Business Commons^™

Customer Prioritization: From Conceptualization To International Application, Maria Gracner, John William Cadogan, Gregor Pfajfar

Economic and Business Review

This study examines customer prioritization, a strategic practice where businesses allocate resources and efforts based on customer value. While its significance in international marketing continues to grow, limited research exists on how customer prioritization is understood and applied in international firms operating across diverse cultural contexts. Addressing this gap, the study explores how international-marketing managers conceptualize customer prioritization and identifies its key components. Using a qualitative methodology, the study conducted in-depth interviews with Slovene international-marketing and sales managers from 13 export-oriented firms. Thematic analysis, guided by the Gioia methodology, identified four central themes: prioritization tactics and strategies, international customer profitability, …

Exploring The Interplay Between Economic Growth And Sustainable Development: A Complex Systems Approach To Gsdp And Sdgs In Indian States, Rosewine Joy, Helen Josephine, Divya D, Midhun Raj

Northeast Journal of Complex Systems (NEJCS)

Pursuing Sustainable Development Goals (SDGs) necessitates aligning business and management practices on a global scale. This paper delves into the intricate dynamics between Gross State Domestic Product (GSDP) and SDGs across diverse states in India, offering nuanced insights to policymakers, businesses, and stakeholders. This paper explores the dynamic relationship between Gross State Domestic Product (GSDP) and the Sustainable Development Goals (SDGs) in the context of India's diverse states by applying modern machine learning techniques such as XG boost, Decision trees, and K mean clustering. The study delves into how economic growth influences the progress towards SDGs. The research integrates complex …

Orchestrating Complexity: The Art Of Virtual Leadership In System Modelling, Vijay Kumar Sonawane, Bipllab Roy, Purnendu Bikash Acharjee, Indu Pv

Northeast Journal of Complex Systems (NEJCS)

This paper explores the dynamics of virtual leadership within global remote work environments, focusing on the application of complex system modelling to understand and enhance leadership efficacy. The application of computational modelling has been a regular feature in economics, science and technology fields, however its application in virtual leadership with linkage to sport leadership appears to be a novel concept. Adopting a multidisciplinary approach, this paper incorporates Game Theory as a conceptual framework to make the leadership model more relevant and applicable that can offer simpler understanding of complex play of leadership drivers. The model incorporates five key leadership dimensional …

Modelling Complex Psychological And Behavioral Dynamics: Analyzing Perception And Psychological Ownership In Gen Z'S Re-Subscription Intentions Towards Ott Platforms, David Joseph, Blesson James, Tanya Sharma

Northeast Journal of Complex Systems (NEJCS)

This study explores the complex dynamics between perception, psychological ownership, and re-subscription intentions among Gen Z users of OTT platforms, specifically examining how perceived benefits and perceived drawbacks shape user behavior and investigating the moderating role of psychological ownership in this context. The research focuses on a sample of Gen Z users from India who actively engage with OTT platforms, and data were collected through a structured questionnaire comprising three sections; a structural equation modeling (SEM) technique was applied to analyze the data obtained from 304 valid responses. The analysis reveals that perceived benefits significantly enhance Gen Z's re-subscription intentions, …

Leveraging Usage Of Ai In Education: Knowledge, Attitude And Behavioral Analysis On Students, Bipllab Roy, Purnendu Bikash Acharjee, Rohit Kumar Sharma, Ruptaheen Kramsapi, Shruti P

Northeast Journal of Complex Systems (NEJCS)

The paper explores the possible advantages and drawbacks of artificial intelligence (AI) on sustainability, with an emphasis on using AI to positively achieve SDGs. The study finds a significant vacuum in the literature on the association between knowledge, attitudes, and behaviors towards the use of AI tools and techniques in education and demographic characteristics (sex, age, education level, area of study, and city of origin). The purpose of this research is to close this knowledge gap and advance our understanding of how these demographic factors affect the integration of AI in educational environments. The study specifically aims to comprehend how …

Marketing De Moda Predictivo E Inclusivo: Estrategias De Segmentación Avanzada Para Audiencias Diversas Con Inteligencia Artificial, Oscar Barroso Huertas

