecurity Workforce: From College To The Profession, Mary Beth Klinger Feb 2024

Improving Belonging And Connectedness In The Cybersecurity Workforce: From College To The Profession, Mary Beth Klinger

Journal of Cybersecurity Education, Research and Practice

This article explores the results of a project aimed at supporting community college students in their academic pursuit of an Associate of Applied Science (AAS) degree in Cybersecurity through mentorship, collaboration, skill preparation, and other activities and touch points to increase students’ sense of belonging and connectedness in the cybersecurity profession. The goal of the project was focused on developing diverse, educated, and skilled cybersecurity personnel for employment within local industry and government to help curtail the current regional cybersecurity workforce gap that is emblematic of the lack of qualified cybersecurity personnel that presently exists nationwide. Emphasis throughout the project …


"Is He My Boss? I Don’T Know”: The (Ambiguous) Role Of The Sport Supervisor In Ncaa Division I Intercollegiate Athletics, Ehren R. Green, Meg G. Hancock Feb 2024

"Is He My Boss? I Don’T Know”: The (Ambiguous) Role Of The Sport Supervisor In Ncaa Division I Intercollegiate Athletics, Ehren R. Green, Meg G. Hancock

Journal of Issues in Intercollegiate Athletics

Behind every intercollegiate athletic team is an often-unknown athletic administrator known as the sport supervisor (sport administrator). As middle managers, these administrators are key organizational connectors, connecting the individual team(s) to the department, and are vital to organizational success. Understanding the role of sport supervisor is crucial to the success of athletic departments. Thus, the purpose of this study was to define and understand the role of the sport supervisor in NCAA division I intercollegiate athletics utilizing role theory. Through a descriptive phenomenological approach, 22 participants (11 sport supervisors and 11 head coaches) from NCAA Division I institutions were interviewed. …