GDI. Revista de investigación de Género, Diseño e Innovación

Introducción: El marketing predictivo, impulsado por la inteligencia artificial (IA), está transformando cómo las marcas anticipan las necesidades de sus audiencias. En Moda, la personalización es clave para conectar emocionalmente con los consumidores, pero también es esencial que las marcas sean inclusivas, respetando la diversidad y la privacidad. Este artículo explora cómo las marcas de moda usan el marketing predictivo para segmentar audiencias diversas, garantizando campañas personalizadas e inclusivas. Metodología: Este estudio adopta un enfoque mixto, combinando revisión documental y análisis cualitativo. Se revisan fuentes académicas y casos de marcas que aplican marketing predictivo inclusivo, utilizando tecnologías como machine learning …

A Century Of Servant Leadership: Jimmy Carter, Jeffrey H. Coats

Servant Leadership: Theory & Practice

This paper describes the servant leadership characteristics of Jimmy and Rosalyn Carter.

Organizational Change, Servant Leadership, And Christian Perspective, David Macauley, Randall Trent Stevenson, Helen Mitchell, David S. Fowler

Servant Leadership: Theory & Practice

In today’s dynamic business environment, organizational change is inevitable, yet with a failure rate of more than 70%, successfully navigating change remains elusive for the majority of business leaders. Effective change management requires more than just strategy, it demands a leadership approach that fosters trust, engagement, and resilience among employees. Servant leadership, with its focus on humility, empathy, and support, offers a powerful framework for guiding leaders and the organizations they serve through transformative periods, and can increase the effectiveness of organizational change efforts. By putting the needs of others first, and aligning leadership actions with values such as patience, …

The Servant Leader's Influence, Kevin J. Hurt

Servant Leadership: Theory & Practice

No abstract provided.

Promotions And Themes: An Empirical Analysis Of Attendance Factors In The National Women's Soccer League, Lena Gunn, Alexander Traugutt

Journal of Applied Sport Management

The National Women's Soccer League (NWSL) has experienced significant growth, making it crucial to understand attendance drivers at matches. This study evaluated the impact of themed events and promotions on attendance during the 2023 NWSL season. Using data from all regular-season home matches (N = 167), an OLS regression analyzed how various factors influenced attendance measured as a percentage of stadium capacity. Results revealed that themed events significantly increased attendance, while traditional promotions showed a positive but non-significant effect. External factors including post-World Cup timing, visiting team marquee players, and market demographics also significantly influenced attendance. These findings provide actionable …

Promoting Well-Being Among Intercollegiate Student-Athletes: The Impact Of Collegiate Sport Business Practices, Laura Kruger

Journal of Applied Sport Management

The purpose of this experimental study was to identify if the implementation of an educational gratitude workshop could increase intercollegiate student-athletes’ self-reported perceptions of well-being and reduce stress, considering sport administrators must address rising mental health concerns among athletes. Participants of various sport teams were randomly assigned to an experimental or control group to assess differences among self-reported measures of state gratitude, psychological distress, life satisfaction, athlete burnout, and perceived available support in sport. Statistical significance was found in the data analysis which demonstrated that the workshop was meaningful, and it significantly influenced the experimental group’s perceived available support in …

Beautiful Means For Nefarious Ends, Eric Wahoff

Notre Dame Journal of International & Comparative Law

This note will attempt to address the laws of art dealers and banks in a way that draws parallels with the past struggles of banks and today’s struggle in the art world to keep bad actors out. It will begin with surveying how art is currently used as a tool of criminals and the current regulatory regimes in the EU, New York, and California – the states with the most art brokers.Then the note will analyze relevant laws from the US banking industry. Finally, the note will discuss ways that banking laws that have been used to address money -laundering …

Building Open Finance, Douglas W. Arner, Ross P. Buckley, Christine M. Wang, Dirk A. Zetzsche

Notre Dame Journal of International & Comparative Law

As one of the most digitalized sectors of the economy, finance is increasingly dependent on data. Over the past decade, the implementation of Open Banking and Open Finance in an increasing number of major jurisdictions around the world, including the European Union (EU), the United Kingdom (UK), Australia, Brazil, and the United Arab Emirates (UAE), seeks to break down data silos, empower consumers, and increase competition among financial service providers, aiming to maximize the value of financial data for innovation, growth, and competitiveness. In addition to mandatory requirements, other governance approaches to Open Finance, including collaborative arrangements and voluntary initiatives, …

The Caitlin Clark Effect: Evidence Of Athlete-Driven Market Disruption In Women’S Collegiate Basketball, Lawrence W. Judge, Jeffrey C. Petersen

Journal of Applied Sport Management

Caitlin Clark’s emergence as a generational collegiate basketball talent triggered a profound shift in consumer behavior, known as the “Caitlin Clark Effect” (CCE) (Lucas, 2025). This study examined attendance and venue utilization data from the University of Iowa’s women’s basketball program, spanning pre-, during-, and post-Clark periods. Results from one-way ANOVA analyses showed a statistically significant increase in average game attendance (home, away, and neutral), rising from 5,387 pre-Clark to 13,877 in her senior year (p < .001), with a sustained post-Clark average of 9,890. Arena capacity utilization followed a similar trajectory, increasing from 37.3% to 92.4%. Notably, post-Clark utilization remained at 74.3%, indicating durable fan interest. These findings provide time-sequenced evidence of a singular athlete catalyzing lasting institutional and market change in women’s collegiate sports. The study advances sport business theory by illuminating the strategic implications of athlete-driven branding and challenges assumptions underpinning facility planning and resource allocation.

J Mich Dent Assoc June 2025

The Journal of the Michigan Dental Association

The Journal of the Michigan Dental Association is the leading monthly digital publication serving Michigan’s oral health community and the MDA’s 6,200+ members. Distributed globally through the searchable ADA Commons publishing platform, it is the primary channel for news, clinical insights, and professional resources for Michigan dentists.

June Issue Highlights:

• Cover Feature: An in-depth report on the MDA’s advocacy efforts beyond insurance reimbursement, highlighting recent legislative wins and member services that support practice profitability and success.
• Workforce Well-being: A special feature on the stages of stress and burnout, with strategies and resources to support mental health and resilience.
• Compliance Update: …

The New Professional: Demystifying Dental Insurance For The New Professional, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

This comprehensive guide explains dental insurance complexities for new associates and practice owners. The author distinguishes dental insurance from medical insurance, noting annual benefit caps of $1,000-$2,000 versus unlimited medical coverage. Four main plan types are detailed: PPO plans (most common, flexible), HMO plans (lower costs, network restrictions), Indemnity plans (no network limits, higher costs), and Discount plans (membership programs, not insurance). Key business considerations include in-network versus out-of-network decisions, with in-network providing patient attraction but reduced reimbursements, while out-of-network allows fee control but limits patient base. The article addresses practical challenges including write-offs (difference between standard fees and insurance …

The 2025 Mda Annual Session: Revving Up Dentistry!, Andrea Sundeman Cae

The Journal of the Michigan Dental Association

The 2025 Michigan Dental Association (MDA) Annual Session, themed "Revving Up Dentistry!", took place from April 23-26 at the Detroit Marriott Renaissance Center, marking a return to a venue previously used in the 1980s and early 1990s. The event drew approximately 1,800 dental professionals for four days of continuing education. Key highlights included keynote addresses by "American Ninja" champion Hoan Do and actor/activist Sean Astin, who discussed mental health. The session also featured 112 exhibitors, the MDA Foundation Sparkling Smiles Celebration which successfully raised nearly $160,000 for student scholarships and access-to-care grants, an MDA Dental PAC fundraiser, and meetings of …

Mda At Your Service: One Way To Free Your Practice From Insurance Plan Restrictions, Rachel Sinacola D.D.S.

The Journal of the Michigan Dental Association

This Q&A-style article provides practical answers to common member questions. Topics include managing in-office dental plans (via Quality Dental Plan), evaluating associate contracts, showcasing MDA membership, handling radiography training course transfers, and understanding patient record retention requirements. The article encourages using MDA-endorsed resources and legal guidance to enhance practice efficiency and compliance.

News You Need: It's Mid-Year: Are You Taking Advantage Of Your Mda Member Benefits?

The Journal of the Michigan Dental Association

This comprehensive overview highlights numerous MDA member benefits available to Michigan dentists. Key offerings include practice guidelines on various topics, a formal mentor program, DiSC training for staff development, social media support kits, extensive continuing education programs, and student debt resources. Additional benefits encompass ADA resources, contract analysis services, radiography training programs, job board access, legal assistance, regulatory compliance support, insurance services, and human resources guidance. The article also announces MDA Dental PAC competition winners who contributed $23,000 for advocacy activities, reports on staff departures including HR director Brandy Ryan and Medicare expert Rick Seely, and recognizes table clinic winners …

Dentistry And The Law: Can I Use Patient Information To Respond To Internet Criticism?, Daniel Schulte J.D.

The Journal of the Michigan Dental Association

This legal guidance addresses dentists' inability to respond to negative online reviews using patient information. The article explains that HIPAA and Michigan's Dentist-Patient Privilege Statute prohibit healthcare professionals from disclosing patient information without authorization, even when defending against false or defamatory online posts. Unlike patients who can freely share information about their treatment, dentists face significant legal restrictions. The author notes that legal recourse is often difficult due to challenges in proving poster identity, distinguishing factual statements from opinions, and demonstrating specific damages. The recommended approach is to avoid responding to negative posts and instead focus on reputation management through …

Mda Foundation: Scholarship Awardee Hopes To Expand Access To Care With Free Clinical Services, Anne Berquist

The Journal of the Michigan Dental Association

This profile features Morgan Sherrard, recipient of the $4,000 MDA Foundation/Dr. and Mrs. Gary Jeffers scholarship, who developed her passion for dentistry while volunteering at Holland Free Health Clinic. Her experiences witnessing patients choose between dental care and basic necessities inspired her career direction toward serving underserved populations. Currently completing her second year at University of Detroit Mercy School of Dentistry, Sherrard envisions establishing a comprehensive clinic offering free or low-cost holistic health services. Her ambitious plan includes potentially partnering with her twin brother Mitchell, a medical student at Michigan State University, to create a combined medical-dental facility. During her …

The Mda's Impact: Going Beyond Insurance Reimbursements, Todd Christy D.D.S.

The Journal of the Michigan Dental Association

Dr. Todd Christy, MDA Immediate Past President, acknowledges that inadequate insurance reimbursement rates are a major concern for dental practices. He explains that federal antitrust laws restrict the MDA from directly intervening to "fix" these rates. However, the article emphasizes that the MDA provides significant value and advocacy in many other areas crucial to dentists. Key achievements include eliminating the tax on dental prosthetics, legislating network leasing protections, expanding kindergarten oral health assessments, and regulating mobile dentistry. The MDA also offered vital support during the COVID-19 pandemic, advocated for increased Medicaid facility fees for anesthesia procedures, and assists members with …

Getting Help When The Going Gets Tough, Michelle C. Dziurgot D.D.S.

The Journal of the Michigan Dental Association

In her editorial, Dr. Dziurgot emphasizes the importance of emotional support and mental health resources for dentists. She shares her own experiences of turning to family in tough times and offers practical alternatives for those without such support. Strategies include journaling, creative expression, and seeking professional counseling through programs like the MDA Member Assistance Program and ADA Talkspace. She encourages open dialogue and mutual support within the dental community.

Endorsed Program News, Reva Darling

The Journal of the Michigan Dental Association

This Month's news from MDA Endorsed Programs advises early-career dentists on how to navigate real estate challenges during a practice transition. It cautions against relying on generic market comparisons, making emotional decisions, or bypassing expert real estate coordinators. It recommends working with dental-specific real estate advisors like Bridge Commercial Realty to ensure fair valuations and smooth transactions. Additional endorsed services are highlighted, including cyber insurance (Coalition Active), PPO negotiation, reputation management, and cost-saving credit card processing.

Staff Matters: The Transformative Power Of Mentoring In The Workplace, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article advocates for implementing mentoring programs in dental practices to support new employees beyond traditional onboarding. The author emphasizes that mentoring is particularly valuable for early-career professionals and resonates strongly with Millennials and Gen Z who prioritize learning opportunities. Statistical evidence from Harvard Business Review shows that 76% of professionals consider mentoring crucial for growth, 74% attribute career success to mentoring relationships, and 89% of mentees become mentors themselves. The article provides practical implementation guidance, suggesting practices start with informal programs matching new employees with seasoned staff members. Key recommendations include establishing clear expectations, providing financial support for mentor-mentee …

Mda Insurance: 5 Reasons You Need Life, Disability Insurance, Craig Start Mba

The Journal of the Michigan Dental Association

This article outlines essential insurance protections for dental professionals and their practices. The five key reasons include: life insurance providing survivor income for family maintenance and lifestyle continuation; life insurance serving as an investment vehicle with cash value for practice ownership or business goals; decreasing term life insurance covering business mortgages with reducing benefits as equity increases; disability insurance providing income replacement through age 70 for "own-occupation" coverage when unable to practice dentistry; and business overhead expense insurance covering practice expenses during disability periods. The author emphasizes that these insurance products are often overlooked despite being critical for financial security. …

Be Aware Of These Hazard Communication Standard Changes, Jennifer Cosey

The Journal of the Michigan Dental Association

Executive Summary: This regulatory update outlines OSHA's revised Hazard Communication Standard published on May 20, 2024, with staggered compliance dates ranging from 18 to 42 months after publication. The changes primarily affect manufacturers and distributors, who must now provide Safety Data Sheets (SDSs) with their first shipments and updates. For dental practices, the standard applies to products containing 1% hazardous ingredients or 0.1% carcinogens, such as disinfectants, medications, amalgam, and adhesives. Key changes include new definitions for liquids, solids, and physical hazards, updated labeling requirements for small containers (≤100 ml), and improved accessibility requirements for SDSs. Manufacturers must now provide …

Regulating The Metaverse: Reducing Diffusion Of Trader Responsibility, Hadar Y. Jabotinsky, Michal Lavi

University of Michigan Journal of Law Reform

With the emergence of the metaverse, some problems relating to trader responsibility, which had previously long been addressed, have now resurfaced and come back to life. One of these problems is the question of who should be held accountable for harm inflicted by defective or counterfeit products sold by third-party vendors in metaverse marketplaces. Under the common law, liability for defective or counterfeit products rests with the immediate seller of the product. But, unique aspects of the metaverse may make holding sellers liable unwise, difficult, or even impossible.

The law confronted a similar question after online platforms emerged. Currently, common …

Transmission Effect Of Contributory Pension Scheme To Economic Growth In Nigeria: Structural Vector Autoregressive (Svar) Approach, Iortyom Udaah, Sunday E. Akiri

CBN Journal of Applied Statistics (JAS)

This study examines the transmission effect of contributory pension scheme on Nige ria’s economic growth using quarterly data from 2010 to 2023. Thestudyis grounded in the Solow growth and Harrod–Domar models as its theoretical framework and employs a Structural Vector Autoregression (SVAR) approach for data analysis. The results show that economic growth responds positively to changes in pension fund assets and contributions. It also reveal that pension fund assets respond positively to changes in pension fund contribution in Nigeria. The study recommends that gov ernment should intensify efforts to encourage employers and employees in the in formal sector, as well …

Adaptive Expectation, News Impact And Lending Rate Behaviour In Nigeria: Evidence From Garch Models, Innocent Chile Nzeh

CBN Journal of Applied Statistics (JAS)

This study investigates how adaptive expectations and news impact shape lending rate behavior in Nigeria within the framework of both symmetric and asymmetric GARCH models. Using monthly data spanning 2006M1 to 2024M5, the paper analyzes the persistence, volatility, and responsiveness of the prime lending rate to positive and negative news shocks. Three error distributions (Normal, Student’s t, and Generalized Error Distribution (GED)) were employed to ensure robust estimation. The findings reveal that, in all models, the recent past value of the prime lending rate has a positive and sig nificant impact on the current value, indicating the presence of adaptive …